Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Intro Hostels Cusco

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Intro serves you as your introduction to Cusco. It´s known for been a real social place (activities and layout helps) but chill out too. In our converted 300 years old mansion, we emphasize a Social experience but where you can also have a good sleep (bar closes at 10:30 pm).

We are located in the Historic Center of Cusco, just blocks from the Main Square and really close to everything this astonishing city has to offer.

We offer:
- Breakfast (Included on the price) from 7:30 a.m. to 10:30 a.m.
- Free Hot Coca Drinks 24/7
- Free WIFI
- Free City Maps
- Bar / restaurant
- Night Activities
- In site Travel Agency
- Fire Pit for cold nights
- Outdoor Terrace
- 24/7 Front Desk
- Transfers from and to the airport (additional cost)
- Free Lockers to charge electronic devices
- Free Lockers in the Dorms
- Free short term storage
- Free Walking Tours
- Free Pisco Lessons
- Live Music

Please note :
We have a 48 hour cancellation policy.

Payment accepted on arrival:
CASH ONLY. We only accept payments in US dollars or Peruvian Soles.

Check-in : 1 pm.
Check -out : 11 am.
Taxes included.
Impuesto General a la Venta ( I.G.V.) no incluido (It is a tax applied only to peruvian travelers)

No pets allowed.
No outside alcoholic drinks allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.5

  • Location 8.8

  • Staff 8.8

  • Atmosphere 8.6

  • Cleanliness 8.7

  • Facilities 8.4

Latest Reviews

  • 10.0


    03 May 2022
    Have been staying on and off three different times at the hostel, and the employees have always been very helpful. Even when I left my luggage there for my transit, they were nice and let me use their facilities.
    Netherlands, Male, 25-30
  • 9.7


    06 May 2022
    Excellent staff! Great location
    USA, Male, 31-40
  • 9.1


    25 Apr 2022
    Very nice hostel, good social area, free bracelets for chango (best club in Cusco). Toilets were quite gross though as flushes sometimes didn't work
    England, Male, 18-24
  • 9.1


    20 Apr 2022
    Cane back 3 times to this hostel! Nice, not too crowded, great beds, nice staff There were a few problems with the hot showers but if they fixed it it would be one of the best in Cusco in my opinion
    Israel, Female, 18-24
  • 8.9


    22 May 2022
    Intro hostel was so nice. It’s a cute place with cute decor. The 12dorm room was lovely - wooden beams, comfy soft beds and very clean. Very spacious. If your looking for something quiet and chill, this is the one for you. Loved my stay, so cheap and so worth it!
    England, Female, 18-24
  • 8.9


    11 May 2022
    Our stay at Intro Hostel was nice. It was a gorgeous restored mansion with a good location. The atmosphere was great and the staff were pretty responsive. The food at the hostel wasn’t that great in my personal opinion, and the fitted sheet was actually too small for the bed, and kept pulling up every time we moved, which was annoying. Other than that, great stay!!
    USA, Female, 25-30
  • 8.0


    21 May 2022
    Really chill vibes here and decent breakfast optiond
    Ireland, Female, 18-24
  • 8.0


    08 May 2022
    Well located ,nice atmosphere ,but the bar was not open all day long . Good service .to go to the toilets u needed to cross an outdoor area ,which could be a bit cold
    Greece, Female, 25-30
  • 7.1

    Very Good

    01 May 2022
    Gotta pay extra for veggie breakfast! Staff at the bar was absolutely incompetent, not attentive, super slow. Overall it felt like they didn't wanna be there. With every order, they forgot something and it took ages to get it fixed.
    Germany, Female, 25-30
  • 3.4


    07 May 2022
    When we arrived they had no record of our booking. They put us in a random room that was dirty. The pillow cases had not been changed and smelled bad, the toilet was very dirty, no toilet paper and in the lobby there was garbage over flowing from the bins onto the floor. There wasn’t much organization. We cancelled our booking and found another place because we did not feel comfortable staying there.
    Canada, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi