Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to our new friendly laid-back hostel in Plaza del Duque. If you're looking for something a little more comfortable and relaxed than a party hostel, then we're the place for you!

La Tortuga Hostel opened in 2015 and is in a prime location not far from El Duque beach (which boasts some of the best sunsets of the whole island) and close to the pretty village of La Caleta and Playa de Los Hippies. The famous tourist areas of Tenerife, Las Americas and Costa Adeje, are easily accessible by bus, bike or even walking. There is a large Hiperdino supermarket just around the corner and there are plenty of bars and restaurants nearby if you wish to go out in the evening. If you want to buy some typical product or some souvenir, the market of Costa Adeje is 3 minutes walk from the hostel and runs every Thursday and Saturday.

We are a legal hostel, proudly part of Hostelling International and Red Canarias de Albergues de Juventud. We offer shared and private accommodation, which includes an “all you can eat” generous and varied breakfast from 8.30am to 10am. In case your flight leaves early in the morning and you cannot have breakfast in the hostel, we will happily prepare a pocket breakfast for you.

The house has a communal kitchen with a separate dining area and a bright, spacious lounge with tv at your disposal.
Our peaceful outdoor space has a garden with sun loungers, a small pool, a lovely covered terrace and a bbq area which hosts our famous Wednesday barbecue nights.

Sports enthusiasts will appreciate the excursions offered – surfing, snorkelling, diving, paragliding, canyoning, climbing, hiking, whale watching- and nightlife lovers will welcome the bars, restaurants and nightclubs, all within walking distance.

Our international staff will do everything to welcome you in Tenerife in the best way possible and make you well looked after, advising on things to do according to your tastes. We are waiting for you!

NOTE: As long as the health emergency linked to the Covid19 epidemic lasts, the shared rooms will have a capacity of 50% (max 2 people per quadruple room) in order to guarantee the maintenance of the safety distance.

La Tortuga Hostel Policies and Conditions:

Check in from 14:00 to 00:00.
Check out before 11:00.
Reception time is from 9 am to midnight. If you are arriving at La Tortuga Hostel out of reception's time, please get in contact with us as we need to get organized.

We recommend that you use our pickup service if your flight is arriving late at night: our reception is open from 9 a.m. until midnight. If you check in after midnight and don’t use our service, please be aware that a €7/hour surcharge will apply to cover the overtime payment of our receptionist. If you use our pickup service, there will be no extra charge regardless of your arrival time.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.0

  • Staff 9.9

  • Atmosphere 9.8

  • Cleanliness 9.6

  • Facilities 9.8

Latest Reviews

  • 10.0


    09 Mar 2021
    Everything super clean and very careful about corona. The staff and the owners really make you feel like home, they spend their time with you, they take you out and involve you a lot. There is a quiet area for the remote workers and the social one for the time off. Really amazing! I will come to the same hostel next time!
    Italy, All Female Group, 31-40
  • 10.0


    23 Feb 2021
    Amazing! Don't hesitate to stay here. Fantastic location, great atmosphere, friendly and helpful staff and amazing vibe. I'll be back!
    France, Female, 41+
  • 10.0


    05 Jan 2021
    This hostel has the best atmosphere of any hostel I’ve stayed in on the island. The volunteers work hard to make you comfortable and invite you to things and involve you. They have a couple of nice traditions of going to the local tapas bar for its flamenco evening with a live band as well as going to the beach for sunset. The hostel takes great care to manage the Covid-19 situation as well as ensuring it is an enjoyable stay for everyone.
    England, Male, 25-30
  • 10.0


    06 Nov 2020
    I had a whale -or tortoise- of a time at Hostel Tortuga. I cannot recommend this place enough. This hostel stands out for many reasons: 1. The support and collaboratives of the staff: I was looked after by Alessandro who kindly made me a coffee and offered me muffins a day in advance when I should have had it. Andreas and Mia also played a role for making me stay welcome 2. Empathy: I was permitted to use the shower after my checkout time so I can go to the beach before my aeroplane flight t
    England, Male, 25-30
  • 10.0


    03 Nov 2020
    Amazing hostel. a very friendly place with a great team who work there....... a lovely garden area where you can relax by the pool and hava bbq....... one of the best hostels i have been to and i will definatly be coming back to see these guys there when im in tenerife, also they know the best local bars and they are happy to take you, and have fun together. Its a very well designed laid-back hostel, the beds and are very confortable , and also the hostel is very clean!!100% recommended!!!
    Italy, Male, 25-30
  • 10.0


    07 Jul 2020
    I loved La Tortuga- the staff were SO friendly and gave us all the best tips and tricks about the local spots on the island. Mia was especially helpful- I don’t know what we would have done without her advice! The vibe was very festive and inclusive and it was a great way to meet people. The facilities were impeccably clean and I felt super comfortable- especially during the uncertainty due to corona virus. Thank you La Tortuga!
    South Africa, Female, 18-24
  • 10.0


    11 Mar 2020
    Great atmosphere, super friendly staff, owners are really engaged and support you to have a great time on Tenerife.
    Germany, Male, 25-30
  • 9.4


    22 Nov 2020
    I have been in tenerife for a week and I spent 2 night in this hostel. Maybe one of the best in the island. Guys are ama2and very friendly. International environment. 2 area more busy and more relaxed. Breakfast included and 2 swimming pools. Very well located and walking distance to some beaches
    Italy, Male, 25-30
  • 8.3


    07 Nov 2020
    Hostel has a lot of great reviews. I only stayed 1 night. I personally didn't like the location. A 10 minute walk uphill from the beach to get there. The hostel is also on a very quiet street I didn't see much around. Breakfast was very bad.
    England, Male, 25-30
  • 8.0


    03 Dec 2020
    Lovely hostel, very nice vibe and easy to make friends, I wasn't a fan of the city itself though
    Austria, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Board Games