Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Music City, a bold entertainment company bringing artists and travelers together to ignite the soul of local music culture. An immersive experience with access to rehearsal studios, and the world’s largest San Francisco music gallery. Bookings help support local musicians. Featured on MTV Travel!

How did West Coast Hip-Hop, Thrash Metal, and the Psychedelic sounds of the Summer of Love all take root and thrive in the Bay Area?

Experience blow up shots from Getty Images of 75 of the most iconic artists that make this place so special, photographed by Robert Altman [Rolling Stone] and many others. Each features an original tribute written by local voices such as Emma Silvers [KQED], Ben Fong-Torres [Rolling Stone], and Joel Selvin [SF Chronicle]. Enjoy our accompanying playlist while traveling through decades of artistry, history, and innovation in local music.

*PLEASE NOTE* Front Desk hours are currently limited, please contact us regarding your expected arrival time. Dorms are currently at 50% occupancy through September,2020. Please note that we do NOT accept cash, and the front desk closes daily at 11pm. Please inform us in advance if you expect to arrive after 11pm. We do not allow pets.

Located in the vibrant Polk Gulch neighborhood, dozens of varied and excellent food, beverage, and entertainment options are within steps of Music City Hotel. Tourist attractions and neighborhoods such as Chinatown, Union Square, North Beach, Fisherman’s Wharf, Golden Gate Bridge, Haight Ashbury, and the Mission District are all located either within walking distance or a short ride away thanks to our convenient and central location.

Upon check-in, photo identification and debit/credit card is required. Please note that 16.25% tax is not included. We do NOT accept any cash.

We have Free WiFi in all our guest rooms and throughout the building.

The front desk is open from 10:00 am to 5:00 pm [*PLEASE NOTE* Front Desk hours are currently limited, please contact us regarding your expected arrival time.], seven days a week. If you are arriving after this time (5pm) you will need to call or email us at least 24 hours before check-in for special late check-in instructions.

Only credit card or debit will be accepted for payment. We do not accept cash. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.9

  • Location 8.4

  • Staff 9.5

  • Atmosphere 8.3

  • Cleanliness 8.5

  • Facilities 8.4

Latest Reviews

  • 10.0


    21 Feb 2020
    One of the best hostels I’ve stayed in! Absolutely spotless amenities and rooms. They even give you a towel and some complimentary toiletries. Although the location is not the safest- the staff and security were incredible. I cannot fault the Music Hotel- I’ll be recommending this place to anyone visiting SF for a long time!
    England, Mixed Group, 18-24
  • 10.0


    31 Jan 2020
    Very clean and great location. If you don’t fear walking you can pretty much do everything. The place itself is super cozy and if you’re a music lover feels like your staying over to record a album. From the decoration to the smell. It’s a perfect immersion. Loved it.
    France, Male, 25-30
  • 10.0


    06 Jan 2020
    This place was awesome, it gave me so much inspiration and the people that run music city , are amazingly wonderful. Thank you , I will be staying again in the future!!!!
    USA, Male, 25-30
  • 9.7


    14 Nov 2020
    Great location gave me easy access to the major arteries of downtown staff was very helpful and considerate
    USA, Male, 41+
  • 9.4


    05 Nov 2020
    It was great. Cool theme - the decor is super cool. Staff were nice and helpful. Room was clean and the location was good. Wish the lockers were slightly larger to hold a backpack. If you are booking its best to email them - info on the website is contradictory from one page to the next, probably made worse due to covid.
    USA, Female, 31-40
  • 9.4


    19 Jul 2020
    Such a cool place to stay!! Super mellow, clean, and everybody was super kind. I loved that there was a kitchen in my dorm room! Definitely check this place out if you ever go to SF!
    USA, Female, 18-24
  • 9.4


    21 Feb 2020
    Great staff, rooms are comfortable and clean, and a nice little common room to share tea with someone you meet.
    USA, Female, 18-24
  • 9.4


    03 Feb 2020
    Nice, clean place. I felt safe there. There’s locker for valuables. Bring your own lock though. Fresh bananas and apples were nice touch. Friendly staff. Although clean, the place smelled musty especially downstairs. The beds made creaky sounds with any movements so kept waking up. Could use quiet beds and new mattresses for comfort but for the price, overall it’s a good place.
    USA, Female, 41+
  • 6.9


    08 Feb 2020
    this was old and run down. I also stayed at Found and it was cheaper than here but nicer. The building is old and dusty
    USA, Female, 31-40
  • 3.7


    28 Aug 2020
    Filled with homeless people. Probably should be a disclaimer before booking during these COVID times that the hotel is being used in this way.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi