Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Hostel Cancún

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Set in the heart of the Cancun hotel zone overlooking the Nichupte lagoon, only steps away from the beach and minutes away from the most popular restaurants and bars.
We are a hub for all barefoot travelers, digital nomads, and adventurers alike. Our social spaces create the perfect environment to meet new friends.
Mayan Monkey offers unrivaled locations, a friendly atmosphere and fun adventures for those who crave for new experiences and enjoy the simple things in life.

Mayan Monkey Hostel Policies and Conditions:
Payment upon arrival by CASH. No credit cards accepted.
Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A security deposit of $25USD ( shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 24:00 hrs.
Check out before 12:00.

Taxes and fees not included.
Continental breakfast Included.
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms. View House Rules


Dreaming of a place with a party spirit and lagoon views that's just steps from a white sandy beach? Come and stay at Señor Frogs Hostel! You can get to know other travellers as you hang out by the floating pool or chill in the swinging chairs on our outdoor terrace. We've got a buzzing bar that overlooks the water, as well as a cosy hangout with Insta-friendly sunset views. On Saturdays, we ramp things up a notch with our BBQ pool party. Luckily, our free all-you-can-eat continental breakfast (perfect for curing sore heads) is available every day.


We're found in the heart of Cancún's party area, Hotel Zone, surrounded by resorts, clubs and bars. From Cancún International Airport you can reach us by taxi in around half an hour and you'll have sea views for most of the drive. To help you explore the area, we collaborate with Party Rockers who arrange tours to the area's eco-parks (1.25 hours drive) or the ancient ruins of Chichén Itzá (3.5 hours drive).

Rooms and Dorms

When you're all partied out, get your head down in one of our cosy cabin-style bunks that come complete with a privacy curtain, lamp and USB plug. Choose a double room for more space or go all-out and treat yourself to the penthouse suite. All of our mixed and female-only dorms and rooms have hot showers in their en-suites and towels and bed linen for free. You'll also have a big locker (with a handy plug socket inside) to keep your gear safe.

Extras and activities

We're all about socialising and love throwing casino and karaoke nights. Our daily drinking games get everyone mingling! Get active with a game of water volleyball or flex your muscles with a yoga session. When you're planning your day, make use of our free local maps and the free Wi-Fi in all the common areas. Peckish? Head to the kitchen, order something tasty from our restaurant or grab snacks from the vending machines.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.6

  • Staff 8.8

  • Atmosphere 9.2

  • Cleanliness 8.8

  • Facilities 9.1

Latest Reviews

  • 10.0


    03 Apr 2021
    Os funcionários são muito atenciosos o espaço é bem localizado é muito bom de se hospedar. Unica duas coisas que senti falta no quarto dividido de mulheres foi o suporte para colocar coisas de banheiro na hora de tomar banho.
    Brazil, Female, 25-30
  • 9.7


    05 Apr 2021
    My main complaint is they will not allow checking in prior to 3pm but you can store your luggage. It just makes a big bottleneck of many people checking in at same time.
    USA, Male, 41+
  • 9.7


    27 Mar 2021
    Amazing crew. Very confortable. Great enviroment
    Paraguay, Male, 25-30
  • 9.7


    20 Mar 2021
    The location was very good, close by everything we needed and close to the nightclubs. Staff was awesome, very nice people and always very helpful, always ready to solve our problems without any problem. The atmosphere was really good, the hostel has good parties every night and the songs are very good. The room was very clean, as the cleaning ladies came every morning. This is very important, specially with COVID, we felt the room was always sanitized. The security was good but can be improved.
    Brazil, Female, 25-30
  • 9.4


    06 Apr 2021
    Had a great few nights there. Good stuff and met some good people. Good location to to go out at night not far from bars and clubs.
    USA, Male, 31-40
  • 9.4


    23 Mar 2021
    Probably one of the best hostels in Cancun for a reason. From location, atmosphere, staff to the crowd it attracts, excellent all around. Rooms were clean and comfortable. Offered good tours for Chichen Iza and other sites. Cons: Because of it's reputation/ location, slightly more expensive than similar European hostels, but still far cheaper than any hotel or AirBnB. Music stays on till the wee hours (2 am) so if your room is near the bar area, do not expect quiet! Overall, highly recommend.
    India, Male, 31-40
  • 8.9


    16 Apr 2021
    Amazing hostel, staff, location, facilities, vibes, it definitely is the perfect place to meet friends and discover Cancun the best way! The only problem was that the room wasn't really clean, the toilets in the dorm smelled pretty bad.
    France, Female, 18-24
  • 8.3


    17 Mar 2021
    This is a party hostel, for sure. My bunk mate was having loud shower sex with a girl from another room when I entered the space, and the music was crazy loud from the DJ/bar downstairs. While the DJ played good bachata/salsa/merengue music, not very many people were dancing. I had an early flight and had to take 2 Benadryl + ear plugs to get a few hours of sleep— it was not easy. The space is cute, though! Don’t recommend the food at the bar, but the daytime vibe in general is nice.
    USA, Female, 31-40
  • 7.4

    Very Good

    19 Mar 2021
    The hostel itself is nice but staff & service were terrible. If you book on website, they won’t let you pay the rest with card (even though they have card machines). I also booked the shuttle thru them and ended up waiting 45min past my pick up time, as did my friend the day prior. Staff was generally rude and unhelpful. Also, they start blasting the music at 7am for no good reason; be ready for minimal sleep. Room was clean, and location on the water is nice but I wouldn’t stay here again.
    USA, Female, 31-40
  • 3.4


    06 Apr 2021
    Terrible staff, atmosphere and security. The security harassed us and followed us into our room multiple times, wanting to search our water bottles. I understand the aspect of ensuring there’s no outside booze or drugs. But when your customers walk in with having no prior issue and the staff and security follow you to your room to search you. Is unacceptable. The beds have bed bugs. Big waste of money. Please don’t write back.
    Canada, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Wi-Fi