Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Irori Guest House Tenmaku

Book more than 5 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Set in Hakone, 200 m from Hakone Open-Air Museum, Irori Guest House Tenmaku features accommodation with a shared lounge and a bar. Located around 1.1 km from Hakone Gora Park, the guest house with free WiFi is also 5 km away from Pola Museum. The accommodation provides a shared kitchen and luggage storage space for guests.

Venetian Glass Museum is 5 km from the guest house. The nearest airport is Tokyo Haneda International Airport, 95 km from the property.

This property also has one of the best-rated locations in Hakone! Guests are happier about it compared to other properties in the area.

1. Check-in time: from 16:00 to 22:00
2. Check-out time: before 11:00
3. Reception hour: from 8:00-22:00
When you request to leave your luggage before check-in or after checking out, we can keep it in the luggage room after 8 am.
4. IRORI dinner 19:00
At IRORI(Japanese style BBQ), we serve dried fish, vegetable free rice and free miso soup.
Please grill them by yourself and enjoy communication with other guests.
Price is ¥1000yen and we take a reservation until 17:30
There is a number limit, please remind that.
5.Bar 16:00-22:00
Bar open until 22:00 and last order is 21:00
6.Car park
Our car park is free, but there is a number of limitations.
Please reserve a car park in advance.
7.Payment: cash (JPY) or credit cards (Visa, Master, and Amex)
8. Cancellation policy:
(1)50% cancellation fee of the room or bed will be charged if you cancel your reservation 2-3 day prior to your reservation date.
(2)100% cancellation fee of the room or bed will be charged if you cancel your reservation 1 day prior to your reservation date and on your check-in date.
(3) 100% cancellation fee of the room or bed will be charged if it is a No Show.
9. Age restriction:
Private room(Japanese tatami room), under 3years old, has free staying, over 4years old is charged as an adult.
under 3years old can't stay in Dormitory and Double bedroom.
10. No smoking
11. Pets are not allowed.
12. Tax is included.
13. No Breakfast service

If you have any question, please feel free to ask us View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    29 Jan 2022
    Such friendly staff! The hostel is so cozy and inviting! The facilities where very clean! Definitely recommend!!
    USA, Female, 18-24
  • 10.0


    18 Sep 2020
    I stay here every time I visit Hakone, great location and great atmosphere.
    USA, Male, 31-40
  • 10.0


    25 Jul 2020
    The staff was very friendly and helpful, by far one of the best hostel experiences I have had.
    USA, Male, 31-40
  • 10.0


    12 Mar 2020
    A near perfect hostel with friendly staff, great facilities and in a fantastic location. Make sure that you sign up their nightly BBQ which is amazing! The next door outdoor museum is worth a visit.
    England, Male, 31-40
  • 10.0


    18 Feb 2020
    This hostel is seriously amazing. The traditional Japanese house style and the cooking pit are amazing. Check in before 5 so you can sign up for the fancy style dinner. The staff here are also super friendly! I would have loved to have stayed longer!
    Canada, Female, 18-24
  • 10.0


    08 Feb 2020
    My party of 3 stayed in a private room here. The room was comfortable and warm in the winter (stayed in February) and was a good place to socialise in the evenings. Staff were super friendly. Also has convenience stores nearby too if you need it. Would stay again if if I was in the area
    England, Female, 25-30
  • 9.7


    09 Feb 2020
    We got our own private room & had a very peaceful stay. The staff was so friendly & helpful with any questions that you may have. We did dinner one night downstairs & met some new friends. They also have an airstream camper parked outside. In the mornings Tom serves coffee, clam chowder & ham/cheese sandwiches. The open air museum is super close along with many bus stops. It has been one of my favorite places in japan so far. Thank you for an amazing stay!
    USA, Female, 25-30
  • 9.1


    26 Sep 2020
    The shared dinner around the irori was a very unique experience! It's not directly by anything other than the open air museum, but it is very close to the train station.
    USA, Female, 25-30
  • 9.1


    09 Feb 2020
    Staying at Irori guesthouse felt like being in traditional Japan. The property is beautiful, and well located to exploring the rest of the Hakone area. Beds are super comfy! Sign up for their dinner and you'll definitely meet people, plus it was fun to grill your own food over the traditional irori. The coffee shop in the campervan outside is also definitely worth a visit - cozy and yummy!
    USA, Female, 18-24
  • 9.1


    31 Jan 2020
    Fantastic place to stay. The staff is so wonderful and welcoming. They do their best to make you feel comfortable, like providing you with towels daily. I would highly recommend participating in the Irori activity (evening dinner) as it is very affordable, considering the prices of food in Hakone. It was a great way to talk to other guests and experience a new aspect of Japanese culture. I would suggest booking it early in the day as places do run out pretty fast. Great, cosy hostel.
    Canada, Female, 25-30
Read all reviews


  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar