Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ohana Suite was established in 2012 with the mission to provide a home-away-from-home for every traveller to Kuala Lumpur, which also known as 'Garden City of light'. Ohana means Family in Hawaiian language. We hope that every Ohana guest can feel the warmness of family in an unfamiliar city. This is the passion of Ohanaian.

Indeed, Ohana Suite is simply fantastic not only about the strategic location in Golden Triangle of Kuala Lumpur, more importantly the friendly and helpful service which definitely more than a basic three star hotel.

And now in 2015, Ohana Suite proudly to present its first backpacker hostel, Twenty5 by Ohana. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, car park and daily breakfast.

The host of Ohana is a food hunter and we would like to share Malaysia food culture to others traveller. We hope every guest can bring his/her own county one pack of instant noodle and exchange with us.

***Property Policies and Conditions***
1).3 days advance notice for free cancellation.
2).Check in after 2pm and check out before 12 noon.
3).We accept credit card and cash payment upon arrival.
4).Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and the reception counter is at level 25 of the building. Otherwise, the owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.
5) Please bring along your own padlock. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 8.5

  • Staff 8.9

  • Atmosphere 8.6

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    29 Mar 2019
    남녀공용 1층에서 살았는데 화장실 공용인게 놀라웠던 것 말고는 다 좋았어요 정말. 25층이라 적혀있는데 여기는 한층 수 더해서 26층이구요. 비용이 적어서 저는 여기에 지냈는데 다른 호스텔에 비하면 너무 좋았어요. 후회도 안해요. 대신에 시내에서 조금 떨어진 곳이라 안전적인 측면은 떨어져요(호스텔 안 말고 바깥상황이). 샴푸랑 바디워셔는 개인통에 담아서 주시고, (정확하게 기억은 안나지만 4oz 정도?)다른 것들은 렌트 비용 있어요. 조식은 씨리얼이랑 빵 먹을 수 있고 야경이 (건물에 좀 가리고 멀리 있는) 페트로나스 트윈타워예요. 아! 신발을 벗고 다녀야해요. 어쨋든 저는 다음 여행에도 비용이 적다면 여기에 다시 갈 것 같아요.
    South Korea, Female, 25-30
  • 9.7


    30 Apr 2019
    Awesome hostel to stay, the view is breathtaking, you have a lot of privacy, good internet and a pool you can use. It’s close to a mall where yo can find anything you need!
    Germany, Couple, 18-24
  • 9.4


    14 Jun 2019
    Can’t really fault this hostel, we had a great few nights stay and loved the pod beds. Hostel was always clean and the views across the city from the balcony were brilliant.
    England, Couple, 18-24
  • 9.4


    26 Mar 2019
    Great view from the balcony, bed was comfy and felt like I had my own, private space. Staff was really friendly and helpful. All in all it's a great place to stay.
    Hungary, Male, 25-30
  • 9.1


    05 Jun 2019
    Really good stay here - our twin room was great, very comfortable. The common area was very clean and well set up, with very comfortable chairs. Highly recommend.
    England, Couple, 25-30
  • 9.1


    02 Apr 2019
    I booked a 6 bed dorm but it turned out to be a 40 bed dorm so I was sceptical. However the beds are separate cabins so it was very private. I wouldn’t recommend if you’re claustrophobic but other than that, it was great nights sleep!
    England, Female, 18-24
  • 8.9


    12 Jun 2019
    Friendly staff. Nice atmosphere. This is not a party hostel, it is for people who likes quiet stay and socialize with other travelers. Highly recommended
    Saudi Arabia, Male, 25-30
  • 7.4

    Very Good

    22 Mar 2019
    The beds where very spacious and you had enough room to have all your bags inside which was very useful. Breakfast was included which is always a bonus even if it was just toast and cereal. The views from the balcony were amazing so it was worth it just for that. The bathroom had plenty of room and were always clean. The staff were helpful but could have been slightly more approachable. You could lock your ‘room’ if you had your own padlock so that was useful if you had one.
    England, Female, 18-24
  • 6.9


    29 Apr 2019
    The hostel is kept to a high standard but I ended up checking out early because I wasn't a fan of the atmosphere or set-up. The "10-bed dorm" is in fact a 40-bed dorm full of individual sleeping pods. These were comfortable enough but I like the privacy of individual dorm and I feel the hostel should have advertised them accurately. There didn't seem to be much of an atmosphere while I saw there either, and the location wasn't great. Gym was out of order. Stunning views from the balcony, though!
    England, Male, 31-40
  • 6.6


    17 Jun 2019
    Hostel was nice enough - clean and good facilities. Fairly okay location, but didn’t feel that safe. I asked reception for advice on how to walk to the Petronas Towers and also how to catch the metro to the TBS bus station (which I’d found online) and was just told to get a grab. I personally like to walk a city to learn it. Atmosphere wasn’t great due to the pod bed system. Nice enough for a couple nights or if not travelling alone.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Swimming Pool
  • Utensils
  • 24 Hour Security
  • Reception (limited hours)
  • Towels for hire
  • Board Games
  • PlayStation
  • Wi-Fi