Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Phil's Haven

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Your best choice for a cozy, comfy and best value stay in Madeira!

5 minutes from Funchal old town , main tourist attractions and the bohemian part of town!
Lots of space, a living room, a lounge, both with cable TV.

A fully equipped kitchen.

A big patio with exotic fruit trees to awaken your senses and a charming swing!
More than just a hostel, this is home!

Enjoy a range of free services such as free breakfast, WiFi, maps, coupons, lockers, linen, Cable TV, board games and other!

Cheap extra services such as transfers, sim cards, drinks, snacks, tickets, towel rental, laundry service, and mini-shop.

Come enjoy some relaxed holiday with us, we'll take care of the rest!

Please note:

Cancellation Policy: 2 days before the arrival.

Check In: 12.00 noon. Reception is open from 09:00 to 22:00.
Check Out: 13.00 pm.

Method of Payment upon the arrival: Cash or Credit Cards.

Breakfast is included.
Taxes are included.

Smoking is only allowed outside the residence.
No pets are allowed inside the residence.
We are not wheelchair prepared.
No children below age 5 allowed. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 7.6

  • Location 7.6

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 8.4

  • Facilities 8.4

Latest Reviews

  • 10.0


    17 Oct 2019
    Very good. Thank you very much.
    Portugal, Male, 41+
  • 8.9


    17 May 2019
    I really enjoyed my stay at Phil’s Haven hostel. It’s located about 30-40 minutes walk from city center however the area is very quiet and peaceful, hostel has small garden area which is good to relax and enjoy the sun. Rooms are clean and quite spacious. There’s basic breakfast included in the price. The disadvantage is the staff is actually there only until afternoon so with our late check-in we had to call to get in. Overall ifs a nice place to stay definitely worth the price.
    Poland, Female, 25-30
  • 8.9


    03 Feb 2019
    Great retreat; panoramic views of the Atlantic; lots of outside seating and space to exercise; Brilliant staff; although it would be useful if the staff spoke better English and if there were a receptionist on duty; no staff on site at night,
    England, Female, 41+
  • 8.9


    17 Dec 2018
    Very friendly, clean and deffinetly good value for money! A short walk from the city centre, but far enough away to enjoy the peace and sea view! Couldn't really fault the place! Would highly recommend.
    England, Male, 18-24
  • 8.6


    02 May 2019
    It's an old house, large rooms, the beds are creepy and make a noise every time I move. The breakfast is pretty good, it's a nice place but it takes 25-30 minutes walking to the centre and I walk fast. There is not mango or exotic fruits in the garden.
    Croatia, Female, 41+
  • 8.3


    14 Nov 2019
    Clean but the bunk beds were a little shaky. The front door was left unlocked which was a little strange. The breakfast was more like a snack although included in the good value for money price!!
    Wales, Male, 41+
  • 7.7

    Very Good

    09 Nov 2018
    The hostel is a bit far from town - the 40 and 38 can be taken to get back and forth. Walking back and forth takes around 30 to 40 mins depending how fast a walker you are. It’s downhill on the way down (so up hill on the way up).
    England, Male, 31-40
  • 6.3


    25 Dec 2018
    The hostel is basic but has amazing views - the breakfast they serve is also top notch. I had to cancel my stay for more nights but I tried to do so within the cancellation period. In the end I had to pay to hostel also the 5 euro for deposit i paid to website to get out of my booking so basically i paid $20 euro to stay one night which sucks, and i have never heard of a place asking that but I needed to go stay with my family in the end so what could I do? Recommend a car, Funchal has hills
    USA, Female, 31-40
  • 5.7


    16 Nov 2018
    This is pretty much exactly what you need as budget traveler and nothing more. It gets cold at night so layers are needed. The beds and floors are super creaky. there isn't much of an atmosphere and none of the common areas are inviting. showers are hot, which is great. they have lockers. there was 1 staff member, a young girl, who had been working there for a couple months and couldn't answer a single question about the bus systems - which was totally frustrating. wouldn't stay here again.
    USA, Mixed Group, 25-30
  • 3.4


    09 Feb 2019
    Very bad experience. No body was there when I arrived (18:00), the entire hostel was at dark (with no light), and my alleged room was locked. I had to take a different bed which was without a blanket.
    Israel, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • PlayStation