Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Passenger Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and and well equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. We are located near to some of the best landmarks of the city, at a walking distance, such as the Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:30 to 24:00 .
Check out before 11:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 9.9

  • Staff 9.5

  • Atmosphere 8.8

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    27 Nov 2019
    Awesome location, right in the city centre. Great bedding and security lockers. They have a space where you can sit and look into the train station.
    Australia, Female, 18-24
  • 10.0


    13 Oct 2019
    One of the best designed, conveniently located, cleanest hostels I’ve ever stayed in. It made my trip a pleasure.
    Canada, Male, 41+
  • 10.0


    08 Oct 2019
    5 star hostel in my opinion! Everything was incredible. The staff friendly and helpful. Very well located in beautiful train station. Clean and modern facilities. Privacy curtains reading light and a personal fan! Will highly recommend!
    USA, Female, 41+
  • 9.7


    16 Nov 2019
    Very nice hostel. Awesome location, rooms and beds were very quiet and private, kitchen and breakfast were amazing, staff were very helpful. Atmosphere was chill and allows people to just do their own thing. It’s not a party hostel (which is why I stayed there) but they have live music in the lobby occasionally and have a bar as well. This place was awesome top to bottom. Would stay here again if I come back to Porto!
    USA, Female, 25-30
  • 9.7


    12 Oct 2019
    I would come back to this hostel over and over again! Loved my time here. You are right in the heart of Porto, only a stones throw away from attractions, the staff were all amazing and lovely and you cannot hear any noise from the train station (I was a little worried about this, but nothing!) the weather wasn’t too great when I was in Porto so one evening, we just put a film on the projector on the balcony and had snacks, drinks and films, it was so nice!! I will definitely be back for sure!!
    England, Female, 18-24
  • 9.7


    10 Oct 2019
    Wish I stayed longer to meet more people and hang out with the staff. Probably next time!
    Netherlands, Female, 18-24
  • 9.4


    12 Oct 2019
    I really enjoyed my stay at the Passenger Hostel. The location could not be better. They have the best common areas of any hostel I have stayed in. The entire 3rd floor is dedicated to guests, with a kitchen and two separate lounge/chill out areas. The morning breakfast is good, and the staff was very friendly.
    USA, Female, 41+
  • 8.9


    27 Nov 2019
    Friendly staff great location in the train station.would go back again.
    England, Male, 41+
  • 7.4

    Very Good

    30 Oct 2019
    Great location, near zero atmosphere. Good for couples (it's more like a hotel), awful for solo travelers. Staff were friendly. Breakfast was decent (coffee, not so much). I moved to One Riviera hostel and the difference in vibes was night and day.
    England, Male, 25-30
  • 7.1

    Very Good

    30 Oct 2019
    I was looking for a hostel with great atmosphere. Having read the great reviews I didn't mind paying more than I would have for other hostels in Porto. It was a huge and very quiet hostel. Maybe it would've been different if I'd stayed over the weekend. The breakfast was also very basic (I know that it's a hostel and I shoudn't have too high standards but having read reviews about the best hostel breakfast ever, it was a real a disappoint). I enjoyed other hostels in Porto way more.
    Lithuania, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2019

    9th, Worldwide Medium Hostel

View all Award Winners