Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

None refundable.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 6 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Muan Hostel is a brand new design hostel from award-winning designers and managed by locals & passionate hoteliers, we designed this place to be one of the landmark to provide you with the best experience in Chiang Mai. Featuring a hammock café and social area, a local Thai restaurant, fun tour and all amenities you could wish for.

The best location:
- Muan is located just opposite the Thapae Gate (Heritage site) and the famous Sunday walking street, the largest walking street market of them all. Surrounding with old-town scenery and many tourist attractions. The best nightlife spots (such as Night Bazzar, Zoey )are a mere ten minutes walk from the hostel.
- Super convenient location: 24 hrs. convenient store, café, book shops, restaurant, local market, laundry service, car and motor rental are only few blocks away.
- Muan Hostel is easily reachable by 10-15 mins drive from the Airport/ Bus or Train Stations.We are on main road which has a superb transport network at your door.

Value for money & facilities:
•We offer you the full services you may need including them for free in our price.
•Free freshness of cotton linen and duvet
-Free bathroom amenities: Free shampoo & soap, hairdryer
-Free drinking water
-Free Wi-Fi in all rooms and common areas
-Free luggage storage for early check-in or during tour/trip with us
-Free city map & tourist information
- Towel for rent THB 20 per towel.
-Printing service for your the boarding pass or tickets
-Air conditioning, private reading light, private curtain, electronic socket, shelf, locker in all rooms
-Giant Shared Bathroom (separate men & women) with 24 hrs hot shower
-Social area with TV, board games, chess tables, books etc.
-Laundry machines.
-24-hour access with secured key card
-Hammock café and Restaurant on site
-By request: / Free earplugs / Universal adapter/safe deposit box at the reception

Tour & Activities:
We have tour & ticket kiosk you can get free information and free Chiang Mai map here. All of our staffs are local people and have a great knowledge of Chiang Mai. We will help you to find activities for your interests such as elephant care, trekking, zip line, cooking class, Thai massage, meditation etc. We can also help you to book a tour or bus ticket or taxi free of charge.

We use a professional Laundry Service to clean every towels, sheets and all guest bedding items. Our trained maids will cleaning and maintaining the cleanliness in the rooms, bathrooms and in the common areas at all time.
•Electronic key card access to the dorm area and in front of your room.
•Night security guard
•24 Hrs CCTV
•Own locker in the room and you can use your own padlock or you can buy a padlock at the front desk.

Property policy & condition :
- Reception desk open from 7:00 AM – 11:00 PM
- Check- in from 2 PM- 11: 00 PM
**After 11 PM to 1 AM we can organize a Late check-in *** By requested only (please contact us in advance at least before 10 PM the same day with your expected arrival time ** (Normally it will take only 10-20 min from the airport/bus station/train station to the hostel)
** If arrived after 1 AM, you are allowed to use and stay in common areas at the hostel.
- Check out is before 11:30 AM
**Check out earlier (before 7 AM), please contact the front desk in advance.

- Payment upon arrival by cash or credit card (3% surcharge for credit card payment (including no-show & late cancellation)
- Security and key deposit are required THB 500.
- For Dormitory One bed can be used only by one person (No sharing).
- No smoking inside the entire building. The smoking area is on the ground floor.
- Quite a time is between 10:00 PM-8:00 AM

Cancellation Policies:
• Free of charge until 5 days before arrival
• In case of no show, and no prior cancellation (less than 5 days), 100% of the first night will be charged View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.8

  • Location 9.7

  • Staff 9.0

  • Atmosphere 7.8

  • Cleanliness 9.4

  • Facilities 9.2

Latest Reviews

  • 10.0


    09 Feb 2020
    Amazing place to stay with a awesome location. Seriously the nearest hostel I’ve ever stayed in the best place. So many great things to do nearby. Definitely staying here again next time we visit
    USA, Couple, 25-30
  • 10.0


    06 Jan 2020
    lt's rally good and the people is very nice
    China, Male, 18-24
  • 10.0


    27 Dec 2019
    Awesome breakfast, helpful staff, nice common areas, and thanks for having shower shoes!!
    USA, Female, 31-40
  • 9.7


    13 Jan 2020
    Great location and very nice hostel. Don't tell you about the key deposit though, so that was not expected when I checked-in. However the staff are very friendly..
    England, Female, 31-40
  • 9.4


    28 Jan 2020
    Great little hostel! Really clean in both room and bathroom! Only downside is it’s not very sociable so as a lone traveller it’s a bit quiet! Great location, close to the old town and the night markets! Would stay again!
    England, Female, 25-30
  • 9.1


    21 Jan 2020
    One of the best hostels I’ve ever stayed in. More like a hotel than a hostel. Wonderful location and great value for money!
    England, Female, 18-24
  • 8.6


    15 Jan 2020
    Overall, the staff are helpful and the place is generally clean. However, the shower facility could be further improved. The hot water is not warm enough especially during the early mornings and late night when the weather is quite cold. The drain hole also needs to be cleared more frequently to prevent stagnant water. The hostel is also located nearby to a few food stalls, convenience stores and pharmacies. Chiang Mai old town is located just opposite the road making this place very convenient
    Malaysia, Male, 25-30
  • 8.3


    06 Jan 2020
    We stayed in a private room and really enjoyed using this as a base to explore the Old Town - the location is truly excellent. Its not a particularly social hostel, so if you're looking to make friend sits maybe not the best bet, but if you're looking for more of a hotel vibe it's great. My only criticism is that staff were a bit *too* enthusiastic when it came to trying to sell their tours, which was a tad annoying but not ridiculous.
    England, Male, 31-40
  • 8.0


    17 Jan 2020
    A relatively big hostel just off the main road, near Thae Pai gate. Breakfast not included but nice choices at the hostel for 100 baht. The pods can feel a little claustrophobic but relatively comfortable. Very thin walls so it feels noisy. Didn't feel very social whilst I was there despite a large and well kitted out common room. Ok for a few nights stay.
    England, Female, 25-30
  • 5.1


    23 Dec 2019
    I reserved the wonderful-looking one bed in 12-bed dorm, but I was given a different room, where there is no view. The wall was beside the girls' toilet, where I could hear the toilet flush and the door slam. My bed was on the 2nd floor but the male toilet was on the 3rd floor, which meant extra climbing every time when I needed to go to wash my legs or to wash up. The beam in the green area was low. And a few other things that made me unhappy with Muan.
    Malaysia, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Flexible NRR
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Security
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Café
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi