Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The newly renovated Peppertree Lodge offers a wide variety of room types in our purpose built lodge to suit every budget from dormitory rooms for backpackers/flashpackers through to our private ensuite rooms along with an executive one bedroom studio apartment.

You can enjoy cooking and socialising with other guests in our large modern fully equipped kitchen which leads to a large open plan dining and lounge area. From here walk outside to the beautiful north facing patio and undercover garden BBQ area, a great place to sit and relax.

If you are wanting peace and a quiet space the upstairs mezzanine lounge provides comfortable seating and a workspace for computers.

The large downstairs shared bathroom facilities are close to rooms without bathrooms and accessed only by these guests.

All the rooms are NON-SMOKING and heated, clean and modern with all beds featuring innersprung mattresses and top quality linen and pillows.

A guest laundry is available for use from 6-10pm with tokens available from reception.

Tour bookings can be easily made from the office/reception with many specials and discounts available for guests to enjoy.

FREE WIFI , FREE Kayaks (2 night plus stays) and Tennis Rackets (Tennis Courts nearby) FREE Luggage Storage, FREE Tea & Coffee, FREE DVD's to view - 400+, FREE Smiles :)

We are happy to arrange and book your tours for you - often with discounts. Forward bookings are advisable to avoid disappointment. Discuss with us today your 'wish list', length of stay and budget and we can advise the 'best' things to do during your stay at the best price.

Please not we do not accommodate stag/sport teams or similar groups. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.1

  • Cleanliness 9.5

  • Facilities 9.8

Latest Reviews

  • 10.0


    25 Nov 2019
    We stayed 3 nights at pepper tree and didn’t want to leave! The set up is great, with beautiful decor and the whole place is spotless. Would 100% recommend staying here.
    England, Female, 25-30
  • 10.0


    20 Nov 2019
    I really enjoyed my stay at the Peppertree Lodge. The owner of the hostel was super friendly and went above and beyond for everyone that stayed there. The rooms were kept very clean and all the facilities were great. There is a lovely outdoor area great for meals on summer evenings. Great experience overall.
    Australia, Female, 18-24
  • 10.0


    29 Sep 2019
    The hostel is fresh renovated! Very clean and the owners are very nice! It is not very expensive for what you get! Also, every 4 bed dorm has its own bathroom 😍 I just recommend staying here! It is the best hostel I have been so far.
    Germany, Female, 18-24
  • 10.0


    19 Apr 2019
    Fantastic hostel, well appointed, comfortable rooms.
    New Zealand, Female, 25-30
  • 9.7


    16 Nov 2019
    A wonderful location and ambiance, we loved the decor of the room! The place is very conveniently located :) We enjoyed our stay.
    India, Female, 31-40
  • 9.4


    03 Dec 2019
    Upon arrival the staff was very friendly and helpful. Facilities were kept consistently clean, location was okay for getting around. Quite close to harbour, Waitangi treaty grounds and beach is on your doorstep. Staff helped me organise my coach trip to cape Reinga which made things a lot easier. Would definitely stay here again.
    England, Female, 18-24
  • 9.1


    14 Nov 2019
    This is a very lovely, clean and relaxed hostel just right next to the beach. It just recently opened so it still seems like an insider tip. The owner is really nice and keen on helping everyone out. The only disadvantage was the limited WiFi access, which also didn’t work in my room. But if I compare it to every other hostel I saw in Paihia, I would definitely choose Peppertree again. Really enjoyed my stay there and would have liked it to be longer!
    Germany, Female, 18-24
  • 8.3


    09 Nov 2019
    Great little hostel with super helpful staff and lovely atmosphere. After a few stays at chain hostels (nomads/the base) this was a safe haven for us, very clean and well set up. Definitely would reccomend!
    Canada, Female, 18-24
  • 7.4

    Very Good

    07 Jan 2020
    I mean it was fine. I booked it because it was the highest rated in the area. Clean and everything, just nothing special. Great place for families I think.
    USA, Male, 25-30
  • 7.1

    Very Good

    19 Apr 2019
    I have paid the room fee online but they still charged me extra money on arrival. I did not pay the child fee that was my fault but it still have more than $ 80 which was not the child fee.
    China, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Outdoor Terrace
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi