Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our staff are here to help with everything, from renting scooters to advice on which beaches to visit!

We offer several types of dormitory, some with air conditioning and hot showers. Others with fans and unheated shower water. All our dormitories are mixed sex.

We recently opened a cafe by the pool with espresso coffee and vegetarian / vegan orientated meals. Cafe opening hours: 7:30 - 23:00

Guests have the option to pay a deposit for locker key (or use your own padlock). Each bed has its own power point and reading lamp. Some of our dorms simply has mattresses on the floor with a power point close by each bed.

Our skate bowl, swimming pool, cafe, movie room and communal kitchen are our key features! All designed and created with loving detail. The skate bowl is to skate all day but closes at 21:00 to ensure all guests get a good nights sleep. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.5

  • Location 8.6

  • Staff 9.5

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    02 Nov 2019
    Wonderful hostel with super nice and helpful stuff. The pool and cafe/bar area is very nice and big and the atmosphere is very nice.
    Germany, Male, 18-24
  • 10.0


    17 Oct 2019
    Probably the best hostel I’ve stayed in! All staff were perfect and helpful. Location perfect with only a short scooter ride into town and the good beaches! Rooms are excellent even though it’s just a bed on the floor, but with the private fan it’s all good. The best thing about the hostel is the social side with group dinners and nights out, everyone is made to feel welcome and involved. The first two people I met became my travel friends for two weeks! Great hostel!!!
    England, Male, 18-24
  • 10.0


    07 Oct 2019
    Really great hostel. Lots of people to meet and a very nice facility. They have everything you need like laundry, bike rental, etc. Not really a party hostel but a happy medium between sleepy and social. My only complaint is that when I returned my scooter, the employee went over it in excruciating detail and tried to suggest a 2cm scratch on the fender was my fault and I needed to pay, even though the scooter was a complete POS, covered in rust and scratches. I didn’t end up paying but still.
    USA, Male, 25-30
  • 10.0


    29 Sep 2019
    What an amazing hostel! I’d like to thank everyone of the staff and the owner for keeping this place so beautiful and alive! For the travellers on their way to Kuta Lombok, don’t think about where to book, just come to Pipes :-)
    Italy, Female, 25-30
  • 10.0


    28 Sep 2019
    Great place, cool guests and staff! Good beds and very clean. Nice outdoor hangout areas with pool and skatebowl. Tropical plants make you feel like you are staying in the jungle. All around great hostel!
    Germany, Male, 25-30
  • 9.7


    28 Sep 2019
    One of my favorite hostels I've ever stayed at. The staff really make you really feel at home here. I booked 2 nights and ended up staying 10 on total. A great central hub to get to and from surf + chilling in between at the hostel. Super mellow vibes but at the same time awesome backpacker friendly people. Thank you staff for making my stay so enjoyable!
    Canada, Male, 25-30
  • 9.4


    30 Oct 2019
    I honestly don't have anything but positive things to say about Pipes - it's a top tier hostel. The people are very friendly, the atmosphere is great and I loved it so much that I came back again after a week away. I have only compliments for the staff - during my time, one of the girls had a scooter accident and the staff were so pleasant and helpful. They really care about you and try and learn your name. One of the best I've been to - if you're in Kuta, do yourself a favour and stay at Pipes!
    Australia, Male, 25-30
  • 9.1


    17 Oct 2019
    Amazing hostel, great atmosphere, it is a surfers hostel, but there is a good mix between those just starting out and those with more experience. The only negative I had was me not staying there very long. It was one of the best hostels I've stayed at, great atmosphere and a place I definitely plan to return to in the near future, but this time for a week or two
    England, Male, 31-40
  • 8.9


    24 Sep 2019
    Walkable to town but rented scooters for our stay. Friendly and helpful staff. Free pizza on Thursday’s was amazing!! Played movies in the evening nice and chilled. Nice pool area and amazing smoothie bowls for breakfast! Chilled out but social, enjoyed my stay
    England, Female, 18-24
  • 8.0


    16 Oct 2019
    It's a decent hostel. When renting motorbikes they often run out of helmets. So if you're find driving without definitely rent here. Make sure to try the breakfast at the lady just down the street. It's great she's also allowed to serve in the hostel. Very reasonably prices breakfast (15-20k) tasty and good size portion. I had to leave early, and the 6:50 she was already ready to serve breakfast.
    Netherlands, Male, 31-40
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi