Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The Group is allowed to modify/cancel the reservation by email;
• At least 8 weeks prior to the arrival date - no cancellation fees apply and a refund of the total amount shall be granted.
• At least 6 weeks prior to the arrival date - 85% refund of the total amount shall be granted.
• At least 4 weeks prior to the arrival date - 70% refund of the total amount shall be granted.
• At least 3 weeks prior to the arrival date - 50% refund of the total amount shall be granted.
• At least 2 weeks prior to the arrival date - 30% refund of the total amount shall be granted.
• At least 7 days prior to the arrival date - 100% of total accommodation price will be charged.
• Cancellation policy may vary depending on the number of the guests, and the contract between the Group and the Hostel

Additional Terms and Conditions

• There may be additional applicable charges and taxes depending on the Agreement between the Group and the Hostel.
• The refund policy is based on the total amount of the stay, not on the prepaid 50% to confirm reservation.
• In case of proved death or accidents, a refund may be granted at the General Manager’s and/or Front Oce Manager’s discretion.
• In case the Group arrives the day following arrival before check-out time (11:00 hours), the fee for No-Show for one night’s stay based on
the room category booked, shall apply, and the booking for the remaining time shall remain valid, unless otherwise defined in the
applicable Group Contract. In case the Group arrives the day following arrival after check-out time (11:00 hours), they shall lose the
booking, unless otherwise defined in the Group Contrac

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
Any cancellations resulting from agreement to these terms and conditions under false pretenses will result in loss of deposit.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Swanky Mint

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

In Swanky Mint you will be welcomed by a team of young travelers, meet locals in the adjoining bar and hang out with people from all over the world in the cool and quirkily decorated facilities. Dive into the perfect harmony of old and new Zagreb in the renovated 19th-century factory with eco-friendly facilities!

It took a small group of young travellers led by a visionary to turn this dry cleaning and fabric-dyeing factory from the late 19th century into a dream hostel and a destination within a destination.

Located on the doorstep of the old town Zagreb, Swanky Mint offers dorms, private rooms, and studio apartments, sunny terraces, common room with fully equipped adjoining kitchen and a seasonal pool (closing on 23rd Sept) in the form of a green oasis just a few steps away from the bustling city centre.

When you arrive tired and hungry, make sure to check out the adjoining restaurant Soi Fusion which was proclaimed the best new restaurant in Zagreb. Follow up this hefty delicious meal with a drink from our very own Swanky Monkey Garden - one of the best cocktail bars in Zagreb where we host popular DJs and parties with free entrance.

Includes everything you need for a memorable stay: free WiFi, linens and towels, lockers, ensured security and privacy in all the rooms and dorms, as well as AC and TV, Netflix in our deluxe private rooms. Swanky Mint is a place to make fun and (in)appropriate memories to last you a lifetime.

Here is some helpful info to take notice of before booking:

*Let us know if you’re travelling with pets (warning: we might like your dog more than you ;))
*We can arrange an airport transfer for you for 20€ - email us for booking (walking from the airport might be a bit too much)
*All our rooms and common areas are non-smoking, however, we do have facilities where smoking is allowed (don’t worry, we don’t judge)
*City tax is paid separately in the amount of 12 HRK; approx. 1,6€
*There is no parking on-site, but we can recommend you the best place to leave your vehicle safe and sound - email us for details!
*Check-in time is after 2 PM and our reception is open from 7 am- 11 pm View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 9.7

  • Staff 9.6

  • Atmosphere 9.1

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    29 Jun 2022
    Amazing hostel with comfy beds, lots of fans and air conditioning, a pool and a delicious breakfast. Staff are so helpful always. The bar has a great atmosphere with good value drinks. There is even a little cat that lives there for any cat lovers. Will be back.
    Ireland, Couple, 18-24
  • 10.0


    25 Jun 2022
    iva, livija and the turkey girl at the reception were great and lovely. the rooms are air conditioned, the mattresses are comfortable and security is guaranteed (entrance to the hallways with cards). the atmosphere in the bar is great, the garden is nicely decorated, and special praise goes to the waiter who was so kind (I don't know his name, I just know it was his fifth working day). the pool thrilled me and it is a big plus. all in all, for every recommendation!
    Croatia, Female, 25-30
  • 10.0


    22 Jun 2022
    Great hostel in central location! The pool is great and the bar has such a nice atmosphere. The staff were really friendly and I’d definitely stay here again
    England, Female, 18-24
  • 9.7


    20 Jun 2022
    Had a great stay at Swanky Mint! Great location, loved the on-site pool and bar and the staff were super friendly and helpful. Great kitchen facilities and felt really safe with the high security rooms. The only downside was the lack of bathrooms, but it's not a deal-breaker!
    Germany, Mixed Group, 18-24
  • 9.4


    30 Jun 2022
    Fantastic! Fully stocked kitchen, bar, bike rentals, privacy curtains for each bunk, friendly staff, and most of all, a pool! What’s not to love. Only downside was that our room door was a bit finnicky and would blare an alarm if it wasn’t opened/closed just right.
    Canada, Male, 18-24
  • 9.4


    23 Jun 2022
    Nice hostel with comfortable beds. Definitely has a party atmosphere with the bar being in the hostel. Locals and hostel guests can go to the bar. Bathrooms could have been cleaner but the rooms themselves were clean. Wish there were more common spaces other than the bar to meet people.
    Canada, Female, 18-24
  • 8.6


    28 Jun 2022
    wifi doesn’t work in room, only 1 bathroom for all dorms, pool is nice but small, no planned events when i was there, felt like most people in the bar/restaurant weren’t hostel guests so the vibes were very weird there
    USA, Female, 18-24
  • 8.3


    26 Jun 2022
    Cute hostel, love the bar, but the bathrooms could really use some help!
    USA, Female, 18-24
  • 8.3


    22 Jun 2022
    The reception staff was friendly. Schedule a taxi pick-up with them if you fly or it is a 40-euro cab ride. The trams are fairly easy to navigate, we just didn't know at the time. The rooms are a bit cramped. The beds are very loud so if you are a light sleeper this is probably not ideal. There were curtains on the beds so that you could have as much privacy as possible in an eight-person room. Bathroom smelled stale and like urine. Definitely needs better ventilation or at least a fan.
    USA, Female, 18-24
  • 7.1

    Very Good

    26 Jun 2022
    The good things about this hostel are the location, existence of a small pool, and cold air conditioning in the room. I had several issues with the staff that ruined my stay. Upon checking in, they switched my bed assignment with someone else and did not update this in their system. This led to my possessions being moved off the bed and the sheets being changed and their staff lying and taking no responsibility for the situation. They also could not keep the bathroom stocked with TP or soap.
    USA, Female, 25-30
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cots Available
  • Dishwasher
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2017

    1st, Country Winners Croatia

  • 2016

    1st, Country Winners Croatia

View all Award Winners