Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


TuboTulum Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You'll be amazed how welcoming it may be a pipe!

Each room has air conditioning tube, plug and light.

At TuboTulum Property we have respected the environment and we left most trees, integrating tube rooms in the landscape

But they also have common area with kitchen, wifi, and common area for rest and relaxation.
Our location is ideal. Located on the road leading to the beach, we are the village property closer to the beach. Opposite the property runs a bike path that takes you directly to the beach. And five minutes from a large supermarket to buy what you need.

Please note:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 23:00 .
Check out before 12:00 .

Reception is open form 7am to 11 pm.

Payment upon arrival by cash.
Taxes included.
Breakfast included.
No curfew.

NOTE : Our opening reception is from 7 am to 11 pm . If for any reason they will not get in this time send an email , but we can not guarantee the reception outside these times

NOTE: Rooms measuring tube inside diameter 2.13 meters by 2.5 meters long and feature a double bed, air conditioning , plug and light. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.5

  • Location 9.5

  • Staff 9.0

  • Atmosphere 9.5

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    04 Jun 2019
    TuboTulum is a great place to stay if your looking for something that your going to get the best quality possible for a very reasonable price! The staff is also very friendly and helpful when planning what you want to do that day. They offer various tours that are fairly cheap, which is excellent. The AC is great for when you come back after a long hot day in the sun! The bathrooms are soooooo clean! The atmosphere is beautiful and relaxing! Definitely recommend this place!
    USA, Female, 18-24
  • 9.7


    18 Mar 2020
    I really enjoyed my stay in this hostel. It’s got a lovely kitchen and garden and bikes for rent too. It’s not too far from the busy centre, only 10min walk so ideal for enjoy the restaurants etc but sleeping in quietness. I booked the private tent, which was very basic but cosy and had all I needed - including a very comfy mattress. I don’t remember seeing lockers but that’s in any other hostel I’ve been to in Mexico. It felt safe though!
    Italy, Female, 31-40
  • 9.4


    19 Nov 2019
    What an amazingly cute and wonderful hostel. Felt more like a hotel with the price of a hostel which is rare in tulum! The bed was comfy, facilities all super clean and breakfast was lovely =] staff helpful too. Only thing that was a shame is the bicycles they offered for hire were not the best but so many places nearby to hire. If in tulum again I will 100% be staying here as great value for money and the best nights sleep I’ve had in Mexico =]
    England, Male, 25-30
  • 8.9


    16 Nov 2019
    Tubotulum is so chilled. Perfect place if you want to take a break from partying or staying in the busier areas. It's still close enough to the centre of town and it's on the beach side of town so it's closer. The staff are also really, really kind, polite, helpful and respectful. Decent breakfasts.
    England, Male, 41+
  • 8.6


    11 Mar 2020
    Great place with a good vibe.
    USA, Male, 31-40
  • 8.3


    14 Nov 2020
    I reduced one point in "the facilities" only because the one toilet had not paper and the flush did not work properly. The personnel point was the critic for me, due to a personal issue, I made my reservation in the hostel world 30 minutes before arriving in the hostel. When we got there, Luis, did not have my reservation. It is a simple place so he did not have online access to the reservations. Only the manager, but she wasn't there and it was not easy to talk with her. But later it was ok.
    Brazil, Couple, 31-40
  • 8.0


    24 Oct 2019
    Really enjoyed my stay at Tubo!
    Australia, Female, 31-40
  • 6.0


    05 Jan 2021
    The hostel itself was nice. Place was pretty clean and the bed was comfortable. However, none of the staff wore masks or enforced masks...even though there were signs posted to wear one. It was really uncomfortable being around the staff, who to be honest, were rude and didn’t care about health safety. Don’t go if you’re trying to keep away from people not wearing masks or caring about COVID - they obviously don’t. Just get a cheap Airbnb and social distance at the beach instead.
    USA, Female, 25-30
  • 5.1


    12 Dec 2020
    The cleaning guy which they aslo use a receptionnist at night is very unplesant and his behavior towards the hotel guests is jaw dropping. He is disrespectful and never greets or smiles.The hostel has a lot of stupid rules that you won't see in other hostels. For example, they don't rent bikes for 24 hours, instead you have to be back by 10 pm. Also, they closed the kitchen "because of covid" but the breakfast station with the jelly jar, bread, coffee pot is manipulated by all guests and staff.
    Canada, Male, 25-30
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Self-Catering Facilities
  • Towels Not Included