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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/16
Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free breakfast. One Hostelworld guest told us that 'friendly and helpful don't begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

Property Description

'Great holidays are only as great as the people you meet on them!'

Urban Garden Hostel is Lisbon's first Eco-Hostel, with a strong focus on sustainability. At the Urban Garden Hostel, it is our goal to minimize our daily environmental footprint through our simple but effective 'green initiatives.'

Urban Garden Hostel provides a relaxed ambiance where people socialize with each other in our nature-inspired common room and courtyard, right in the heart of Lisbon - walking distance from all major attractions.

By offering a welcoming atmosphere along with various daily activities, Urban Garden Hostel ensures your visit to Lisbon will be memorable.

After a good nighT sleep, Urban Garden Hostel wants you to enjoy our free breakfast, complimentary muffins & coffee!

Also, take advantage of one of our many local partnerships. Go on a free walking tour, take a surf lesson, visit the picturesque streets and gardens of Sintra, or visit one of the many unique neighborhoods in Lisbon's city center.

Not in the mood for the city sights? Get to the beach for a day of fun in the sun with your new-found friends in nearby, Carcavelos, Estoril, or Costa de Caparica Beaches.

Our staff is always willing to go above and beyond for our family and will help you craft your visit to Lisbon exactly to your liking, whether you are an avid sightseer, a lively partier, or someone in between. Urban Garden Hostel has something for everybody!

24 HOURS RECEPTION
No Lock Out Times
Exclusive Deals with:
- Tour Companies
- Bars
- Clubs

FREE
- Internet/WiFi
- Sheets
- Secure Lockers
- Walking Tours
- Luggage Storage

Come join us in our garden and help us lay the roots at the Urban Garden Hostel!!

Please note:
Check in time: 3:00 pm to 12:00am
Check out time: until 11:00 am

PLEASE NOTE: Sales Taxes Included

PLEASE NOTE: must be 18 years or older

PLEASE NOTE: cancellations must be given 48 hours in advance by email

PLEASE NOTE: There is an additional city tax (2 EURO, per night, per person for up to 7 days, imposed by the Portuguese government) that is not included in the price given on the website

PLEASE NOTE: it is requested a security deposit of 10 euros for the keycard View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.2

  • Location 8.4

  • Staff 8.4

  • Atmosphere 7.8

  • Cleanliness 7.3

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    28 Apr 2022
    Nice Hostel, within a walking distance to city centre, the staff is friendly and helpful
    Uruguay, Male, 31-40
  • 9.7

    Superb

    11 May 2022
    Very nice hostel! I really enoyed my stay here and met a lot of people from all around the world. Staff is very friendly and you feel at home. I reallt recommend it !
    Italy, Female, 25-30
  • 9.7

    Superb

    19 Feb 2022
    Great location, nice atmosphere, good price, great staff, but I miss a place to interact with people during the night, maybe the reception place could stay after 23:30.
    Brazil, Female, 25-30
  • 8.9

    Fabulous

    29 Mar 2022
    Bathrooms and Dorm was Super Clean. - Security was great, Keycard to Enter Hostel and for the Room - Location pretty good, 2 blocks to the Metro. - Staff was Outstanding. - Kitchen was Clean, had a Picnic Table with wobbly bench seats. Good Refrigerator and shelving to store you food. - Vibe/Atmosphere Zero. - Breakfast was skippable. -- Lots of Sirens, Car Horns and Yelling/fights outside at night. - Overall in the top 8-9% of Hostels I've stayed at. I Definitely Recommed!
    USA, Male, 41+
  • 8.9

    Fabulous

    10 Feb 2022
    Brilliant staff and great facilities, perfect for both first time and experienced travellers!
    England, Female, 18-24
  • 8.3

    Fabulous

    26 Feb 2022
    The staff was very helpful and friendly, with a handy 24h reception. The bed wasn't uncomfortable and bathrooms were acceptable (they are also individual, increasing privacy). There are keycards for access to the front door and each room, which is good for safety. There's a small free breakfast too, which is great. Overall a good hostel experience, though be warned the entrance may be a bit daunting since it involves walking down a dark corridor (scary but okay in the end :)).
    Spain, Female, 18-24
  • 7.1

    Very Good

    12 Mar 2022
    Stay was ok, had expected more based on the grade the hostel got. Wasn't pleased about sanitary situation, toilet+shower(+sink for most) were all together in actual bathrooms. Nice for privacy, not so nice if you need either a shower or toilet at rush hour. If all showers are occupied, this automatically also means all toilets are occupied and vice versa. There are no separate showers or toilets.. Not cleverly designed. Also cleanliness and general maintenance could be better /neater at times.
    Netherlands, Female, 25-30
  • 7.1

    Very Good

    16 Dec 2021
    The place are pretty cute the thing that I did not like is that I share a room with a guy that smokes during the night and the staff knew that because when she presented me the room, she suggested to open the windows because of the bad smell and that smell was from the cigarettes of course. The bathrooms were not so clean also. Otherwise has a good location and polite staff.
    Brazil, Male, 31-40
  • 6.3

    Good

    22 Apr 2022
    So on the whole the hostel is very affordable and in a great location. However, there were a few surprises, towels were €5 deposit each but you only get €3 back after, abs they’re not the largest in the world. The showers and bathrooms are communal but they’re got very dirty and messy every day and it didn’t seem like they were being cleaned and maintained well at all. The general vibe was good but I don’t think I’d stay here again unless the cleanliness is better and facilities are modernised.
    England, Male, 25-30
  • 4.0

    Rating

    25 Mar 2022
    Rude staff upon arrival. Only provide one key for two people and have to ask for a second one. Toilet areas are not that clean and very few bathrooms given the number of guests. The blanket provided was disgusting and clearly hadn’t been washed in a long time.
    England, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Wi-Fi


Urban Garden Hostel says

Urban Garden Hostel is located just five minutes' walk from the metro in the very centre of Lisbon and is ideal for travellers looking to socialise and party. This hostel gets consistently high ratings, which is unsurprising considering their impressive boutique design, large beds and free breakfast. One Hostelworld guest told us that 'friendly and helpful don't begin to describe the amazing staff. They are super outgoing, offering information to help you make the most of your trip and hanging out at night, they quickly become your friends'.

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