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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Rock Solid Backpackers Rotorua NZ

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Rock Solid Backpackers has created a spacious and welcoming inner city accommodation for all international backpackers looking for clean, spacious, centrally located and affordable accommodation.

They are also the only hostel in Rotorua with a rock climbing facility running the full height of the building which can be viewed from the comfort of their lounge through the floor-to-ceiling windows that overlook the 17 meter high rock climbing wall. So you get a birds-eye-view without leaving your sofa! Or if you feel like a bit of arty culture check out what's on in the Basement Arts Cinema downstairs too!

The large comfortable guest lounge is the hub of the hostel with Free WiFi, free pool table, X-box and DVDs. They also have free luggage and bike storage available.

Helpful staff can book you into the many activities around town from downhill luging to visiting a traditional maori pa(village) and being treated to a steaming hot hangi (feast).

Dorm rooms have a combination of bunks and single beds and also includes, linen, blanket, lockable wardrobes towel hook and heater(in winter months.

Single beds come with linen and blanket. Towels are available for hire. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.9

  • Location 9.2

  • Staff 9.0

  • Atmosphere 7.3

  • Cleanliness 7.2

  • Facilities 7.8


Latest Reviews

  • 9.7

    Superb

    04 Feb 2019
    Really nice hostel, very clean and good facilities! Would stay again
    England, Female, 18-24
  • 9.1

    Superb

    10 Feb 2019
    Overall we enjoyed our stay. The common area and staff were great and the kitchen was well equipped and spacious. The WiFi was also excellent for me in the common areas and room. I did just find that maybe the bathrooms needed to be lightly cleaned / checked more than once a day, and some basic things like washing up liquid was sometimes lacking. Overall it was good and I would stay again :)
    England, All Female Group, 18-24
  • 7.4

    Very Good

    07 Feb 2019
    The staff were great in helping me plan my stay in Rotorua and were patient as they explained different companies and options for various activities in the area. I ended up chatting with them for a while and they were so nice! The actual hostel, however, could have been better. Internet is restricted to the downstairs lobby area, bathrooms weren’t that clean, and the atmosphere wasn’t as social as I’d like.
    Australia, Female, 25-30
  • 6.3

    Good

    14 Jan 2019
    The worst hostel that I stayed at New Zealand. When I arrived the staff was going to have a dinner and made my check in quickly and didn’t explained me too much. I would like to get advices about tours and I didn’t because he was in a rush. Totally fine, but why you guys don’t have another person to help and replace him. The cleaning was the worst I thought, my room had a bunch of guys smelling bad, body smell, no grooming. The cleaning of the room and toilets didn’t help too.
    Brazil, Female, 31-40
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Pool Table

Awards

  • 2016

    3rd, Continent Winners Oceania

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