Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to the Mapache (Raccoon) Family! We are a small hostel with the most beautiful garden on Holbox. We are the only hostel that offers a good, free breakfast included in our rates. We invite you to be part of our small family, make new friends, mingle with the locals and see only the best kept secrets of our beautiful island. We can help you to rent a bike and will give you recommendations where to go to spot flamingos, the bioluminescence or the best beaches. We have daily activtities and we can also organize boat tours for you to see the famous whale sharks or the three islands within the nature reserve of Yum Balam.

We offer two 8-bed dorms with AC, wifi and a hot showers as well as spacious tents with air mattresses and fans. There is a fully equipped communal kitchen, wifi, a book exchange service, laundry service, towels for rent and an amazing garden area for you to make new friends or to relax in a hammock.

Mapache Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash.

Breakfast included.


The reception service is open from 08.00 to 20:00
No curfew.
Pet friendly.
Child friendly.
The maximum period of stay is 14 days. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.5

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 8.8

  • Facilities 9.2

Latest Reviews

  • 10.0


    10 Mar 2020
    Amazing hostel with incredible staff who make it feel like home. We planned on staying for 4 nights and ended up extending twice to stay for 8! It’s clean, in a great location and the staff are knowledgeable and always there to help. Had the most beautiful stay in Holbox and it was big thanks to Mapache.
    England, Female, 25-30
  • 10.0


    19 Jan 2020
    Nice chilled hostel with a real family/homely vibe. The staff are just amazing, particularly jony, Maz and the lovely Argentinian girl (whose names escapes me - sorry!). The hostel has hot water, decent breaky, bike hire, yoga mats, curtains on bunks and drinking water (for a tiny donation). If you’re after a chilled social hostel that’s close to the beach, then I’d definitely recommend staying here! I’m hoping to return again soon...
    England, Female, 31-40
  • 10.0


    30 Nov 2019
    I absolutely loved my stay at Mapache. A great hostel with an awesome and big garden to chill and meet other travellers! Plenty of showers, so clean and tidy and the staff are so friendly and helpful! Also loved the activities! It's just two blocks away from a gorgeous beach and a couple of blocks from the centre! I've been too Holbox twice now and have stayed at other hostels but for my next time I will definitely will be returning & booking at Mapache! Huge thanks to the team!
    England, Female, 25-30
  • 10.0


    24 Nov 2019
    Mapache Hostel is a beautiful small hostel on the paradise island of Holbox. The moment you get in the staff will make you feel at home straight away. They have a beautiful garden where you can chill out. Almost every day they have activities going on. That's definitely the place to stay when you visit Holbox island!! Thank you for an incredible time!
    Switzerland, Female, 25-30
  • 9.4


    02 Jan 2020
    Very nice and quiet hostel. the staff is very kind and helpful. There's nice activity organized by the hostel and good price bike rental. Would definitely recommend it for a quiet and disconnecting stay in holbox.
    Italy, Mixed Group, 18-24
  • 8.6


    25 Feb 2020
    Nice location, quite close to the beach. My friend and I had one of the two dorms, they were very simple and small, but we've just been there to sleep, so it was okay. The outside area is very cosy with the hammocks and lights at night. Everything at this island is walkable, so we didn't hire bikes. Would stay there again. I loved the island atmosphere.
    Germany, Female, 18-24
  • 8.6


    14 Nov 2019
    Would recommend, but the hostel is pretty small and basic. Staff is friendly and helpful. Dorms are really small for 8 beds, could have been 6 at least. The price is high for that place but I think that’s because the island itself is expensive. Not many place to hang out or just being alone but I think they were working on it. Great location, not in the coolest street but close from everything. Nice activities everyday
    Canada, Male, 18-24
  • 8.3


    06 Dec 2019
    I was a bit underwhelmed with Mapache Hostel to be honest. The staff are friendly and try their best to facilitate a sociable atmosphere, but despite this, the hostel isn't very buzzy or lively - people tend to keep to themselves a bit. The dorm was a bit cramped and breakfast was a let-down. But the location is great - a walk away from the beach and all bars and restaurants, in a very safe neighbourhood. Also they play great music in the hostel!
    England, Female, 18-24
  • 7.7

    Very Good

    02 Mar 2020
    Ups-Great location (in the city centre but far enough from the noise). Nice chill atmosphere,staff is nice and helpful. Enough showers and toilets, warm water too. Downsides-they play the music way too loud, even in the afternoon when people are just chilling, bad internet connection but it's like that in most places on the island. AC too strong during the night eventho it's chilly outside. Overall would stay again.
    Croatia, Female, 25-30
  • 6.0


    14 Nov 2019
    The hostel was badly built, thus when it rains it gets flooded; we have been told we should not let our backpacks on the floor in the lockers but keep them in the common room (which level is higher); due to the humidity there is mold; staff is cool tho; the two dogs on the premises have violently attacked me the last day as I entered the yard with my umbrella in hand as it was raining; atmosphere lacks and drunkard guests steal your beer at night from the fridge; there are better hostels around
    France, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Flexible NRR
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Board Games