Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Passenger Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and and well equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. We are located near to some of the best landmarks of the city, at a walking distance, such as the Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:30 to 24:00 .
Check out before 11:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 9.8

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 9.8

  • Facilities 9.7

Latest Reviews

  • 10.0


    31 Jul 2019
    Lovely hostel- easy and modern security/locker system, great breakfast, central location, and amazing staff :) highly recommend
    USA, Female, 18-24
  • 10.0


    08 Jul 2019
    Best hostel ever!
    USA, Female, 18-24
  • 9.7


    06 Aug 2019
    Great hostel! The security is awesome, the lockers were easy to use and made you feel safe as I had come from a hostel in London where I was robbed. The staff were friendly and helpful. The breakfast was pretty good and the hostel was really clean and lovely. But people don’t really talk here, they sort of stick to themselves. Would strongly recommend this place
    Australia, Male, 18-24
  • 9.7


    29 Jul 2019
    Wow! I wish that I had stayed longer. I felt fortunate to have a floor-level bed in the dorm. I am unsure how I would have felt if I had the third bed up, so thank you for providing me the bed that you did. This place, right in the train station is a stunner. I plan to tell lots of my traveling friends about it.
    USA, Female, 41+
  • 9.7


    09 Jul 2019
    This is a fabulous hostel - so unique in location and well run. I’ve stayed here more than once. Only improvement would be to get a little AC in the dorms - the high (triple bunk) ceilings trap the heat & outdoor noise is rough when the high windows are open.
    USA, Male, 41+
  • 9.4


    13 Jul 2019
    Stayed here in the 10 bed mixed dorm for two nights while visiting Porto. Each bed spaces is very clean with power sockets and has a curtain for privacy. Bathrooms were very large and clean. This hostel is in a very central location making it very easy to walk to many of Portos main attractions. Would definitely recommend staying here!
    New Zealand, Female, 25-30
  • 9.4


    08 Jul 2019
    Lovely hostel, but after staying in Nice Way the atmosphere felt a bit weird- no one really spoke at breakfast? But was very relaxed and great value for money! However if you’re after a sociable hostel this isn’t the one.
    England, Female, 18-24
  • 8.9


    20 Jul 2019
    Good little hostel in a central location. Signage isn't great from the street, just one flag that I initially missed but easy to find from the inside of Sao Bento train station. Nice common areas but not much of a hostel vibe, everyone kind of kept to themselves.
    Australia, Female, 18-24
  • 8.6


    10 Aug 2019
    Super comfortable bed, great security with lockers, nice privacy with curtains for each bed, bathrooms were clean and never too busy! Great free breakfast.
    Canada, Female, 25-30
  • 7.7

    Very Good

    17 Jul 2019
    Great place. The location is unbelievable: you are inside the Central Train station of Porto and 1 block from the metro line. The staff is kind and helpful. The downside of the hostel however is its security. Basically they rely on the bracelet they give to you at your arrive, a part from that that there is no security at all. The door lock of our dorm didn't work so people can get from the street straight to your bedroom. An upside is the breakfast, rich and diverse to start your day.
    Australia, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2019

    9th, Worldwide Medium Hostel

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