Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.8
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

This property is 3 minutes away from the Carribbean Sea, 200 meters from the city hall, 400 meters from the ADO bus station and 600 meters from the ferry terminal of Playa del Camrmen. We are near the minivans station to go to the most beautiful beaches in Quintana Roo, located within one hour away from Playa del Carmen. The hostel provide bicycle rentals if you want your trip more invigorating. We have free parking for our guests and the reception is open 24 hours. There is Wifi available. You can rent towels and there are lockers for free to keep your personal belongings in case you need them.
Sayab hostel has a diving school, It´s called “Good Vibes Diving”, a very friendly and fun school. We want to provide the best service for you so if you require some information on tours, diving and tourist orientation we will give it to you.
We have breakfast included, a healthy and delicious breakfast to start your mornings in relaxed and energetic atmosphere with a premium architecture.
The hostel has shared rooms with shared bathrooms with A/C (from 9pm to 9am) and fans as well as private rooms with their own bathrooms. You will be surprised about the cleanliness and neatness, since our main goal is your comfort and safety.
We are located in a privilege area in Playa del Carmen; everything is within walking distance.
You will feel at home and we will be grateful, so at the end of your staying you are already part of the Sayab family!


Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards (Visa, MasterCard).
Taxes included.

Check in from 15:00.
Check out before 12:00.
You need a valid photo ID in order to check-in! No ID = No check-in!


Children not allowed.

Pets not allowed

Free cancellation up to 2 days before arrival before 15:00
No show, the hostel will charge 100% of the first night. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.0

  • Location 9.7

  • Staff 8.4

  • Atmosphere 8.2

  • Cleanliness 8.7

  • Facilities 8.8


Latest Reviews

  • 9.7

    Superb

    19 Jan 2019
    Great spot with awesome facilities
    Australia, Male, 18-24
  • 8.6

    Fabulous

    31 Dec 2018
    Great location and nice pool area Good job
    Canada, Male, 41+
  • 7.1

    Very Good

    01 Jan 2019
    Nice pool and bar area. Good location. My mattress and pillow smelled of B.O./damp/cheesiness through the sheets. Guests aren’t permitted to bring their own alcoholic beverages onto the premises. You’re charged daily for towel rental even though they only need to wash it once which is kind of a rip off.
    England, Female, 25-30
  • 4.0

    Rating

    30 Dec 2018
    It’s a beautiful hostel building with a nice pool. Sadly they were doing building work in the pool / bar starting really early (noisily). We paid extra for air con which wasn’t working for 2 nights. There wasn’t enough kitchen bowls, glasses etc or food for breakfast on 2 occasions. They play music late, loudly. The worst part is we gave this feedback to staff in person on several occasions to give them a chance to fix things but it was met with a shrug and no sense of urgency to make amends
    England, Female, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Board Games

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