Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Shanghai Hidden Garden Youth Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Free laundry /wifi/luggage storage,nice garden and terrace , all kinds of beers and cool food. A brand new hidden garden !

After a few months' rebuilt it finally reopens again in Jun 2017.There are 7 double bed rooms and 15 dorms in total, all ensuite . There are a huge courtyard as well as a cool terrace,and free WIFI all over the hostel.

As the only one International Youth Hostel in Lujiazui area, it is ideally located in the most central area of Shanghai. Less than 10 minutes walking to the two metro stations (line 4 connected the central railway station , line 2 connected the HongQiao airport (SHA) and PuDong international airport (PVG). It is around 15 mins to go to riverside on foot and less than half an hour to walk to Lujiazui.

Free luggage storage
Free movies to watch
Free books to read
Free laundry
Free drinking water

Hot water View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    06 Dec 2019
    If you want to have some fun and get some recommendations about the city contact me on my number on wechat +8615000215967 or same number whatsapp, I am foreigner living here more then 5 years and taking care for parties, that you can get free drinks in the most popular clubs here or also I do nightlife tours tours and tours around the city! You are visiting one of the most amazing cities on earth so feel free to contact me and I will help you out! Cheers guys
    Slovenia, Female, 25-30
  • 10.0


    14 Jul 2019
    These guys posted my skateboard that I left behind!!!!! Amazing service and I very much appreciate it. So quickly too! My mistake! Thank you for helping me fix it!
    England, Male, 31-40
  • 10.0


    02 Jul 2019
    Amazing Staff, neat and clean rooms/bathroom. Love the place.
    India, Male, 31-40
  • 8.6


    20 Jul 2019
    A bit of a walk from the station, especially in the heat. Really cool atmosphere though!
    Netherlands, Male, 18-24
  • 8.3


    09 Sep 2019
    Really nice communal areas and good wifi. Most of the staff is nice but a couple were a little rude. Also saw one staff member treating a puppy uncomfortably meanly which was not ideal to see as a guest. Bed and locker were good but the room had no window and some mold in the corners. I didnt really mind but some girls left early bc of it. Oh they also almost moved a guy into the female dorm I was in bc I think they forgot I was there lol. Convenient and affordable place to stay
    USA, Female, 18-24
  • 8.3


    20 Jul 2019
    Had a difficult time finding the place, as Baidu maps led me to a location on the opposite side from the entrance, 10 minutes walk away from the actual entrance, so make sure you ask someone for specific directions. The place was nice and clean, and had many services available.
    Canada, Male, 18-24
  • 7.7

    Very Good

    11 Jul 2019
    I booked this hostel because it offer mixed dorms. When I arrived there, they had only female or male dorms. They asked us if we want to stay in a dorm where like more than 12 people sleep, including the staff. At the end we chose a private room. They cancel my old booking and told me I´ m going to get my deposit back. That never happened, you cannot get the deposit back. Besides that, we stayed there 4 nights and it was pretty confortable.
    Spain, Mixed Group, 18-24
  • 6.6


    05 Aug 2019
    My mum and I stayed here for two nights - after arriving later than expected (the hostel is a nightmare to find, and far from any subway stops), we were told there were no private rooms available (even though we had booked) and were shown to a bunk room, which smelt of mould. We were offered the room free of charge, and stayed in a private room the following night. In spite of the mistake, the staff were friendly and apologetic. Nice atmosphere, and mum enjoyed their coffee!
    England, Female, 18-24
  • 4.6


    08 Aug 2019
    Although the hostel is a youth hostel situated in Shanghai, the staff is not able to speak in English and communicate properly and also very arrogant: this created a lot of inconvenients (for example they wanted us to pay for an extra night for no reason). food and beverage inside the hostel were expensive, moreover they didn’t even have hot tea. the room was fine, but it wasn’t cleaned during the 5 days of staying: we had to ask everyday to clean at least the garbage bins. It was really a pity.
    Italy, Female, 18-24
  • 3.7


    13 Jul 2019
    Dirty, mould on all the walls. Only one staff member speaks English contrary to the website. Booked a mixed dorm but were informed no sub facility existed. Bad atmosphere. Very antisocial, very little food offered - cannot be a back out or evening in option
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room