About

There's four reasons why Les Balcons its the better decision you can make:
1. Best Cleanliness: Unfortunately, not something to take for granted in many other hostels, but we do take this seriously.
2. Most Amenities:We're centrally located and close to the sights, all our rooms come with comfy wooden beds and every bed have a lockers with key for your belongings. You'll get a free set of bed linen, free Wi-Fi (in all hostel), hot water, a guest kitchen for free use and the help of us with all essential information about the going-ons in town.
Laundromat and dryer (with extra cost), 24 hours reception service, no curfew and no lockout.
3. We're the hostel from travellers for travellers: We have travelled the world ourselves - so we know first-hand what you're doing and what you expect from us.
4.Security lockers for each bed. Because your personal objects are very important, we have lockers for each bed. We will give you at the check-in time a safety key to save your luggage.

Les Balcons Hostel the location in the centre of the city gives you the change to explore with comfort, We are situated in the heart of Popayán and all the sights are within easy walking distance, also we have a supermarket in front of us and many shops around.

All our rooms come with comfy wooden beds, every bed have a locker with key for your belongings and every bed have a power point so you can charge your devices without get up. You'll get a free set of bed linen, free Wi-Fi (in all hostel), we take seriously the cleanness and our balconies are considered one of the most beautiful in the city.

Les Balcons Hostel Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

General:
No curfew.
Non smoking.
Age Restriction: 18+ years only.
The maximum period of stay is of 14 days.

House Rules

Check In

15:00 - 23:00

Check Out

until 11:00

  • Taxes Included
View House Rules

Facilities

  • Free City Maps
  • Free WiFi
  • Free Internet Access
  • Bicycle Parking
  • Airport Transfers
  • Tours/Travel Desk
  • Internet access
  • Book Exchange
View all facilities

Reviews

7.5Very Good(217)
  • Value for Money
    7.7
  • Security
    9.0
  • Atmosphere
    5.7
  • Cleanliness
    8.0
  • Staff
    6.7
  • Location
    8.7
  • Facilities
    6.7
Summary of traveller reviews

Les Balcons Hostel in Popayan is praised for its excellent central location and friendly, helpful staff. Guests appreciate the clean rooms, comfortable beds, and well-equipped kitchen. Some recent reviews note that noise can be an issue, and occasionally there are comments about limited bathrooms or infrequent staff presence.

Stayed in Oct 2026
3.7
A
Anonymous
Male, 25-30, Australia
I was supposed to arrive at 9pm but unfortunately my bus got delayed and I didn’t end up arriving until midnight. When I arrived, I tried messaging and calling the hostel as well as ringing the doorbell but there was no answer. By chance, a returning volunteer/employee let me in. Terrible customer service, no one at the front desk all morning. I couldn’t even get the front door code so that I could come and go freely. Also there is only one toilet/bathroom for the entire floor.
Stayed in Sept 2026
7.7
O
Oceane
Female, 25-30, France
overall the Hostel is nice, well situated, room comfortable. Though, no one was there when we arrived, communication was quite easy. The issue is that the kitchen and utensils are not clean due to different guests not cleaning and the staff not doing it either. Also there's only one shower/toilet for 3 shared rooms which is quite inconvenient.
Stayed in Mar 2026
10
C
Cecilia
Female, 41+, England
Room with balcony. Hot shower with good stream but had to adjust cold tap carefully. Nice staff. Very central. Traffic was noisy from street below. But at night became quiet and so no problem.
View all reviews

Location

calle 6 #4 - 52, Popayan, Colombia
0.7km from city centre