Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to our new friendly laid-back hostel in Plaza del Duque. If you're looking for something a little more comfortable and relaxed than a party hostel, then we're the place for you!

La Tortuga Hostel opened in 2015 and is in a prime location not far from El Duque beach (which boasts some of the best sunsets of the whole island) and close to the pretty village of La Caleta and Playa de Los Hippies. The famous tourist areas of Tenerife, Las Americas and Costa Adeje, are easily accessible by bus, bike or even walking. There is a large Hiperdino supermarket just around the corner and there are plenty of bars and restaurants nearby if you wish to go out in the evening. If you want to buy some typical product or some souvenir, the market of Costa Adeje is 3 minutes walk from the hostel and runs every Thursday and Saturday.

We are a legal hostel, proudly part of Hostelling International and Red Canarias de Albergues de Juventud. We offer shared and private accommodation, which includes an “all you can eat” generous and varied breakfast from 8.30am to 10am. In case your flight leaves early in the morning and you cannot have breakfast in the hostel, we will happily prepare a pocket breakfast for you.

The house has a communal kitchen with a separate dining area and a bright, spacious lounge with tv at your disposal.
Our peaceful outdoor space has a garden with sun loungers, a small pool, a lovely covered terrace and a bbq area which hosts our famous Wednesday barbecue nights.

Sports enthusiasts will appreciate the excursions offered – surfing, snorkelling, diving, paragliding, canyoning, climbing, hiking, whale watching- and nightlife lovers will welcome the bars, restaurants and nightclubs, all within walking distance.

Our international staff will do everything to welcome you in Tenerife in the best way possible and make you well looked after, advising on things to do according to your tastes. We are waiting for you!

La Tortuga Hostel Policies and Conditions:

Check in from 14:00 to 00:00.
Check out before 11:00.
Reception time is from 9 am to midnight. If you are arriving at La Tortuga Hostel out of reception's time, please get in contact with us as we need to get organized.

We recommend that you use our pickup service if your flight is arriving late at night: our reception is open from 9 a.m. until midnight. If you check in after midnight and don’t use our service, please be aware that a €7/hour surcharge will apply to cover the overtime payment of our receptionist. If you use our pickup service, there will be no extra charge regardless of your arrival time.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.4

  • Location 9.2

  • Staff 9.7

  • Atmosphere 9.7

  • Cleanliness 9.3

  • Facilities 9.5

Latest Reviews

  • 10.0


    11 Mar 2020
    Great atmosphere, super friendly staff, owners are really engaged and support you to have a great time on Tenerife.
    Germany, Male, 25-30
  • 10.0


    26 Feb 2020
    This is not a hostel. It's a home! We loved this place. Definitely our favorite from all the (about 50) hostels we have stayed in. We can only recommend this place. And they even have a turtle living there 😍
    Estonia, Mixed Group, 18-24
  • 10.0


    17 Jan 2020
    This is a really great hostel. Clean, chilled out, good breakfast with super friendly and helpful staff. Easy walk to a lovely beach. Would recommend.
    England, Female, 31-40
  • 10.0


    07 Jan 2020
    Great hostel, felt like I was part of a family. Helpful and friendly staff.
    England, Male, 25-30
  • 10.0


    10 Dec 2019
    La Tortuga Hostel was recommended to me by someone who previously worked there. It was very easy to get from the airport TFS - spent £6 one way via Titsa - to the hostel. There are local bus stops just a walking distance from the place. There are other houses around the area so you have to keep the noise level minimum after 10:30 PM. They offer free breakfast from 8-10am. I stayed in Naranja room with 3 other guest and it was very clean , bit noisy in the mornings but comfortable.
    USA, Female, 31-40
  • 9.7


    11 Mar 2020
    I think the staff and atmosphere here was the best part of my stay. Not to mention the crepes for breakfast! I really liked the location because it was walking distance to the beach and restaurants, but tucked away in a safe, residential area.
    USA, Female, 18-24
  • 9.7


    08 Mar 2020
    Positive vibes , the staff and manager so helpful. The rooms very small but comfy , perhaps one day , they will upgrade some curtain for more privacy. Otherwise really loved here ,thanks Karen you were great ! Oh and the breakfast pancakes are superb !
    Hungary, Male, 31-40
  • 9.7


    17 Jan 2020
    Great hostel, one of the best I’ve stayed. Friendly and helpful staff and the areas are always very clean. Good location with easy access to La Caleta and Los Cristianos.
    Brazil, Female, 25-30
  • 9.7


    30 Nov 2019
    Amazing atmosphere, friendly stuff, and a great venue located conveniently in Costa Adeje. I definitely recommend!
    Switzerland, Male, 18-24
  • 9.4


    17 Jan 2020
    This is a great hostel, all of the staff are superb, warm and chatty, I felt like one of the family for a week really chilled during the day and good fun in the evenings but not a party hostel either. Owner is a an absolute gentleman,. Great beach 10 minutes walk away. Highly recommend to stay here, its a really nice part of the island. I will be back again.
    Ireland, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Board Games