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Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/6

Mama's Home

Calle Orion s-n Entre Venus y Sol Oriente , Tulum, Mexico
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around in the patio and meet others guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio and common areas. Brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. We will guarantee that you will have the best time in Tulum.



Please note:
Reception hours 07.30-23.00
Check in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours)
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 7pm, please let us know so your booking is not being cancelled please

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.1

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    07 Oct 2018
    Super chill, nice vibes, can really rest here, and staff are all lovely. Place to stay if you need some time out in Tulum, good for solo travellers
    England, Female, 25-30
  • 9.7

    Superb

    14 Oct 2018
    The atmosphere is really nice at the hostel and it is easy to meet people. Further: they have the best breakfast!! Staff is super friendly and helpfull, I had a super nice stay!
    Netherlands, Female, 25-30
  • 9.4

    Superb

    30 Sep 2018
    Really lovely little hostel just off the main Avenida. The staff here are amazing, so helpful and friendly. Everyday there’s a different delicious breakfast and they were always able to give me a vegan option which was great. The place is kept impeccably clean and facilities were really good. Only tiny thing was that it was pretty quiet while I was there but I think that’s just the season. Overall great place! Also special shoutout to Amanda the cat, will miss giving her belly rubs.
    England, Female, 18-24
  • 9.1

    Superb

    19 Sep 2018
    Great breakfast. Room was super clean and AC worked well. Very low water pressure but other than that everything was great. Nice atmosphere and Amanda the cat is lovely. very helpful and friendly staff
    USA, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Towels for hire
Entertainment
  • Board Games

Awards

  • 2017

    1st, Continent Winners North America

  • 2017

    1st, Country Winners Mexico

  • 2016

    1st, Continent Winners North America

  • 2016

    1st, Country Winners Mexico

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly
  • Taxes Included

Things to Note

Please note:
Reception hours 07.30-23.00
Check in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours)
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 7pm, please let us know so your booking is not being cancelled please.
We have 24h Cancellation Policy, if you don't cancel on time the 1st night will be charged.
Thanks for your understanding.


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