Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Excellent Cleanliness
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Property Description

Smartholiday is locating in a strategic position on the island, in fact the property it is just 7/8-minute walk from Venezia Santa Lucia train station.

Guesthouse consists of 2 rooms in the hearth of Venice.
Each room consists of 4 single bed shared bathroom shared kitchen.
Facilities for apartment kitchen free wifi self-catering, free city maps linen towel not included no curfew.

Smartholiday conditions & policies:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 23:00 .
Check out maximum at 10:00.
Payment upon arrival by cash.

Taxes not included - occupancy tax 4.00 EUR per person per night
Breakfast not included.

- Excluded city Tax 4 EURO per person per night
- Limited Reception Hours from 10:00 to 23:00
- Pets not allowed


No curfew.
Non smoking.
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.1

  • Location 9.0

  • Staff 6.8

  • Atmosphere 6.4

  • Cleanliness 8.3

  • Facilities 7.8

Latest Reviews

  • 10.0


    04 Mar 2019
    The staff is really nice and helpful, the place is clean, it’s close to the station The WiFi is also great. I would definitely recommend to stay here.
    Australia, Male, 25-30
  • 8.9


    23 Mar 2019
    the girl could learn some basic manners.
    Serbia, Male, 31-40
  • 8.9


    17 Mar 2019
    A great hostel, in a great location in Cannareggio with helpful staff.
    Canada, Male, 18-24
  • 8.3


    12 Mar 2019
    About as good a location in Venice as I can imagine, close to station and all attractions with windows overlooking canal.
    England, Male, 41+
  • 8.0


    28 Mar 2019
    I forgot other reviewers had said it was hard to find, so we did have some trouble finding the place at first. However, check in was fast and easy. There were 3 beds in the room instead of 4. I think it would be more accurately described as a bnb atmosphere than hostel because there is only 2 rooms and no common room, so not a good place if you are looking to meet other travelers, but it fit our needs well! We enjoyed our stay very much!
    USA, Female, 18-24
  • 7.7

    Very Good

    07 Apr 2019
    Location for this hostel is amazing! Short walk to almost all the big stuff to see, bed was super comfy and rooms were always clean. Good kitchen, fridge could use some cleaning tho (smelt bad). The staff was very friendly but weren’t very knowledgeable in what to do/see or how far they were. No luggage hold
    Canada, Female, 18-24
  • 7.4

    Very Good

    23 Mar 2019
    Spacious 3-bed dorm with no bunks. Shared bathroom was also plenty big. Right on a main path so really easy to find. Check in process took a ridiculously long time. There is no chill out space and there are only 2 rooms so it isn’t the best atmosphere for meeting other travelers. Location made it really easy to beat the crowds and enjoy early morning Venice.
    USA, Female, 18-24
  • 5.1


    05 Apr 2019
    Location was ok and security was good. Staff was not friendly. There are no amenities to speak of. The WiFi didn’t work. There is also only one shower/toilet for the entire place which is difficult to say the least.
    USA, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Ceiling Fan
  • Dishwasher
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi