Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Quartier Bilbao Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Allways leave your phone number so we can get in contact with you to provide the best service. Also with the AUTOCHECKIN done and with your Paid Card given, we can provide indications and codes to get in in case of late arrival. The Autocheckin is available at the confirmation mail from the Hostel (follow the indications). Remember to check your spam box!!!!
Placed in a former fabric factory, Quartier Bilbao Hostel is a modern social hostel located in the heart of Bilbao´s old town (Casco Viejo). We often organize pubcrawls, live concerts on site, or provide yoga sessions to start the day.
The hostel is well connected with public transport; Casco Viejo Metro station is only a 5-minutes walk from the property and tram station, less than 2 minutes. It is located in a pedestrian area, only 50 m from Ribera´s Market, 100m from Santiagos Cathedral and 120 m from Plaza Nueva. It is surrounded by commercial stores and restaurants, very close to areas of atmosphere.
Including bunk beds, all rooms have individual reading lights and lockers. Bed linen is provided, and towels can be rented for an additional charge; self-service continental breakfast is available. And, FORGET about carrying keys or key cards; our doors open with a personal code that we will provide you with!
You'll have no problem unwinding in our laid-back communal areas and our cozy little roop top terrace. Get competitive over board; books and TV also available in the common areas. You can link up to our free Wi-Fi. Hungry? Get busy in the kitchen preparing a snack or ask our multi-lingual staff where's good to eat – we have insider info on all the best spots. We know that you are in s rush to try the “PINTXOS”; do not worry, we will forward you a confirmation email with a link for you to do an Express Check In before your arrival! View House Rules


You'll find Quartier Bilbao Hostel in the medieval neighbourhood of Casco Viejo. Our sleek grey-and-white theme has the feel of a boutique hotel but the liveliness of a hostel. Pop up to the roof terrace for a cerveza with new friends, or bring your free breakfast up to eat in the sun. If you're more of a shade seeker, hang out in the common room with a good book.


The hostel is in the Old Town, 75 metres from the river and a 5-minute walk from Casco Viejo metro (Linea 1 will take you to the city centre). If you've come for a taste of Basque life, the Azkuna Zentroa cultural centre is a 20-minute walk. Or you could just order a cortado (milky espresso) like a local in one of the neighbourhood bars. Arrival by public transport is simple: we're a 12-minute walk from Bilbao-Abando Railway Station, and Bilbao Airport (6 kilometres away) is serviced by a regular bus.

Rooms and Dorms

Choose a female-only dorm, mixed dorm or private room; either way you'll have free bed linen and a roomy locker. All our rooms have air con and share bathrooms, except for en-suites in the private rooms and one women's dorm. Private rooms include towels, and if you're in a dorm you can rent one. Skip the stairs and take the elevator if you're carrying heavy bags! Make sure to log on our free Wi-Fi to let your family know you've arrived safely.

Extras and activities

We've added touches like hair dryers and a coffee machine to make your stay super comfortable. You'll find supplies to make tasty meals in the communal kitchen, but if you prefer to go out for pinxtos (small snacks) you can stay out as long as you like – no curfew here! Grab a free city map from reception and we'll point you towards the riverside walkway leading to the Guggenheim Museum and its famous giant flower dog.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.8

  • Staff 9.7

  • Atmosphere 9.0

  • Cleanliness 8.8

  • Facilities 8.8

Latest Reviews

  • 10.0


    31 May 2021
    Fantastic stay at Quartier Hostel. The staff was incredibly kind and helpful and the facilities and location were great.
    Czech Republic, Male, 18-24
  • 10.0


    20 May 2021
    Outstanding hostel; kindness of staff, cleanliness, security, comfort, and location all top rate. Highly recommend. Wouldbe great to have them apply to be i cluded in Int'l Youth Hostel association, and be included in their worldwide booking system/webpage.
    USA, Female, 41+
  • 10.0


    09 Jul 2020
    Great hostel. Staff excellent and facilities simple but clean and well kept. Very good
    England, Male, 25-30
  • 10.0


    16 Feb 2020
    I've stayed here before. Close to metro, stores, laundry. Facilities are clean. Staff friendly and helpful.
    USA, Male, 41+
  • 9.7


    09 May 2021
    The hostel is simply amazing - located in the center of the old city it is the spot to exlore the city from. Staff was super super super nice and helpful and flexible, also tried to reach me before I arrived to explain how I would get to the hostel. Also: English-speaking :) which is rather rare in these parts of Spain. In summary: great place to stay!
    Germany, Female, 25-30
  • 9.7


    03 Aug 2020
    Super hostel, super staff, super location
    Italy, Female, 31-40
  • 9.7


    28 Jul 2020
    Great hostel! Central location, friendly staff, comfy beds, nice lounge areas. It's not a party hostel. I met a few Camino de Santiago hikers and overall really enjoyed my stay there. Compared to the other hostels I stayed in Pais Vasco (Mundaka, Zarautz, San Sebastian), this one was the best in terms of cost and experience.
    USA, Female, 25-30
  • 9.4


    13 Aug 2020
    Great backpackers hostel. Located just a few minutes walk from the old quarter. Friendly staff and encounters with other social travelers made for a great experience.
    USA, Male, 25-30
  • 9.1


    29 Feb 2020
    Lovely staff & great location! The room was average, as well as the washrooms - no frills there. You're right in the heart of the old town, and next to the mercado. Additionally, you're close to a metro station, as well as a tram stop. Overall, no complaints!
    Canada, Female, 25-30
  • 6.3


    27 Feb 2020
    Facilities really need an upgrade. The locks on the showers are really old and rough, i pushed it so hard, i sliced open my finger, and they had no bandages to help. Kitchen is nice and spacious, but the doors for the dorms had a code, which would’ve been fine if it hadn’t have been touch-sensitive, like a touch screen. Very tricky to put a 6 digit code in.
    England, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Elevator
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Wheelchair Friendly
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi