Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation with 48 hours in advance for groups.

Additional Info:

groups with ages under 18 years old must have adulds responsables for the group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Rossio Hostel happily welcomes all backpackers to discover Lisbon while enjoying the comfort and inviting atmosphere of our brand-new hostel. With the highest standards of quality and commodities offered, you're sure to benefit from your stay with us.

Centrally located (Baixa/downtown) with the city's major transportation systems right at our doorstep, Lisbon is accessible and easy for you to explore. Our multilingual staff's familiarity with the city and Portugal will help you find activities suited to your tastes and interests, as well as recommend hidden treasures off the beaten path.

You can join us for our planned activities or just relax and watch a movie in our media room. Enjoy our large common areas and free, high-speed internet and Wi-Fi access. Relax in our common area and watch TV and movies or find something in our book exchange. And at the end of the day, retire to your bedroom located on a separate floor for a quiet and restful night. The options are endless.

Take advantage of our new kitchen, supplied with everything needed to cook a good meal and eat your free, home-cooked breakfast in our sunny dining room. There's a supermarket just behind the hostel.

A stay Rossio Hostel includes free individual lockers and locks, free towels, linens and duvets and free cooked breakfast. There's also radio-equipped shower facilities.

We've also got free coffee and tea all day plus free maps, tourist info and advice and free local calls. You can burn CDs and DVDs at our 24hr reception. And after you check out you can leave your luggage with us for the day, free of charge.

To make your stay fun, we have different activities every night. Managed by a young and energetic team, we will do our best to make your stay in Lisbon a memorable and wonderful experience!

We were voted the Number 2 Hostel Worldwide at the 2008 and 2009 Oscars, and 2nd Best Small Hostel Worldwide in 2010!

Note that Lisbon has now a city tax of 2€ per person per night until the maximum of 14€ per person, 7 nights. That amount IS NOT included in the prices you book. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.6

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 8.6

  • Facilities 8.4

Latest Reviews

  • 10.0


    20 Jan 2022
    great place an staff!
    Israel, Male, 31-40
  • 10.0


    14 Jan 2022
    Fantastic friendly staff! I had another hostel booked for the day I checked out but had such a good time here, I extended my stay at Rossio! Be aware though, the entrance is through a shop and up to the second floor. Check the address if you do not have WIFi because the google blue dot will send you in circles. It really is right by the obelisk!
    USA, Female, 31-40
  • 10.0


    12 Jan 2022
    Great place perfect location!
    USA, Male, 25-30
  • 10.0


    02 Jan 2022
    Great stuff! Polite and friendly people always willing to help and give useful tips and advice about the city! Im definitely gonna join them in the future!
    Greece, Male, 25-30
  • 10.0


    23 Nov 2021
    I loved it there. My room was perfect and the location was extremely convenient for everything I wanted to do there. Wish I could've stayed longer
    USA, Female, 31-40
  • 9.4


    14 Dec 2021
    loved this hostel! great quiet environment with lovely staff and beautiful building. great facilities :)
    Canada, Female, 18-24
  • 9.4


    06 Dec 2021
    A decent hostel with a super nice vibe. The staff were wonderful, very helpful and there was a pizza night for guests. Nice dorms with power sockets and lockers for every bed. Good breakfast for a hostel: toast, cheese, youghurt, cereal, pancakes, juice, coffee, grapes... Very nice common area. And you reallycan't beat the location. Some minor things that could be better: Sometimes there trouble getting hot water. Soap paper towels would improve hygiene, especially during the pandemic.
    Finland, Female, 41+
  • 9.1


    13 Dec 2021
    The location is amazing and the stuff was really helpful with anything I asked. Also they serve free breakfast
    Greece, Female, 18-24
  • 6.6


    15 Dec 2021
    Not as advertised. No access to lounge or kitchen between 11pm through to just after 9AM. Be prepared to wear mask entire time, even holding drink I was scolded, not about hygiene and safety bc the bathroom and lounge area were ack, if they cleaned as much as bossed, could be better. Only 1 staff member had the inferiority not nice issues, the others were really sweet and kind. I waited and waited for hot water, nope. Also it's timed water, you have to press button every min, not good spot 4 me
    USA, Mixed Group, 41+
  • 6.3


    02 Jan 2022
    This place is not worth the money. It’s only saving grace is the breakfast and the lovely women who prepare it. When we arrived we were not given a map nor shown where would be nice to visit in the city. We were told that we could take the breakfast away the morning we were leaving for the airport, but we asked if instead we could leave food in the fridge to take the next morning at 6.30 am..,which we were told was fine. When we got up the breakfast room was all padlocked shut.
    Ireland, Couple, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi


  • 2011

    2nd, Worldwide Small Hostel

  • 2010

    2nd, Best Small Hostels

  • 2010

    2nd, Worldwide

  • 2009

    Most Fun Hostel

  • 2009

    Best Small Hostels

  • 2009

    2nd, Worldwide

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