Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancún

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Set in the heart of the Cancun hotel zone overlooking the Nichupte lagoon, only steps away from the beach and minutes away from the most popular restaurants and bars.
Mayan Monkey Cancun is the starting point of an unforgettable vacation, with a range of fascinating outdoor activities, proximity and easy access to Cancun’s highlights, shopping malls, watersports and excursions.

Mayan Monkey Hostel Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted.
Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A security deposit of $25USD ( shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.

Taxes and fees not included.
Continental breakfast Included
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms. View House Rules


Dreaming of a place with a party spirit and lagoon views that's just steps from a white sandy beach? Come and stay at Señor Frogs Hostel! You can get to know other travellers as you hang out by the floating pool or chill in the swinging chairs on our outdoor terrace. We've got a buzzing bar that overlooks the water, as well as a cosy hangout with Insta-friendly sunset views. On Saturdays, we ramp things up a notch with our BBQ pool party. Luckily, our free all-you-can-eat continental breakfast (perfect for curing sore heads) is available every day.


We're found in the heart of Cancún's party area, Hotel Zone, surrounded by resorts, clubs and bars. From Cancún International Airport you can reach us by taxi in around half an hour and you'll have sea views for most of the drive. To help you explore the area, we collaborate with Party Rockers who arrange tours to the area's eco-parks (1.25 hours drive) or the ancient ruins of Chichén Itzá (3.5 hours drive).

Rooms and Dorms

When you're all partied out, get your head down in one of our cosy cabin-style bunks that come complete with a privacy curtain, lamp and USB plug. Choose a double room for more space or go all-out and treat yourself to the penthouse suite. All of our mixed and female-only dorms and rooms have hot showers in their en-suites and towels and bed linen for free. You'll also have a big locker (with a handy plug socket inside) to keep your gear safe.

Extras and activities

We're all about socialising and love throwing casino and karaoke nights. Our daily drinking games get everyone mingling! Get active with a game of water volleyball or flex your muscles with a yoga session. When you're planning your day, make use of our free local maps and the free Wi-Fi in all the common areas. Peckish? Head to the kitchen, order something tasty from our restaurant or grab snacks from the vending machines.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.4

  • Staff 8.2

  • Atmosphere 8.9

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    17 Oct 2020
    Todo impecable, limpieza, staff amigable, buena comida y un super atardecer. Volveré nuy pronto a hospedarme en el mejor hostal de Cancun.
    Argentina, Female, 25-30
  • 10.0


    16 Oct 2020
    Amazing time at Mayan Monkey, had a great time with the animation crew, loved the bunk beds, the facilities, the pool, the bar (Maria Mezcal Drink delightful) and the food, can't wait to come back.
    USA, Male, 31-40
  • 10.0


    01 Oct 2020
    Came to mayan monkey, made new friends, relaxed, chilled, drank, and ate delicious foods.. what else could anyone ask for?
    USA, Male, 41+
  • 10.0


    19 Sep 2020
    Really well decorated and clean hostel. I stayed for just two nights but I will definitely be back during my time in Mexico. It’s easy to meet people and the staff are very friendly, they have a lot of activities going on during the day as well as the night. Theres a good happy hour every night too. Also would like to thank the staff here for being so kind, especially Ricardo because he went above and beyond when I accidentally left behind my passport and he helped me get it back!
    Canada, Female, 18-24
  • 10.0


    08 Sep 2020
    Easily the best place to stay in Cancun! Staff/property is amazing, location/sunsets are perfect, nightlife is awesome.. highly recommend!
    USA, Male, 25-30
  • 9.7


    08 Sep 2020
    Such a great experience at this hostel. The environment and facilities are super cool and good. The staff was very friendly and helpful. The location is a plus.
    Colombia, Female, 31-40
  • 9.4


    09 Oct 2020
    Overall amazing hostel! Staff is friendly and attentive enough. Franco is the man. It’s Cancún so good value for money when you consider where you are. Would definitely stay there again
    Canada, Male, 25-30
  • 9.1


    17 Sep 2020
    Was an amazing Hostel. Best one I stayed in, in Mexico! The staff are amazing. They are good at keeping people party ready all day long, plus have the best suggestions for cost friendly food. Drinks were reasonably priced and the view of the harbor is magnificent.
    USA, All Male Group, 25-30
  • 8.9


    03 Oct 2020
    I enjoyed my experience at the Mayan Monkey and will go back, because the new friends and people I met were amazing. What wasn’t amazing was being told at 9am, that I couldn’t check in until 3pm then finding out at 3pm that they have no rooms available.
    USA, Male, 31-40
  • 8.3


    19 Sep 2020
    Staff did something sketchy with taxi driver. Pretty sure the taxi driver overcharged me and have the hostel worker a few bucks as a thank you.
    USA, Male, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Wi-Fi