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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation before 15 days 25% of total reservation
cancellation before 7 days 50% of total reservation
cancellation before 3 days 75% of total reservation

Additional Terms and Conditions

deposit of 20€ per person paid on arrival

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Urban Garden Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don't begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

Property Description

'Great holidays are only as great as the people you meet on them!'

Urban Garden Hostel is Lisbon's first Eco-Hostel, with a strong focus on sustainability. At the Urban Garden Hostel, it is our goal to minimize our daily environmental footprint through our simple but effective 'green initiatives.'

Urban Garden Hostel provides a relaxed ambiance where people socialize with each other in our nature-inspired common room and courtyard, right in the heart of Lisbon - walking distance from all major attractions.

Looking for a quieter experience? Try our new basic dormitories, located in a detached building, a short 80 meter walk away, with all the benefits of our main building within your grasp. The new space offers it's own breakfast and free coffee until 10:00PM.

By offering a welcoming atmosphere along with various daily activities, Urban Garden Hostel ensures your visit to Lisbon will be memorable.

After a good night’s sleep, Urban Garden Hostel wants you to enjoy our free breakfast, complimentary cereal brioche buns, toast, jam, butter, tea and coffee. Still Hungry? Join us for our nightly family dinners!

Also, take advantage of one of our many local partnerships. Go on a free walking tour, take a surf lesson, visit the picturesque streets and gardens of Sintra, or visit one of the many unique neighborhoods in Lisbon's city center.

Then end your night with a Pub Crawl in Bairro Alto.

Not in the mood for the city sights? Get to the beach for a day of fun in the sun with your new-found friends in nearby, Carcavelos, Estoril, or Costa de Caparica Beaches.

Our staff is always willing to go above and beyond for our family and will help you craft your visit to Lisbon exactly to your liking, whether you are an avid sightseer, a lively partier, or someone in between. Urban Garden Hostel has something for everybody!

24 hr reception
No Lock Out Times
Nightly Activities (dinners, movie nights, cooking classes, wine & cheese nights, chorizo night)

Exclusive Deals with:
- Tour Companies
- Bars
- Clubs

Secure Lockers
Towel Hire

FREE
- complimentary cereal brioche buns, toast, jam, butter, tea and coffee
- Internet/WiFi
- Sheets
- Secure Lockers
- Walking Tours
- Luggage Storage

Come join us in our garden and help us lay the roots at the Urban Garden Hostel!!

Please note:
Check in time: 3:00 pm
Check out time: 11:00 am

Breakfast Included
Sales Taxes Included

We have 24hr reception and no lock out time, so feel free to arrive at anytime. We understand traveling is never 100% and we are here for you, often with a cold beer.

PLEASE NOTE: OUR BASIC DORMITORIES RESIDE IN A DETACHED BUILDING, 80 METERS UP THE STREET.

PLEASE NOTE: must be 18 years or older

PLEASE NOTE: cancellations must be given 48 hours in advance by email

PLEASE NOTE: There is a new, additional city tax (2 EURO, per night, per person for up to 7 days, imposed by the Portuguese government) that is not included in the price given on the website

PLEASE NOTE: You can only book a 7 night stay, if you wish to stay longer, you have to arrange other accommodation for 7 nights, before returning to Urban Garden Hostel View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.6

  • Location 8.7

  • Staff 8.4

  • Atmosphere 8.4

  • Cleanliness 7.9

  • Facilities 8.1


Latest Reviews

  • 10.0

    Superb

    03 May 2019
    Had an amazing stay at urban garden hostel! Atmosphere was amazing- family dinner each night which brings everyone together, found it really good as a solo traveller to meet people. The staff were helpful and so much fun. Would definitely stay here again
    Australia, Female, 18-24
  • 9.7

    Superb

    15 May 2019
    A fantastic stay for the price! The beds aren’t very cozy but everything else was great, really nice bathrooms and a great family dinner, super friendly staff and a good location, I’d definitely stay here again
    USA, Female, 18-24
  • 9.7

    Superb

    11 May 2019
    This was a really nice place to stay! I was only there for one night but I would do a longer stay there as well. The staff was very nice and helpful and there were a lot of amenities. It’s close to a metro station but if you want to walk to the tourist attractions, it’s a bit far.
    USA, Female, 18-24
  • 9.4

    Superb

    06 May 2019
    Very fun experience.
    USA, Male, 41+
  • 9.1

    Superb

    14 May 2019
    doors and bunk beds squeaking badly. so annoying. take a bottle of wd40, guys! everything else was good. friendly staff, good breakfast, all in all i had a nice stay.
    Germany, Male, 31-40
  • 8.6

    Fabulous

    07 May 2019
    Really good hostel. The atmosphere is very alive since there’s almost always things happening. Beds are comfortable and bathrooms are for the most part great. My main concern was that at 11pm they close the dining area which is basically the only place to hangout. This was a big downer since people were always having a good time and it felt a bit unfair to be sent to “sleep” while the workers could still party at the kitchen. But overall, a great hostel where I am hoping to stay again.
    Colombia, Male, 18-24
  • 7.7

    Very Good

    06 May 2019
    Good hostel but was very hard to find at first.
    USA, Female, 25-30
  • 7.1

    Very Good

    05 May 2019
    I don't know that I will be charged 6 euro taxes, which were mentioned when I booked but for only a little small line that nobody could notice. The room is quite dirty and it had a terrible smell. However the room is quite cheap so you can still stay there if you are on budget
    Vietnam, Female, 18-24
  • 6.6

    Good

    30 Apr 2019
    Generally difficult to find this hostel, especially at night. We arrived pretty late, spent about 10 minutes looking down the same street to find it. Locker units made no sense - people picked them at random. Really good food deal, you can have all you can eat dinner for €5. Different meals every day that generally accommodate all dietary preferences. The shower rooms were great, temperature and pressure of water was also pleasant. Over all, pleasant place to stay for a few nights.
    Canada, Couple, 25-30
  • 3.1

    Rating

    04 May 2019
    Only good thing is location. Everything else is auful. It is very dirty and noisy. Breakfast is bad. You got only toast with nutella or jam. Coffee is from the machine. Also they put us in another bulding so we were away from the fridge to put our things in it. Staff in the reception was ok, but in the kitchen lady was very weird. Anyway I wouldn't recommend it.
    Croatia, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities

Urban Garden Hostel says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don\'t begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

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