Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

7 Days Cancellation Policy

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ryokan Muntri Boutique Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located in the heart of UNESCO Heritage Zone of GeorgeTown, Ryokan Muntri Boutique Hostel is the preferred choice of travellers into Penang. Perfectly nestled in the quiet street of Lebuh Muntri (Street) and walking distance to Love Lane and Chulia Street where all the bars, cafes and street food vendors are located. Little India and China Town is only a stone’s throw away, so are Peranakan Museum and Komtar (iconic building of Penang) and lots of world class street arts.

Ryokan Muntri Boutique Hostel is a clear favourite for young travellers coming in small or big group. We have a total of 58 dormitory beds and 4 private double rooms. Dorm are configured in

6 Bed Mixed Dorm
4 Bed Mixed Dorm
4 Bed Female Dorm
6 Bed Mixed Dorm with Private Bathroom
Double Room (Shared and Attached Bathroom)

Front desk is opened daily 7am-11pm and we can arrange for after hours check in with advance notice. All Dormitory beds are refreshed with Universal Plug & USB Charging ports for charging, an initiative we put in for travellers' convenience.

We have a few bikes available and George Town is a cycling-friendly city. Free WIFI throughout the property and Ryokan Muntri also features a games area. Guests can enjoy our water dispenser.

Things to note:

In order to make your stay safe and pleasurable we ask you kindly to stick to the following house rules:

If the check-out time of 12 in the afternoon is exceeded you will automatically be booked for another night. We won't be surprised if you like our place so much that you automatically want to stay!

Valid photo identification is required. We only accept national ID cards or drivers license and passport for foreigners.

To make the stay pleasurable for everyone please respect each other's peace, privacy and belongings. Stealing is not cool; karma will knock you right in the head!

Only paying guests can stay overnight. We are happy to welcome visitors of our guests in the bar area but they are only allowed to stay till 11 pm.

Smoking inside Ryokan is strictly prohibited. At the outdoor bar area smoking is allowed.

We're not in a hippie commune or a war zone, absolutely no drugs or weapons allowed! We reserve the right to confiscate them and notify the authorities and they don't joke around.

Consumption of alcohol is restricted to the restaurant/cafe. Alcohol abuse must have been fun when you were twelve but by this age? Please drink responsibly.

For health and hygiene reasons we cannot allow pets or animals. There's a Bird Park, Butterfly Farm, Snake Temple and a Botanical Garden filled with cute little monkeys, we advise you to pay them a visit if you do get lonely.

For the same reasons we ask you kindly to keep dorms and public places clean and tidy, pick up after yourself. Our staff is not your mom. We want to be the cleanest hostel you've ever stayed in but for that we need your help!

During check-out all items rented from the hostel must be returned. (otherwise your deposit will be forfeited)

Sorry guys but Ryokan is not liable for any damage or loss of your belongings. Please take care of them.

Alright, maybe not a rule but a more a wish: we hope you have a wonderful stay!

We trust everyone to respect our house rules. If for some reason rules are not abided, we reserve the right to take your deposit, expel you from the hostel, charge you for any caused damage resulting in loss of income, or call the authorities. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 9.7

  • Staff 9.4

  • Atmosphere 8.3

  • Cleanliness 9.3

  • Facilities 8.6

Latest Reviews

  • 10.0


    12 Jan 2020
    location was amazing - right in the centre of georgetown, close to everything and within walking distance. staff super friendly and helpful. free breakfast and tea and coffee and water refill all day. can book everything from the hostel, cheap laundry. clean and tidy and common area to socialise and meet people.
    England, All Female Group, 18-24
  • 10.0


    02 Jan 2020
    Fantastic hostel with a really great atmosphere. Many thanks to staff, especially Ken who ensured we saw the best of Penang!
    Australia, Male, 31-40
  • 10.0


    30 Dec 2019
    Awesome stay, super clean, good beds, great free breakfast with coffee and tea, good location, and the staff was super friendly. One of my favourite places in Southeast Asia!
    Canada, Male, 25-30
  • 9.7


    02 Dec 2019
    Enjoyed my stay at the Ryokan! This hostel is in a really great location of Georgetown. All the staff members are very helpful and friendly. The hostel also offers a nice variety of food for breakfast compared to other hostels that only provide toast.
    USA, Female, 31-40
  • 9.4


    16 Dec 2019
    The hostel was located near everything. The room was big and bed comfy. Breakfast was basic but ok and like other hostels. The staff were friendly and helpful. The only negative was our air con unit had seen better days and needed replacing...the only function that worked was on/off and temp. Also the noise from the dorms upstairs were inconsiderate and sounded like heard of elephants. We expected some noise being in a hostel but the quiet time was not adhered to. But a nice stay.
    England, Couple, 41+
  • 9.1


    01 Nov 2019
    The hostel is clean, perfectly located and the private room I stayed is was small but lovely- no complaints. The staff were friendly and check in/out was easy. My only negative comment would be that I wanted some help booking a local food tour and the hostel really didn't have any recommendations or preferred tours that they use. It would have been really helpful if they could provide some suggestions. I would absolutely stay again though, great value for money.
    Australia, Female, 31-40
  • 8.3


    03 Dec 2019
    We stayed for 2 nights. First night is okay. The hostel is valued for money. It has all the basic. The location is central. Overall, it is okay and we like it. The second night, there are a lot of other guests in other rooms and upstairs. The place turns out to be quite noisy. We can hear every steps as the wall and the floors are very thin. In summary, the place is solid in terms of price, location and value. It is okay if you are not sensitive about noise.
    Indonesia, Male, 31-40
  • 8.0


    07 Nov 2019
    Overall, good stay. Just beware that: The beds/pillows are very cheap and uncomfortable. Anyone coming down the hallway is extremely loud, even shakes your bed. (Bring earplugs) The rooms were veryyy cramped. BUT the location was good!! Everything was clean and we were able to walk to a lot of places. And the free breakfast selection (although odd choices) was plentiful!
    USA, Female, 25-30
  • 8.0


    04 Nov 2019
    First off, I was Ill for the entirety of my stay so don't have the best of memories here. The rooms were dark and cramped but beds were comfortable and good security. Main issues were the showers had a lot of bugs in them and when people walked past your room, the floor shook and the lockers would rattle and make lots of noise. The free breakfast was very good though.
    England, Male, 31-40
  • 6.9


    14 Nov 2019
    Good location and nice free breakfast; but absolutely zero atmosphere. Walls are very thin so loud groups in next dorm and people in street can be heard word for word all through the night. No social events. Don’t book if you are solo traveller!
    Australia, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Board Games
  • Wi-Fi