Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

- Smoking is strictly forbidden anywhere inside the building. Smoking within the building will be fined 100.00€.
- Any guest found using drugs of any type within the building will be fined 250.00€ and asked to leave the premises immediately. Again, neither deposit nor refund will be given back.
- Hanging clothes or linen from windows or balconies is strictly forbidden and will be fined 190.00€.
- Using fire extinguisher, hose or pull the fire alarm without force majeure, will be fined 500.00€
- Lost and found will be kept for 30 days.
- It is forbidden to walk around the building in underwear or barefoot.
- All consumptions must be paid right away.
- For the consumption of food and drinks feel free to use the common area in the -2 floor. We kindly ask you to get rid of the litter once you finish.
- Any card lost means 10.00€ from the deposit lost.
- Keep the rooms tidy to facilitate the cleaning service’s work.
- The daily cleaning service operates from 11.00h until 15.00h.
- If the guests staying are under 18, we will need an authorization from an adult.
- Check in time for groups is from 15.00h.
- It is not allowed to change the assigned rooms.
- One group leader must be the one in charge to deal with the reception. In the check-in, this person should be the only one staying in reception while the group is waiting outside the building or in our common areas (-2 floor).
- If the group have breakfast included, they will have 30’ assigned in advance to have breakfast at our common areas (-2 floor).
- All the rooms will be inspected at the check-out day.
- We offer free luggage storage until 14.30h. Unfortunately, we cannot always facilitate groups who need to leave luggage later than this time. If your group is going to arrive before 14.30h, please, advise us at the time of booking so a luggage room can be organized.
- We must receive a rooming list for each group at least 1 week prior arrival. This list must include the name and birthdate of the guests, their passport/ID number, passport/ID number issue date and nationality and what room they are staying in.
- The group leader will leave 10.00€ for every guest staying, in cash, as a security deposit. This deposit will be not refunded if:
- Members of the group are misbehaving in or outside the building, being noisy or causing damage to the property
- Interfering with fire alarm, smoking within the building, or misusing fire extinguishers or hoses.
- Members of the group are found eating or drinking within the rooms.
- Balconies have anything hanging from them (clothes, towels, flags, etc.)
- This list is not conclusive.
- Deposit MUST be paid by CASH. If everything is ok, the check-out day, we will proceed to refund it.
- Guests will be expected to reimburse Mola! Hostel for any damages caused by inappropriate behavior during their stay.
- In the unusual circumstances that more people arrive, they will be asked to pay the rack rate at check-in.
- Please, keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen.
- Please, ensure that all guests have adequate travel insurance. We do NOT take responsibility for any lost or stolen property.
- In the event of Force Majeure (governmental action; fire; flood; insurrection; earthquake; power failure; riot; explosion; embargo; transportation interruption of any kind; terrorist attack; acts of God…) affecting your booking, the company reserves the right to receive any outstanding payments in connection to your confirmed booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mola Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

In our hostel you will enjoy the city of Madrid in a different way. We provide you all the amenities you need: common areas and many social activities to meet new people, city tours to get to know Madrid, full equipped bathrooms, and our reception is open 24 hours.

Mola Hostel is a new conception of hostel. We consider it as a poshostel, by our design, decoration and good vibes in a completely renovated building. There are over 40 rooms where you will enjoy all the tastes and the flavours of Madrid. The hostel has rooms for 2 people (private rooms) for 4, 6, 8 or 10 people, with mixed and female dorms. Our rooms are cozy and comfortable with amazing views of Madrid

Our friendly staff will be happy to help and advise on everything you need to guarantee you an unforgettable stay in Madrid. The hostel is in the middle of the old town of Madrid. We are five minutes away from Puerta del Sol, Plaza Mayor and many more charismatic sightseeings, Prado Museum is 20 minutes away, the same for the Royal palace or the Reina Sofia Museum.

Daily tours and social events:
- Free walking tour in English
- Pubcrawl and -beerpong
- Tours to Toledo, Ávila and Segovia
- Flamenco show
- BeerBike and activities for groups
- Tickets for Santiago Bernabeu stadium tour
- Discount on local bars and restaurants

Mola Hostel Policies & Conditions:

Non-refundable (Non-refundable)
The guest will be charged the total price if they cancel.
You take care of all payments directly with the guest.

Flexible - 1 day (General)
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival.

Payment methods: cash, credit cards or debit cards.
Deposit: 10 euros security deposit paid only in cash at the check-in.

Check in from 3:00 PM
Check out before 11:00 AM.

Taxes included.
Breakfast not included - 6 EUR per person per day, from 8AM to 12PM.
Towels not included - 2 EUR renting per towel.
Padlock not included

24 hours Reception
No curfew.

