Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No shows are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancun

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are an oasis for wanderers, digital nomads, and barefoot travelers.
Our spaces and people create the perfect atmosphere to meet new friends and enjoy the simple things in life.
Set in the heart of the Cancun hotel zone overlooking the Nichupte lagoon and only steps away from the beach and the most popular restaurants and bars. We are the starting point of an unforgettable vacation, with a variety of fascinating outdoor activities, proximity, and easy access to the highlights and excursions in Cancun.
The property has fantastic common areas surrounded by nature and spaces to relax, work, and play.

Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted.
Cancellation policy: 48 h before arrival. Travelers who cancel less than 48 hours before check-in and no-shows will be charged
100% of the booking amount.

A security deposit of $25USD (shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations.
In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the property.

Check in begins at 15:00.
Check out ends at 12:00 pm.

Taxes and fees not included.
Continental breakfast Included in all stays.
We do not accept customers younger than 18 years of age. View House Rules


Dreaming of a place with a party spirit and lagoon views that's just steps from a white sandy beach? Come and stay at Señor Frogs Hostel! You can get to know other travellers as you hang out by the floating pool or chill in the swinging chairs on our outdoor terrace. We've got a buzzing bar that overlooks the water, as well as a cosy hangout with Insta-friendly sunset views. On Saturdays, we ramp things up a notch with our BBQ pool party. Luckily, our free all-you-can-eat continental breakfast (perfect for curing sore heads) is available every day.


We're found in the heart of Cancún's party area, Hotel Zone, surrounded by resorts, clubs and bars. From Cancún International Airport you can reach us by taxi in around half an hour and you'll have sea views for most of the drive. To help you explore the area, we collaborate with Party Rockers who arrange tours to the area's eco-parks (1.25 hours drive) or the ancient ruins of Chichén Itzá (3.5 hours drive).

Rooms and Dorms

When you're all partied out, get your head down in one of our cosy cabin-style bunks that come complete with a privacy curtain, lamp and USB plug. Choose a double room for more space or go all-out and treat yourself to the penthouse suite. All of our mixed and female-only dorms and rooms have hot showers in their en-suites and towels and bed linen for free. You'll also have a big locker (with a handy plug socket inside) to keep your gear safe.

Extras and activities

We're all about socialising and love throwing casino and karaoke nights. Our daily drinking games get everyone mingling! Get active with a game of water volleyball or flex your muscles with a yoga session. When you're planning your day, make use of our free local maps and the free Wi-Fi in all the common areas. Peckish? Head to the kitchen, order something tasty from our restaurant or grab snacks from the vending machines.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.5

  • Staff 8.5

  • Atmosphere 9.1

  • Cleanliness 8.7

  • Facilities 9.0

Latest Reviews

  • 10.0


    04 Jul 2021
    Great hostel experience with amazing view and proximity
    India, Male, 18-24
  • 10.0


    30 Jun 2021
    Probably my favorite hostel i’ve stayed at so far. good for solo travelers who want to make friends. great atmosphere and clean hostel
    USA, Female, 25-30
  • 9.7


    06 Jul 2021
    One of the best hostels I’ve ever stayed in, great location, walking distance to the clubs, super clean and such a nice atmosphere, can be a social as you like. Free breakfast which was great, WiFi worked really well and the air conditioning was so nice. Would recommend to anyone staying in cancun!
    England, Female, 18-24
  • 9.4


    30 Jun 2021
    Felt very secure. My only recommendation is that the door from the lobby to the rooms be on a spring that forces the door to shut after every entrance and exit. Otherwise, the door stays open and anyone can get in. The room itself with bathrooms were very clean, spacious, and safe. The bar and pool scene is great and the venue takes cards for payment. The environment outside was safe and felt very comfortable walking around. Had a nice walk with new friends to the faro (lighthouse).
    USA, Male, 31-40
  • 8.9


    06 Jul 2021
    You can’t beat the location in the hotel zone for the price! It’s also very comfortable, the best sleep of my trip. A bit hard to meet people since they didn’t do the planned events.
    USA, Female, 25-30
  • 8.3


    17 Jul 2021
    This place has a great location, however the staff of the bar, they just were thinking to close and go at 10, when I know that you close at 11. Just that!
    Venezuela, Female, 31-40
  • 8.0


    11 Jul 2021
    Fantastic location. Unfortunately the staff let this place down. Such a shame it could be such an amazing hostel if the staff weren’t so rude.
    Scotland, Male, 25-30
  • 6.3


    27 Jul 2021
    The free breakfast and towel are always a plus. Also it’s right infront of the local bus stop. As I was checking in though, the guy who was checking us in was extremely rude. Luis seemed like he was annoyed and did not want to be there. It’s always nice when hostel staff is welcoming & I did not feel welcomed when I was there. Also, I saw a staff member who was staying in my room use a pillow from an empty bed for the night & then put the pillow back in the morning. Not super clean.
    USA, Female, 25-30
  • 4.0


    03 Jul 2021
    Rude staff. I checked into Mayan monkey on July 3rd and was told they didn’t have a room key for me until tomorrow and that I should come back for one. Then, I went back the next day and the receptionist told me he didn’t have one and to go away…. So rude! The next day, I asked reception to watch my drink for me for two seconds whilst I ran across the road to the store to grab a drink. I come back to find that my drink had been thrown away. This place would be good but the staff are terrible
    England, Male, 18-24
  • 2.3


    12 Jul 2021
    This place has become such a money-grabbing rip-off. I've been twice before in the last year, they now made me cancel my booking because I didn't have cash at the door (new policy only for website, not other sites), at a higher rate (almost double!) then proceeded to charge my card after I had left anyway! Unbelievable. The positive reviews are all paid for by drinks. They don't even change the sheets any more in between stays. It's become so disgusting.
    England, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi


  • 2021

    EXTRAordinary Sociable Experience

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