Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

At The Hideout we offer a super social experience and excellent value for money. Our ultra modern building provides a large swimming pool surrounded by lush tropical gardens plus our busy hostel bar and restaurant offers super tasty food including a variety of asian dishes, tasty burger’s and freshly baked pizza’s plus happy hour’s throughout the day. Join us each evening for have a few games of pool or giant jenga plus we have event's each day!

​Our price includes - 1 FREE ice cold beer each day (7-8PM) - FREE swimming pool with super comfy bean bags - FREE fast wifi throughout our building - FREE City Map - FREE use of board games - FREE hot showers after check-out - FREE luggage storage - FREE advice on what to do and see - FREE to use computer - FREE to use pool table - FREE Air conditioning - Tour & Transport booking service - Ultra clean rooms - Friendly helpful staff - Laundry service (Paid)

Our high standard rooms are a mixture of high standard dormitories/private rooms and all have air conditioning, are cleaned daily and come with free wifi access. All dormitory rooms are equipped with lockers and lights/power points for each bed. A/C in the dormitory room’s is off between 12 noon and 5pm. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.1

  • Staff 9.1

  • Atmosphere 8.9

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    11 Jul 2019
    A simply amazing hostel. Staff are wonderful and helpful, they have lots of tours and pub crawls going on that are brilliant, pool is a great size, reasonably priced food menu, working internet, good showers, relaxed atmosphere. For backpackers up for a bit of a drink and a laugh.
    USA, Male, 18-24
  • 10.0


    11 Jul 2019
    Was very happy with my stay at The Hideout, great value for money and the bar/pool area was great, the property is modern & clean.
    USA, Male, 25-30
  • 10.0


    06 Jul 2019
    honestly probably the best hostel I have ever stayed at. My only thing is I wish they had a water filter to fill water bottles or at least some sort of option to avoid buying all the bottled water. All in all its really a great place. wish I could've stayed longer.
    USA, Male, 31-40
  • 10.0


    05 Jul 2019
    Great staff and facilities. Lots of activities throughout the week and they offer tours which are very reasonably priced. Can't recommend this place highly enough
    USA, Male, 18-24
  • 10.0


    05 Jul 2019
    Great location, clean. Staff was extremely nice and helpful. Great place to stay and have fun.
    England, Male, 18-24
  • 10.0


    03 Jul 2019
    This hostel has an amazing, friendly atmosphere. The communal spaces make it easy to meet other travellers. Al and Rithy were great hosts behind the desk and on the bar crawl. So friendly! If I return to Siem Reap on my travels, it will definitely be to the hideout!
    Ireland, Female, 25-30
  • 9.7


    23 Jun 2019
    Very nice place!
    Cambodia, Female, 31-40
  • 9.4


    15 Jun 2019
    Love the whole vibe of the place. And there are so many freebies like the free beer at night and the swimming pool. Best hostel I've stayed so far.
    Philippines, Female, 31-40
  • 8.6


    19 Jun 2019
    Nice hostel with great facilities, pretty good option for the price. Although the staff seemed more like car salesmen than actual hostel staff, were clearly instructed to sell anything and everything to increase profits.
    Canada, Male, 18-24
  • 8.3


    22 Jun 2019
    I had a lot of issues with the temperature of the rooms. 1 room in particular is extremely hot. I was moved because they wouldn’t increase the fan on the AC. The beds are pretty small but comfortable, and the bathroom is great! It seemed like they were trying to be methodical w/ rooming set ups, as everyone they added to my room was from China except me. They were pretty hesitant to move me & said they were full, but everyone I met said they had empty beds in their rooms. Good staff & atmosphere
    USA, Female, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Foosball