Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to the Mapache (Raccoon) Family! We are a small hostel with the most beautiful garden on Holbox. We invite you to be part of our small community, make new friends, mingle with the locals and see only the best kept secrets of our beautiful island. We can help you to rent a bike and will give you recommendations where to go to spot flamingos, the bioluminescence or the best beaches. We have daily activtities and we can also organize boat tours for you to see the famous whale sharks or the three islands within the nature reserve of Yum Balam.

We offer two 8-bed dorms with AC, wifi and a hot showers as well as spacious tents with air mattresses and fans. There is a fully equipped communal kitchen, wifi, a book exchange service, laundry service, towels for rent and an amazing garden area for you to make new friends or to relax in a hammock.

Mapache Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash.

Breakfast included.


The reception service is open from 08.00 to 20:00
No curfew.
Pet friendly.
Child friendly.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.8

  • Location 9.4

  • Staff 9.0

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.3

Latest Reviews

  • 10.0


    17 Sep 2019
    This place was a treat! Very clean, comfortable, well equipped, good location, helpful information, friendly atmosphere.
    Switzerland, Female, 31-40
  • 10.0


    17 Sep 2019
    I loved mapache hostel. The beds are comfortable, the showers were new, and the place is very nice. But the best part is the staff, they are sooo friendly and make you feel like you are among friends. They also organize fun activities every day. Thank you for everything!! I’ll come back.
    Mexico, Female, 25-30
  • 10.0


    27 Aug 2019
    A very chilled hostel, a great place to stay in Holbox. Staff are friendly, speak English and give good local advice on what to do, where to go. The room was comfortable to sleep in (not too hot, not too cold), good breakfast, bike rental. Great late night activity organised by Nico at the hostel - going to the lagoon to experience bioluminescence - was out of this world.
    Slovakia, Male, 31-40
  • 10.0


    19 Jul 2019
    Only met cool people in this hostel. Gina is an amazing host and a win for humanity. I wish her and her team all the best for the future. I'd definitely stay at Mapache again. Thanks!!
    Germany, Male, 25-30
  • 9.7


    12 Jul 2019
    Lovely hostel, will stay again. Friendly staff, clean dorms and the option of camping. If anything would have liked longer ac hours.
    England, Female, 31-40
  • 9.4


    02 Jun 2019
    I get that most people go to Holbox to party, but as someone who already partied across Mexico and was coming to Holbox solely to chill - THIS. IS. THE. PLACE. I was so happy I picked Mapache. It's the most relaxed hostel I could have chosen on the island. Plenty of hammocks for lazing, reading and sleeping. A nice table/eating area both inside and outside for socialising and eating without disturbing the people who just want to relax. The loveliest and most helpful staff and close to the beach!
    England, Male, 31-40
  • 9.1


    14 Aug 2019
    Really nice and social hoste!
    Netherlands, Couple, 18-24
  • 8.9


    20 Jul 2019
    Very cute little hostel! Beautiful garden, equipped kitchen, very basic breakfast. There are 2 dorms and some tents, so it’s a very small and cosy place, very well located.
    Belgium, Female, 25-30
  • 8.3


    07 Jul 2019
    Nicr location, friendly staff and cheap tour to see the planktons, dorms are a bit small and ac is from 9 to 9 so gets hot during the day, but great hostel overall
    Israel, Male, 18-24
  • 7.4

    Very Good

    07 Aug 2019
    The dorms are VERY small; 8 concrete bunk beds in a small room. The beds have curtains for privacy, but they also block the A/C that only runs during the night, so you had to choose either privacy and hot or no privacy and cool. Somehow there weren’t enough lockers for everyone. Facilities looked quite new and were decent. The location was great, close to the beach and to the main plaza/streets. Breakfast included toast, spreads and eggs (cooked by yourself, which was kind of nice).
    Netherlands, Couple, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Board Games