Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/21
Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Relaxing hostel in the center of Florence, just a few steps far away from the train station Santa Maria Novella and close to all other main attractions. We are happy to give you great reccomendations of the city and help you out to book your favourite tour. Meet other nice travellers and enjoy nice coffee in our courtyard:-)

Arrivals after 7 PM are possible by accessing the hostel through our code system .
Remaining amount must be paid in cash


- free breakfast
- luggage store free for the whole day
- no curfew
- Free wi-fi in the whole area
- air condition in every room
- kitchen facilities / tea / coffee free
- shower products free
- no lock out
- courtyard View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 9.6

  • Staff 9.8

  • Atmosphere 8.8

  • Cleanliness 9.2

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    22 Sep 2022
    The staffs there are very nice and welcoming. Definitely recommend it
    Malaysia, Male, 18-24
  • 10.0

    Superb

    12 Sep 2022
    Nice people, the location great, a bit cramped but a miner negative compared with all the good.
    USA, Female, 25-30
  • 10.0

    Superb

    12 Sep 2022
    Feeling like home The location is great, so close to train station and also you feel very safe. You can eat some food they have for breaksfast whic it’s so good. Cleaning and care of the receptionists eere the best. I definitely stay here again!
    Mexico, Female, 25-30
  • 10.0

    Superb

    12 Sep 2022
    Great place to spend a few days in Florence, super close to the train station and such friendly staff.
    New Zealand, Female, 31-40
  • 10.0

    Superb

    08 Sep 2022
    If I could give them higher I would!!! The staff were some of the loviest I have ever encountered, the free food was fantastic and generous, and the rooms/cleanliness was incredible! Wouldn’t stay anywhere else in Florence!
    Australia, Female, 25-30
  • 10.0

    Superb

    06 Sep 2022
    Increíble Hostal! Barato y con personal súper atento, siempre pendiente que estés bien! Sin duda volvería a este lugar!
    Mexico, Male, 25-30
  • 9.1

    Superb

    15 Sep 2022
    A great Hostel close to the Train Station situated in a street with lots of restaurants, shops and Cafés. There's a kitchen where you can help yourself with breakfast (toast, eggs, cereal, yogurt) and free stuff to cook yourself Pasta with Tomatoa. Tea and Coffee is available all Day. I would have prefered to lock the room, but you get a locker to store valuables. The staff is very welcoming and friendly. I had to go home a day earlier and the owner was very understanding.
    Austria, Female, 41+
  • 8.9

    Fabulous

    21 Aug 2022
    La recepción del hostal es muy buena, a la llegada me dieron un montón de información muy útil de la ciudad, donde comer, que ver y como moverse, y siempre había a quién preguntarle. Las piezas para mujeres están todas en un hostal "aparte" que encontré muy bueno para quienes se sintieran más cómodas y seguras, además el ambiente entre mujeres era genial. El hostal para mujeres tiene dos baños limpios y cómodos, una cocina completa con cosas gratis para el desayuno (crosaints, mermelada, cereales, jugo, yog
    Chile, Female, 18-24
  • 7.1

    Very Good

    01 Sep 2022
    Stayed 2 nights in a 4-female room. After staying, i was surprised this hostel had ratings in the 9s. The staff were super nice and flexible, but otherwise, things were average or below. The biggest issue is probably that the individual rooms don't have locks, which made me nervous about security/the safety of my things. Also, the main entrance and the womens entrance should have diff codes. The street of the hostel is great, but the hostel is way on the edge in the dark so i would not go alone
    USA, All Female Group, 25-30
  • 6.0

    Good

    03 Sep 2022
    Sadly, three barely clean bathrooms for all the guests to share is unsanitary and totally unacceptable. The staff tried to be friendly and accommodating, however, it was so inappropriate and offensive to only ask guests of Asian origin or appearance if they like stomach lining - assuming that they like this. The staff didn't ask the German girl and the staff's response was, "Well, Europeans don't usually like it." Well, not all Asians like it either! The hostel is close to the train station, restaurants, an
    USA, Male, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Reading Light
Services
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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