Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation with 48 hours in advance for groups.

Additional Info:

groups with ages under 18 years old must have adulds responsables for the group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Rossio Hostel happily welcomes all backpackers to discover Lisbon while enjoying the comfort and inviting atmosphere of our brand-new hostel. With the highest standards of quality and commodities offered, you're sure to benefit from your stay with us.

Centrally located (Baixa/downtown) with the city's major transportation systems right at our doorstep, Lisbon is accessible and easy for you to explore. Our multilingual staff's familiarity with the city and Portugal will help you find activities suited to your tastes and interests, as well as recommend hidden treasures off the beaten path.

You can join us for our planned activities or just relax and watch a movie in our media room. Enjoy our large common areas and free, high-speed internet and Wi-Fi access. Relax in our common area and watch TV and movies or find something in our book exchange. And at the end of the day, retire to your bedroom located on a separate floor for a quiet and restful night. The options are endless.

Take advantage of our new kitchen, supplied with everything needed to cook a good meal and eat your free, home-cooked breakfast in our sunny dining room. There's a supermarket just behind the hostel.

A stay Rossio Hostel includes free individual lockers and locks, free towels, linens and duvets and free cooked breakfast. There's also radio-equipped shower facilities.

We've also got free coffee and tea all day plus free maps, tourist info and advice and free local calls. You can burn CDs and DVDs at our 24hr reception. And after you check out you can leave your luggage with us for the day, free of charge.

To make your stay fun, we have different activities every night. Managed by a young and energetic team, we will do our best to make your stay in Lisbon a memorable and wonderful experience!

We were voted the Number 2 Hostel Worldwide at the 2008 and 2009 Oscars, and 2nd Best Small Hostel Worldwide in 2010!

Note that Lisbon has now a city tax of 2€ per person per night until the maximum of 14€ per person, 7 nights. That amount IS NOT included in the prices you book. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 10.0

  • Location 10.0

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    25 Nov 2019
    I'm 28 and came here with my parents. Great staff, great facilities!! We would definitely stay here again!
    USA, Mixed Group, 41+
  • 10.0


    31 Oct 2019
    Ideal location to access anyplace within the city. Beautiful views of the city from the windows and the bustling walkways below. Managers were so helpful in recommending authentic Portuguese restaurants and making reservations plus other advise, made us feel like we were coming home every day. Breakfast choices hot simple and delicious, a great alternative to leaving. Central sitting area was comfortable to relax or meet other travelers. Not a party hostel but fun. Private room was very nice
    USA, Female, 41+
  • 10.0


    31 Oct 2019
    Everything was good, but the staff was excellent. Breakfast was free & well done. The location was close to two metro stations and the train to Sintra (very close). Excellent recommendations for Fado & dinner. The photos on the web page are probably ten years old.
    USA, Male, 41+
  • 10.0


    26 Oct 2019
    This is one of the best hostels I have stayed in. The staff is warm and helpful, the bathrooms are clean, rooms are comfortable, location excellent. Breakfast was great! Highly recommend.
    USA, Female, 41+
  • 9.7


    20 Feb 2020
    Hostel is great location but little bit difficult to find . It is located in city centre and metro and local buses are in walking distance. Very cooperative staff. Loved the 4 night stay there in cheap prices and free breakfast but Wifi is very bad .
    India, Male, 25-30
  • 9.7


    04 Dec 2019
    Excellent staff and good receptionist that attend me on a late check In., she s doing a wonderful job on her internship . Morning breakfast was awesome and well done by the lady of attended .
    Portugal, Male, 31-40
  • 9.7


    01 Dec 2019
    Lovely hostel, staff was super nice and helpful. They made us scrambled eggs and toast, and even chocolate crepes for breakfast! Perfect location too.
    USA, Female, 18-24
  • 9.7


    30 Oct 2019
    I'm glad I decided to stay at Rossio!! I felt immediately at ease, the place is clean, perfectly located and the free breakfast is delicious, you even get a free locker!!! The staff is amazing and special shout-out to Andriana, if I could I would give a 6th star just because of her!! She's been super helpful and always ready to go the extra mile! Would definitely go back if in Lisbon! :)
    Italy, Male, 25-30
  • 8.9


    02 Nov 2019
    A good place to stay! Best staff and location.
    Brazil, Female, 18-24
  • 7.4

    Very Good

    19 Feb 2020
    - Shower was too cold. During 2 nights I took a cold shower, they didn't solve this. - Breakfast poor, only 2 egs or a bread. No fruits. - Many stairs, if you have many luggages. It's a problem. Good location, it closes the Metro ad Comboio. They helped to print my boarding pass. A staf enter over 23:30 to show my bedrom and turn on the lights a new guest, it was bored me
    Brazil, Female, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi
  • Wii


  • 2011

    2nd, Worldwide Small Hostel

  • 2010

    2nd, Best Small Hostels

  • 2010

    2nd, Worldwide

  • 2009

    Most Fun Hostel

  • 2009

    Best Small Hostels

  • 2009

    2nd, Worldwide

View all Award Winners