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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Moon Eleven Hostel Near Klia and Klia2

Book more than 7 days in advance for Free Cancellation.
8.9
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Moon Eleven is a accommodation with effort able price for one night stay near to KLIA and KLIA2 area. Moon Eleven Hostel got 12 rooms to suit all travelers, including single, couples and even a families or group of friends.

Kota Warisan is easy accessible from KL SENTRAL, and Kuala Lumpur International airports (KLIA & KLIA2) with public transport. The township is complete with support facilities such as ATM machine, local restaurants, 7-11, self service laundry, pharmacy, saloon and etc. It is about 10 minutes by road from KUL terminals and makes an ideal stopover for guests on transit.

**Early check in or late check out available with condition (surcharge apply) and must inform the hostel 3 days before **
**We only take cash, credit card payment not available**
**Guest check in after 2300 MUST contact hostel in advance to get the door access code and room number to avoid cancellation of booking after 2300**

What can we offer?
-Fully air-cond for all the rooms.
-Free WIFI access
-Free use of lockers for dormitory room.
-Free coffee and tea.
-Female dorm available

Other Facilities,
-Living lounge with TV/Chromecast
-Light cooking is allowed (microwave and kitchen utensils for guest to use)
-Hot showers
-Shower gel & shampoo provided
-Towels for rent
-Transfer service to airport (with charges)
-More than ONE DAY(S) luggage storage (with charges) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 8.8

  • Staff 9.5

  • Atmosphere 7.8

  • Cleanliness 8.5

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    08 Oct 2019
    Perfect location. So easy to get to the train to the airport with lots of restaurants near by. The hostel was mostly empty while we were there so she upgraded us to a room with an en suite bathroom.
    USA, Couple, 25-30
  • 10.0

    Superb

    08 Aug 2019
    Despite the one flight of stairs (not suitable for people with accessibility requirements) it wa as fantastic place to stay! Good location to the airport, nice area, close to public transport and Jessie is absolutely LOVELY Well priced and fantastic amenities
    Australia, Female, 25-30
  • 10.0

    Superb

    06 Jul 2019
    This felt more like a home than a hostel and I only stayed 1 night, I would live here. Super friendly owner (who also drove me and another guest to the train station as it was raining) she was very kind and pleasant to deal with. Free coffee - what more can you want 🤗 thank you
    Ireland, Male, 25-30
  • 9.7

    Superb

    08 Aug 2019
    I stayed in this hostel for my first night in Malaysia. It was a really peaceful sleep, nice quiet hostel, easy to get to from KLIA, just the transit train and a 15 min walk from the station down just one road. Would recommend as a one night stay. The owner of the hostel made me feel very welcome and helped me plan my journey the next day.
    England, Female, 18-24
  • 9.4

    Superb

    25 Sep 2019
    I was really frazzled from klia2 knowing I had a long haul flight the next day and actually forgot to say I would need late checkin. Luckily the owner was still up and so helpful and friendly, made me feel immediately welcome and calm. Because it was quiet that evening she had even upgraded me to an ensuite double bedroom! After a month of dorms this was such a welcome luxury!! Decor is bare bones but spotlessly clean, AC, free breakfast snacks, hot & cold water. Thank you so much :)
    England, Female, 25-30
  • 9.4

    Superb

    28 Jul 2019
    We had cold showers because we didn't realize we had to flip the switch to turn on the hot water. We had towels provided, which was very nice, but they also felt very rough. Our room was clean.
    Canada, Female, 25-30
  • 8.9

    Fabulous

    30 Jun 2019
    I needed a clean place to sleep one night near the airport because I had an early flight and this place was exactly what I needed.
    USA, Male, 18-24
  • 8.6

    Fabulous

    10 Oct 2019
    Hostel was perfect for leaving for airport early/ returning to city late. Facilities were good, we made use of washing facilities available and supermarket was close by. Staff were very helpful and upgraded our room as well.
    England, Couple, 25-30
  • 8.6

    Fabulous

    04 Jul 2019
    Good hostel with a lovely lady running it. Great place to stay if you have to catch a flight soon, close to the airport. The lady gave us some nice tips and there was free food. Overall a nice place.
    Netherlands, Couple, 18-24
  • 7.1

    Very Good

    10 Sep 2019
    This place is perfect for a layover stay as it’s only 20 mins away from the airport. Zero atmosphere as my dorm was empty. There’s a 7-11 down the road and an amazing Indian restaurant a few minute walk away. Everything was just fine.
    Wales, Female, 18-24
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's
  • Wi-Fi


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