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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation before 15 days 25% of total reservation
cancellation before 7 days 50% of total reservation
cancellation before 3 days 75% of total reservation

Additional Terms and Conditions

deposit of 20€ per person paid on arrival

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Urban Garden Hostel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Hostelworld says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don't begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

Property Description

'Great holidays are only as great as the people you meet on them!'

Urban Garden Hostel is Lisbon's first Eco-Hostel, with a strong focus on sustainability. At the Urban Garden Hostel, it is our goal to minimize our daily environmental footprint through our simple but effective 'green initiatives.'

Urban Garden Hostel provides a relaxed ambiance where people socialize with each other in our nature-inspired common room and courtyard, right in the heart of Lisbon - walking distance from all major attractions.

Looking for a quieter experience? Try our new basic dormitories, LOCATED IN A DETACHED BUILDING, a short 80 meter walk away, with all the benefits of our main building within your grasp. The new space offers it's own breakfast and free coffee.

By offering a welcoming atmosphere along with various daily activities, Urban Garden Hostel ensures your visit to Lisbon will be memorable.

After a good night’s sleep, Urban Garden Hostel wants you to enjoy our free breakfast, complimentary cereal ,brioche buns, toast, jam, butter, tea and coffee. Still Hungry? Join us for our nightly family dinners!

Also, take advantage of one of our many local partnerships. Go on a free walking tour, take a surf lesson, visit the picturesque streets and gardens of Sintra, or visit one of the many unique neighborhoods in Lisbon's city center.

Then end your night with a Pub Crawl in Bairro Alto.

Not in the mood for the city sights? Get to the beach for a day of fun in the sun with your new-found friends in nearby, Carcavelos, Estoril, or Costa de Caparica Beaches.

Our staff is always willing to go above and beyond for our family and will help you craft your visit to Lisbon exactly to your liking, whether you are an avid sightseer, a lively partier, or someone in between. Urban Garden Hostel has something for everybody!

24 hr reception
No Lock Out Times
Family dinners served Mon-Sat and nightly activities such as karaoke, speed friending, scavenger hunt and much more!)

Exclusive Deals with:
- Tour Companies
- Bars
- Clubs

Secure Lockers
Towel Hire

FREE
- complimentary cereal brioche buns, toast, jam, butter, tea and coffee
- Internet/WiFi
- Sheets
- Secure Lockers
- Walking Tours
- Luggage Storage

Come join us in our garden and help us lay the roots at the Urban Garden Hostel!!

Please note:
Check in time: 3:00 pm
Check out time: 11:00 am

Breakfast Included
Sales Taxes Included

We have 24hr reception and no lock out time, so feel free to arrive at anytime.

PLEASE NOTE: OUR BASIC DORMITORIES RESIDE IN A DETACHED BUILDING, 80 METERS UP THE STREET.

PLEASE NOTE: must be 18 years or older

PLEASE NOTE: cancellations must be given 48 hours in advance by email

PLEASE NOTE: There is a new, additional city tax (2 EURO, per night, per person for up to 7 days, imposed by the Portuguese government) that is not included in the price given on the website

PLEASE NOTE: You can only book a 7 night stay, if you wish to stay longer, you have to arrange other accommodation for 7 nights, before returning to Urban Garden Hostel View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.8

  • Location 8.7

  • Staff 8.7

  • Atmosphere 8.6

  • Cleanliness 8.3

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    11 Sep 2019
    It was a surprise! I was looking for a flat in Lisbon so I need a temporarily accomodation. I bumped into this fantastic Hostel that I'm actually reccomend to anyone looking for a place to stay. Perfect environment, cool staff and everything
    Italy, Male, 18-24
  • 10.0

    Superb

    05 Sep 2019
    Amazing price for a really friendly hostel in a nice neighbourhood in the city centre, staff are so friendly and inclusive, perfect place to travel alone! Would highly recommend
    Ireland, Female, 18-24
  • 9.7

    Superb

    13 Sep 2019
    I loved our stay at the UrbanGraden Hostel. :) The stuff is friendly, the rooms are clean and calm, the Bathroom as well. Every stay comes with a FREE Breakfast!!
    Austria, Female, 18-24
  • 9.4

    Superb

    04 Sep 2019
    felipe was really kind and helpful.
    England, Female, 41+
  • 9.1

    Superb

    11 Sep 2019
    Amazing,exactly what I needed. Many events, helpful staff, great place. Much love to the staff here ♡ I will be back as soon as possible.
    Canada, Female, 18-24
  • 8.6

    Fabulous

    05 Sep 2019
    Overall a pretty nice place, but not the best of Lisbon's hostels. The bunk beds were creaky and unstable, and the room was SUPER hot with no air conditioning or fans, so I could barely sleep. Very clean though, and a great location in a quieter part of the city. Stay in the basic dorms if you want a calmer atmosphere, since they're in a separate building. Breakfast was very basic, and the dinners aren't free—don't believe the description!
    USA, Female, 18-24
  • 8.3

    Fabulous

    04 Sep 2019
    No fan or a/c in the room - it was quite hot at night.
    Portugal, Male, 31-40
  • 8.0

    Fabulous

    02 Sep 2019
    Great budget hostel in a fantastic city! Bring your walking shoes! It was a bit annoying that we had to stay at the part of the hostel up the road and there was no real kitchen there, but apart from that it was a comfortable hostel. 😄
    Australia, Female, 25-30
  • 7.1

    Very Good

    04 Sep 2019
    Mattresses had metal springs in it which you could feel when you lie down and squeaked every time you moved. Air conditioning was also not working or very weak which made sleeping very hard
    Canada, Female, 18-24
  • 6.6

    Good

    06 Sep 2019
    I stayed there for 5 nights and I must say that I was dissapointed. First, breakfast was really dull, I would barely call it a meal at all. Second, the electricity didn't work for a while, so many people were eating in the dark to candles light. No AC in the room either, which is not that pleasant during September. But what really annoyed me was that the common area was closed at 23:00, so you either had to go out or go to to your room. I loved Lisbon but I wont come back to this hostel.
    Israel, All Male Group, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi


Urban Garden Hostel says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don\'t begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

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