Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note this Hostel will request 1 night payment in advance to accept your group booking. Please contact the hostel after you proceed your booking to arrange this 1 night payment.

Cancellation Policy: you can cancel up until 2 weeks prior to your arrival date free of charge. If you cancel less than 2 weeks prior to your arrival date, we will charge the first 2 nights of your reservation as a cancellation fee.

No Show Policy: if you do not arrive on the specified date of arrival for your reservation you will be charged the full price of the first 2 nights of your reservation.

Reduction in Numbers Policy: we do not accept any change to the number of people in your group without notification at least 2 weeks prior to your specified arrival date.

Additional Terms and Conditions

Touristic Tax: Sant Jordi Portugal Unipessoal Lda. informs that, due to "LEy 5/2012 of 20 March 2012, the establishment is enforced to collect the amount corresponding to the touristic tax. In conformity with the definition provided by the "Decreto Ley 3/2012", 16th October, the amount due will be calculate per person per night ( not applicable to minors under 16 years of age) with a maximum of 7 nights. In the case of minors (under 16 years of age), to avoid the required payment of the tourist tax proof of age must be established and verified with official documentation ( personal ID or Passport).

Key Deposit: at the time of check-in, a key deposit of 10€ per guest will be charged. The same must be paid in cash. The deposit will be refunded upon check-out at the moment of successful return of all the keys and after checked the good conditions of the rooms occupied. The penalty for the loss of a key is 10€ for each key lost.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Sant Jordi Hostels Lisbon

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Sant Jordi Hostels – Lisbon is a chic designer hostel near Downtown Lisbon. The hostel is designed to be vintage and elegant, with modern facilities and all the comforts of home. We have free Wi-Fi throughout the building, private garden, a kitchen equipped with everything needed to cook a good meal, spacious bedrooms and very comfortable beds. The hostel offers both private and shared rooms, with the option of an ensuite.

Events and dinners are run in the hostel most nights. Don’t forget to check the Imperial Bar downstairs, after a nice day exploring Lisbon. The sleek and retro atmosphere allows guests to sit back, relax and enjoying having a few drinks with other guests.

This 20th-century building is located in a beautiful traditional Portuguese neighbourhood. The hostel is surrounded by a number of restaurants, a supermarket, and is only a 5-minute walk to the Anjos metro stop. The iconic Tram 28 has a stop right outside, making it so easy to get around and explore the city. It´s a short walk to the famous Monte Agudo viewpoint and about 20-minutes to St. George Castle. The International Airport is a 15-minute drive or 20 minutes by bus. The location makes it very easy to get around Lisbon and lessen travel times.

Reception is open 24/7, manned by a friendly, multi-lingual team who will provide you all the information you will need or want - sightseeing, transportation, restaurants, nightlife and more. A free walking tour leaves daily from the hostel.

Breakfast is available everyday between 7:30 am – 10:00 am

Check-in is from 3:00 pm

Please Note: If you are changing your arrival time, please e-mail us. It is important that we are kept aware of any changes to your reservation. Note that the booking system uses the 24-hour clock.

Check-out is at 11:00 am

If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. Sant Jordi Hostels also have free luggage storage!

Cancellation Policy

Cancellations are accepted by e-mail only and have to be received at least 24 hours in advance of your arrival time. There are no exceptions. All late cancellations will be automatically charged the price of the first night of the reservation to the credit card provided with the booking.

*If you choose to make a Non-Flexible Booking and you cancel your booking then, regardless of how much notice you give, DEPOSITS AND BOOKING FEES WILL BE NON-REFUNDABLE.

Taxes not included – occupancy tax 2 EUR per person per night

A 5€ deposit in cash (euros only) is required for your allocated key card upon check-in. You can claim the deposit when returning your room key card to the Front Desk at check-out. Losing or failing to return your key card will result in forfeiture of the deposit amount and a new deposit will need to be made for replacing it. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 8.8

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 8.8

  • Facilities 9.1

Latest Reviews

  • 10.0


    02 Nov 2019
    Amazing stay! Everyone was so friendly and welling to help out in anyway. Great experience I highly recommend staying here.
    USA, Male, 25-30
  • 10.0


    01 Nov 2019
    This is an incredibly social hostel, with nightly dinners and an outgoing and engaging vibe. However, what far exceeded any expectations I had were the OUTRAGEOUSLY generous staff. They were super down-to-earth and easygoing. Tato immediately feels like your best friend, and will go out of his way to make you feel at home. Fran is a riot, somebody you just want to be around. Renata and Natalie are super easy to talk to. The staff is what makes this hostel shine. Can’t wait to return!
    USA, Female, 25-30
  • 10.0


    01 Nov 2019
    Hands down the best hostel we have stayed in so far. From the second we walked in we were amazed with the charm of the building and the hospitality of the staff. Group dinners were delicious and such an added bonus for only 5€. From Tato, Sara and Fran to the rest of the staff, thank you all so much for being such welcoming and kind people. YOU GUYS ARE THE BEST! Can’t wait to stay here again in the future!
    USA, Couple, 25-30
  • 10.0


    01 Nov 2019
    Best hostel I’ve ever stayed at!!! The building is an incredible old monastery and the beautiful gardens were an added bonus! Staff are so friendly and welcoming to all and provide any information of help you may need. It’s location is perfect as you can follow the tram line down to the centre and see beautiful views of Lisbon. Definitely a place to stay if you want to meet other travellers, cool staff, great atmosphere and great value for money! Can’t wait to come back soon!!!
    Australia, Female, 25-30
  • 10.0


    31 Oct 2019
    The best hostel I stayed so far. Great helloween party I had here. Thank you for that. Best wishes, The God of Sun
    Lithuania, Male, 25-30
  • 10.0


    29 Oct 2019
    This is the best hostel I’ve ever stayed in. It’s set in a beautiful building with great facilities like kitchen and bar but the experience was made by the people that work there. Special shoutout to Tato who made sure everybody was having a good time and helped me with a problem I had with my booking (which was my fault). Also Ezra who showed me a good time around the city. Overall a very good hostel I’d highly recommend especially for the price.
    USA, Male, 18-24
  • 9.7


    31 Oct 2019
    Beautiful hostel with great customer service. Thank you for making my stay in Lisboa so comfortable.
    USA, Female, 25-30
  • 9.4


    01 Nov 2019
    Really nice place! Staff is very friendly and garden is amazing to chill in!
    Netherlands, Male, 18-24
  • 9.4


    29 Oct 2019
    A great choice if you are staying in Lisbon and want to be close to a metro stop/town centre etc. The dorms are value for money and the hostel offers a great bag holding service that is extremely safe and secure. The staff are extremely warm and friendly and happy to help with anything you need. Was also extremely impressed with the cafeteria/kitchen/bar area downstairs. they also have a lovely garden. I found the toilet facilities/shower etc to be a bit lacking.
    Ireland, Female, 18-24
  • 7.1

    Very Good

    31 Oct 2019
    I loved the building, and the layout is pretty cool. Nice courtyard as well. Felt like I was back in college living in Res. Definitely felt more like a dorm, from my shared room to the bathroom. Not a bad thing, but it was the vibe. Came super late at night due to a delayed flight. I couldn’t call so I sent an email and they got back to me quick and I like that. Staff was tentative and nice! Good breakfast. Flora and Fauna is right around the corner if you’re looking for good coffee and food!
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2020

    1st, Hostel Chain

  • 2020

    9th, Worldwide Medium Hostel

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