About

Crash Palace Backpackers – Rotorua’s Ultimate Choice for Comfort and Adventure!

Nestled in the heart of Rotorua, Crash Palace Backpackers offers a unique blend of cozy comfort, vibrant atmosphere, and unbeatable location – making it the perfect choice for travelers seeking more than just a place to sleep. Whether you’re here for an action-packed adventure or a relaxing retreat, Crash Palace is your perfect home base.

Why We Stand Out:

Prime Central Location:
You’ll be steps away from everything Rotorua has to offer! Crash Palace is ideally located just a short walk from top bars, restaurants, grocery stores, and cultural experiences. Whether you're into soaking in geothermal wonders, exploring Maori heritage, or enjoying the local nightlife, everything is within easy reach.

A Warm, Welcoming Atmosphere:
Our hostel isn’t just a place to crash – it’s a place to connect! With a friendly, laid-back vibe, you’ll feel right at home from the moment you arrive. Our staff are passionate about helping you make the most of your time in Rotorua, offering expert local tips and booking excursions so you can experience the very best of the area.

Clean, Comfortable, and Affordable:
We pride ourselves on offering clean, modern, and well-maintained rooms. Whether you opt for a private room or a dormitory-style room, you'll enjoy comfortable beds, fresh linen, and heating to ensure a great night's sleep. Our affordable rates make it an excellent choice for both budget-conscious travelers and those looking for a more premium experience.

Outstanding Common Areas and Amenities:
Relax and unwind in our spacious common areas, where you can watch movies, socialize, or enjoy a game of pool. We offer free unlimited WiFi, and our outdoor courtyard is perfect for chilling out or having a BBQ with fellow travelers. The hostel’s vibe is fun and friendly – it’s easy to meet like-minded adventurers from around the world.

Expert Local Knowledge & Tour Bookings:
Crash Palace isn’t just a place to stay – we’re a gateway to Rotorua’s most thrilling adventures! Whether you’re keen on visiting thermal parks, Maori villages, or experiencing extreme sports like zorbing, we’ve got you covered. Our staff are always on hand to help you book, make shuttles, and activities, ensuring you don’t miss a thing.

24/7 Access & Security:
Your safety and convenience are our priority. We offer 24/7 access to the hostel, as well as secure lockers in the rooms to store your valuables. Plus, we’re situated in a safe and central location, giving you peace of mind during your stay.

Additional Features:

Free tea and coffee for a pick-me-up anytime
Laundry facilities to refresh your gear after a day of exploring
A cozy, friendly bar to meet fellow travelers
Shuttle services for tours and activities, conveniently arranged right at the front door
At Crash Palace Backpackers, we understand that every traveler is looking for something different. Whether it’s adventure, relaxation, or just a great place to meet people, we go above and beyond to provide the perfect experience. Come stay with us, and see why we're one of Rotorua’s top-rated hostels!

Book your stay now and experience Rotorua like never before – where comfort, fun, and unforgettable memories await!

-Check-in from 14:00 to 22:00
-The reception is open between 08:00 and 22:00 hrs.

House Rules

Check In

14:00 - 22:00

Check Out

until 10:00

  • Taxes Included
View House Rules

Facilities

  • Free Parking
  • Free WiFi
  • Free Internet Access
  • Free Security Lockers
  • Free Luggage Storage
  • Bicycle Parking
  • Meeting Rooms
  • Adaptors
View all facilities

Reviews

8.5Fabulous(295)
  • Value for Money
    8.5
  • Security
    8.5
  • Atmosphere
    8.3
  • Cleanliness
    8.0
  • Staff
    9.5
  • Location
    9.2
  • Facilities
    7.5
Summary of traveller reviews

Crashpalace Backpacker Rotorua offers a friendly and social atmosphere, with staff praised for their helpfulness and welcoming nature. Guests appreciate the central location, making it easy to explore the city. While many find the beds comfortable, some mention they can be squeaky. The property features a jacuzzi and a pleasant outdoor area, ideal for travellers seeking to connect with others. Some recent reviews note that the kitchens and bathrooms could benefit from updates and more thorough cleaning.

Stayed in Jul 2026
9.4
O
Olivia
Female, 25-30, England
The staff and the facilities were great! The bed was super comfortable as well! The atmosphere wasn’t the best but that’s because I wasn’t there in peak season. The location is great you can walk to most things
Stayed in Jul 2026
5.7
K
Kai
Female, 25-30, England
The room was not the room that was displayed in the photos when I had booked, there was no curtain on the bunkbed and I didn’t have a personal light or charging point like sold. All you could hear was music and the fence banging against the wall all night. The room was either freezing cold or boiling hot each night. The shower didn’t work in the en-suite so I had to use the shared bathrooms anyway. Overall it wasn’t a very nice experience at all.
Stayed in Jun 2026
8.9
E
Eric
All Male Group, 18-24, Canada
Good hostel a short walk from the water and centre of town. Beds were a bit small but had a good setup. Hostel overall felt like it needed a bit of work (some of which was happening during our stay). They had a hot tub, but it wasn’t hot. One of the kitchens is well stocked. Hostel was clean except for a poor smell in one of the hallways. Very humid in the rooms. Showers need a space to put soap and more hooks.
View all reviews

Location

1271 Hinemaru Street, Rotorua, New Zealand
0.7km from city centre