Kids under 16 years can`t have a shared room even if they are with an adult.
Only if they take a private room.

Kids between 16-18 years can have a shared room only if they are with an adult.

Kids under 18 cannot be accommodated if they are not accompanied by an adult. View House Rules


Mola isn't just any hostel. In fact, we call it a 'poshostel' because of its cool design and great atmosphere! Located in the middle of Madrid's old town, we're near all the famous sites, restaurants and bars in the Spanish capital. Get to know fellow travellers on a BeerBike outing, or experience the local culture at one of our fun flamenco shows. Thanks to our 24-hour reception, you can check in and out any time you like. Plus, our multi-lingual staff are always on hand to help.


You'll find us just 400m from the bustling Puerta del Sol square. If you're coming from Adolfo Suárez Madrid–Barajas Airport, a taxi ride of 15 minutes lands you right on our doorstep (it's only 17km away). Plaza Mayor is 350m from us and has plenty of restaurants serving authentic tapas dishes and traditional sangria. The Royal Palace and Reina Sofia Museum are around the corner if you want a couple of cultural photos for your album. Coming to watch the football at Santiago Bernabeu stadium? We're less than half an hour away by car or bus.

Rooms and Dorms

We have cosy mixed dorms (perfect if you're travelling in a big group), as well as female-only dorms. Beds have big drawers that are ideal for storing your stuff (bring a padlock). Breakfast is just 5 euros a day and you can grab a towel for only 2 euros.

Extras and activities

Want to see the surrounding area but don't have time to do the research? Join our tours – we'll take you to Toledo, Ávila and Segovia's best sights. When it comes to good food and Spanish wine, our friendly staff can give you tips on where to go. The old town's great for a pub crawl if you're up for some fun – we'll even organise a game of beer pong!

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 9.8

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 9.3

  • Facilities 8.8

Latest Reviews

  • 10.0


    12 Jan 2020
    One of the better hostels that I have stayed in Spain. Friendly and helpful staff, large communal area with a bar and xbox, bathrooms in the room as well as multiple outside the room, storage for your things before you checkin. I had a overall great experience and this hostel and highly recommend.
    USA, Male, 25-30
  • 10.0


    04 Jan 2020
    Loved the rooms. The suite had two private toilets and a private shower with a two sinks in the corridor and the rooms were very spacious, clean, and secure. Loved the bar crawl. The hostel was very central to downtown. Would stay again
    Spain, Male, 18-24
  • 9.7


    06 Jan 2020
    Great location, every single aspect was pretty good. I only wish they had free lockers: you have a big drawer but you will need a lock for your personal things.
    Mexico, Male, 18-24
  • 9.7


    28 Dec 2019
    Amazing! We met amazing friends in th lounge downstairs!
    USA, Male, 25-30
  • 8.9


    06 Jan 2020
    Lo único que no me gusto, es que cobran por guardar el equipaje. De resto todo bien.
    Spain, Male, 31-40
  • 8.6


    02 Jan 2020
    The rooms were pretty clean and you have a bathroom in everything room which is nice. The upper bunk beds don’t have something to secure you to not fall down and the air is pretty bad up there. Also there are no curtains. But the hostel is very modern and the location is so great. The music in the common area is always super loud which can be a bit annoying.
    Germany, Female, 18-24
  • 8.3


    10 Jan 2020
    The location is great, the staff is friendly and the common area looks nice to hang out with friends. My bedroom was dirty and the bed was broken. They only need attention with those small things in the bedroom.
    Italy, Female, 25-30
  • 8.3


    02 Jan 2020
    The room is very clean, but it's pretty small. I was staying in a 8-bed mixed room, and the upper bunks were so warm that we couldn't sleep well. People in the lower bunks felt ok, but there was warm air constantly coming out from the AC at the ceiling making the upper bunks uncomfortably warm. I've reflected to the staff twice, but it remained the same. As we were on the 1st floor right next to a busy street, it's too noisy to open the window at night. The lack of ventilation made it even worse
    Hong Kong China, Female, 25-30
  • 8.3


    01 Jan 2020
    Definitely not the type of hostel that makes it easy to meet a lot of people. More hotel vibes, everyone kind of doing their own thing or traveling with friends. If you want to meet people, do the pub crawl. Also breakfast is 6€ which isn’t bad for what they offer. Location is unbeatable though.
    USA, Female, 18-24
  • 6.9


    30 Dec 2019
    Good location and price but the staff wasn't that welcoming.
    Brazil, Male, 18-24
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  • Free City Maps
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • PlayStation
  • Wi-Fi


  • 2019

    1st, Hostel for Groups

  • 2019

    1st, Most Popular Hostels Madrid

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