Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Hideout is a super social eco-friendly hostel offering excellent value for money, super clean rooms and an awesome atmosphere. Our price includes:

- 1 Free ice cold beers each day (7-8PM) - Free Shots @ 9pm - Free Chill-out Room with 100's of movies - Free swimming pool with super comfy bean bags - Free fast wifi throughout our building - Free City Map - Free use of board games - Free hot showers after check-out - Free luggage storage - Free advice on what to do and see - Free to use computer - Free to use pool table - Free Air conditioning - Tour & Transport booking service - Ultra clean rooms - Friendly helpful staff - Laundry service (Paid)

Our ultra modern building provides a large swimming pool surrounded by lush tropical gardens, a chill-out room with hundreds of movies plus our busy hostel bar and restaurant offers super tasty food including a variety of asian dishes, vegetarian options, tasty burgers, and freshly baked pizzas plus happy hours throughout the day. Join us each evening for a few games of pool or giant jenga plus we have event's each day!

Water and energy saving features through-out our building include a huge solar system for hot water, energy saving air-conditioning, low cost filtered water dispenser for guest's to cut down on plastic use, no plastic straws, our lighting is low energy and all plastic bottles and cans are recycled.

Our high standard rooms are a mixture of dormitories/private rooms and all have air conditioning, are cleaned daily and come with free wifi access. All dormitory rooms are equipped with lockers and lights/power points for each bed. A/C in the dormitory rooms is off automatically between 11am and 5pm to conserve energy View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.1

  • Staff 9.0

  • Atmosphere 9.1

  • Cleanliness 9.3

  • Facilities 9.4

Latest Reviews

  • 10.0


    10 Mar 2020
    Gorgeous hostel, the pool is lush on the hot days and the social aspect is great. Bradley really made us feel at home and made a real effort. Really recommend!
    England, Female, 25-30
  • 10.0


    23 Feb 2020
    The hostel had the perfect balance of party and chillout vibes. Chilled: Swimming pool, pool table, spacious social area, rooftop with a great view of the sunset (they should defo put chairs/beanbags there tho!!) and a chill room, good area to explore, clean rooms Party: FREE DRINKS at diff times throughout the day, people always heading to town in the eve etc etc. Would defo stay here again!
    England, Female, 18-24
  • 9.7


    13 Mar 2020
    loved staying here super easy going atmosphere with everyone up for a chat. shouts out bradley the events rep for making sure every guest feels welcome and comfortable all the time
    England, All Male Group, 18-24
  • 9.7


    02 Mar 2020
    I had a great stay here, all the reps were really friendly and the bar crawl was hilarious. Only downsides were that the beds are quite narrow and that for my stay the pool was broken (but is now fixed). Great place to stay in Siem Reap!
    England, Female, 18-24
  • 9.7


    08 Feb 2020
    Great Hostel, no further needed.
    Israel, Male, 18-24
  • 9.4


    06 Feb 2020
    Couldn’t fault the place! Best place we have stayed in so far on our travels. The food, staff and facilities were perfect and we were so grateful they let us chill out around the place until our night bus arrived!
    England, Couple, 18-24
  • 9.1


    14 Feb 2020
    Awesome spot. Pool is great, drinks are a little watered down however there are a lot of great deals at different times of the day. Staff is super friendly and helpful also. Beds are a little close to each other and they don’t have curtains but again, this is just a small thing. Met some amazing people also!
    Canada, Mixed Group, 18-24
  • 9.1


    04 Feb 2020
    Great hostel especially for the price. Only downside is there’s no age limit. Having a few 60-70 year olds in your room kinda kills the atmosphere.
    Canada, Male, 18-24
  • 9.1


    02 Feb 2020
    Amazing hostel- quiet area with great pool but super sociable atmosphere. Aides and Brandon were great bar tenders and a huge shout out to Jess who was so welcoming and made the stay even better
    England, All Female Group, 18-24
  • 8.9


    09 Feb 2020
    Stayed in a private room for a couple of nights and the best part was the bath tub! Such a luxury! The staff were friendly and helpful. The pool area could do with a bit of maintenance as it looks a little sad
    Wales, Couple, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Foosball
  • Pool Table
  • Wi-Fi