Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note this Hostel will request 1 night payment in advance to accept your group booking. Please contact the hostel after you proceed your booking to arrange this 1 night payment.

Cancellation Policy: you can cancel up until 2 weeks prior to your arrival date free of charge. If you cancel less than 2 weeks prior to your arrival date, we will charge the first 2 nights of your reservation as a cancellation fee.

No Show Policy: if you do not arrive on the specified date of arrival for your reservation you will be charged the full price of the first 2 nights of your reservation.

Reduction in Numbers Policy: we do not accept any change to the number of people in your group without notification at least 2 weeks prior to your specified arrival date.

Additional Terms and Conditions

Touristic Tax: Sant Jordi Portugal Unipessoal Lda. informs that, due to "LEy 5/2012 of 20 March 2012, the establishment is enforced to collect the amount corresponding to the touristic tax. In conformity with the definition provided by the "Decreto Ley 3/2012", 16th October, the amount due will be calculate per person per night ( not applicable to minors under 16 years of age) with a maximum of 7 nights. In the case of minors (under 16 years of age), to avoid the required payment of the tourist tax proof of age must be established and verified with official documentation ( personal ID or Passport).

Key Deposit: at the time of check-in, a key deposit of 10€ per guest will be charged. The same must be paid in cash. The deposit will be refunded upon check-out at the moment of successful return of all the keys and after checked the good conditions of the rooms occupied. The penalty for the loss of a key is 10€ for each key lost.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Sant Jordi Hostels Lisbon

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Sant Jordi Hostels – Lisbon is a chic designer hostel near Downtown Lisbon. The hostel is designed to be vintage and elegant, with modern facilities and all the comforts of home. We have free Wi-Fi throughout the building, private garden, a kitchen equipped with everything needed to cook a good meal, spacious bedrooms and very comfortable beds. The hostel offers both private and shared rooms, with the option of an ensuite.

Events and dinners are run in the hostel most nights. Don’t forget to check the Imperial Bar downstairs, after a nice day exploring Lisbon. The sleek and retro atmosphere allows guests to sit back, relax and enjoying having a few drinks with other guests.

This 20th-century building is located in a beautiful traditional Portuguese neighbourhood. The hostel is surrounded by a number of restaurants, a supermarket, and is only a 5-minute walk to the Anjos metro stop. The iconic Tram 28 has a stop right outside, making it so easy to get around and explore the city. It´s a short walk to the famous Monte Agudo viewpoint and about 20-minutes to St. George Castle. The International Airport is a 15-minute drive or 20 minutes by bus. The location makes it very easy to get around Lisbon and lessen travel times.

Reception is open 24/7, manned by a friendly, multi-lingual team who will provide you all the information you will need or want - sightseeing, transportation, restaurants, nightlife and more. A free walking tour leaves daily from the hostel.

Breakfast is available everyday between 7:30 am – 10:00 am

Check-in is from 3:00 pm

Please Note: If you are changing your arrival time, please e-mail us. It is important that we are kept aware of any changes to your reservation. Note that the booking system uses the 24-hour clock.

Check-out is at 11:00 am

If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. Sant Jordi Hostels also have free luggage storage!

Cancellation Policy

Cancellations are accepted by e-mail only and have to be received at least 24 hours in advance of your arrival time. There are no exceptions. All late cancellations will be automatically charged the price of the first night of the reservation to the credit card provided with the booking.

*If you choose to make a Non-Flexible Booking and you cancel your booking then, regardless of how much notice you give, DEPOSITS AND BOOKING FEES WILL BE NON-REFUNDABLE.

