Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Sunshine Hostel offers WiFi and is only 1.3 km from Palermo Cathedral.The hostel has a terrace and views of the city.

Situated in a historic building, we are in the city centre of Palermo near the train station. From our hostel you can go to visit the best and most important monuments in Palermo.

Sunshine hostel offers beautiful and relaxing dorm rooms (two 8-bed female dorms, a 4-bed male dorm, and a 10-bed mixed dorm) for our guests, all with balconies. The booking options still say there is a 6-bed female and 8-bed mixed dorm but the current numbers are the ones in this description :) Our common area/kitchen and terrace are the central points of the hostel and where our guests can easily meet each other and hang out.

Sunshine Hostel's Policies & Conditions:

Check in from 09:00 to 23:00.
Check out before 11:00 am.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash, credit cards.

Taxes included.
Breakfast included.

General:
No curfew.
9:00 to 23:00 Reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.1

  • Security 7.1

  • Location 7.6

  • Staff 7.9

  • Atmosphere 7.2

  • Cleanliness 6.0

  • Facilities 5.6


Latest Reviews

  • 8.3

    Fabulous

    19 May 2022
    4 bed room 3 lockers. Limited cooking facilities. But friendly pleasant staff. Difficult to use front door key,practise.
    Scotland, Male, 41+
  • 6.6

    Good

    07 Jun 2022
    Very nice people. Worth the money. But just not a nice place to stay.
    USA, Male, 31-40
  • 6.3

    Good

    06 Sep 2021
    Basic & a little grubby but the staff are really nice, I only stayed for one night & was leaving early the next morning & chose here because it was close to the station.
    England, Female, 41+
  • 6.0

    Good

    03 Jun 2022
    I‘m glad we only stayed here for two nights. Our room was right next to the kitchen. It was very noisy. You hear people talk in the kitchen, the noises from the street, the door of the room. The hostel has only two bathrooms, one of the two showers was broken. Toilet seat from one of the two toilets fell down. Toilet paper was missing multiple times. Sink was clocked. The hosts were nice, but one has mistaken us for the japanese girls in the room, who had problems with the payment.
    Germany, All Female Group, 25-30
  • 5.7

    Rating

    08 Aug 2021
    I don't usually leave bad reviews but there was alot wrong here , you didn't get a cover sheet for your bed , the second day I came in my bed was stripped and my ear plugs had been thrown out by staff , some girl came in and said she was given my bed .. I ended up keeping it but had to ask for a cover sheet again .There were people coming in and out of the room all night , talking .. There was no mugs for tea. I asked to replace my ear plugs and was told no. On the upside, the staff were nice.
    Ireland, Female, 31-40
  • 5.1

    Rating

    08 Oct 2021
    Safety was poor, our door handle was broken so at times we couldn’t even close our door. Staff was also not attentive, we actually had to find out information about how the hostel works from other guests instead. Place was not clean as well, imagine, after a guest left, they did no cleaning of the rooms/beds, nothing, in Covid times this was just appalling for me.
    Singapore, Female, 25-30
  • 5.1

    Rating

    06 Oct 2021
    I usually don't leave bad reviews, but this one really was a blow... not only did the staff forget to give me the key, a blanket and the breakfast cards until I asked for the items repeatedly; but the room door handle was broken and kept falling down. Also there were two small bathrooms for all the people staying there, and the maintenance was less than optimal: both showers essentially didn't really work and the whole place was usually flooded and the floor sticky with god knows what.
    Germany, Female, 18-24
  • 4.3

    Rating

    30 Sep 2021
    The location is very good, 5 minutes from the train station. Nonetheless, the street is not very busy during the night and might not be very secure. The staff didn’t gave any key or explained how to entry the building and I had to wait outside, at 2 am, trying to communicate so I could enter. The man in charge was not very helpful or nice, the atmosphere was horrible. The door of the bedroom was broken, no key. I did not used the kitchen but I did not looked very cozy.
    Colombia, Female, 25-30
  • 3.7

    Rating

    01 Oct 2021
    Unfriendly, noisy, dirty and unventilated dorms.
    England, Male, 25-30
  • 2.9

    Rating

    04 Jun 2022
    It’s nothing similar to the pictures. Toilets are dirty. The kitchen is not even similar to the photos. Is located near the central station and around it everything is super dirty and feels unsafe. Don’t go
    Argentina, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Adaptors
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
Services
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines


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