Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lost Inn Lisbon

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Lost Inn Lisbon Hostel is located in the historical and elegant district of Chiado, Lisbon. Very central, in a five minutes walk from the Metro and Train Station Cais do Sodré, it’s situated near the Pink Street and the best fashion bars, clubs and restaurants in town, always with the beautiful Tagus River in background scenery.

Housed in an eighteenth century building completely renovated, and keeping its vaulted ceilings, époque tiles and wooden floors, our hostel in Lisbon is modernly equipped and decorated in a casual chic decor, offering a comfortable and high quality stay.

The rooms range from private (doubles and twins) to dorms of four, six, eight or ten beds, with access to large and modern bathrooms for male and female with 24 hours hot showers. The dorms are mixed or female only, are equipped with top quality mattresses, beds that have been designed to provide special comfort, individual reading lights & electrical plugs, as well as private lockers. The access to the rooms is secure, through personalized electronic cards, which also open the individual lockers. Linen is included, and there is also the possibility of renting towels or ask for a laundry service.
Lost Inn Lisbon Hostel offers comfortable common areas to socialize, with couches, reading area, luggage room, Smart TV with cable, DVD player, sound system, and musical instruments. We have free Wi-Fi internet access available throughout the building and also a room with free use computers.

We also provide several dining areas and a well equipped kitchen where guests can cook, socialize and share their meals. Breakfast is available for an extra fee, and there are several dining options in a few minutes walking distance from the hostel

Our staff is always available to give information concerning the best Restaurants, Museums, Tours, Historical Places, Bars and Clubs. Guests can also rent cars, motorbikes and bicycles at reception, which is open 24 hours, offering also free Lisbon maps and partnerships for city walking tours and pub crawl. We also carry some inside activities, such as movies night, dance night, live concerts night, guests nationalities dinners night and so on.

In the surroundings of Lost Inn Lisbon Hostel there are many famous districts such as Rossio, Baixa and Bairro Alto, famous for its local nightlife, restaurants and clubs, all within a 10 minute walk from the hostel. The Praça do Comércio, the Castle of S. Jorge, the Panoramic Lifts Glory and Santa Justa, the Museum of Ancient Art and the picturesque Alfama district are also found in a short distance walk from our hostel in Lisbon. Other neighborhoods also worth a visit such as Parque das Nações and its Oceanário (one of the largest aquariums in Europe), or Belém with its magnificent Jerónimos Monastery and of course the famous Pastel de Belém!

Also you cannot miss the numerous events that Lisbon has to offer you, such as the Popular Feasts of Santo António de Lisboa in June, Festivals Rock in Rio, Super Bock Super Rock, Optimus Alive, Alcantara Festival, the Lisbon Fashion Week, Lisbon Fashion's Night Out, Cascais International Sailling Week, the European Wave Freestyle Funboard Championship, and so on.
For all these reasons come and visit our hostel in Lisbon and stay Inn…”Lost Inn” :)

Please note:
The following taxes apply: VAT of 6% included on room prices. City Tax of 2€ per person per night not included in room prices.
According to our policy, the admission is restricted to people between 16 and 40 years old.
Cancellation Policy: 2 days before the arrival;
Method of Payment upon the arrival: Cash or Credit Cards (1eur surcharge applied). We don't accept traveller's cheques;
Check In: 15.00 pm - 0:00 am
Check Out: 12.00 noon
Breakfast is not included. Price 3€ / person / day.
According to the Portuguese law is not allowed to smoke within the premises of the Hostel. View House Rules


Base yourself right in the city centre at Lost Inn Lisbon, and enjoy a taste of 18th-century architecture with our beautiful vaulted ceilings, époque tiles and wooden floors. Though our building is traditional, our amenities are modern, with chic contemporary furnishings in the rooms and our social spaces. Chill out in our common area with a book, watch a DVD or start a singalong on our hostel guitar. In the mornings, our free breakfast will make sure you’re well prepped to get out and explore.


You’ll find us in the historic, lively Chiado neighbourhood – right in the city centre and less than a 10-minute walk to Baixa and Bairro Alto’s famous nightlife and restaurants. The Museum of Contemporary Art is a 2-minute walk away, and a visit to São Jorge Castle with its panoramic views is a must. Just hop on a tram to get there. To reach us from Lisbon Airport, jump on the underground and take the red line to Alameda station, then change to the green line and head to Cais do Sodré. From there we’re a 5-minute stroll.