Taxes not included – occupancy tax 2 EUR per person per night

A 5€ deposit in cash (euros only) is required for your allocated key card upon check-in. You can claim the deposit when returning your room key card to the Front Desk at check-out. Losing or failing to return your key card will result in forfeiture of the deposit amount and a new deposit will need to be made for replacing it. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.1

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.4

  • Facilities 9.5

Latest Reviews

  • 10.0


    18 Apr 2019
    Searching for hostel? choose wisely. And this is a great one, in my opinion! Everything you need to enjoy a hostel, with tourists from many places. Awesome atmosphere, thematic style/architecture, the location(to hangout in the city). Everything was clean, organised. Nice kitchen, gardens, bar,comfortable rooms! You won’t miss this great experience to meet! I’ll come back, awesome. With an incredible staff, thanks to Tato, Rodrigo, Lara, excellent job!friendly,sympathetic, always there to help.
    Brazil, Male, 25-30
  • 10.0


    16 Apr 2019
    Staff are so welcoming and fun, make you really feel like you’re part of a family. Thanks Tato for feeding some hungry travellers in need and showing us the amazing roof top for sunset. Thanks Norby for always helping us with our bookings and going out of your way to help us share a room. Thanks Fran for being so fun and inclusive, getting everyone involved in the party. The old building and garden is beautiful and a pleasure to stay in, one of the most beautiful hostels I have ever stayed in
    Australia, Male, 18-24
  • 10.0


    16 Apr 2019
    I highly enjoyed my stay at this hostel. The staff was pleasant and very welcoming (especially Norbi!), and answered any questions I had. The outside garden area is lovely and the bar is very cute. My room and bed was very clean, as well as the adjoining bathroom to the dorm I was in. If I ever return to Lisbon I will book at this hostel again!
    USA, Female, 25-30
  • 10.0


    10 Apr 2019
    Honestly, one of the best kept hostels I’ve ever stayed at! The patio is beautiful, the bar is fun, the rooms are classy and it was not even expensive! Super recommend it! Staff wise, Tato and Lara are awesome so keep an eye out for them. Lara is a typical argentinian (inside joke) so mostly watch out for her!
    Mexico, Male, 25-30
  • 10.0


    06 Apr 2019
    Absolutely perfect. Look no further. Great place to meet travellers, in both the garden and the bar. Comfortable beds in ridiculously beautiful dorms. And not to mention the all-round fantastic staff. Shout out to Salman for cooking Bangladeshi food for this tipsy guy deep into the night, and to Ricardo for being an absolute legend, even going out of his way to mail my postcard the day after I left!
    Netherlands, Male, 25-30
  • 10.0


    06 Apr 2019
    The place, the staff, the attitude, the hospitality, everything was in high quality. In reception guys are super nice and they helped me in everything i needed. Especially, Norbi, he was so kind and professional in his work. They so friendly and helpful. It was my first time in Lisbon and my first impression about this city was Woow, because of this atmosphere there in hostel "Sant Jordi". The building is so cool as it were used as a church as a villa in the past. It is super cool.
    Azerbaijan, Female, 18-24
  • 10.0


    05 Apr 2019
    My stay at this hostel was a great experience. The staff are really incredible. Especially Norbi and Tato. They really are gems. I've been traveling for two months and been to a lot of hostels. This one is one of my favorites now. Oasis in Granada and this one. The only thing I noticed you missed was couches to relax. I was only going to stay 2 days, but Ive been here for 6. Thank you guys so much :)
    Norway, Male, 18-24
  • 9.7


    16 Apr 2019
    Lovely hostel with great kitchen, garden and bar. Plus the staff are awesome and very friendly. Shoutout to Catarina and Raquel for going out of their way to help me find a room and check in early. Definitely recommend!
    Italy, Male, 25-30
  • 9.1


    11 Apr 2019
    Beautiful hostel. Clean beds. Large kitchen, amazing courtyard area and orange/lemon tree! Unfortunately I was in the front room so it was quite noisy.
    Australia, Male, 18-24
  • 8.9


    16 Apr 2019
    Beautiful garden, building, and layout. There's a bar downstairs and an opportunity to meet people which is great. Would be better to have more social events given how big the hostel is. Great value, including free towel and breakfast, but breakfast was a major disappointment. Both mornings I went for breakfast almost everything was gone, the coffee maker was broken, and the juices were just like colored sugar water.
    USA, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Vending Machines
  • Board Games
  • Wi-Fi