Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

- Smoking is strictly forbidden anywhere inside the building. Smoking within the building will be fined 100.00€.
- Any guest found using drugs of any type within the building will be fined 250.00€ and asked to leave the premises immediately. Again, neither deposit nor refund will be given back.
- Hanging clothes or linen from windows or balconies is strictly forbidden and will be fined 190.00€.
- Using fire extinguisher, hose or pull the fire alarm without force majeure, will be fined 500.00€
- Lost and found will be kept for 30 days.
- It is forbidden to walk around the building in underwear or barefoot.
- All consumptions must be paid right away.
- For the consumption of food and drinks feel free to use the common area in the -2 floor. We kindly ask you to get rid of the litter once you finish.
- Any card lost means 10.00€ from the deposit lost.
- Keep the rooms tidy to facilitate the cleaning service’s work.
- The daily cleaning service operates from 11.00h until 15.00h.
- If the guests staying are under 18, we will need an authorization from an adult.
- Check in time for groups is from 15.00h.
- It is not allowed to change the assigned rooms.
- One group leader must be the one in charge to deal with the reception. In the check-in, this person should be the only one staying in reception while the group is waiting outside the building or in our common areas (-2 floor).
- If the group have breakfast included, they will have 30’ assigned in advance to have breakfast at our common areas (-2 floor).
- All the rooms will be inspected at the check-out day.
- We offer free luggage storage until 14.30h. Unfortunately, we cannot always facilitate groups who need to leave luggage later than this time. If your group is going to arrive before 14.30h, please, advise us at the time of booking so a luggage room can be organized.
- We must receive a rooming list for each group at least 1 week prior arrival. This list must include the name and birthdate of the guests, their passport/ID number, passport/ID number issue date and nationality and what room they are staying in.
- The group leader will leave 10.00€ for every guest staying, in cash, as a security deposit. This deposit will be not refunded if:
- Members of the group are misbehaving in or outside the building, being noisy or causing damage to the property
- Interfering with fire alarm, smoking within the building, or misusing fire extinguishers or hoses.
- Members of the group are found eating or drinking within the rooms.
- Balconies have anything hanging from them (clothes, towels, flags, etc.)
- This list is not conclusive.
- Deposit MUST be paid by CASH. If everything is ok, the check-out day, we will proceed to refund it.
- Guests will be expected to reimburse Mola! Hostel for any damages caused by inappropriate behavior during their stay.
- In the unusual circumstances that more people arrive, they will be asked to pay the rack rate at check-in.
- Please, keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen.
- Please, ensure that all guests have adequate travel insurance. We do NOT take responsibility for any lost or stolen property.
- In the event of Force Majeure (governmental action; fire; flood; insurrection; earthquake; power failure; riot; explosion; embargo; transportation interruption of any kind; terrorist attack; acts of God…) affecting your booking, the company reserves the right to receive any outstanding payments in connection to your confirmed booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mola Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

In our hostel you will enjoy the city of Madrid in a different way. We provide you all the amenities you need: common areas and many social activities to meet new people, city tours to get to know Madrid, full equipped bathrooms, and our reception is open 24 hours.

Mola Hostel is a new conception of hostel. We consider it as a poshostel, by our design, decoration and good vibes in a completely renovated building. There are over 40 rooms where you will enjoy all the tastes and the flavours of Madrid. The hostel has rooms for 2 people (private rooms) for 4, 6, 8 or 10 people, with mixed and female dorms. Our rooms are cozy and comfortable with amazing views of Madrid

Our friendly staff will be happy to help and advise on everything you need to guarantee you an unforgettable stay in Madrid. The hostel is in the middle of the old town of Madrid. We are five minutes away from Puerta del Sol, Plaza Mayor and many more charismatic sightseeings, Prado Museum is 20 minutes away, the same for the Royal palace or the Reina Sofia Museum.

Daily tours and social events:
- Free walking tour in English
- Pubcrawl and -beerpong
- Tours to Toledo, Ávila and Segovia
- Flamenco show
- BeerBike and activities for groups
- Tickets for Santiago Bernabeu stadium tour
- Discount on local bars and restaurants

Mola Hostel Policies & Conditions:

Non-refundable (Non-refundable)
The guest will be charged the total price if they cancel.
Prepayment
You take care of all payments directly with the guest.