Rooms and Dorms

We have mixed and female-only rooms, and private double and twin rooms. Bed linen's provided, as well as handy reading lights and plug sockets. Any valuables can be tucked away in small private lockers too. After a busy day exploring, relax under a hot shower. If you've packed light, you can rent a towel from us, no problem.

Extras and activities

We’ve got free Wi-Fi throughout the hostel, so you can count your Instagram likes from the comfort of your bed. If you fancy saving your euros for sightseeing and nights out, you’re welcome to rustle up a meal in our shared kitchen, and we’ve got plenty of dining space if you fancy a takeaway. For a fun way to meet new people, check out our events calendar. Or to explore alone, chat with our staff about the best things to see and do.

View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.6

  • Location 9.8

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.7

  • Facilities 9.8

Latest Reviews

  • 10.0


    07 Apr 2021
    Hands down, one of the best hostel I've been in(n). The manager, staff and volunteers were welcoming and even went beyond to ensure I had a good Lisbon food from a local restaurant down the street (after arriving almost 8pm). The bathroom, shower and room was clean and well maintained (didn't feel like covid era ). My roommate and other guests in the hostel were chill and lay back and friendly. Though my stay was shortlived, definitely booking it whenever I return to Lisbon
    USA, Female, 25-30
  • 10.0


    30 Nov 2020
    Really friendly staff , especially Ricardo! The hostel is very clean and has A super nice chill out area . To top it off , it’s conveniently located near the Bairro Alto district , where all the bars and restaurants are. ! Great value for money !!
    England, Male, 25-30
  • 10.0


    29 Oct 2020
    Very nice hostel, super clean, great location, I recommend it!
    Czech Republic, Female, 31-40
  • 10.0


    27 Sep 2020
    Outstanding hostel in the heart of Lisbon! Everything you want in a hostel. Large, comfortable beds with light & charging station. Spotlessly clean. Outstanding staff that are helpful, friendly and helped you with anything they could. Great 3€ breakfast with eggs, ham cheese, bread, etc. Free sangria every night. Help with tours, cars or anything available. Full kitchen. Cheap beer, wine and drinks. I’ve travelled a lot and it’s among the best hostels I’ve ever stayed in. Highly recommended.
    Canada, Male, 41+
  • 10.0


    20 Sep 2020
    Everything was perfect. Bruno was okay-ish.
    Czech Republic, Mixed Group, 18-24
  • 10.0


    20 Sep 2020
    It was my pleasure to stay in this hostel. Everything was clean, stuff was really nice and always ready to help you. Especially Bruno, thank you for entertainment.
    Czech Republic, Female, 18-24
  • 10.0


    17 Sep 2020
    Perfect stay! The staff was very helpful and the facilities look brand new. Special thanks to Ricardo, we wish you well
    Germany, Couple, 25-30
  • 9.7


    28 Oct 2020
    As the hostel is located in an old monastery you get to experience great architecture. The staff is very friendly and helpful. you have the possibility to park for free in the same street.
    Belgium, Female, 25-30
  • 9.1


    17 Mar 2020
    It’s a great place for backpackers. Friendly staff, social atmosphere, fresh fruits for breakfast. My only minor complaint is that the music was a bit too loud in the bar area.
    France, Male, 31-40
  • 8.6


    05 Sep 2020
    A really beautiful hostel set in a historic building. Nice facilities, easy check in, and friendly staff. The hostel was very clean and tidy. My only concern is that there weren’t many precautions being taken against the current pandemic. Masks were not mandatory in common areas of the building, and staff weren’t wearing masks either which was concerning.
    Canada, Female, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi


  • 2020

    4th, Best for solo female travellers

  • 2019

    3rd, Best for solo female travellers

  • 2019

    5th, Worldwide Medium Hostel

  • 2018

    4th, Worldwide Medium Hostel

  • 2017

    3rd, Worldwide Medium Hostel

  • 2016

    5th, Worldwide Medium Hostel

  • 2015

    4th, Worldwide Medium Hostel

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