Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancellation upto 14 days before check-in day. If cancelled within 14 days of the check-in day full payment will be charged.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our award winning hostel chain Hideout Hostels Asia brings to you the ultimate hostel in Siem Reap! The sister hostel of The Hideout Hostel Saigon - the busiest and most famous party hostel in Ho Chi Minh City. We offer a super social experience and awesome value set in a spectacular brand new ultra modern building with a large swimming pool surrounded by lush tropical gardens.

Our busy hostel bar and restaurant offers super tasty food including a variety of asian dishes, tasty burger’s and freshly baked pizza’s plus happy hour’s throughout the day. Join us each evening for have a few games of pool or giant jenga plus we have event's each day! We have recently launched our charity pub crawls which run on Tuesday's, Thursday's and Saturday's. It costs only $5 per person for a wristband which entitles you to unlimited crawl's in both Siem Reap and at our awesome sister hostel in Ho Chi Minh City.

Our price includes:
- 1 FREE Beer between 7-8 PM
- FREE Night Market walking tour
- FREE swimming pool with super comfy bean bags
- FREE fast wifi throughout our building
- FREE City Map
- FREE use of board games
- FREE hot showers after check-out
- FREE luggage storage
- FREE advice on what to do and see
- FREE to use pool table
- FREE Air conditioning
- Tour & Transport booking service
- Ultra clean rooms
- Friendly helpful staff
- Laundry service (Paid)

Our amazing rooms are a mixture of high standard dormitories/private rooms and all have air conditioning, are cleaned daily and come with free wifi access. All dormitory rooms are equipped with lockers and lights/power points for each bed. A/C in the dormitory room’s is off between 12 noon and 5pm.

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.9

  • Cleanliness 9.3

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    16 Dec 2018
    Best hostel in Town. Changed bed and towel daily, very clean rooms. Bathroom was high class and there was also a big Pool.
    Australia, Female, 18-24
  • 10.0

    Superb

    12 Dec 2018
    Had a great stay, the western and khmer staff go above and beyond all expectations, and have so much knowledge of Siem Reap and Cambodia in general. Pool is lovely to chill at during the day and the pub crawls are a blast! Nothing bad to say about this awesome hostel!
    USA, Female, 18-24
  • 10.0

    Superb

    11 Dec 2018
    What a fantastic place to stay; the rooms were comfy, the showers were good pressure and warm, the pool was great, and so was the food; location was good, and lots of different activities each night! The staff were excellent; they were knowledgeable about the area and they really looked after their guests; the bar crawls with Ben and Melina, were awesome. Such great fun! If you want somewhere fun to stay, Hideout is the place!
    England, All Male Group, 18-24
  • 4.3

    Rating

    11 Dec 2018
    Didn’t like this hostel so much, the receptionist was sometimes unhelpful and they left all the doors open to the common room, so it was always full of flies and mosquitoes. None of the drivers knew where the hostel was, and it was hard to walk to and from the hostel to the rest of the city because the roads aren’t paved.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Foosball

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

1. Cancellation policy: At least 2 days advance notice for free cancellation.
2. Check in from 14:00 to 24 HR.
3. Check out before 11:00.
4. Payment upon arrival by cash USD or KHR.
5. A Deposit of $5 for the keys and $5 for Towels is required.
6. No Smoking in rooms.
7. Reception working hours 24 Hours.
8. For group bookings, we will always try our best to put you together.
9. You need a valid passport in order to check-in! No Passport = No check-in.


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