Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Les Balcons Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

There's four reasons why Les Balcons its the better decision you can make:
1. Best Cleanliness: Unfortunately, not something to take for granted in many other hostels, but we do take this seriously.
2. Most Amenities:We're centrally located and close to the sights, all our rooms come with comfy wooden beds and every bed have a lockers with key for your belongings. You'll get a free set of bed linen, free Wi-Fi (in all hostel), hot water, a guest kitchen for free use and the help of us with all essential information about the going-ons in town.
Laundromat and dryer (with extra cost), 24 hours reception service, no curfew and no lockout.
3. We're the hostel from travellers for travellers: We have travelled the world ourselves - so we know first-hand what you're doing and what you expect from us.
4.Security lockers for each bed. Because your personal objects are very important, we have lockers for each bed. We will give you at the check-in time a safety key to save your luggage.

Les Balcons Hostel the location in the centre of the city gives you the change to explore with comfort, We are situated in the heart of Popayán and all the sights are within easy walking distance, also we have a supermarket in front of us and many shops around.

All our rooms come with comfy wooden beds, every bed have a locker with key for your belongings and every bed have a power point so you can charge your devices without get up. You'll get a free set of bed linen, free Wi-Fi (in all hostel), we take seriously the cleanness and our balconies are considered one of the most beautiful in the city.

Les Balcons Hostel Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

No curfew.
Non smoking.
Age Restriction: 18+ years only.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 9.8

  • Staff 8.4

  • Atmosphere 6.9

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 10.0


    19 May 2022
    Great place, well located, helpful staff and value for money.
    England, Mixed Group, 41+
  • 10.0


    01 Feb 2021
    It was a very nice stay ay the Hostel, the staff was extremely Nice and showed me around some parts of the city. Everything was very clean and really enjoyed My stay.
    Mexico, Male, 25-30
  • 9.7


    05 Feb 2022
    I stayed in a private room here that was perfect for what I needed (a bit of space to myself after weeks in group dorms). There was a lot of space and the bathroom was very clean and a good size. There were not many people around but I did chat with one other guest while we both used the kitchen. If you're looking for a private room at a backpacker price, I highly recommend this place. If you're looking for a very social spot, I would say it may not be an ideal location.
    USA, Female, 31-40
  • 9.4


    08 Sep 2022
    Good hostel all round, location, rooms, kitchen and staff were all perfect
    Australia, Male, 18-24
  • 9.4


    30 Aug 2022
    Very nice hostel in centre of Popayán. Friendly staff, clean rooms.
    England, Couple, 25-30
  • 9.1


    08 Sep 2022
    Good location close to many main attractions in Popayán. Great facilities also. Would definitely stay here again while visiting the area
    Ireland, Female, 18-24
  • 9.1


    01 May 2022
    Right in the middle of the town center. Easy to see the city and walk to all the key points. The place only had one other room occupied when we were there. Not much of an atmosphere but if you are out this way you shouldn't expect that anyway. Had a comfortable one night stay and would easily stay again.
    USA, Couple, 25-30
  • 8.9


    25 Sep 2022
    For lost people probably just a stopover hostel on their way south or north so not much of an atmosphere there. However, it‘s super clean, there are great facilities and hot showers. Social areas could be a little bit more cozy in my opinion. Nevertheless, it‘s a great choice for a night and travelling on afterwards.
    Austria, Male, 18-24
  • 7.1

    Very Good

    10 Dec 2021
    Big and clean room, quite noisy though (street side). Absolutely 0 atmosphere because no other travelers. Big kitchen but there isn’t even salt or oil so you better have everything you need.
    Belgium, Female, 25-30
  • 2.0


    08 Dec 2020
    We arrived and it was completely closed, we paid for nothing
    Panama, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi