Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Passenger Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and and well equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. We are located near to some of the best landmarks of the city, at a walking distance, such as the Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:30 to 24:00 .
Check out before 11:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.9

  • Location 9.8

  • Staff 9.9

  • Atmosphere 9.7

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    21 Jul 2021
    Hands down one of the best hostel I’ve ever stayed (I’m 37 and a backpacker since my 20s). The key fob is seamless through doors and locker acesa and makes it so easy. Beds are great and “big” and every cubbie (bed) has its own curtain. The kitchen and under roof garden are also great for socializing. One thing is make it clear somehow that you are INSIDE the train station because it took me a while to find it.
    USA, Male, 31-40
  • 10.0


    15 Jul 2021
    Great hostel to visit Porto, super nice staff and atmosphere.
    Belgium, Couple, 25-30
  • 10.0


    12 Jul 2021
    We loved this place. Not sure any other hostel will be able to live up to it. It was beautiful and efficient and the staff was kind and helpful. The beds were great and had curtains. All around great stay. Favorite hostel I’ve ever been to.
    USA, Female, 18-24
  • 10.0


    27 Jun 2021
    I don't think words can explain how great of a stay I actually had at the Passenger Hostel! The staff had such great vibes, super easy going guys, always helpful and EVERYONE had a great taste in music for the speaker in the lounge (always a good bonus). The people staying at the hostel were also unbelievably nice and I've ended up making some lasting connections from all over the world in my 3 day stay in Porto. I can't recommend The Passenger enough, if you're staying in Porto, look no further
    England, Male, 18-24
  • 10.0


    09 Jun 2021
    Great stay at this hostel, everything was very clean and the breakfast was good, better than your normal hostel-breakfast. The hostel now was pretty quiet but I can imagine it being a bit loud when it’s full again (you can hear people in the hallway) so bring your earplugs. No disturbing sounds from the train or roads to my opinion:) staff was great they gave us some good options to go to or eat and the hostel organized trips like the sunset walk. The vibe overall was super easy going!
    Netherlands, Female, 25-30
  • 10.0


    29 May 2021
    Excellent hostel, great comfortable beds, great staff and great location!
    France, Male, 25-30
  • 10.0


    27 May 2021
    Fantastic hostel .. 6stars and a hostel Oscar if that is possible Everything scores highly...!! Staff,location,beds,breakfast 😀 The unique location was an excellent surprise :)
    Ireland, Male, 31-40
  • 9.7


    11 Oct 2020
    Beautiful hostel, great location and value of money. Only wish I could have stayed longer to enjoy it!
    England, Female, 25-30
  • 9.7


    07 Oct 2020
    Really enjoyed staying here, building was incredible, location was perfect. Of course vibe slightly different given Covid, but staff always there to provide a buzz in bar area when I returned from a long day of sightseeing.
    England, Male, 31-40
  • 9.4


    23 Jul 2021
    Passenger Hostel was such a great place to stay in Porto! It was located in such a cool spot, in the beautiful train station. Surprisingly, you could not hear the trains while sleeping. The undercover rooftop bar and hangout was a great spot to chill after traveling, even during COVID this hostel had great vibes. The coffee at breakfast was also amazing, location was a 10 minute walk from the river. I would love to come back here and spend more time in Porto!
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2019

    9th, Worldwide Medium Hostel

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