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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. If you wish to cancel or change your reservation, we will require 7 days advance notice before the date of your arrival, otherwise you will be charged the cancellation fee of one night's stay. Cancellations made with 7 days advance notice or more will not be charged.

2. If you fail to check in as scheduled, we will cancel all your bookings and you will be charged the cancellation fee.

3. During your stay, we also require 7 days advance notice, should you want to change the duration of your stay. As long as you notify us 7 days before, we will refund the fee you have already paid.

Additional Terms and Conditions

<<IMPORTANT>>
Please do NOT occupy common spaces with your group otherwise other individual travelers can NOT use there comfortably.

1. Persons under 17 years old can not be stayed without their parents or teacher.

2. Children under 12 years of age may not stay in the Dormitory rooms, even if they stay with their parents or teacher in the same room (They can only stay in private rooms with their parents or teacher).

The following group types are not accepted by this hostel: Holiday with Friends, College / University, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

J-Hoppers Osaka Universal

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

J-Hoppers Osaka Universal is about 15 minutes walk to USJ and just 1 stop from the nearest JR station Ajikawaguchi to Universal City Sta. You can also go to Osaka Aquarium Kaiyukan by river ferry.
If you have Japan Rail Pass, the train to Ajikawaguchi Sta is covered by it! It's very convenient to go out to the city center.

Common space:
In J-Hoppers Osaka Universal, there are Wi-Fi throughout the hostel, shared PCs available and a communal kitchen which is fitted with a microwave, toaster, coffee maker, rice cooker, cooking utensils and tableware. Free coffee, tea, Japanese tea and various kinds of seasoning are available to use. 24hr bathrooms include soap and shampoo. There is a hi-tech toilet and lavatory with hair dryers on each floor.
We’re happy to store your luggage for free before check-in and after check-out. Longer-term luggage storage is available for returning guests.

Dorm bed:
Dorm bed is a quite large sized loft bed included enough space to put your luggage. Equipped with a personal reading light, plug outlet and curtain.

Private Rooms (shared bathroom):
Type A : JPN style room with 2 loft beds, which is better suited for 4 persons guests.
Type B : JPN style room with a loft bed, which is better suited for 3 persons guests.




+++Terms and Conditions+++

1) Group Booking
Even when booking into smaller groups does not exempt that party of the 12 or more rule. In which case, we can not guarantee a reservation will be kept. A group of over 4 persons can not be stayed in a same dormitory room.

2) Credit card number
We need the card number and expiration date of your credit card for booking guarantee. We accept VISA,MASTER or JCB. If it is found that the credit card is invalid, we require that you send a valid card. We don't guarantee to keep your booking without a valid credit card number. We do not charge for your stay with this credit card. Only should you go against the above articles, we will charge you the applicable cancellation fee. Should you arrive without incident, please make your payment upon your arrival by cash or credit card. We accept different credit cards from the one you gave us for booking as long as the card is VISA, MASTER or JCB

3) Children
Should a child share a bed with an adult, we do not charge accommodation fees for them, should they use a separate bed, we charge the same accomodation fee as an adult.
Children under 12 years of age may not stay in the Dormitory, even if they stay with their parents in the same room.
We do not accept a booking without an adult. If you are at least 16 years of age and want to stay by yourself without an adult, we require that you submit a consent document in advance. Persons 18 and older are considered adults.


4) Cancellation Policy:
1. If you wish to cancel or change your reservation, we will require 2 days advance notice before the date of your arrival (e.g. if your arrival date is on the 5th, cancellation should be on the 3rd before 10pm Japan time), otherwise you will be charged the cancellation fee of one night's stay. Cancellations made with two days advance notice or more will not be charged.

2. If you fail to check in as scheduled, we will cancel all your bookings and you will be charged the cancellation fee.

3. During your stay, we also require two days advance notice, should you want to change the duration of your stay. As long as you notify us two days before, we will refund the fee you have already paid.

4.For groups of 5 or more people, we may require additional condition when you make a reservation.


5) Accommodation Terms:
1. Please make your payment for your entire stay upon your arrival. Credit Cards accepted (VISA, MASTER or JCB)

2. Check-in time 15:00 to 22:00 / Check-out time 8:00 to 11:00 / Reception hours : 8:00-14:00 & 15:00-22:00. In case you arrive from 22:00 onward, please let us know in advance. We have no curfew and lockout.

