Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ohana Suite was established in 2012 with the mission to provide a home-away-from-home for every traveller to Kuala Lumpur, which also known as 'Garden City of light'. Ohana means Family in Hawaiian language. We hope that every Ohana guest can feel the warmness of family in an unfamiliar city. This is the passion of Ohanaian.

Indeed, Ohana Suite is simply fantastic not only about the strategic location in Golden Triangle of Kuala Lumpur, more importantly the friendly and helpful service which definitely more than a basic three star hotel.

And now in 2015, Ohana Suite proudly to present its first backpacker hostel, Twenty5 by Ohana. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, car park and daily breakfast.

The host of Ohana is a food hunter and we would like to share Malaysia food culture to others traveller. We hope every guest can bring his/her own county one pack of instant noodle and exchange with us.

***Property Policies and Conditions***
1).3 days advance notice for free cancellation.
2).Check in after 2pm and check out before 12 noon.
3).We accept credit card and cash payment upon arrival.
4).Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and the reception counter is at level 25 of the building. Otherwise, the owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.
5) Please bring along your own padlock. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.2

  • Location 8.0

  • Staff 8.5

  • Atmosphere 8.5

  • Cleanliness 8.0

  • Facilities 8.3

Latest Reviews

  • 10.0


    04 Aug 2019
    Really cant fault this hostel, amazing place. Your choice if you want to be sociable or not, if you dont the pods are great for that, if you do it's got an amazing common area and there were loads of cool people staying during the 5 days I was there. Great facility's, staff were super friendly.
    England, Male, 25-30
  • 9.4


    08 Oct 2019
    Loved having our own little pod that was big enough so you could keep all of your belongings in which you could lock securely with a padlock. Staff were knowledgable but didn’t always come across as the most friendly. The place was generally clean however as the toilets weren’t necessarily the cleanest and there were always bugs/ants in the kitchen area. Would recommend and would stay again.
    Scotland, Mixed Group, 25-30
  • 9.4


    04 Jul 2019
    Stayed in an apartment which was really clean and spacious. Breakfast was basic toast, jams and cereals with tea or coffee. The bbq on Saturday night was really yummy with local foods and great value for money. The staff were really nice and helped us book a day trip out. Location is good walking distance to china town
    England, All Female Group, 18-24
  • 9.1


    21 Jun 2019
    Lovely dorms and very clean. Bit far from the main town and mees
    Ireland, Female, 18-24
  • 8.6


    11 Nov 2019
    Pros: Views, common area, water filter and tea/coffee, bathrooms were clean. Lovely lady helped me with my bag to go downstairs when there was a power outage. Cons: Bed pods do get hot but fans do help, sadly whilst I was there there wasn’t much of a backpacker atmosphere at all. A lot of middle aged men - all welcome, and no issues but for the young backpacker something to consider. Not very close to transport.
    England, Female, 18-24
  • 8.3


    08 Oct 2019
    Good value accomodation, close to BTS bus station. Basic free breakfast, cool communal area with a great view of KL.
    England, Female, 25-30
  • 7.4

    Very Good

    18 Sep 2019
    The hostel is a nice chill vibe, and clean. Beds are in wooden boxes that close over like wardrobes - almost a pod style. Nice for privacy but the AC was poor and the fan did nothing so slept poorly both nights due to the heat. Showers and toilets in cubicles. Both clean. Sink area had loads of ants. Bring your own lock for your pod! Nice view of petronas towers from the balcony. Location isn’t central but if you use grab/trains it’s manageable. Shops/restaurants are walking distance.
    Scotland, Female, 18-24
  • 6.9


    24 Nov 2019
    Very disappointed. We booked to be on the 25th floor and because it had a pool. Only to arrive and our room be on the 3rd floor with no window, mirror, bedside light or furniture for luggage. Also even more disappointingly the pool they advertise having was closed. staff were good. Communal balcony was cool. However guests are meant to clean up after themselves and when they don’t the rubbish / dirty dishes are just left.
    England, Couple, 25-30
  • 6.9


    12 Jul 2019
    It has a swimming pool is twisting the true, the pool is around 20 floors down and not an infiniti pool! Also it takes forever to get up and down the hostel as there are already so many people living in the massive building
    Scotland, Male, 18-24
  • 6.6


    17 Jun 2019
    Hostel was nice enough - clean and good facilities. Fairly okay location, but didn’t feel that safe. I asked reception for advice on how to walk to the Petronas Towers and also how to catch the metro to the TBS bus station (which I’d found online) and was just told to get a grab. I personally like to walk a city to learn it. Atmosphere wasn’t great due to the pod bed system. Nice enough for a couple nights or if not travelling alone.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Swimming Pool
  • Utensils
  • 24 Hour Security
  • Reception (limited hours)
  • Towels for hire
  • Board Games
  • PlayStation
  • Wi-Fi