Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our award winning hostel chain Hideout Hostels Asia brings to you the ultimate hostel in Siem Reap! The sister hostel of The Hideout Hostel Saigon - the busiest and most famous party hostel in Ho Chi Minh City. We offer a super social experience and awesome value set in a spectacular brand new ultra modern building with a large swimming pool surrounded by lush tropical gardens.

Our busy hostel bar and restaurant offers super tasty food including a variety of asian dishes, tasty burger’s and freshly baked pizza’s plus happy hour’s throughout the day. Join us each evening for have a few games of pool or giant jenga plus we have event's each day! We have recently launched our charity pub crawls which run on Tuesday's, Thursday's and Saturday's. It costs only $5 per person for a wristband which entitles you to unlimited crawl's in both Siem Reap and at our awesome sister hostel in Ho Chi Minh City.

Our price includes:
- 1 FREE Beer between 7-8 PM
- FREE Night Market walking tour
- FREE swimming pool with super comfy bean bags
- FREE fast wifi throughout our building
- FREE City Map
- FREE use of board games
- FREE hot showers after check-out
- FREE luggage storage
- FREE advice on what to do and see
- FREE to use pool table
- FREE Air conditioning
- Tour & Transport booking service
- Ultra clean rooms
- Friendly helpful staff
- Laundry service (Paid)

Our amazing rooms are a mixture of high standard dormitories/private rooms and all have air conditioning, are cleaned daily and come with free wifi access. All dormitory rooms are equipped with lockers and lights/power points for each bed. A/C in the dormitory room’s is off between 12 noon and 5pm. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.0

  • Staff 9.1

  • Atmosphere 8.9

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    05 May 2019
    Such an amazing hostel, the best we’ve stayed in for 3 months in south east Asia - clean, spacious rooms and they do delicious food. The atmosphere is great, staff are helpful and friendly, the pool is amazing - the list goes on, it’s such good value for money. We hired a Tuk Tuk driver who is part of the hostel who gave us a great deal and was one of the friendliest people we’ve met. His name is Sokha, if you get chance to go with him to the temples we would definitely recommend taking it!
    England, Couple, 18-24
  • 10.0


    19 Apr 2019
    Everything was great, super clean, comfy, chilled atmosphere, great pool, billiard table. This is incredible value for money!
    Canada, Male, 25-30
  • 10.0


    19 Apr 2019
    The staff were awesome and the whole hostel is very clean. The bathrooms and bedrooms are hotel standard with hot showers and clean bedsheets. Very much worth the money, a very good deal. Highly recommend!
    Italy, Male, 18-24
  • 10.0


    18 Apr 2019
    Great staff! We actually met again in Hideout Saigon! Pool brill, room massive and great AC. Nice clean ensuite. Food menu great & lovely breakfast. Wifi brilliant too! Booked buses through them really helped! :)
    Wales, All Female Group, 18-24
  • 10.0


    15 Apr 2019
    Great social atmosphere with free beers and happy hour specials every day. Fun and helpful staff. Clean beds and bathrooms. Onsite swimming pool and restaurant make it very convenient. Had an amazing stay — would highly recommend!
    USA, All Female Group, 25-30
  • 10.0


    15 Apr 2019
    By far the best hostel we stayed at on our month long trip to SE Asia. Staff were super friendly. Our private room wasn’t ready when we arrived and we had to wait over an hour, so they compensated us with an upgraded room at no extra cost and a free beer. Amazing social atmosphere, outdoor pool and a pool table. Food was great and very affordable, which was good because most restaurants were closed due to the Songkran New Year. Short walk to the main Pub Street. We highly recommend staying here
    Canada, Couple, 18-24
  • 9.4


    16 Apr 2019
    We really enjoyed our stay at Hideout, rooms were very clean with good air con and comfy beds. The en-suite bathroom was really nice and the room had a balcony. Great atmosphere and pub crawl was really fun, would highly recommend this hostel.
    England, Female, 18-24
  • 8.3


    23 Apr 2019
    It is a nice hostel, the dorms have ac and are confortable with dedicated bathroom. The food here is not the best and the staff is fine. They organize pub crawl and this kind of stuff for those who are interested. It is not located nearby the center but you can walk there in 10/15m.
    Italy, Male, 18-24
  • 7.4

    Very Good

    17 Apr 2019
    The hostel had great facilities, a nice pool and the location was quite ok (Pub Street is a 10 minutes walk). The rooms were clean apart from the fact that every night at least one cockroach managed to get into our room. The staff said they probably come through the pipes of the shower. Moreover, you shouldn't be afraid of lizards as they might enter your room as well. I didn't really care about that but the atmosphere was really bad. There were just no people (nobody(!) wanted to do the PC)
    Germany, Male, 18-24
  • 6.9


    09 May 2019
    Hostel was really nice and the Cambodian staff were lovely, however the manager with the dreadlocks (atleast I assume he was the manager) was in an awful mood it seems when we were checking out and claimed I hadn’t paid when I checked in even though I had. This got dragged out for a while with him taking his anger out on the other staff and trying to blame other people before admitting I had paid and he’d made a mistake. So probably wouldn’t go back for that reason which is a shame.
    England, All Female Group, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Foosball