3. We take no responsibility for the loss or damage of guest’s belongings regardless if it is in a private room, dorm room or common space including the luggage storage.

4. Excessive noise or other behavior complaints will be subject to one warning. Any further complaints will result in immediate eviction with no refund

5. We must be notified immediately of any loss or damage to our property. Guests will be charged reasonably for any repair or replacement of any property loss,removal or damage.

6. We will keep an unclaimed lost article for 3 months after you check out. After that we dispose of them.

7. Smoking is not allowed inside of the building. (Outside entrance is allowed) If there is any evidence to suggest you have been smoking. i.e. setting off smoke detectors or leaving cigarette remains(ash,butts,burn marks.) you will be removed from the premises.

8. Unfortunately we have no elevator. Please note that you will have to carry your luggage up.

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.5

  • Location 9.5

  • Staff 10.0

  • Atmosphere 9.6

  • Cleanliness 9.9

  • Facilities 9.8


Latest Reviews

  • 10.0

    Superb

    29 Nov 2018
    Our stay in this hostel was AMAZING! Very convenient, pleasant environment and very clean. Staff very helpful and kind. Highly recommended.
    Peru, Male, 31-40
  • 10.0

    Superb

    06 Nov 2018
    This hostel is at the top of the list! It is located in a quiet area and is super close to the station. You could walk to Universal if you wanted to (~20 min). The facilities are very clean and there is so much space in the bed area, which includes curtains for your own privacy. The staff were so friendly and welcoming! I love that they were open to talk about different things! They would also play movies on the projector, such as, Fantastic Beast and Minions. I would definitely come back!
    Canada, Female, 18-24
  • 10.0

    Superb

    24 Oct 2018
    Probably my fave hostel so far, helpful staff and great atmosphere. It is also a popular hostel for the locals so it is a good chance to interact with them
    Argentina, Female, 25-30
  • 9.7

    Superb

    13 Nov 2018
    Very nice staff, very clean facilities. Very nice service. I left one of my souvenir there while I already back in my country, and they are willing to send it here. Definitely will stay there again.
    Indonesia, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

1. Check-in Time: 15:00 - 22:00.
2. Check-out Time: 08:00 - 11:00.
3. Payment:
(1) Cash or credit card (Visa, Master, JCB) is welcomed upon arrival.
(2) Please make your payment for your entire stay when check in.
4. Cancellation Policy:
(1) If you wish to cancel or change your reservation, we will require 2 DAYS ADVANCED NOTICE from the date of your arrival (e.g. if your arrival date is on the 5th, then before 22:00 [Japan Time] of the 3rd), otherwise the cancellation fee of one night's stay will be charged.
(2) Cancellations made with two days or more advanced notice will not be charged.
5. The reception hours: 8:00-14:00 & 15:00-22:00.
- In case you arrive from 22:00 onward, please let us know in advance. We have no curfew and lockout.
6. Group Booking:
(1) For groups of more than 5 people, J-Hoppers Osaka Universal may require additional condition when you make a reservation request.
(2) Even when booking into smaller groups does not exempt that party of the 7 or more rule. In which case, we can not guarantee a reservation will be kept.
(3) A group of over 4 persons can not be stayed in a same dormitory room.
7. Children:
(1) Should a child share a bed with an adult, we do not charge accommodation fees for them.
(2) Should they use a separate bed, we charge the same accomodation fee as an adult.
(3) Children under 12 years of age may not stay in the Dormitory, even if they stay with their parents in the same room.
(4) We do not accept a booking without an adult.
(5) If you are at least 16 years of age and want to stay by yourself without an adult, we require that you submit a consent document in advance.
(6) Persons 18 and older are considered adults.
8. We take no responsibility for the loss or damage of guest’s belongings regardless if it is in a private room, dorm room or common space including the luggage storage.
9. Excessive noise or other behaviour complaints will be subject to one warning.
- Any further complaints will result in immediate eviction with no refund
10. We must be notified immediately of any loss or damage to our property.
- Guests will be charged reasonably for any repair or replacement of any property loss, removal or damage.
11. We will keep an unclaimed lost article for 3 months after you check out.
- After that we dispose of them.
12. Smoking is not allowed inside of the building. (Outside entrance is allowed)
- If there is any evidence to suggest you have been smoking. i.e. setting off smoke detectors or leaving cigarette remains(ash, butts, burn marks), you will be removed from the premises.
13. Unfortunately we have no elevator. Please note that you will have to carry your luggage up.


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