Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Relaxing guesthouse in the center of Florence, just a few minutes far away from the train station Santa Maria Novella and 10 minutes from all the other amazing main attractions! Very close to the congress palace.

Please note we do not have a 24 h reception.
Check in from 1 PM - 7 PM / arrivals after 7 PM should contact the property and attend the reconfirmation since they are subject to availability

- no lock out
- luggage store free for the whole day
- no curfew
- Free wi-fi in the whole area
- Tax not included


We are not a party place; but a place where you can enjoy and share your time in a homely atmosphere with other travelers...

The City of Florence applies a tourism tax to non-residents staying overnight in the city, The rate is € 2,00 per night per person View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.4

  • Location 9.7

  • Staff 9.9

  • Atmosphere 8.9

  • Cleanliness 9.3

  • Facilities 8.7

Latest Reviews

  • 10.0


    12 May 2019
    I don't usually bother leaving reviews however after several months of travel My Friends completely exceeded my expectations and was genuinely one of the best hostel experiences I've had. The location is great, the staff are absolutely lovely and incredibly helpful with loads of local information and tips, the included breakfast was great and the price was great. If you're looking for somewhere to stay in Florence I'd highly recommend checking them out!
    Australia, Male, 25-30
  • 10.0


    11 May 2019
    I had a wonderful stay at My Friends hostel. It is more like a homey setting than a hostel, which makes it much better in my opinion. The host Nadina is amazing. She has plenty of good recommendations about the city and makes you feel like you are well taken care of. I definitelly recommend it and would be back again.
    Turkey, Female, 25-30
  • 10.0


    30 Apr 2019
    Great place! 5 minutes from train station Santa Maria Novella and the central market. Staff is very nice, friendly and open to your needs and schedule . Place is clean and they provide extra amenities like breakfast, shampoo, towels which is nice.
    Mexico, Female, 25-30
  • 9.7


    03 May 2019
    The female dorm spacious and bright space, comfy twin beds, super clean. The staff are both professional and friendly. Super friendly with quality advice and always approachable! The breakfast setup makes it feel like home. Thank you Lisa and Nadina for making my stay so comfy.
    Canada, Female, 41+
  • 9.4


    15 May 2019
    Very friendly and helpful host. Good location and outstanding service, would definitely stay again
    USA, Female, 25-30
  • 9.4


    07 May 2019
    Love the staff. So very welcoming and helpful
    USA, Male, 31-40
  • 8.9


    08 May 2019
    Only stayed for one night but the one staff member was extremely friendly and helpful. Its a small hostel, which is great if thats what you're looking for. Theres also an included breakfast that is served straight to you, which is a great bonus. I would say that the facilities aren't outstanding, but I think this is the norm for being so centrally located in the busy city of Florence
    Australia, Couple, 25-30
  • 8.6


    05 May 2019
    I only stayed here one night but the staff were very helpful and nice. The bed was the most comfortable bed I've had in a while. The location was great. Hostel is small and only has three showers, still I had no problem finding a free bathroom .
    Canada, Female, 25-30
  • 7.7

    Very Good

    10 May 2019
    A nice and quiet place to stay in Florence. We actually got upgraded to a smaller room, and the hosts were very helpful making sure our needs were met. Expect an older building, but was clean (although in Room 2 you can really hear everything - bring earplugs).
    France, Female, 18-24
  • 6.9


    06 May 2019
    My Friends was... homely. The staff were above and beyond friendly and knowledgeable, this is the best part of the hostel. But the overall layout, and maintenance of the hostel was sometimes frustrating. Many things were broken around us, including the storage locker, bathroom shower doors and shelves, plug ins. The common area was small so you were forced to hang out in your bed. I would say comparable to other hostels this is over valued.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Luggage Storage