Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Passenger Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and and well equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. We are located near to some of the best landmarks of the city, at a walking distance, such as the Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:30 to 24:00 .
Check out before 11:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 10.0

  • Facilities 9.7

Latest Reviews

  • 10.0


    04 Sep 2020
    Great hostel, accommodating staff!
    USA, Male, 25-30
  • 10.0


    24 Jan 2020
    Everything great. Good atmosphere and staff. Highly recommended. I would stay here again. Todo super. Buen ambiente y personal muy amigable. Lo recomiendo. Me quedaría aquí otra vez.
    USA, Male, 41+
  • 10.0


    20 Dec 2019
    Such an amazing place! The staff all take pride in what they do and they run a fantastic hostel. Location is perfect. bathrooms/toilets/kitchen were near new and always kept clean. lockers were big, beds comfy and there is enough space to find your own area to hang out depending on whether you feel like a social space or a quiet space. They're a perfect sized hostel, big enough but not so big you're just another face! I love the ethos here and how they are aiming to be sustainably friendly.
    New Zealand, Female, 41+
  • 10.0


    27 Nov 2019
    Awesome location, right in the city centre. Great bedding and security lockers. They have a space where you can sit and look into the train station.
    Australia, Female, 18-24
  • 9.7


    11 Oct 2020
    Beautiful hostel, great location and value of money. Only wish I could have stayed longer to enjoy it!
    England, Female, 25-30
  • 9.7


    07 Oct 2020
    Really enjoyed staying here, building was incredible, location was perfect. Of course vibe slightly different given Covid, but staff always there to provide a buzz in bar area when I returned from a long day of sightseeing.
    England, Male, 31-40
  • 9.7


    30 Jan 2020
    화장실 욕실 남녀 분리에 칸수가 많이서 절때 밀리지 않고 청결해요. 개인용 사물함이 장금장치 되어있어서 보안도 좋아요. 전혀 춥지도 시끄럽지도 않았고 침대에 커튼 조명 콘센트220V이라 너무 편했어요. 타올도 5유로에 대여해서 체크아웃 할 때 2유로 돌려받아요. 조식도 너무 잘 나오고 3층 공간이 와인사서 마시기 딱 좋아요. 위치도 좋은데 나머지도 완벽한 이 곳!! 강력추천합니다
    South Korea, Female, 18-24
  • 9.7


    27 Jan 2020
    Great place to stay in Porto. One of the nicest hostels I’ve stayed in and the facilities are great. There didn’t seem to be much of a social vibe during my stay but I was in Porto outside of the main tourist season.
    USA, Mixed Group, 25-30
  • 9.4


    14 Jan 2020
    This hostel is beautiful! The tiny fans in the beds was a great touch! I did not find the atmosphere to be great. It was by no means cold, but it felt difficult to meet people. I think this may have been in part due to the extremely dim lighting in the common areas upstairs. I would often go up to meet and chat with people, but no one could stand to be in those dark, cold rooms! The spaces themselves have incredible potential to be the perfect socializing spaces, but needs some warmth and light.
    USA, Female, 18-24
  • 9.1


    18 Sep 2020
    Pretty damn great place! Porto is an amazing city and the passenger hostel fits this well. Staff were very helpful, welcoming and entertaining. #Richard4president
    Australia, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2019

    9th, Worldwide Medium Hostel

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