Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Ohana Suite was established in 2012 with the mission to provide a home-away-from-home for every traveller to Kuala Lumpur, which also known as 'Garden City of light'. Ohana means Family in Hawaiian language. We hope that every Ohana guest can feel the warmness of family in an unfamiliar city. This is the passion of Ohanaian.

Indeed, Ohana Suite is simply fantastic not only about the strategic location in Golden Triangle of Kuala Lumpur, more importantly the friendly and helpful service which definitely more than a basic three star hotel.

And now in 2015, Ohana Suite proudly to present its first backpacker hostel, Twenty5 by Ohana. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, car park and daily breakfast.

The host of Ohana is a food hunter and we would like to share Malaysia food culture to others traveller. We hope every guest can bring his/her own county one pack of instant noodle and exchange with us.

***Property Policies and Conditions***
1).3 days advance notice for free cancellation.
2).Check in after 2pm and check out before 12 noon.
3).We accept credit card and cash payment upon arrival.
4).Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and the reception counter is at level 25 of the building. Otherwise, the owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.
5) Please bring along your own padlock.

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.0

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 8.8

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    19 Dec 2018
    * Pros - Good privacy for each bed, large room for stuff, large suitcase storage area, security with tap-card, located at the 25-level with city view for free - Public swimming pool & gymnasium at the 3-level. - Totally affordable price & take credit cards - Friendly staff & willing to help - Good atmosphere for meeting people in the public area, but also a bar sit area for one person only. - Clean and they clean up daily, which you will see when you stay a whole day in the hostel * Cons
    Taiwan, Male, 25-30
  • 9.7

    Superb

    17 Dec 2018
    The hostel was easy to find! Simply use Grab (input Taragon residences as drop-off location) or get in a taxi and tell them to head to the Furama hotel because the Taragon building is right next to it on the left. Then ask the security guard to let you in to the 25th floor, go in the elevator to the 25th floor, turn right down the hall and stop in front of the one that says Twenty5 by Ohana (there will be many shoes outside the door). Our stay was lovely!
    USA, Female, 18-24
  • 9.4

    Superb

    03 Dec 2018
    a differet experience, to stay in a hostel at 25th floor with a mice view. the bldg is is being renovated. a walk away jalan alor and cbd.
    Philippines, Female, 31-40
  • 7.7

    Very Good

    20 Dec 2018
    Great location ! easy access to shopping complex, bus and train station. There are lot of eateries nearby. The hostel environment is ok but need further improvement on cleanliness. The toilet smokey, think someone smoke in the toilet. The bathroom stinck. There is a bit mess on the entrance where shoes are placed. Owner and staff are helpful and there are freedom to use hot water for coffee at anytime. Breakfast is good. Convenience to wash and dry clothes.
    Malaysia, Male, 41+
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
General
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Swimming Pool
  • Utensils
Services
  • 24 Hour Security
  • Reception (limited hours)
  • Towels for hire
Entertainment
  • Board Games
  • PlayStation
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • Taxes Included

Things to Note

1).3 days advance notice for free cancellation.
2).Check in after 3pm and check out before 12 noon.
3).We accept credit card and cash payment upon arrival.
4).Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and the reception counter is at level 25 of the building. Otherwise, the owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.


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