Flexible - 1 day (General)
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival.


Payment methods: cash, credit cards or debit cards.
Deposit: 10 euros security deposit paid only in cash at the check-in.

Check in from 3:00 PM
Check out before 11:00 AM.

Taxes included.
Breakfast not included - 6 EUR per person per day, from 8AM to 12PM.
Towels not included - 2 EUR renting per towel.
Padlock not included

General:
24 hours Reception
No curfew.

Kids under 16 years can`t have a shared room even if they are with an adult.
Only if they take a private room.

Kids between 16-18 years can have a shared room only if they are with an adult.

Kids under 18 cannot be accommodated if they are not accompanied by an adult. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 9.8

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 9.4

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    16 Sep 2019
    Everything was perfect, except there is no independent shower where people can take when they just come from other countries from far away. The policy its respect it and understandable regarding check in time, that its completely understandable but not having an extra shower for just to fresh it up kind of threw me off a little bit. But everything else was absolutely perfect.
    USA, Female, 31-40
  • 10.0

    Superb

    09 Sep 2019
    Mola hostel was great! Super clean, very comfortable beds, and nice people:) there is a nice common area downstairs to chill. The location is also very central, and there is a fun pub crawl every night. I would recommend staying here for a chill, secure atmosphere where you can meet fellow travelers and have fun.
    USA, Female, 18-24
  • 10.0

    Superb

    09 Sep 2019
    The best hostel ever!!!! I loved it, If I go to Madrid 100 times, 101 I would stay at Mola. The staff are very friendly. The rooms are so clean and neat, the bed is so confortable. I walked all around, found good restaurants, clubs, stores... The only thing that I did not like was the breakfast, there should be more variety of food.. Oh and also I think the food should be covered while is served on the counter, because I saw flying bugs all over the food and breads.
    Dominican Republic, Female, 18-24
  • 10.0

    Superb

    09 Sep 2019
    Best hostel in Madrid!!The facilities are clean and renovated. The staff is friendly and knowledgeable about the city. The prices are absolutely worth it, the hostel is located in the heart of Madrid. Directions are very easy, you can go out and get back without a GPS, seriously! Their common area is cute and cozy. I would suggest updated breakfast options, or better breakfast in general, considerin
    USA, Female, 25-30
  • 10.0

    Superb

    08 Sep 2019
    Ideal location, very helpful and lovely staff. Communal area was very chill. Rooms were clean.
    Wales, Female, 18-24
  • 10.0

    Superb

    07 Sep 2019
    All our family was happy! We booked for a 10 bedroom. Clean,nice and comfortable but a little noisy (car noises)
    France, Female, 31-40
  • 9.7

    Superb

    15 Sep 2019
    Great hostel! Staff are amazing and security is very good. The only thing is that the ladders to the top bunks are quite dangerous and too high up
    Australia, Female, 18-24
  • 9.4

    Superb

    11 Sep 2019
    Minor roommate issues. WiFi was spotty in the rooms, but overall good experience. Clean and friendly staff!
    USA, Female, 25-30
  • 9.1

    Superb

    11 Sep 2019
    This was one of the nicest hostels I've stayed at throughout Europe: comfiest beds, lockers under the bed and a shelf to put all your things. The ensuite was nice and clean. Location is perfect, only a few minutes walk from Sol and all the other main attractions are easily walkable. Can't comment so much on the atmosphere as I didn't do any acitivies through the hostel but girls from my room did and enjoyed them! Thanks, Mola!
    New Zealand, Female, 18-24
  • 9.1

    Superb

    10 Sep 2019
    Great location, a few mins walk from Sola Station, also close to Plaza Mayor and Mercado de San Miguel. Definitely a notch above other hostels, quality of rooms with their own toilets and showers. Highly recommend to travellers of all ages.
    Canada, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • Airport Transfers
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • Board Games
  • PlayStation
  • Wi-Fi


Awards

  • 2019

    1st, Hostel for Groups

  • 2019

    1st, Most Popular Hostels Madrid

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