Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to the Mapache (Raccoon) Family! We are a new, small hostel with the most beautiful garden on Holbox. We invite you to be part of our small community, make new friends, mingle with the locals and see only the best kept secrets of our beautiful island. We can help you to rent a bike and will give you recommendations where to go to spot flamingos, the bioluminescence or the best beaches. We can also organize boat tours for you to see the famous whale sharks or the three islands within the nature reserve of Yum Balam.

We ara located in Holbox Island, one of the most beautiful and gorgeous spots in Mexico. We are near to some of the finest landmarks and tourist attractions of the area such as Punta Norte, Punta Mosquito, Punta Cocos and Área de Protección de Flora y Fauna Yum Balam, amongst other interesting places that you can discover across the island.

We offer two 8-bed dorms with AC and fan, wifi and a hot showers as well as spacious tents with two air mattresses. There is a fully equipped communal kitchen, wifi, netflix, a book exchange service, laundry service, towels for rent and an amazing garden area for you to make new friends or to relax in a hammock.

Mapache Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash.

Breakfast included.


The reception service is open from 08.00 to 20:00
No curfew.
Pet friendly.
Child friendly.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.5

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 9.0

  • Facilities 8.4

Latest Reviews

  • 10.0


    11 May 2019
    Best possible experience at Mapache. The staff as a whole were a complete pleasure. They were always ready to help and with the best attitude to make you feel happy at home. I forgot to use a bike and they gave me the money back. I cannot think on a better experience than Mapache. Laura, Julia, Gina and Ivan were truly great hosts. 5 minute-walk to the beach, great atmosphere, big garden, nice breakfast.. the very best!
    Mexico, Male, 31-40
  • 10.0


    03 May 2019
    I like Mapache hostel mainly becuase of the staff. Run by amazing women plus Ivan and I appreciated that. It's a small hostel so there's the home feel which is what I needed as a solo traveler. The hostel is less than 3 minute walk to beach which was perfect. They have showers outside and surprisingly better specially at night. The hammocks was perfect place to read or take a nap which I did a couple of times. I recommend Mapache.
    Canada, Female, 25-30
  • 10.0


    08 Apr 2019
    lovely stay in mapache, well located not far from the ferries and the beach. thanks to the staff that help me out to get back in less than 24hours, my gopro back, forgot in the hostel and been sent trought a microvan to playa del carmen where i was staying after holbox. really appreciated that. if i’ll ever go back to holbox, i already know where i’m gonna stay. ciao and thanks again
    Italy, Male, 31-40
  • 10.0


    12 Mar 2019
    Hola tribu Mapache!!! I stayed at Mapache hostel for two nights and it was absolutely wonderful!!!! Great location, very clean, nice breakfast (they provide fresh eggs everyday which you can cook anyway you like). The best was the staff, always smiling and willing to help and provide tons of information about the island and, of course, the wonderful atmosphere with people all over the world gathering around at night around a drink. Thank you for a wonderful stay!!! Veronica
    Spain, Female, 41+
  • 9.4


    02 Jun 2019
    I get that most people go to Holbox to party, but as someone who already partied across Mexico and was coming to Holbox solely to chill - THIS. IS. THE. PLACE. I was so happy I picked Mapache. It's the most relaxed hostel I could have chosen on the island. Plenty of hammocks for lazing, reading and sleeping. A nice table/eating area both inside and outside for socialising and eating without disturbing the people who just want to relax. The loveliest and most helpful staff and close to the beach!
    England, Male, 31-40
  • 9.1


    17 Apr 2019
    It might not be the most up to date facilities regarding the showers/restroom. But showering in the open sky is something unique. The staff is amazing! Breakfast is tasty. And like mapache all hostels should have curtains in the dorms! It can get pretty noisy in the dorms since everyone have to have their bags in the locker. Bring ear plugs and be a good dorm-mate to others! Highly recommended!
    Norway, Female, 25-30
  • 9.1


    04 Mar 2019
    Really lovely hostel with a quiet, communal vibe, and the owner and other staff are absolutely lovely. Really close to the beach and good places to eat. However, the common spaces of the hostel are somewhat cramped for the number of guests staying there, and there are only 3 showers and 2 toilets for everyone, with only one shower/toilet actually being indoors.
    Canada, Mixed Group, 18-24
  • 8.6


    08 May 2019
    The staff was always nice and helpful, it seems they’ve created a nice atmosphere (: I rented a camping place and was ok, nevertheless I think it could be cheaper for what it is, don’t know about the other options.
    Mexico, Male, 31-40
  • 8.3


    07 Jul 2019
    Nicr location, friendly staff and cheap tour to see the planktons, dorms are a bit small and ac is from 9 to 9 so gets hot during the day, but great hostel overall
    Israel, Male, 18-24
  • 7.4

    Very Good

    19 Apr 2019
    Lovely, chill hostel with nice helpful staff and dogs. You cook breakfast yourself but the foods supplied are pretty good. If you're sleeping in the tents it's quite noisy if people are talking on the grassy common area late into the night. Wifi wasn't amazing but that's island-wide.
    Australia, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Board Games