Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation before 15 days 25% of total reservation
cancellation before 7 days 50% of total reservation
cancellation before 3 days 75% of total reservation

Additional Terms and Conditions

deposit of 20€ per person paid on arrival

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/16
Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don't begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

Property Description

'Great holidays are only as great as the people you meet on them!'

Urban Garden Hostel is Lisbon's first Eco-Hostel, with a strong focus on sustainability. At the Urban Garden Hostel, it is our goal to minimize our daily environmental footprint through our simple but effective 'green initiatives.'

Urban Garden Hostel provides a relaxed ambiance where people socialize with each other in our nature-inspired common room and courtyard, right in the heart of Lisbon - walking distance from all major attractions.

Looking for a quieter experience? Try our new basic dormitories, LOCATED IN A DETACHED BUILDING, a short 80 meter walk away, with all the benefits of our main building within your grasp.

By offering a welcoming atmosphere along with various daily activities, Urban Garden Hostel ensures your visit to Lisbon will be memorable.

After a good night’s sleep, Urban Garden Hostel wants you to enjoy our free breakfast, complimentary muffins & coffee!

Also, take advantage of one of our many local partnerships. Go on a free walking tour, take a surf lesson, visit the picturesque streets and gardens of Sintra, or visit one of the many unique neighborhoods in Lisbon's city center.

Not in the mood for the city sights? Get to the beach for a day of fun in the sun with your new-found friends in nearby, Carcavelos, Estoril, or Costa de Caparica Beaches.

Our staff is always willing to go above and beyond for our family and will help you craft your visit to Lisbon exactly to your liking, whether you are an avid sightseer, a lively partier, or someone in between. Urban Garden Hostel has something for everybody!

24 HOURS RECEPTION
No Lock Out Times
Exclusive Deals with:
- Tour Companies
- Bars
- Clubs

Secure Lockers
Towel Hire

FREE
- breakfast
- Internet/WiFi
- Sheets
- Secure Lockers
- Walking Tours
- Luggage Storage

Come join us in our garden and help us lay the roots at the Urban Garden Hostel!!

Please note:
Check in time: 3:00 pm to 12:00am
Check out time: until 11:00 am

PLEASE NOTE: Sales Taxes Included

PLEASE NOTE: OUR BASIC DORMITORIES RESIDE IN A DETACHED BUILDING, 80 METERS UP THE STREET.

PLEASE NOTE: must be 18 years or older

PLEASE NOTE: cancellations must be given 48 hours in advance by email

PLEASE NOTE: There is a new, additional city tax (2 EURO, per night, per person for up to 7 days, imposed by the Portuguese government) that is not included in the price given on the website

PLEASE NOTE: it is requested a security deposit of 10 euros for the keycard View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 8.6

  • Staff 8.2

  • Atmosphere 8.0

  • Cleanliness 7.4

  • Facilities 7.3


Latest Reviews

  • 10.0

    Superb

    11 Dec 2020
    Is very nice hostel, clean and safe The staff are all adorable and kind
    Italy, Male, 41+
  • 10.0

    Superb

    27 Nov 2020
    The Urban garden hostel is very nice, clean and comfortable. The guys of the staff are lovely and kind. All works good. I recommend it without any doubt.
    Italy, Male, 41+
  • 10.0

    Superb

    12 Oct 2020
    Great hostel, well located, with great staff and vibes. Thank you for all the good moments! Louise
    France, Female, 18-24
  • 10.0

    Superb

    01 Oct 2020
    Absolutely loved my stay here, I had so much fun! The staff were so welcoming And helpful. Will be going back :)
    England, Female, 18-24
  • 9.4

    Superb

    26 Oct 2020
    I love this hostel so much and will definitely be extending my trip! The staff are the loveliest people and the vibe is so friendly and welcoming. Great amenities, especially for digital nomads. 100% recommend
    England, Female, 18-24
  • 9.4

    Superb

    19 Oct 2020
    Other than the fact that half of the showers and toilets were always locked every thing was amazing! Nice hostel with a helpful staff and good vibes
    Israel, Couple, 25-30
  • 7.1

    Very Good

    29 Sep 2020
    Really nice staff. There was a creepy man in my room but they moved me directly. The bathrooms were a bit dirty but overall is a nice place to stay.
    Hungary, Female, 18-24
  • 4.9

    Rating

    06 Nov 2020
    Things were broken, curtains and showers, the staff was nice and friendly but the place was pretty dirty. For the price it’s okay I understand is a very cheap hostel, but the overall atmosphere wasn’t inviting.
    Italy, Female, 25-30
  • 4.3

    Rating

    30 Oct 2020
    One of my least favorite hostels ever. Someone stole all my food, the floors were disgusting and my feet were always black. Wifi didn't work inside the rooms. The rooms were really small. Bathrooms were somewhat dirty. The manager was completely rude and unhelpful. There was almost no place to be outside, just a little sliver where people were chain smoking. It was a horrible experience. No one wears masks inside which is unsafe. I recommend literally any other hostel but this one.
    Portugal, Male, 18-24
  • 2.9

    Rating

    30 Dec 2020
    Cold, the rooms and the facility were cold. Staff who did not wanted to help with obvious things and showers that were unfresh.
    Sweden, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi


Urban Garden Hostel says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free pancake breakfast and free communal dinner. One Hostelworld guest told us that 'friendly and helpful don\'t begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

×