Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation with 48 hours in advance for groups.

Additional Info:

groups with ages under 18 years old must have adulds responsables for the group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Rossio Hostel happily welcomes all backpackers to discover Lisbon while enjoying the comfort and inviting atmosphere of our brand-new hostel. With the highest standards of quality and commodities offered, you're sure to benefit from your stay with us.

Centrally located (Baixa/downtown) with the city's major transportation systems right at our doorstep, Lisbon is accessible and easy for you to explore. Our multilingual staff's familiarity with the city and Portugal will help you find activities suited to your tastes and interests, as well as recommend hidden treasures off the beaten path.

You can join us for our planned activities or just relax and watch a movie in our media room. Enjoy our large common areas and free, high-speed internet and Wi-Fi access. Relax in our common area and watch TV and movies or find something in our book exchange. And at the end of the day, retire to your bedroom located on a separate floor for a quiet and restful night. The options are endless.

Take advantage of our new kitchen, supplied with everything needed to cook a good meal and eat your free, home-cooked breakfast in our sunny dining room. There's a supermarket just behind the hostel.

A stay Rossio Hostel includes free individual lockers and locks, free towels, linens and duvets and free cooked breakfast. There's also radio-equipped shower facilities.

We've also got free coffee and tea all day plus free maps, tourist info and advice and free local calls. You can burn CDs and DVDs at our 24hr reception. And after you check out you can leave your luggage with us for the day, free of charge.

To make your stay fun, we have different activities every night. Managed by a young and energetic team, we will do our best to make your stay in Lisbon a memorable and wonderful experience!

We were voted the Number 2 Hostel Worldwide at the 2008 and 2009 Oscars, and 2nd Best Small Hostel Worldwide in 2010!

Note that Lisbon has now a city tax of 2€ per person per night until the maximum of 14€ per person, 7 nights. That amount IS NOT included in the prices you book. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.0

  • Location 9.6

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 8.6

  • Facilities 8.2

Latest Reviews

  • 10.0


    09 Sep 2021
    Very nice place to get by! Very safe as a girl solo traveler. I recommend 100%
    Spain, Female, 25-30
  • 10.0


    19 Aug 2021
    The hostel was very clean, also very nice and comfortable. I really enjoyed my stay! There's a bar where you can have drinks or a beer and couches to chill, relx and read a book. The atmosphere is very quiet and relaxing. The breakfast was INCREDIBLE an it's included in it's price which is worth it. I will definitely come back!
    Spain, Female, 25-30
  • 9.4


    10 Sep 2021
    Great, helpfull, friendly staff. Location of the hostel is amazing.
    Slovenia, Male, 25-30
  • 9.4


    27 Aug 2021
    Localizacao das melhores💒💒💒 So nas camaratas as tomadas se localizam em locais arduos dificil acesso! Staff♡♡♡♡♡ dos melhores! Se volto????!!!🚀🚀🚀🚀🚀🚀🚀 Claro, voltarei sempre que puder com satisfacao de ter sido bem recebido!♡♡♡♡♡♡♡♡♡♡♡☺☺☺☺☺☺☺☺😎😎😎😎
    Portugal, Male, 41+
  • 9.1


    31 Aug 2021
    Great location and staff
    France, Female, 18-24
  • 9.1


    17 Aug 2021
    Great location in the centre of Lissabon, very helpful and friendly staff and breakfast was included - would definitely book again!
    Germany, Female, 25-30
  • 7.7

    Very Good

    14 Sep 2021
    80 steps up from the street to our room - not ideal with a large bag and bad knee. Staff was friendly and welcoming.
    USA, Male, 41+
  • 6.6


    17 Sep 2021
    Location is great (in the heart of Lisbon, close to all the main sights and the Barrio Alto district), but as others have said bathrooms were mouldy and dated. I had a double room which was decent for the price. Staff were friendly and helpful, no issues there. Atmosphere was a bit lacking, this is definitely not a social hostel. However staff are more than happy to point you in the direction of social activities eg pub crawls. Overall if the bathrooms were improved I'd recommend this hostel.
    Australia, Male, 25-30
  • 4.0


    08 Sep 2021
    Horrible customer service! I went to the hostel really early in the morning and got no answer from the reception desk. I rang the bell lots of times and even made a call (from a hotel that is in the area that was kind to help) to the number provided and no one answered. I waited half an hour and then had to leave the place and look for another hostel. I don’t understand how a place can open late or have no one in reception when there are travelers arriving any time and tired. This is bad!
    Paraguay, Male, 25-30
  • 2.9


    04 Sep 2021
    Had the worst hostel experience ever!!!
    India, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi


  • 2011

    2nd, Worldwide Small Hostel

  • 2010

    2nd, Best Small Hostels

  • 2010

    2nd, Worldwide

  • 2009

    Most Fun Hostel

  • 2009

    Best Small Hostels

  • 2009

    2nd, Worldwide

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