Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intro Hostels Cusco

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Intro serves you as your introduction to Cusco. It´s known for been a real social place (activities and layout helps) but chill out too. In our converted 300 years old mansion, we emphasize a Social experience but where you can also have a good sleep (bar closes at 11pm).

We are located in the Historic Center of Cusco, just blocks from the Main Square and really close to everything this astonishing city has to offer.

We offer:
- Free Breakfast
- Free Hot Coca Drinks 24/7
- Free WIFI
- Free Computer for Guest Use
- Free City Maps
- Bar / restaurant
- Night Activities
- In site Travel Agency
- Fire Pit for cold nights
- Pool Table
- Outdoor Terrace
- 24/7 Front Desk
- Transfers from and to the airport (additional cost)
- Free Lockers to charge electronic devices
- Free Lockers in the Dorms
- Free short term storage

Please note :
We have a 72 hour cancellation policy.

Payment accepted on arrival:
CASH ONLY. We only accept payments in US dollars or Peruvian Soles.

Check-in : 3 pm.
Check -out : 12 am.

Breakfast included.
Taxes included.
Impuesto General a la Venta ( I.G.V.) no incluido (It is a tax applied only to peruvian travelers)

No pets allowed.
No outside alcoholic drinks allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.1

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 9.1

  • Facilities 8.5

Latest Reviews

  • 10.0


    08 Nov 2019
    I couldn’t have asked for more for my first nights in Peru. The place was gorgeous and the staff were so friendly, including letting me stay in my room early after getting off a long flight. Would highly recommend!
    Australia, Female, 18-24
  • 10.0


    29 Oct 2019
    Genuinely the best hostel I have stayed in. The place is very centric and staff are very arm and friendly. They always have activities in the evening at the bar which was a great way to meet fellow travellers.
    USA, Male, 31-40
  • 10.0


    29 Oct 2019
    The best hostel in the whole of South America trip. Very nice and comfortable, staff are welcoming and friendly. Thanks to Luis for helping me in planning my tours.
    Australia, Male, 25-30
  • 10.0


    29 Oct 2019
    Very helpful staff, clean hostel, excellent breakfast and nice hot shower. Could not ask for more. I had a great time at Intro.
    New Zealand, Female, 25-30
  • 10.0


    29 Oct 2019
    Excellent location, everything was at a close proximity from the hostel. Luis is very helpful, he even went above and beyond his way to help me plan my trips. I had a great time at Intro!
    USA, Female, 31-40
  • 10.0


    29 Oct 2019
    Intro was the most fun we had on our trip! Everyone was so welcoming, happy, fun to be around. They went above and beyond to celebrate my birthday and we cannot thank you enough! They made our trip very memorable, thanks Intro!
    Brazil, Male, 25-30
  • 10.0


    29 Oct 2019
    This seems to be very well known hostel and I was told the hostel has 300years. I spent two nights there and the hostel is very close to the main square. The staff is very nice and helpful. I told them I need to take the train to macchu picchu, then they said that I could leave my luggage there and they would take care of it, which really helped.
    Canada, Male, 31-40
  • 9.4


    14 Nov 2019
    Bed are comfortable and you have nice blanket. The public shower are okay . Wi-fi is s**t if you have work or thing to plan better do it before !! The room are quiet at night
    Canada, Female, 25-30
  • 9.1


    06 Nov 2019
    Very clean with awesome facilities. Chilled out vibe, quieter atmosphere which was much needed.
    Canada, Male, 25-30
  • 8.6


    01 Nov 2019
    I came back to this hostel twive because I enjoyed it so much. Great breakfast, nice beds, beautiful garden area. Bathrooms needs a renovatiom though and the room was really cold (got double blanket though, so it was alright)
    Sweden, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table