Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No show will be charged full to the guests credit card.

Additional Terms and Conditions

Please provide expected arrival time and groups passport detail to speed up the check in progress.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
7.4
  • Wonderful Location
  • Brilliant Staff
Read all reviews

Property Description

Newly opened in February 2019
Malaysia’s No.1 hostel with the Best Skyline View

8 reasons why you should stay here!

1) Superb Skyline View
The hostel is located at level 26, which is the top floor of a high rise building in the heart of the city. The unit covers 4100 square feet ( 370 square meters) of space, as it is a grand duplex Penthouse unit with a breathtaking city view of Kuala Lumpur. The view speaks for itself!

2) Spacious common area
The total common area size is more than 1500 square feet ( 140 square meters) and this is bigger than any typical grandma’s house size. You can lay on the floor, wooden chairs, swinging chairs, sofa chairs or anywhere you want all day long. Every spot in the common area allows you to enjoy the superb KL Twin Tower view. Moreover, you can find a pool table, a ping pong table ( table tennis ), board games, mini games & darts at your arm’s reach. The most important thing is all of these wonderful leisure facilities are FREE OF CHARGE!

3) Free drinks
We serve the best filtered drinking water (hot/cold) from Coway, which is the No.1 leading brand in both Korea and Malaysia in the water industry. The ice water is cooler than your ex-boy/girl friend's hearts, which is perfect for Malaysia’s tropical hot climate. Are you a coffee lover? Or you just simply can’t go through the day without caffeine in your veins? If your answer is YES for either, just stay here and you can enjoy our local coffee 24/7 for free!

4) 24 hours security & front desk assistance
The building has a comprehensive 3-tier security surveillance system to ensure your safety at all times. Security personnel are always available at the main lobby, and in addition, security guards patrol the whole premises and CCTV surveillance cameras monitor 24 hours daily. Our front desk is running 24/7 as well. Hence, you could check in to OHANA anytime of the day or get assistance from us without any hassle!

5) Comfy Mattress
The mattresses we provide to our guests are made from celliant fabric, an imported advance technology from the USA. Celliant fabric is made from mineral crystals which enhances blood circulation, improves the immune system and the body's overall performance. The size of every mattress is 11 inches in height and it’s combined together with the comforter for a night’s sound sleep. Therefore, we truly understand if you accidentally overslept and end up late to check out. Just kindly inform us to extend your stay for another night.

6) The incredible room design
The design of our bunk bed is inspired by the Japanese Bunk. The bunk is build by imported Indonesia plywood and every bunk size is 32 square feet ( 3 square meter ). Every area inside the bunk, regardless of the top, bottom or the side are all full covered by poly foam materials for better sound proof. There is also a built-in mini fan, a study light, USB ports, personal curtain and locker too. The difference between a traditional mixed dorm setup and our bunk bed is the level of privacy, the sound proof effect and the spacious room size. The total space size of all the rooms is 2000 square feet ( 183 square meters) ensuited with 8 toilets.

7) Stone thrown distance to public transport
The public transport is very convenient as the Imbi Monorail station is just within 4 minutes walking distance. We are located within the most happening area of Kuala Lumpur - Bukit Bintang. You can easily get wonderful local food, relaxing massages, a variety of shopping malls and spectacular night life in the capital city of Malaysia.

8) Ultra-fast and stable Wi-Fi
We are using the fastest and strongest Wi-Fi in town with download and upload speed up to 100 Mbps and 60 Mbps respectively. It is accessible both from the rooms and common areas. We challenge you that you hardly get this kind of Wi-Fi in most of the guesthouse.

***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
2. Check in time: after 1500 (3PM)
3. Check out time: before 1200 (12PM)
4. Payment upon arrival by cash or credit card.
5. Key deposit of MYR 10 will be collected upon check in
6. Taxes: included
7. No smoking in rooms, but smoking area is provided.
8. Reception Operation Hours: From 10am to 10pm daily (IMPORTANT: not 24 hours counter.)
9. Age Restriction: above 16 years old. View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.2

  • Location 8.7

  • Staff 7.1

  • Atmosphere 6.9

  • Cleanliness 5.8

  • Facilities 7.0


Latest Reviews

  • 10.0

    Superb

    15 Jun 2022
    Cool and nice place, the room is very clean, the location is 100% convenient. It is just centre of the city. The staff also friendly and helpful. Highly recommend and will come again.
    England, Female, 31-40
  • 10.0

    Superb

    15 May 2022
    Loved the individual pod rooms.
    England, Male, 18-24
  • 9.7

    Superb

    19 May 2022
    Great location, very friendly and helpful staff. The sauna and pool in the building were an unexpected plus. The pods are nicely made and give a sense of privacy. Only point is the cleansiness but that’s more due to the guests and not so much the cleaning staff.
    Netherlands, Male, 25-30
  • 7.4

    Very Good

    20 Jun 2022
    Lovely view from the hostel, however was not very social from my experience but maybe just bad timing. No toiletries in showers which you would expect from a large hostel. Finally had a drunk person shouting up and down the corridors for a few hours with no staff on hand to confront him.
    Northern Ireland, Male, 25-30
  • 7.1

    Very Good

    10 Jun 2022
    Reception lady was unpleasant and unwelcoming. The hostel looks great and has some good facilities. Lacking some atmosphere as I think there’s lots of long term regulars staying there rather than backpackers. Some of the bathroom does smell like urine, but I did see a staff member really thoroughly cleaning so It’s not from a lack of cleanliness. Beds were really good quality and lots of privacy which came at the expense of feeling like you were in a large coffin
    England, Female, 18-24
  • 6.6

    Good

    23 May 2022
    Easily accessible to many places around the city via public transport. The hostel's cleanliness is a concern, especially the toilets. The bath area needs a good refurbishment. There is also a lack of "no smoking"," Keep silent", and "Keep clean"notices or signboards causing unnecessary dirt, noises, and smoking air around the sleeping pods. Smoking in the air conditioner compressor should be prohibited at all. The cooking area also needs some tidying up. otherwise should be a good place to stay.
    Malaysia, Male, 41+
  • 6.3

    Good

    15 Jun 2022
    Had to request two different pods as one had no light or electricity and other had no light. Pods a good idea but execution poor. Were a bit grubby and smelt odd and looked like they were held together by staples. If renovated would be a good hostel. Location 15 min walk from metro but quite far out of centre. Nice views from balcony.
    England, Male, 18-24
  • 5.4

    Rating

    30 May 2022
    It wasn’t the best hostel. Really dirty and not so nice dorms. But it was cheap so I guess you get what you pay for.
    Sweden, Female, 25-30
  • 5.1

    Rating

    04 Jun 2022
    The restrooms were absolutely dirty. It smelled like p**s. When I arrived nobody even showed me around and the environment is not the best. Many locals live there. The floor was dirty as well. The tiny fridge was dirty and the kitchen a mess. I would never stay there again
    Costa Rica, Female, 31-40
  • 2.6

    Rating

    31 May 2022
    The property is very cheap but even for that price they should provide a better service. Toilets are mix and smell so bad, water everywhere, beds were clean but you do not feel comfortable. The neighborhood is far from everything and you have to walk a lot if u wanna get good food. I would not recommend this place at all.
    Argentina, Female, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Fitness Centre
  • Hair Dryers
  • Hot Showers
  • Indoor Swimming Pool
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Sauna
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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