Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around in the patio and meet others guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio and common areas. Brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. We will guarantee that you will have the best time in Tulum.



Please note:
Reception hours 07.30-23.00
Check in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours)
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 7pm, please let us know so your booking is not being cancelled please

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.5

  • Location 9.6

  • Staff 9.9

  • Atmosphere 9.7

  • Cleanliness 9.2

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    30 Nov 2018
    Best breakfast ever! I love Rosie!! Very chills hostel! Highly recommended!!
    USA, Male, 31-40
  • 9.7

    Superb

    01 Dec 2018
    Staff were super helpful and the breakfast was bloody good every morning. Chill place for those looking to have some time away from party Hostels but very close to the best bars in town.
    Australia, Male, 18-24
  • 9.1

    Superb

    06 Dec 2018
    Mama's House was a great hostel. Location was in central in town, which is a taxi or bus ride from the beach. Best breakfast I had in Mexico! Good security (door always closed at front). Really great friendly atmosphere and good social events. Common area closes at 11 so it's not to noisy to sleep. Bathrooms were a little outdated but worked fine. Got a little messy as ours seemed to be used by people in the common area also. I would definitely stay again - Thanks!
    Australia, All Female Group, 25-30
  • 8.0

    Fabulous

    27 Nov 2018
    Absolutely wonderful for a social experience, something about this place breeds sociality, loved it for that and in my opinion, that is what you’re paying for. Also the breakfast is extraordinary, a proper meal. Only downfall was my bed, it was horrible. For the price I feel like the beds should be decent. But great atmosphere, wonderful people, good location 👌🏼
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Towels for hire
Entertainment
  • Board Games

Awards

  • 2017

    1st, Continent Winners North America

  • 2017

    1st, Country Winners Mexico

  • 2016

    1st, Continent Winners North America

  • 2016

    1st, Country Winners Mexico

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly
  • Taxes Included

Things to Note

Please note:
Reception hours 07.30-23.00
Check in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours)
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 7pm, please let us know so your booking is not being cancelled please.
We have 24h Cancellation Policy, if you don't cancel on time the 1st night will be charged.
Thanks for your understanding.


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