Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Smartholiday is locating in a strategic position on the island, in fact the property it is just 7/8-minute walk from Venezia Santa Lucia train station.

Guesthouse consists of 2 rooms in the hearth of Venice.
Each room consists of 4 single bed shared bathroom shared kitchen.
Facilities for apartment kitchen free wifi self-catering, free city maps linen towel not included no curfew.

Smartholiday conditions & policies:

Cancellation policy: 7 days before arrival.In case of a late cancellation or No Show, you will be charged the full amount

Check in from 13:00 to 23:00 .
Check out maximum at 10:00.
Payment upon arrival by cash.

Taxes not included - occupancy tax 4.00 EUR per person per night
Breakfast not included.

- Excluded city Tax 4 EURO per person per night
- Limited Reception Hours from 10:00 to 23:00
- Pets not allowed


No curfew.
Non smoking.
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 7.9

  • Location 8.8

  • Staff 7.2

  • Atmosphere 6.6

  • Cleanliness 8.1

  • Facilities 7.4

Latest Reviews

  • 10.0


    05 Aug 2019
    This is a budget hostel, it provides what it says. In fact its probably more a home away from home, tell the staff when your arriving because they don't stay on site. Downside its hot with only fans and only one toilet. Upside only a few guests, no staff hanging about, place is pretty much what you make of it. WiFi works well. Its located in a great spot, easy to get to from all routes into Venice, two supermarkets very close, the slower part of Venice but with all the facilities.
    England, Male, 41+
  • 9.1


    29 Jun 2019
    I definitely would recommend this hostel. The staff was so kind and considerate. My friend and I’s train ended up being delayed so we had to arrive after 23, when the reception closes. I was able to keep in contact with the hosts and they were more than willing to wait for us. The location is fantastic, the hostel is very clean, and the beds were comfy. A fantastic place to stay.
    USA, Female, 18-24
  • 8.6


    27 Jul 2019
    Lovely small hostel, its in a great location as its only a 20 minute walk to St Marks Square. Our room only had 3 bed in which was nice, and our roommate for our stay was very friendly. The entire hostel consists of a corridor with the two bedrooms, kitchen and bathroom off it, all on the ground floor as well. Sadly no luggage store or washing facilities though the place is so small there no where to put them.
    England, Mixed Group, 18-24
  • 8.3


    26 Jul 2019
    Basic but has all you need and the location is absolutely perfect. The room and bathroom were very clean and there was a full kitchen as well. As it's such a small hostel with only a couple of rooms you don't have to worry about sharing facilities with a lot of people. The staff didn't provide many recommendations but were very friendly. It was very expensive but I think that's due to the location. Perfect for a short stay in Venice if you want to stay on the island in the heart of the city.
    Australia, Female, 18-24
  • 8.3


    21 Jun 2019
    Good location and more of an air bnb feel. Bathroom is okay but we had TONS of gnats in our room and woke up with a lot of bites. Overall though it was okay.
    USA, Female, 18-24
  • 7.7

    Very Good

    24 Jul 2019
    No hand towels, which was weird but otherwise a good base for touring the city
    New Zealand, Female, 25-30
  • 7.4

    Very Good

    03 Jul 2019
    It was very nice
    Germany, Male, 25-30
  • 7.4

    Very Good

    15 Jun 2019
    Staying for a night at this place was fine. The fact however that only one bathroom (shower, toilet & sink) was available was a bit annoying as I had to wait several times before I could even brush my teeth.
    Germany, Female, 25-30
  • 6.0


    17 Jun 2019
    Rude Staff wouldn’t let us use the toilet in the morning, gave us 5 minutes to use the kitchen so she could clean the floor. The kitchen was shocking, the stove doesn’t work unless you keep holding a button. The rooms are basic but have a very weird smell, there is a fan but aircon is needed for how hot the room gets. The location was ideal close to the train station so aren’t walking far.
    England, All Female Group, 18-24
  • 2.0


    20 Jul 2019
    Very very very bad expereince please cancel their license very bad service everything was bad
    Pakistan, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Ceiling Fan
  • Dishwasher
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi