Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The 2016 & 2017 Hostelworld award winner of the most popular hostel in Ho Chi Minh City! We are super social, mega clean and offer awesome value. Our facilities include tour/transport booking service and ultra clean dormitories equipped with A/C, lockers, fresh bed linen and lights/power points for each bed.

Our price includes - 1 FREE ice cold beer each day (7-8PM) - Free fast wifi throughout our building - Free hot showers after check-out - Free luggage storage - Free advice on what to do and see - Free Air conditioning - Tour & Transport booking service - Ultra clean rooms (cleaned daily) - Friendly helpful staff - Laundry service (Paid) View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 10.0

  • Staff 9.5

  • Atmosphere 9.3

  • Cleanliness 8.7

  • Facilities 9.1

Latest Reviews

  • 10.0


    12 May 2022
    Really enjoyed my stay! The staff were extremely friendly and helpful
    Ireland, All Female Group, 18-24
  • 10.0


    04 May 2022
    Really lovely owners, fun hostel and great location. In walking distance of all big sights.
    England, Female, 18-24
  • 9.7


    19 May 2022
    Great hostel. Liked the downstairs bar area and the free beers at 7-8pm, was a great way to meet people and socialise. The staff were really friendly and helpful in organising tours. The owner brings her dog to the hostel who is the cutest ever, a real benefit of staying here!! The rooms are nice, beds are kind of pod/capsule like which is good for privacy. Rooms are fairly small but good enough. Only thing I would stay could be better is the cleanliness of the bathrooms.
    England, Female, 18-24
  • 9.7


    03 Mar 2020
    Staff at The Hideout were brilliant. Social and easy to engage with, and always willing to offer some tips or advice about the city. I'm quite tall but the beds were a good size for a hostel dorm, and the whole place was clean. Will definitely be back.
    Canada, Male, 25-30
  • 9.4


    01 May 2022
    Arrived on the first day it reopened after covid, amazing the work they did in a couple of days to get the place looking so well. Great staff and really good atmosphere! Location ideal too!
    Ireland, All Male Group, 25-30
  • 9.1


    20 May 2022
    Nice dorms, good location, love that you get a free beer each day and reception is helpful for organising tours. Only problem is the lock didn’t really work for the bathroom in the dorm!
    England, Female, 18-24
  • 8.3


    04 May 2022
    The owners of the hostel are lovely and really kind. Any questions you have will be answered and they will help you organise trips and the like! We had the private room which was fine. They were in the middle of redecorating when we were there so it was a tad noisy but I’m sure that when it’s finished, the facilities and cleanliness will be much better! It can also get a bit noisy at night with other guests but nothing too bad.
    England, Female, 25-30
  • 8.0


    13 May 2022
    Overall it's a great hostel. Location is very close to the walking bar street and the street it's on is full of restaurants and bars. They have tours including the meekong delta, cu chi tunnels, and a scooter food tour. They just opened up so there are some growing pains. Recommend that they provide more information about the tours and things to do in the city at check-in. The hangout is closed so this is the new party hostel so if you're looking for a good nights sleep this is not the place
    Canada, Couple, 31-40
  • 6.9


    03 Mar 2020
    Allright hostel if you wanna be wasted and be sorrounded by wasted people. If you want to have a good nights sleep, and not have to witness strangers f**k in your dorm room - this is not the place for you.
    Denmark, Male, 18-24
  • 4.0


    15 Mar 2020
    The 1st dorm I had smelled horrible, like people didn't shower for days & there was a girl on the phone joking about how she might have COVID-19. So I asked to change rooms & the nice guy at the front desk & he helped me immediately, no problem. Girl on staff was rude though. He put me in another dorm room that smelled nice. After 2 hours of laying down, I became really itchy & noticed small bites all over my arms/stomach. The security guard was rude af about it so i checked out at 12 am.
    USA, Female, 25-30
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  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wi-Fi


  • 2017

    1st, Most Popular Hostels Ho Chi Minh

  • 2016

    1st, Most Popular Hostels Ho Chi Minh

View all Award Winners