Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancún

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Welcome to the newest hostel in Cancún! Mayan Monkey Hostel Cancun offers a new standard in an astonishing location 2 min walk to the beautiful white sand beach! The hostel features a floating pool and a huge bar with an amazing lagoon view, a cosy hangout area were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish. We can also help you with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Continental breakfast is served daily from 7:30-10:00 am. One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast.

Right at the Hotel Zone, located where all the big resorts and party are at. By the lagoon, across the street from the beach. In addition,. you can also visit other famous attractions of the city such as Mercado 28, Olímpico Andrés Quintana Roo and the Planetarium of Cancun, amongst other important attractions of our city.

Beautiful brand new rooms, we have dorms fitting 6, 8, 10 and 12 people (all of them with two ensuite bathroom, except for the 6 bed-dorm which has one). Every bunk bed with a privacy curtain, bed lamp and USB plug, big locker with a plug inside as well. Private bedrooms for two people available, all ensuite bathroom.

Mayan MonkeyHostel Cancun Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes and fees not included.
Continental breakfast Included
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.9

  • Cleanliness 9.1

  • Facilities 9.1

Latest Reviews

  • 10.0


    29 Oct 2019
    Had a great stay here, location and facilities were good. While there was limited parking available they made it work well. Good value for money. Fatima in particular was very friendly, helpful and great at her job. Safe to say her singing was better than mine...
    USA, Male, 25-30
  • 10.0


    23 Oct 2019
    Amazing place!!! If youre coming ti Cancun, this is the place ro stay- close to everything, good vibes!
    Israel, Male, 25-30
  • 9.7


    18 Oct 2019
    Excellent hostel. Everything was great. The rooms are clean and comfortable, the atmosphere at the bar is one of the best i have seen. The location is very good (beach and clubs are very close). I highly recommend this for young travelers.
    Mexico, Male, 18-24
  • 9.4


    05 Nov 2019
    Great location, bar was a bit expensive and breakfast was basic. Rooms were clean and cool, bar staff were amazing and much more helpful then the front desk staff. Walking distance to everything, beach is right across the street. Would stay again
    Canada, Female, 25-30
  • 9.4


    31 Oct 2019
    Fantastic hostel with very helpful staff. Everyone very lovely. Overall had a great stay but sometimes music was too loud unfortunately, especially if someone needed to get up for early morning trip.
    Poland, Female, 25-30
  • 9.4


    22 Oct 2019
    Located in the hotel zone across from the beach. Super clean. Friendly staff. Breakfast given in the mornings. The internet did cut out multiple times. Other then that it was good.
    Canada, Female, 25-30
  • 9.4


    22 Oct 2019
    Mayan Hostel is a dope spot, but I didn't like the staff very much. Staff said there was no availability when I arrived, yet I was able to book online while waiting in the lobby? Then when I was leaving, I asked for help getting to the airport and Staff told me they couldn't help without 24 hours notice. The next morning I asked a different staff member, and he was able to call me taxi. Cool vibe, but half of the staff was on point, the other half didn't care too much about helping me out.
    USA, Couple, 25-30
  • 8.0


    22 Oct 2019
    Overall good hostel nice comfy beds. Lots of shower and toilet available. Staff ok they inspect all linen when you return so make sure it's clean. Free breakfast ok. Wifi good
    England, Male, 31-40
  • 5.1


    05 Nov 2019
    Good hostel let down by terrible staff. Took over an hour to check in even though there was nobody in front of us. One guy was busy chatting to another staff member and laughing, and the other blanked us completely. Lack of info given and no help when asking questions about the area. On the plus side very comfy beds - just a shame about the suspicious brown Mark smeared on the toilet wall which was never removed. Pool absolutely tiny. Very quiet for a party hostel so not much atmosphere.
    England, Mixed Group, 31-40
  • 4.6


    25 Oct 2019
    Upon arrival at Mayan Monkey Hostel I was told that quiet time started at 10:30 but that the bar was open until 2am. The music was so loud it reverberated throughout the whole hostel. My keycard for my room didn’t work on multiple occasions and upon checkout K was asked to pay 300peso because my towel had natural soap marks on it, I explained that there would come out in the wash but was still asked to pay for the towel. I checked out a day early, very unsatisfied.
    Australia, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi