Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancun

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We are an oasis for barefoot travelers, digital nomads, and adventurers. Our spaces, people and free-spirited energy create the perfect atmosphere to meet new friends and enjoy the simple things in life.

Mayan Monkey Cancun is set in the heart of the hotel zone, overlooking the lagoon, right across the street from an unbelievably blue-water beach and steps away from the most popular restaurants and bars.The property has fantastic common areas surrounded by nature and spaces to relax, work and party and is a temporary home to adventurers from around the world looking to make new friends and have a really good time.

Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted to pay for the booking.
Cancellation policy: 72 h before arrival. Travelers who cancel less than 72 hours before check-in and no-shows will be charged 100% of the booking amount.
Check in begins at 15:00/ Check out ends at 12:00 pm.
Taxes and fees not included.
No smoking in rooms and no outside alcoholic beverages allowed.
Adults only. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.9

  • Location 9.1

  • Staff 8.0

  • Atmosphere 8.4

  • Cleanliness 8.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    12 May 2022
    El lugar es muy facil de llegar y tiene todo lo que necesitas, lo único que le falta son mas parrillas para cocinar ya que solo tienen 2 y aveces es mucha gente la que quiere cocinar a la vez, fuera de eso muy facil acceso a la playa y al corazon de cancun !
    Mexico, Male, 25-30
  • 10.0


    10 May 2022
    I had a wonderful stay at this very clean hostel. It is in a beautiful location right on the bay. There is a swimming pool right in the back looking onto the bay. Water was chilly though. Room was very nice with 12 bunk beds each with a locker and plugs usb bedside. There were two toilet bowls and two showers in the room. Never an issue using either. Staff are super friendly and helpful. Very good breakfast in the morning. Beach is right across the street and it is right down the street from Nig
    USA, Male, 41+
  • 9.7


    06 May 2022
    Overall the hostel was great. I stayed in a dorm and the bed was comfy and private, although it was a little short for me (but im quite tall). The only thing I will say, is DO NOT use the ATM at the hostel, and dont listen to the front desk when they tell you that all ATMS have the same fee, because they dont. Also, do some research into tours before you book the ones through the hostel (and they are more expensive than the price they list online, so youll end up having to pay a little extra).
    Canada, Female, 25-30
  • 9.4


    03 May 2022
    really nice hostel, staff were so nice and friendly couldnt have done enough. always something going on and very social
    England, Female, 18-24
  • 8.6


    13 May 2022
    A nice hostel and a perfect base if wanting to party in Cancun. Close to the main strip of clubs and bars which are all within walking distance. The atmosphere was very nice and there are daily activities organised so it’s perfect to meet people. The pool was also nice for chilling. The bathroom facilities could be improved but the beds were nice and had curtains which were good for privacy. Only complaint was the construction noise but that is expected with their wish to extend the hostel.
    Australia, Male, 18-24
  • 8.3


    20 May 2022
    Arriving late in the evening is a nightmare. The guys at the reception were very pushy and basically forced me to withdraw USD from the ATM. Then they take my ID card, for the deposit of the card key and a towel, are you joking? Then at the bar the guys give me a shitty return on my USD (as if 80 peso for a Heineken isnt bad enough)… Next day completely different, nice girls at breakfast and friendly guys at the reception informing about my stay and politely answering my questions. Thanks!
    Netherlands, Male, 25-30
  • 8.3


    07 May 2022
    So in general staff were really friendly and having a free breakfast was great as most places don’t offer that. Bathroom was pretty grim though and their was hair all over the floor. The hostel had a good atmosphere but the crowd was a lot older than expected and we only really socialised with the same few people as everyone else kept to themselves. The music is loud all day so if you have a room next to the bar you can only sleep after 12.30am and music starts again at 7am
    England, Female, 18-24
  • 7.7

    Very Good

    03 May 2022
    It was alright! Great location, within a 2 minute walk to the beach. But it’s LOUD. The music starts at 6pm and goes till 12 every night. This was my third time here and I was unfortunately put in room 101 (right next to the bar) so I could feel the bass thumping through the wooden bed. They’re also doing construction - so at 9am sharp there would be loud hammers pounding right outside the window. Not a great place to sleep off your hangover! If I go back I will not be staying in room 101. There’s a decen
    Canada, Male, 25-30
  • 7.1

    Very Good

    07 May 2022
    It's not a bad place, but not a nice place for a backpacker. To me it felt like there were a lot of American tourists and it had more if a hotel vibe. It does have a kitchen which is nice and the breakfast is nice too. It's also more of a party hostel, but the rooms are far enough away that you don't hear the music at night.
    Netherlands, Female, 18-24
  • 7.1

    Very Good

    04 May 2022
    This is a party hostel in a good location if you are planning on going to the clubs. If you are looking for a place to sleep where the thumping music stops at some point - this isn’t the place for you. Lots of noise at all times, including noise from construction on their deck. The cleanliness was good... lots of staff cleaning all the time, but there were definitely days that the bathrooms/shower smelled like a sewer - may have been a plumbing issue. Liked the staff - always helpful and nice.
    USA, Female, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi


  • 2021

    EXTRAordinary Sociable Experience

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