Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. The Mad Monkey is a party hostel, to get the maximum value and fun from your stay you should only book if you want to stay in a party hostel.
2. Cancellations must be made three (3) days before the arrival date
-Last minute cancellation will be charged the 1st night
-NO show 100%
-NRR rates 100%
3. Dorm beds are allocated on a first come first served basis by the Hostel World booking system.
4. Cash payment only upon check in at the property.
5. Customers must be 18 years old or in the company of an adult.
6. NO SHOW reservations will be charged full of the entire stay
7. Reservations under non-refundable rates are considered guaranteed and will be charged 100%

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mad Monkey Siem Reap

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

The best way to experience the magical Temple Town is the Mad Monkey way. The iconic Mad Monkey Siem Reap sits at the heart of the city and features a variety of room types, an awesome pool, and an incredible bar and restaurant with local and western food. Mad Monkey team can't wait to bring you to the famous Angkor Wat temples and show you a truly authentic side of Cambodia. Once you've topped yourself up with history and culture, we'll lead the way to the colorful Night Market and infamous Pub Street, where you'll dance the night away. You'll meet fun travelers from around the world and create memories that will last a lifetime! View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.6

  • Location 9.5

  • Staff 9.7

  • Atmosphere 9.7

  • Cleanliness 10.0

  • Facilities 9.9

Latest Reviews

  • 10.0


    10 May 2022
    Best hostel in Siem Reap. Staffs were very helpful.
    USA, Male, 25-30
  • 10.0


    04 May 2022
    Staff are great food is great vibe is great pool is great best place to meet new like minded travellers book here!!
    England, Male, 31-40
  • 10.0


    03 May 2022
    Definitely a party hostel. Definitely a younger crowd. Great staff, great location, social events in common room every night.
    USA, Male, 25-30
  • 10.0


    30 Apr 2022
    Great place like all the Mad Monkeys. Very social, big beds and just a good place to meet people!
    Ireland, Couple, 25-30
  • 10.0


    29 Apr 2022
    Best hostel I’ve stayed at so far! All the staff were great and helpful. Shout-out to Piksak for being a good tour guide/friend and for showing me around the city 🤙🏼🤙🏼
    USA, Male, 18-24
  • 10.0


    23 Apr 2022
    Like a 4 star hotel with amazing rooms and facilities. The pool is quality and the staff and brilliant. Stay here.
    England, Male, 25-30
  • 10.0


    22 Apr 2022
    Honestly the best Hostel i have stayed at! The staff went above and beyond to make sure you had the best time possible. Pisak made sure i settled in well at Mad monkey and introduced me to other guests to help break the ice. He showed me round and even introduced me to locals as we explored the city at night. I cannot speak more highly of him. Also manager's Justin and Ellie also do everything possible so you have a lots of fun. Justin even Dj's by the pool sometimes. Thanks again guys 🤙🏻
    Australia, Male, 25-30
  • 10.0


    22 Apr 2022
    10/10 best hostel yet staff are so nice
    England, Male, 18-24
  • 9.7


    12 May 2022
    All staff were so nice! Pisa especially
    Netherlands, Male, 18-24
  • 9.4


    10 May 2022
    The rooms are really nice and spacious very much like hotel rooms. The pool and food is also lovely. Majority of the staff were really nice especially the main female manager but the male manager made no effort with us at all. Very different to how we found it in Phnom Penh when everyone made a huge effort to get everyone involved. But would recommend for the facilities. The music was also kinda annoying, if they had more chilled music in the morning and afternoon would be a lot more enjoyable but EDM at br
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Wi-Fi