Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.2
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

This property is 3 minutes away from the Carribbean Sea, 200 meters from the city hall, 400 meters from the ADO bus station and 600 meters from the ferry terminal of Playa del Camrmen. We are near the minivans station to go to the most beautiful beaches in Quintana Roo, located within one hour away from Playa del Carmen. The hostel provide bicycle rentals if you want your trip more invigorating. We have free parking for our guests and the reception is open 24 hours. There is Wifi available. You can rent towels and there are lockers for free to keep your personal belongings in case you need them.
Sayab hostel has a diving school, It´s called “Good Vibes Diving”, a very friendly and fun school. We want to provide the best service for you so if you require some information on tours, diving and tourist orientation we will give it to you.
We have breakfast included, a healthy and delicious breakfast to start your mornings in relaxed and energetic atmosphere with a premium architecture.
The hostel has shared rooms with shared bathrooms with A/C (from 9pm to 9am) and fans as well as private rooms with their own bathrooms. You will be surprised about the cleanliness and neatness, since our main goal is your comfort and safety.
We are located in a privilege area in Playa del Carmen; everything is within walking distance.
You will feel at home and we will be grateful, so at the end of your staying you are already part of the Sayab family!


Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards (Visa, MasterCard).
Taxes of 19% not included.
Environmental Tax of 20mxn (USD 1) not included.

Check in from 15:00.
Check out before 12:00.
You need a valid photo ID in order to check-in! No ID = No check-in!


Children not allowed.

Pets not allowed

Free cancellation up to 2 days before arrival before 15:00
No show, the hostel will charge 100% of the first night. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.2

  • Location 9.3

  • Staff 7.9

  • Atmosphere 7.6

  • Cleanliness 8.1

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    15 Jul 2019
    Great new Hostel! The place has a really nice patio with a swimming pool, designed to meet new people. The room very nice, clean and comfortable. Staff friendly and predisposed to provide information about Playa del Carmen. Great location too. Definitely stay here in Playa!
    Mexico, Male, 25-30
  • 10.0

    Superb

    17 Jun 2019
    I like the style of this hostel and the fact that is close to Playa del Carmen Market.
    USA, All Female Group, 41+
  • 10.0

    Superb

    22 Mar 2019
    Excellent hostel. I stayed there while travelling by myself, the atmosphere was really chill and fun. All the facilities, as well as the place itself were in the best conditions. Would recommend it 10 out of 10 times. Cheers
    Chile, Male, 25-30
  • 9.1

    Superb

    14 Jun 2019
    Beautiful hostel and so clean! Very relaxed vibe and quite quiet but good location close to beach. Had a lovely stay and made our time in playa.
    England, Couple, 18-24
  • 8.3

    Fabulous

    24 Mar 2019
    The rooms are really small with a lot of people. The other parts of the hostel are quite nice though. The hostel is very near to the Center. And the stuff was friendly but a lot were not able to talk fluent spanish.
    Switzerland, Female, 25-30
  • 8.0

    Fabulous

    16 Jul 2019
    The room for 3 was tiny but nice, ac great, staff is nice, but the breakfast was kind of a mess and the milk was out at the sun a bit and some things were missing
    Israel, Male, 18-24
  • 7.7

    Very Good

    10 Mar 2019
    Perfect location and very friendly staff at reception. We were offered a free drink token to use at the bar upon arrival however, we were the only English people staying. The rooms were quite cramped and we noticed stains on the mattress covers and walls and some of the lockers were broken/damaged. The facilities were good and they have a dive school running from the hostel. Breakfast was pretty basic: fruit and toast but all you need. The hostel also provided water refills. Overall: 7.7/10
    England, Couple, 18-24
  • 7.7

    Very Good

    08 Mar 2019
    Not super friendly staff. Very clean. Great location. Breakfast was quite poor, mainly butter on toast.
    Mexico, Female, 18-24
  • 5.7

    Rating

    12 Jul 2019
    If you don't want to sleep then this place is fine !!! They have loud music playing up until 2 am despite there being no one at the bar. Then the music starts playing in the morning at 8 for breakfast. The private room has a s**t door that is loud to open and close which will disturb other guests and the Gap is large at the top so the room doesn't feel private and when people turn the light on outside it shines into the room waking you up in the middle of the night. We hardly slept!!!!
    Australia, Couple, 18-24
  • 5.4

    Rating

    02 May 2019
    That hostel is amazing, the pool is beautiful, the whole space is very welcoming. The only thing is that the staff don't really speak english, and for some reason all of the travelers there were Argentinians. I would definitly not recommand going there if you don't speak spanish, or if you are travelling by yourself. I was so bored that i left a day earlier.
    France, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Board Games


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