Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Smartholiday is locating in a strategic position on the island, in fact the property it is just 7/8-minute walk from Venezia Santa Lucia train station.

Guesthouse consists of 2 rooms in the hearth of Venice.
Each room consists of 4 single bed shared bathroom shared kitchen.
Facilities for apartment kitchen free wifi self-catering, free city maps linen towel not included no curfew.

Smartholiday conditions & policies:

Cancellation policy: 7 days before arrival.In case of a late cancellation or No Show, you will be charged the full amount

Check in from 13:00 to 23:00 .
Check out maximum at 10:00.
Payment upon arrival by cash.

Taxes not included - occupancy tax 4.00 EUR per person per night + 6.00 EUR for bed linen per person(Total of 10.00 EUR not included)

Breakfast not included.

- Excluded city Tax 4 EURO per person per night
- Limited Reception Hours from 10:00 to 23:00
- Pets not allowed


No curfew.
Non smoking.
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 7.8

  • Location 9.0

  • Staff 7.2

  • Atmosphere 6.7

  • Cleanliness 7.9

  • Facilities 7.1

Latest Reviews

  • 10.0


    04 Oct 2019
    Very clean space! 8 minute walk to Venezia San Lucia. Close to boats that take you to Murano and burano.
    USA, Female, 18-24
  • 10.0


    22 Sep 2019
    All was great, the staff and the people 😍
    Jordan, Male, 31-40
  • 9.1


    22 Nov 2019
    The hostel stayed open an extra hour and a half — without me asking — so that I could check in. I'm so grateful for that. Checking in and out was a breeze, and the room was nice, simple, and not too crowded.
    USA, Female, 18-24
  • 8.6


    15 Oct 2019
    Kitchen had all the facilities needed Beds comfortable easy to sleep n verious extension plugs for charging electrics Camera on entrance for security Bathroom shower and toilet all very clean n tidy hot water 2 mins to shops n supermarkets Only down side was the sign is very small n stuck to door minor set back only Would stay again friendly staff n very helpful
    England, Male, 31-40
  • 8.6


    08 Oct 2019
    Pretty basic hostel, staff was friendly but not around all that often. Great location close to the major sights and on a canal. No real hangout room so probably not great for solo travelers, and the wifi wasn’t the best. Overall good stay.
    USA, Mixed Group, 25-30
  • 7.4

    Very Good

    25 Oct 2019
    very convient location close to most things right beside one of the canals, not a very talkative hostel, not much of a hostel just a house with rooms kitchen ad bathroom
    Canada, Female, 18-24
  • 7.4

    Very Good

    02 Oct 2019
    My one reservation is that the relief receptionist allowed a couple who had booked out back into the hostel ie, off the street, to prepare a meal, generally taking over the small kitchenette and creating a nuisance. I think this was outside the spirit of hostelling, also not good for the security of paying guests.
    New Zealand, Male, 41+
  • 6.6


    02 Nov 2019
    Smart holiday was great for the money. It’s located about 15 min walk too San Marco. There is rarely a receptionist there unless there is clean up from past stays or people checking in. One of the hostel receptionist didn’t speak English which made it hard to communicate. The bed was comfortable, the locker is tiny(just enough for a purse), kitchen was clean. Not the best but not the worst either. I’d stay again.
    USA, Female, 25-30
  • 6.6


    06 Oct 2019
    No luggage storage, even though there could be some space at the reception or in the kitchen, no hairdryer... It is a completely basic place where you can sleep and leave your stuff while sightseeing the city.
    Croatia, Female, 41+
  • 6.3


    18 Sep 2019
    Not recommend
    China, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Ceiling Fan
  • Dishwasher
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi