Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation with 48 hours in advance for groups.

Additional Info:

groups with ages under 18 years old must have adulds responsables for the group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Rossio Hostel happily welcomes all backpackers to discover Lisbon while enjoying the comfort and inviting atmosphere of our brand-new hostel. With the highest standards of quality and commodities offered, you're sure to benefit from your stay with us.

Centrally located (Baixa/downtown) with the city's major transportation systems right at our doorstep, Lisbon is accessible and easy for you to explore. Our multilingual staff's familiarity with the city and Portugal will help you find activities suited to your tastes and interests, as well as recommend hidden treasures off the beaten path.

You can join us for our planned activities or just relax and watch a movie in our media room. Enjoy our large common areas and free, high-speed internet and Wi-Fi access. Relax in our common area and watch TV and movies or find something in our book exchange. And at the end of the day, retire to your bedroom located on a separate floor for a quiet and restful night. The options are endless.

Take advantage of our new kitchen, supplied with everything needed to cook a good meal and eat your free, home-cooked breakfast in our sunny dining room. There's a supermarket just behind the hostel.

A stay Rossio Hostel includes free individual lockers and locks, free towels, linens and duvets and free cooked breakfast. There's also radio-equipped shower facilities.

We've also got free coffee and tea all day plus free maps, tourist info and advice and free local calls. You can burn CDs and DVDs at our 24hr reception. And after you check out you can leave your luggage with us for the day, free of charge.

To make your stay fun, we have different activities every night. Managed by a young and energetic team, we will do our best to make your stay in Lisbon a memorable and wonderful experience!

We were voted the Number 2 Hostel Worldwide at the 2008 and 2009 Oscars, and 2nd Best Small Hostel Worldwide in 2010!

Note that Lisbon has now a city tax of 2€ per person per night until the maximum of 14€ per person, 7 nights. That amount IS NOT included in the prices you book. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.7

  • Staff 9.5

  • Atmosphere 8.7

  • Cleanliness 8.6

  • Facilities 8.3

Latest Reviews

  • 10.0


    23 Jun 2022
    We only wish we could give Rossio Hostel a rating higher than 10. This is our second time back to Rossio Hostel - the first time we thought it was the best hostel we've ever stayed at, and we have stayed at quite a number over the years. Rossio is even better than it was before, and it was already amazing. Fado night, pizza night - amazing staff. Big thanks to Madelena, Leavis (hope I spelled that right), Victoria, Rita, Elsa, Paula, Mykala and everyone else I haven't the names - stellar!!!
    Canada, Male, 41+
  • 10.0


    15 May 2022
    Great location excellent hosts lovely hostel great breakfast!! Happily stay here again thanks for a great time
    England, Male, 41+
  • 9.7


    20 Jul 2022
    Loved staying here! Atmosphere was amazing and met some really cool people at pizza night! Very friendly staff. Had a simple breakfast every morning and a nice bar with cheaper drinks. Only downside was there was no AC in our room and a weak fan, which got very hot. Our room also faced a very loud street so was not able to sleep past 7:30. Overall great time and would stay again!
    USA, Female, 18-24
  • 9.7


    19 Jul 2022
    This place was great! It was very clean and cute! I loved the private room with views overlooking the city. The security was great, but when I came downstairs early in the morning to head out for the day, I noticed that the main entry door was wide open. This key-access door is supposed to be locked and shut to make sure only guests enter. Luckily, there are key-access doors on each level to enter the hallways to get to your rooms (which also have a lock) so there were backup locked doors/security measures
    USA, Female, 18-24
  • 9.4


    27 Jun 2022
    Great atmosphere and great place to meet people!
    USA, All Female Group, 18-24
  • 9.1


    15 Jun 2022
    This hostel was great and the rooms and bathrooms were spacious and clean. The lobby was very welcoming and the staff was always willing to help you out with directions or any other needs you had. They also had complimentary breakfast each morning which was a huge plus! The hostel is located above a souvenir shop so you have to walk through the shop to get to the hostel which was a bit odd and made it slightly difficult to find, but otherwise the location of the hostel was great and very central
    USA, Female, 18-24
  • 9.1


    19 May 2022
    Postcode and lots of hostels The location is good and there was everything you expect from the hostel. The staff are helpful and friendly and the Breakfast was good.
    England, Male, 41+
  • 8.9


    06 Jul 2022
    Staff were very helpful and the vibes were good but the hostel rooms were not great, crammed into a tiny 4 bed dorm with outlets that didnt work and weren’t close to the beds and it wasn’t very clean
    Canada, Female, 25-30
  • 7.7

    Very Good

    23 May 2022
    Friendly hostel with great location, staff were lovely! But the facilities were a bit basic - bunk beds didn’t have any side bars on upper beds which made me feel a bit unsafe. There was a plug and light for upper bed but nowhere to put your belongings whilst charging which meant you worried about them falling on the floor. Tiny safe for each bed for keeping things secure. Showers in bathroom had nowhere to change and I had to move into a toilet cubicle to dry and change.
    England, Female, 31-40
  • 7.4

    Very Good

    23 Jun 2022
    I got a private room but I had to share the common space bathroom. The location of the hostel was amazing, the room was clean, the front desk staff was nice, the breakfast was nice, and the only complaint was the bathroom ( which really bothered me). There is a common bathroom - tiny shower stalls you have to push to water button every 10 seconds ( why? it's not saving that much water it's just annoying TBH) ... the same thing with the sink ( which I think is so unhygienic every 10 sec)
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi


  • 2011

    2nd, Worldwide Small Hostel

  • 2010

    2nd, Best Small Hostels

  • 2010

    2nd, Worldwide

  • 2009

    Most Fun Hostel

  • 2009

    Best Small Hostels

  • 2009

    2nd, Worldwide

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