Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to our new friendly laid-back hostel in Plaza del Duque. If you're looking for something a little more comfortable and relaxed than a party hostel, then we're the place for you!

Please, be aware that due to COVID-19, we ONLY ACCEPT clients with complete vaccination (carried out for at least 14 days) or recovery certification (valid for 6 months). We DO NOT accept customers who only obtained a temporary negative test.

In addition to the vaccination or recovery certificate, from the 06th of December on, ALL CUSTOMERS will also need to submit a Negative COVID-19 test performed in the last 48 hours (antigen test) or 72 hours (PCR test) prior to check-in.

Please know that this policy might change before your arrival depending on the epidemiological situation and that it is not possible to stay at the hostel for COVID-19 quarantine purposes. If you test positive or have direct contact with a positive case, we'll refund you the remaining nights and cancel your stay.

La Tortuga Hostel opened in 2015 and is in a prime location not far from El Duque beach (which boasts some of the best sunsets of the whole island) and close to the pretty village of La Caleta and Playa de Los Hippies. The famous tourist areas of Tenerife, Las Americas, and Costa Adeje, are easily accessible by bus, bike, or even walking. There is a large Hiperdino supermarket just around the corner and there are plenty of bars and restaurants nearby if you wish to go out in the evening. If you want to buy some typical product or some souvenir, the market of Costa Adeje is 3 minutes walk from the hostel and runs every Thursday and Saturday.

We are a legal hostel, proudly part of Hostelling International and Red Canarias de Albergues de Juventud. We offer shared and private accommodation. The house has a communal kitchen with a separate dining area and a bright, spacious lounge with tv at your disposal. Our peaceful outdoor space has a garden with sun loungers, a small pool, a lovely covered terrace, and a bbq area.

Sports enthusiasts will appreciate the excursions offered surfing, snorkeling, diving, paragliding, canyoning, climbing, hiking, whale watching- and nightlife lovers will welcome the bars, restaurants, and nightclubs, all within walking distance.

Our international staff will do everything to welcome you in Tenerife in the best way possible and make you well looked after, advising on things to do according to your tastes. We are waiting for you!

La Tortuga Hostel Policies and Conditions:

Check-in from 14:00 to 00:00.
Check-out before 11:00.

Reception time is from 9 am to midnight. If you are arriving at La Tortuga Hostel out of reception time, please get in contact with us as we need to get organized. We recommend that you use our pickup service if your flight is arriving late at night. If you check-in after midnight and don't use our service, please be aware that a 7â'¬/hour surcharge will apply to cover the overtime payment of our receptionist. If you use our pickup service, there will be no extra charge regardless of your arrival time.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 9.1

  • Staff 9.7

  • Atmosphere 9.7

  • Cleanliness 9.4

  • Facilities 9.4

Latest Reviews

  • 10.0


    15 Dec 2021
    2* dude below me either lost his mind or checked in the wrong hostel! AWSOME staff, they couldn't do enough for you, whenever/whatever you asked it was done without issue. Special shout out to Kim, Karl, León, Sanne, Aída, Giana, Franchesca, Karen, Ana. EVERYONE! Yep the whole lot are awesome. The owner has incredible, welcoming & friendly energy! The hostel is super social, more so than any other I've encountered! Location is 5*! Basically you should have stopped reading me & booked already!
    England, Male, 25-30
  • 10.0


    14 Oct 2021
    A wonderful welcome to a beautiful, peaceful community!
    England, Male, 31-40
  • 10.0


    23 Sep 2021
    What an amazing place. Loved every minute of my stay there. Fabulous staff, amazing fellow hostellers. I stayed in a private room (La Gomera) and the room was perfect! Good vibes, good chats and a perfect atmosphere. Will definitely stay here again when I'm back. Thanks for the fantastic stay guys!
    England, Male, 31-40
  • 10.0


    26 Jul 2021
    Fantastic staff who were really friendly and attentive. Gave me excellent advice on the local area and helped me book tours. The atmosphere was lovely and welcoming and the pre made breakfast was really sweet. Private double room was massive!
    England, Female, 25-30
  • 10.0


    21 Jul 2021
    Amazing hostel- fun, friendly atmosphere, amazing staff and volunteers, pools and lovely garden/ terrace area, spacious, comfy, good location, attracts nice people. Not a bad thing to say about a fantastic hostel!
    Ireland, Couple, 18-24
  • 9.7


    04 Dec 2021
    Great, social hostel. Great staff and people. Highly recommend
    England, Female, 31-40
  • 9.7


    06 Oct 2021
    We had a great stay in La Tortuga Hostel. It was about 30€ for two persons for a night in total. It is located close to the city and the beach (reachable within 10min by foot). The staff was really friendly and helpful. The hostel itself very clean, bright and nicely decorated. A breakfast was included and they even asked for a special diet to consider. I totally recommend this hostel. I felt very comfortable there. Thank you for the nice stay!
    Germany, Couple, 25-30
  • 9.7


    10 Jul 2021
    This hostel is a home, they have managed to create an amazingly warm, open and peaceful vibe which immediately makes you lose track of time. It’s a little hostel utopia with the kindest and most welcoming beings. The cookies and brownies they bake are awesome and fill your tummy with loads of loooove. I wish I could have stayed forever.
    Spain, Female, 25-30
  • 8.3


    11 Sep 2021
    I had a short but memorable stay at La Tortuga hostel. The vibe was really chilled and friendly, especially great if you are a solo traveler or one looking to meet other interesting people. Staff were really kind and helpful throughout which greatly enhanced the experience. The location of the hostel was also amazing as it was close to really nice beaches, bars and restaurants around Las Americas, Los Christianos, etc - where you can relax, swim, surf, eat, drink or shop. Will come again!
    Malaysia, Male, 25-30
  • 2.0


    09 Dec 2021
    Very poor standards and respect for guests
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Vending Machines
  • Board Games
  • Wi-Fi