Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancún

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to the coolest hostel in Cancún! Mayan Monkey Hostel Cancun offers a new standard in an astonishing location 2 min walk to the beautiful white sand beach! The hostel features a pool and a huge bar with an amazing lagoon view, a cozy hangout area were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish. We can also help you with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Continental breakfast is served daily from 7:00-10:00 am.

Right at the Hotel Zone, located where all the big resorts and party are at. By the lagoon, across the street from the beach. In addition,. you can also visit other famous attractions of the city such as Mercado 28, Olímpico Andrés Quintana Roo and the Planetarium of Cancun, amongst other important attractions of our city.

Beautiful brand new rooms, we have dorms fitting 6, 8, 10 and 12 people (all of them with two ensuite bathroom, except for the 6 bed-dorm which has one). Every bunk bed with a privacy curtain, bed lamp and USB plug, big locker with a plug inside as well. Private bedrooms for two people available, all ensuite bathroom.

Mayan MonkeyHostel Cancun Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A security deposit of $25 USD ( shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes and fees not included.
Continental breakfast Included
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.4

  • Staff 8.1

  • Atmosphere 8.8

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    21 Mar 2020
    Wow, what a hostel! Great vibe and easy for solo travelers to meet people. Close to beach, onsite bar, pingpong, nice staff!
    USA, Male, 25-30
  • 10.0


    18 Mar 2020
    Loved the hostel! A bit much partying, but a lot of people were socializing and you could always find somebody to talk to. The rooms were quiet, especially mine (second flood). Great facilities, would recommend! The breakfast was really good, and included. Would stay again!
    Sweden, Female, 25-30
  • 10.0


    14 Mar 2020
    The beds were comfy and clean. I love how there were two private toilets and showered in the room. Breakfast was pretty good. There was a beach right across the street which I loved!!! The restaurant across the street had amazing food. Congo and Cocobongo are walking distance from the hostel. I enjoyed my stay and would come back!!
    Canada, Female, 25-30
  • 10.0


    07 Mar 2020
    Nicest hostel I’ve ever stayed at! The workers are all nice especially Carolina at the bar. The salsa lesson where great and the environment is very solo traveler friendly. Very clean and the wooden beds help reduce noise. It’s a short walk to the main bars/clubs/pool parties. There’s a burrito place that seems to always be open across the street, along with multiple convenience stores. This is a must stay when traveling to Cancun !
    USA, Male, 25-30
  • 9.7


    09 Mar 2020
    USA, Mixed Group, 18-24
  • 9.4


    20 Mar 2020
    One of the nicest dorm rooms I've stayed in at a hostel: clean, good AC, privacy curtains, chargers in bed and lockers. Very sociable bar/pool area with reasonable priced drinks.
    England, Male, 25-30
  • 9.4


    15 Mar 2020
    Awesome place to have some fun and ball on a budget; although make sure you’re a heavy sleeper or bring air plugs for sure
    USA, Male, 18-24
  • 9.1


    08 Mar 2020
    It was clean and nice, the staff was very helpful but it didn’t have a great atmosphere - it felt more like a hotel :)
    Bulgaria, Female, 25-30
  • 8.3


    18 Mar 2020
    Really cool hostel to meet people. Good party vibe, good location. Only issue was the staff, I feel like it’s more of a hotel vibe to a hostel only with the staff. It’s cheaper to pay with USD then it is with Mexican pesos which is weird and they didn’t want to accept card when I was there. But really nice hostel, would stay again, just make sure you bring USD while in Mexico
    England, Male, 25-30
  • 2.0


    06 Apr 2020
    Every hostel has its rules which is more than acceptable however this hostel changes the rules without notice and applies them to different people in different ways. some got multiple warnings breaking hostel rules (drinking smoking) and even escorted back to the hostel by police for breaking pandemic rules and wouldn't be kicked out while others could be caught once and kicked out right away. The management all needs to be trained on consistency and communication. Rest of the staff was good!
    USA, Male, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Wi-Fi