Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


PILOT Design Hostel & Bar

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

**The Most Popular Hostel in Porto 2019 Hoscar Winner**
**The Most Popular Hostel in Porto 2018 Hoscar Winner**
**The Most Popular Hostel in Porto 2017 Hoscar Winner**

We are the Trendiest and Most Popular Hostel in Porto and we will give you the Best Holiday Experience in town.
Modern, Super Fun, Comfortable, Clean, Perfectly Located at Historical Center and Bar & Lounge 24H Open.
We will change the way you see hostels!

Designed to be one of the top modern hostels in the World, we are devoted to client satisfaction and to providing you the best holiday experience ever. You will never forget the amazing time you will spend with us in our city.

With our Tours, we will show you the city by day and night. We will go through the historic center, riverside area, port wine spot, buildings of architectural interest and art street. We will also point you out all the surf spots, all information about the ‘el camino S. Tiago’ and any other you may want to know.

If you'd rather relax or have fun at the hostel, we also have some surprises waiting for you. You can hang out in our 24h Bar & Lounge where you can meet people, chat, relax, watch a movie or football game, use our guest computer and free Wi-Fi or even play with our Guitars !

We have a great Terrace - with foosball table and an amazing Waterfall - here you can have breakfast in the morning, chill out during afternoon and party by night.

The rooms are clean and super comfortable, with not only the beds and individual lockers but also a sideboard and a few seats so that you can relax and socialize in the comfort of your privacy. The bathrooms are cleaned every hour to ensure you will never find them less than perfectly clean. We always go the extra mile in our effort to make your holiday experience simply the best.

The city center, historic main monuments and sizzling nightspots are within a 2 minute walk, which make your visit easy and pleasant. At the same time, we are in a quiet area so, despite the fact that we are so close to the nightlife, you can still get a good night sleep. It really is the Perfect Location. We also have several supermarkets and some of the best and affordable restaurants in a 5 minute walk.

If there is something you need, anytime day or night, our staff is happy to assist you at anytime. In fact, if you hang around the bar for a couple of minutes, they will socialize with you and invite you to join them and other guests in some games.

We also have a Surf Board and Bicycles ready for a spin.
Public transport: metro, train and bus within 5 minute walk.

24h Reception & Bar
Check in: 3:00 pm
Check out: 11.00 am
Late Check out: 14:00 pm
FREE Guest Computer
FREE Sports Channel
FREE Maps & Tips
FREE Linen
FREE Hair Dryer
FREE Coffee, Tea, Homemade Lemonade & Ice-Tea
FREE Smiles & Happy Mood
FREE Luggage Storage
FREE Personal locker in the room

Snack Bar [24 hours]
Breakfast buffet [7.30 to 11.00 am]
Hot showers [24 hours]
Events & Entertainment
We accept group bookings
Method of Payment upon arrival: Credit and Debit Cards, Cash
Taxes not included - Municipal Tourist tax 2.00€ per person, per night.

No meals or drinks included

Cancellation Policy: 3 day before arrival. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.1

  • Facilities 9.1

Latest Reviews

  • 10.0


    07 Nov 2019
    It's very good 👌👍
    Palestine, Male, 25-30
  • 10.0


    06 Nov 2019
    Honest to god the best hostel I’ve stayed at! Just everything about it was a 10/10, except the staff they were above and beyond (especially Michelle 💖) would recommend this hostel to anyone and everyone!
    Australia, Couple, 18-24
  • 10.0


    04 Nov 2019
    Even though I only stayed for a day, I loved Pilot! Saul especially was so lovely and made me stay extremely comfortable. Highly recommend any travellers to Porto to stay here.
    Singapore, Female, 18-24
  • 10.0


    31 Oct 2019
    Very nice place to stay, close to the pubs's areas (Galerias de Paris) and to some places which sell cheap beers. It has its own bar which is also very good. Staff members are very gentle, and they also have a good walking tour to the city. I recommend staying there, very good for the price. Breakfast is also very good! Comfortable beds in the dorms was also a good point.
    Brazil, Male, 25-30
  • 10.0


    27 Oct 2019
    THIS is an hostel!!! I think best hostel ever, for everything. The staff is very professional and the atmosphere is cool. Everything is super clean and sure. I loved the breakfast for 3 euro and above all the Free tour. The bar is interesting especially for the liter of Sangria. The garden is cool, the common area free also on the day you leave. Nothing to suggest, hope to come back soon :)
    Italy, Female, 25-30
  • 9.7


    28 Oct 2019
    Wow, just wow! Pilot was great! I loved the staff - they were super friendly and very helpful! The atmosphere was nice and I was to have fun and get work done! Best location you can find because you can walk everywhere, but still be safe and secure. I had a great time.
    USA, Male, 18-24
  • 9.4


    30 Oct 2019
    Clean accommodation and friendly staff, good value for money. What more can be said.
    England, Male, 41+
  • 9.4


    28 Oct 2019
    Amazing hostel with an incredible staff. It is well situated in the middle of Porto with all the iconic locations and the bars very close. It has a very lively atmosphere and also free shots at 10, what's not to love!
    India, Male, 18-24
  • 8.9


    28 Oct 2019
    Loved the friendly atmosphere, the breakfast buffet and the living room where people meet. Even though the walking tour only happens when there is enough people, the receptionist is helpful to offer good advice to find a good walking tour
    Denmark, Male, 25-30
  • 8.6


    01 Nov 2019
    Stayed a few days. Hostel is really well done. Has a nice open reception area, chill out space with a 24 hour bar and outdoor area! Rooms are decent and have separate lights and power, no heating or AC though but wasn't an issue for this time of year. Location is good, a short walk from the centre. Bathrooms were good, mostly clean and available. Staff are very friendly and accommodating. Not much of a social/party vibe, good if you want a chilled out hostel. People there were still friendly!
    Croatia, Male, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Porto

  • 2018

    1st, Most Popular Hostels Porto

  • 2017

    1st, Most Popular Hostels Porto

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