Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

None refundable.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Muan Hostel is a brand new design hostel from award-winning designers and managed by locals & passionate hoteliers, we designed this place to be one of the landmark to provide you with the best experience in Chiang Mai. Featuring a hammock café and social area, a local Thai restaurant, fun tour and all amenities you could wish for.

The best location:
- Muan is located just opposite the Thapae Gate (Heritage site) and the famous Sunday walking street, the largest walking street market of them all. Surrounding with old-town scenery and many tourist attractions. The best nightlife spots (such as Night Bazzar, Zoey )are a mere ten minutes walk from the hostel.
- Super convenient location: 24 hrs. convenient store, café, book shops, restaurant, local market, laundry service, car and motor rental are only few blocks away.
- Muan Hostel is easily reachable by 10-15 mins drive from the Airport/ Bus or Train Stations.We are on main road which has a superb transport network at your door.

Value for money & facilities:
•We offer you the full services you may need including them for free in our price.
•Free freshness of cotton linen and duvet
-Free bathroom amenities: Free shampoo & soap, hairdryer
-Free drinking water
-Free Wi-Fi in all rooms and common areas
-Free luggage storage for early check-in or during tour/trip with us
-Free city map & tourist information
- Towel for rent THB 20 per towel.
-Printing service for your the boarding pass or tickets
-Air conditioning, private reading light, private curtain, electronic socket, shelf, locker in all rooms
-Giant Shared Bathroom (separate men & women) with 24 hrs hot shower
-Social area with TV, board games, chess tables, books etc.
-Laundry machines.
-24-hour access with secured key card
-Hammock café and Restaurant on site
-By request: / Free earplugs / Universal adapter/safe deposit box at the reception

Tour & Activities:
We have tour & ticket kiosk you can get free information and free Chiang Mai map here. All of our staffs are local people and have a great knowledge of Chiang Mai. We will help you to find activities for your interests such as elephant care, trekking, zip line, cooking class, Thai massage, meditation etc. We can also help you to book a tour or bus ticket or taxi free of charge.

We use a professional Laundry Service to clean every towels, sheets and all guest bedding items. Our trained maids will cleaning and maintaining the cleanliness in the rooms, bathrooms and in the common areas at all time.
•Electronic key card access to the dorm area and in front of your room.
•Night security guard
•24 Hrs CCTV
•Own locker in the room and you can use your own padlock or you can buy a padlock at the front desk.

Property policy & condition :
- Reception desk open from 7:00 AM – 11:00 PM
- Check- in from 2 PM- 11: 00 PM
**After 11 PM to 1 AM we can organize a Late check-in *** By requested only (please contact us in advance at least before 10 PM the same day with your expected arrival time ** (Normally it will take only 10-20 min from the airport/bus station/train station to the hostel)
** If arrived after 1 AM, you are allowed to use and stay in common areas at the hostel.
- Check out is before 11:30 AM
**Check out earlier (before 7 AM), please contact the front desk in advance.

- Payment upon arrival by cash or credit card (3% surcharge for credit card payment (including no-show & late cancellation)
- Security and key deposit are required THB 500.
- For Dormitory One bed can be used only by one person (No sharing).
- No smoking inside the entire building. The smoking area is on the ground floor.
- Quite a time is between 10:00 PM-8:00 AM

Cancellation Policies:
• Free of charge until 5 days before arrival
• In case of no show, and no prior cancellation (less than 5 days), 100% of the first night will be charged View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.7

  • Staff 9.5

  • Atmosphere 8.4

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    01 Dec 2019
    Really nice hostel! The bathrooms are good and the location is perfect for the old city and night markets. They also suggested great tours.
    USA, Female, 25-30
  • 10.0


    30 Nov 2019
    My friend and I were only planning to stay here one night and ended up staying for an additional four days because we loved it so much! It is a very relaxed atmosphere. If you are looking for somewhere stylish, calm and relaxing this is the hostel for you!
    USA, Female, 25-30
  • 10.0


    17 Nov 2019
    Beautiful hostel super close to Thapae Gate, check out the Sunday arts and crafts walking street on Thapae Rd. Not a lot of social space, but the facilities are fantastic. Huge lockers, very private rooms and beds, bathrooms are very clean and there’s never a wait. There is a large common room on the second floor if you’d like to just hang out though I’d recommend the reception area’s hammocks instead. The partner restaurant’s occasional live music + the hammocks make it a great way to relax.
    USA, Male, 18-24
  • 10.0


    06 Nov 2019
    This place is a very modern, well designed hostel. Great location inside the old city that’s close to some great bars, street food, and shops. The commons/living room is was underutilized when we were there. There was a super artistic vibe here that was a pleasant change from the standard low cost hostel. The receptionist spoke perfect English and was very helpful. I’d stay here again.
    USA, Male, 25-30
  • 9.7


    16 Nov 2019
    Great spot! I extended several times! Only reason spot I “rated lower” was atmosphere. It’s super good and quiet but I wouldn’t say it’s a very social place to meet people. Overall, I would 100% stay here again!
    USA, Female, 25-30
  • 9.4


    19 Nov 2019
    Great place to stay
    Portugal, Male, 31-40
  • 9.1


    07 Nov 2019
    The place is beautiful. Luxury hostel wouldn’t be a stretch. Decor is excellent. Comfy beds with big curtains, good WiFi, big lockers. The 3rd floor does get a bit warm, so maybe opt for the 8 bed dorm. Cleanest bathrooms I’ve seen in a hostel. Perfect location.
    USA, Male, 25-30
  • 7.7

    Very Good

    29 Nov 2019
    This is a nice hostel but for us it was style over substance...the facilities are clean and modern but the room was very small and cramped and the design of the beds was impractical and uncomfy! There is also zero atmosphere or vibe here ~ no music, staff were professional but not overly warm or welcoming and it felt like quite an unsociable hostel where everyone kept themselves to themselves.
    England, Couple, 18-24
  • 7.7

    Very Good

    11 Nov 2019
    Formosa was a nice hostel located right next to Taipei 101. The staff were friendly and the rooms were nice, I was not a fan of the washrooms but the rooms were quite nice. I went during the low season so I didn't meet anyone. It was a great hostel for the location
    Canada, Female, 25-30
  • 6.0


    29 Nov 2019
    Pretty disappointing stay. Whilst the hostel is nice looking and trendy with a good location, our stay was ruined by some rude guests with no care for anybody else in the room. We got 2 hours sleep because of this. Not the hostels fault but after making a complaint the staff did nothing so we checked out (before check out time) and requested a refund for the 2nd night which was refused- I have never had this problem before. The staff were not phased by the poor experience &Showers were cold.
    Australia, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Card Phones
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi