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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to the Mapache (Raccoon) Family! We are a small hostel with the most beautiful garden on Holbox. We are the only hostel that offers a good, free breakfast included in our rates. We invite you to be part of our small family, make new friends, mingle with the locals and see only the best kept secrets of our beautiful island. We can help you to rent a bike and will give you recommendations where to go to spot flamingos, the bioluminescence or the best beaches. We have daily activtities and we can also organize boat tours for you to see the famous whale sharks or the three islands within the nature reserve of Yum Balam.

We offer two 8-bed dorms with AC, wifi and a hot showers as well as spacious tents with air mattresses and fans. There is a fully equipped communal kitchen, wifi, TV con Netflix, a book exchange service, laundry service, towels for rent and an amazing garden area for you to make new friends or to relax in a hammock.

Mapache Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash.

Breakfast included.

General:

The reception service is open from 08.00 to 20:00
No curfew.
Pet friendly.
Child friendly.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.3

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 8.8

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    29 Mar 2021
    The hostel is very close to the beach. Staff is extremely friendly and helpful. It is quiet and social place. Really good value for money.
    Bulgaria, Male, 25-30
  • 10.0

    Superb

    20 Mar 2021
    Amazing stay!! The atmosphere and staff is so welcoming. Everything is always clean, the showers are amazing if you have been travelling for a long time! Really hot and good pressure! The included breakfast is very generous as well. It is very easy to make friends and the activities they organize are cool too. Booked for a night ended up staying 5.
    Peru, Female, 25-30
  • 10.0

    Superb

    17 Mar 2021
    Mapache was everything I needed. It was a home away from home. The staff was really friendly and they made me feel welcome right from the start. There's a beautiful garden with hammocks. It's four blocks away from the beach. The free breakfast was just a bonus. Definetely going back without a doubt.
    Mexico, Female, 25-30
  • 10.0

    Superb

    12 Mar 2021
    Great stay, I totally recommend. Since I arrived the staff was very helpful and gave me excellent tips about the island. I also felt at home from the first moment, very chill atmosphere. The included breakfast is delicious and satisfying: eggs, toast, cereal and coffee. The space is sparkling clean and the tents for camping are really nice, with fan and plug in included. Hot showers and enough bathrooms for everyone. They also have bikes for rent. Totally staying here the next time.
    Mexico, Female, 25-30
  • 10.0

    Superb

    05 Mar 2021
    I loved my stay at Mapache! Beautiful and chill family style hostel. Super clean, hot showers and jummy help yourself breakfast. It's literally 2 minutes from the ocean and the centre, unbeatable location! Lovely garden to lay in a hammock or do yoga. The staff is really friendly and they do nice events to bring people together like family dinners, beach days, walk-a-dog... would definitely recommend!
    Netherlands, Female, 18-24
  • 9.7

    Superb

    15 Mar 2021
    I loved my stay at mapache. Its super clean, amazing staff and i loved the activities and the huge outside chill area. Its close to everything and you can also sleep in tents- super cool! Would definitely recommend it!
    Switzerland, Female, 25-30
  • 9.7

    Superb

    01 Feb 2021
    Had an amazing stay at Mapache during my time in Holbox. The staff are incredibly friendly and willing to help out and chill out with you as well. Made some great friends during my stay and enjoyed the chill atmosphere. Far enough from the center to be chill and close enough to be near everything you need. Much love, Tyler from Canada
    Canada, Male, 18-24
  • 9.4

    Superb

    14 Apr 2021
    Great and chill place. The wifi is sometimes working quite well and sometime not working. The 8 bed dorms are a bit crowded. So I would recommend to book the 6-bed-dorm. Overall an amazing place to stay.
    Austria, Male, 18-24
  • 8.0

    Fabulous

    08 Apr 2021
    Cute and small family house style hostel with two form rooms and tents. Beds were comfortable and the dorm had air conditioning at night. The staff are very friendly as are the guests who stay there. Only downside is there isn't a lot of comfortable outdoor seating. Perhaps some lawn chairs or bean bags would be a good addition. Breakfast was good.
    Canada, Male, 31-40
  • 4.6

    Rating

    04 Mar 2021
    This hostel seems like a private home turned into a hostel, which means that it is very crowded and there are not enough bathrooms and sinks. (Some bathrooms and sinks don’t work.) Wherever you go you have to cram yourself next to someone. Bedrooms are crammed, moist and overcrowded. In general, too many people for the space - even in Corona
    Sweden, Male, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Flexible NRR
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
Services
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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