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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to the newest hostel in Cancún! Señor Frogs Hostel offers a new standard in an astonishing location 2 min walk to the beautiful white sand beach! The hostel features a floating pool and a huge bar with an amazing lagoon view, a cosy hangout area were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish. Don’t miss our BBQ pool party every Saturday! We also collaborate with Party Rockers travel Agency to offer help with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Free breakfast included. One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast.

Right at the Hotel Zone, located where all the big resorts and party are at. By the lagoon, across the street from the beach. In addition,. you can also visit other famous attractions of the city such as Mercado 28, Olímpico Andrés Quintana Roo and the Planetarium of Cancun, amongst other important attractions of our city.

Beautiful brand new rooms, we have dorms fitting 6, 8, 10 and 12 people (all of them with two ensuite bathroom, except for the 6 bed-dorm which has one). Every bunk bed with a privacy curtain, bed lamp and USB plug, big locker with a plug inside as well. Private bedrooms for two people available, all ensuite bathroom.

Senor Frogs Hostel Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes not included.
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms.

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 9.7

  • Staff 9.3

  • Atmosphere 9.1

  • Cleanliness 9.5

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    16 Dec 2018
    Excellent hostel !! Thé best value for money ! Excellent service, the staff was really gentle , the rooms are clean and comfortable , the common area is very funny , and cool ! :) I will defenetely come back !
    Colombia, Female, 25-30
  • 10.0

    Superb

    10 Dec 2018
    I loved to be in this hostel. Everything was perfect. I only have a small complaint.... The airco inside room was extremally cold... I got sick from airco inside my room, and I needed to leave my room 2 days before my stay. I was really sick... Cold, fever, sweating... Really bad... But in general was everything perfect. I would like to ask to the managers or owner from hostel to check the rooms cause they are really cold. If this can be fixed than the Hostel have one big 10 from me.
    Brazil, Male, 31-40
  • 8.9

    Fabulous

    12 Dec 2018
    Air conditioning needs to be cooler
    Mexico, Male, 31-40
  • 8.9

    Fabulous

    11 Dec 2018
    Drunk people who come back to the hostel at 4am making noise, causing trouble, playing music and disturbing me should be screened by security before they enter the dorm especially when my room is across from reception. Thank you for the room change once I complained but this could have been prevented.
    Australia, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Things to Note

Senor Frogs Hostel Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes not included.
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms.


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