Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Located in the heart of Canggu, The Palms is one of the newest boutique hostels which offers everything you need for an unforgettable holiday. With easy access to all of the best restaurants, delicious cafes, bars and epic surf beaches Bali has to offer. We are hotel designed by travellers and built completely from scratch to perfectly suit the need of our guests, with an extra effort to make it comfortable, relaxing and vibrant.

Surrounded by stunning rice fields and palm trees, The Palms Canggu is your perfect oasis, a home away from home where you'll find yourself able to fully relax and unwind from your outside adventures. We consider ourselves to have the ideal space that creates the perfect environment to meet new people. With endless spaces to socialise and chill out, have a swim or even shoot some pool or play some ping pong in our billiard area.

Being in Bali you want to try a Bintang for sure, right? No problem: we also have a nice bar that offers everything you might need to quench your thirst to keep you feeling satisfied.

Above all we know, that your travel will be defined by memories and the memories by people, which is why we organise a lot of activities to make it easier for you to make friends for the day, friends for your trip or even friends for life.

Terms and Conditions:
Cancellation policy: 2 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00 to 23:00 .
Check out from 06:00 to 12:00 .
Payment upon arrival by cash.
Taxes included.
Breakfast not included.
No curfew.
NO smoking in Room, but have a smoking area View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 8.8

  • Location 9.1

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 9.4

  • Facilities 9.4

Latest Reviews

  • 10.0


    20 Mar 2020
    Probably the nicest hostel I've ever stayed in. I've stayed in both a private double room here and a dorm and both rooms were amazing, clean and comfortable. The pool is nice and the set up of the hostel is social able and airy. The only thing I would change, is to add a small television in the private double room as there is a perfect place for one. If there was a television, I would have happily paid double. Amazing hostel!
    England, Male, 25-30
  • 10.0


    18 Mar 2020
    This is probably the best hostel you can stay in Canggu as it is more a hotel with luxury facilities. The beds were amazing and cleaned every day. The staff was so lovely took care of us, helped us get scooters, gave us recommendations for where to go and what to do and helped us with everything we could possibly think of. We loved chilling by the gorgeous pool and laying out in the garden area. I HIGHLY recommend staying here 👌👌
    Australia, Female, 18-24
  • 10.0


    18 Mar 2020
    This was my third time staying at The Palms. I have been to hostels all over the world and have never found anything like this... Walking through what looks like an oasis, there is a sparkling clean pool, lush green gardens and heaps of hangout areas to chill. The rooms had really comfy beds and were cleaned daily. The staff are always smiling and really helpful when you need anything. The location is great also. Seriously the best hostel, I can’t imagine staying anywhere else in Canggu!
    Australia, Male, 18-24
  • 10.0


    12 Mar 2020
    Loved this place so much! It’s a new hostel so everything is super fresh and clean, the beds are big and comfy and the curtains around the bunks are great for a bit of privacy if you want a nap during the day in the aircon... the staff are all so friendly and helpful. Lots of great cafes and restaurants within easy walking distance, but grab a scooter if you wanna hit up the beach every day. My travel plans were all screwed up with Covid19 and I kept having to extend my stay, but I loved it!
    Australia, Female, 25-30
  • 10.0


    28 Feb 2020
    Great place!! Everything is so clean, beautiful and perfect for relaxing amongst the crazy streets. There are some great cafes around as well if you are looking to walk somewhere. The staff is amazing. It is not a party place (could be if you have a crew) but you don't need that in Canggu because everyone goes to the bars so it was a great escape back to a picture-perfect Bali day.
    USA, Female, 25-30
  • 9.7


    05 Mar 2020
    Beautiful place, comfy rooms, spacious bathrooms and lovely staff! Would stay here again.
    England, Female, 18-24
  • 9.4


    27 Feb 2020
    Amazing place in great location!! The photos don't do it justice. The place is super cozy. Only minus we found was that, although the room+facilities were great value for money, the bar and other facilities were expensive.
    Netherlands, Couple, 31-40
  • 8.9


    02 Mar 2020
    This was a spotless hostel with a spotless pool and so much room around the place to relax and sunbathe. Super friendly staff and nice bar. It's a bit out of the way but with current prices 150k/night it's amazing value for the standard. Nothing stopping people from getting on site or in the rooms at all, just sliding doors, but lockers inside rooms. One major downside - half way through our stay they started charging for water refills! Bizarre and really rare around here. Cheap sc*m.
    England, Female, 18-24
  • 7.1

    Very Good

    22 Feb 2020
    If you’re looking for a chilled, luxury hostel this is lovely however there was zero atmosphere both day and night-time. Indonesian staff very helpful, others not so much, came across as lazy They don’t hold events making it more difficult to people to socialise in the evening therefore I wouldn’t recommend for solo travellers looking to meet people Look around rather than renting scooter from them as you can get much cheaper Appeals greatly to young female groups
    England, Female, 18-24
  • 6.0


    07 Mar 2020
    Place is okay, not great. I stayed in better places in Bali. Main reason for me for choosing this place was close proximity to Samadi Yoga Its near a superbusy road without a sidewalk, so scooter is recommended. Worst thing about the place is that someone stole out of my backpack. It was a number of banknotes from different countries of negligible value, but that I kept as memorabilia. Not sure if it was the staff or another traveler, but nevertheless make sure to use a locker.
    Netherlands, Male, 31-40
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  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Outdoor Swimming Pool
  • Parking
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
Food & Drink
  • Bar
  • Pool Table
  • Wi-Fi