Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

None refundable.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Muan Hostel is a brand new design hostel from award-winning designers and managed by locals & passionate hoteliers, we designed this place to be one of the landmark to provide you with the best experience in Chiang Mai. Featuring a hammock café and social area, a local Thai restaurant, fun tour and all amenities you could wish for.

The best location:
- Muan is located just opposite the Thapae Gate (Heritage site) and the famous Sunday walking street, the largest walking street market of them all. Surrounding with old-town scenery and many tourist attractions. The best nightlife spots (such as Night Bazzar, Zoey )are a mere ten minutes walk from the hostel.
- Super convenient location: 24 hrs. convenient store, café, book shops, restaurant, local market, laundry service, car and motor rental are only few blocks away.
- Muan Hostel is easily reachable by 10-15 mins drive from the Airport/ Bus or Train Stations.We are on main road which has a superb transport network at your door.

Value for money & facilities:
•We offer you the full services you may need including them for free in our price.
•Free freshness of cotton linen and duvet
-Free bathroom amenities: Free shampoo & soap, hairdryer
-Free drinking water
-Free Wi-Fi in all rooms and common areas
-Free luggage storage for early check-in or during tour/trip with us
-Free city map & tourist information
- Towel for rent THB 20 per towel.
-Printing service for your the boarding pass or tickets
-Air conditioning, private reading light, private curtain, electronic socket, shelf, locker in all rooms
-Giant Shared Bathroom (separate men & women) with 24 hrs hot shower
-Social area with TV, board games, chess tables, books etc.
-Laundry machines.
-24-hour access with secured key card
-Hammock café and Restaurant on site
-By request: / Free earplugs / Universal adapter/safe deposit box at the reception

Tour & Activities:
We have tour & ticket kiosk you can get free information and free Chiang Mai map here. All of our staffs are local people and have a great knowledge of Chiang Mai. We will help you to find activities for your interests such as elephant care, trekking, zip line, cooking class, Thai massage, meditation etc. We can also help you to book a tour or bus ticket or taxi free of charge.

Cleanliness:
We use a professional Laundry Service to clean every towels, sheets and all guest bedding items. Our trained maids will cleaning and maintaining the cleanliness in the rooms, bathrooms and in the common areas at all time.
Safety:
•Electronic key card access to the dorm area and in front of your room.
•Night security guard
•24 Hrs CCTV
•Own locker in the room and you can use your own padlock or you can buy a padlock at the front desk.

Property policy & condition :
- Reception desk open from 7:00 AM – 11:00 PM
- Check- in from 2 PM- 11: 00 PM
**After 11 PM to 1 AM we can organize a Late check-in *** By requested only (please contact us in advance at least before 10 PM the same day with your expected arrival time ** (Normally it will take only 10-20 min from the airport/bus station/train station to the hostel)
** If arrived after 1 AM, you are allowed to use and stay in common areas at the hostel.
- Check out is before 11:30 AM
**Check out earlier (before 7 AM), please contact the front desk in advance.

- Payment upon arrival by cash or credit card (3% surcharge for credit card payment (including no-show & late cancellation)
- Security and key deposit are required THB 500.
- One bed can be used only by one person (No sharing).
- No smoking inside the entire building. The smoking area is on the ground floor.
- Quite a time is between 10:00 PM-8:00 AM

Cancellation Policies:
• Free of charge until 5 days before arrival
• In case of no show, and no prior cancellation (less than 5 days), 100% of the first night will be charged View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.7

  • Location 9.7

  • Staff 9.6

  • Atmosphere 9.1

  • Cleanliness 9.8

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    24 Jun 2019
    Reception was very friendly and helpful, it was a nice relaxed and quiet environment, good for a social break. The cafe next door they partner with had amazing food and smoothies. The rooms were comfy and air conditioned. Great experience!
    USA, All Female Group, 18-24
  • 10.0

    Superb

    18 May 2019
    Stayed with a group of friends and had an incredible time. The staff was the friendliest and went above and beyond to help us put the pieces of our trip together. From giving us the option for rooms that would best accommodate our group to helping us find beer, setting us up with points of interest, booking taxis, advising us on the MOST AMAZING and HUMANE elephant adventure and so much more. Of all the great experiences we had in Thailand the Muan Hostel was by far the best. Kob khun ka!!!!
    USA, Mixed Group, 25-30
  • 10.0

    Superb

    11 Apr 2019
    lovely place close to everything. really loved staying here. staff was friendly and helpful. great place.
    USA, Female, 25-30
  • 9.7

    Superb

    13 Aug 2019
    Had the great time in Muan hostel. Stuff was very nice and helpful.
    Czech Republic, Female, 25-30
  • 9.7

    Superb

    02 Aug 2019
    Nice place to stay!
    Vietnam, Female, 25-30
  • 9.4

    Superb

    26 Jul 2019
    Great place for a short stay in Chiang mai. The hallways were a bit loud at night, but the rooms and bathrooms are nice. The curtains around the bed offer a good amount of privacy. The cafe next door is quiet good as well. Not as social as I was hoping, but that might have been because it was low season. Staff was great, helped me book fun day trips.
    USA, Female, 25-30
  • 9.4

    Superb

    12 Jul 2019
    We loved our stay at Muan, the staff were really friendly and accommodating! The mixed dorm was great with a big space to store huge back packs and plug sockets and lots of privacy etc... when we left our bags there in the day, the security could have been a little better but over all we can’t fault our stay at Muan!! Location was perfect - right on the edge of the old city!
    England, Male, 18-24
  • 9.4

    Superb

    14 May 2019
    We LOVED our stay at Muan. The staff was incredibly helpful, everything was clean, and it had a wonderfully cozy atmosphere.
    USA, Female, 18-24
  • 8.9

    Fabulous

    14 Jul 2019
    This Hostel is really great for young travellers! The location is great for exploring Chiang Mai and has a lot of great restaurants within walking distance to try local food for cheap. It is also less than 10 mins walk from Zoe in Yellow, if you’re looking for a good night out. The staff is also so helpful and friendly! You will have a great time!
    Australia, Female, 18-24
  • 8.0

    Fabulous

    27 May 2019
    Very nice and peaceful hostel. However, not social at all. It was very hard to meet other people. If you are looking for a social setting with some night life this is not the hostel for you. Breakfast was disappointing.
    USA, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Card Phones
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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