Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to Hotel Vertigo, a hostel to make you feel at home, and forge lasting memories.

Located in the heart of the city, Hotel Vertigo is situated near tourist sites, bustling night life and shops. However, only thirty minutes away is the magnificent Calanques National Park, where you can enjoy one of the great treasures of Provence. For this, Vertigo is the ideal place to experience everything Marseille has to offer. Our hostel offers communal space and a brand new bar restaurant where stories are shared and friendships are made. The rooms and dorms, decorated by local artists immerse you in a unique atmosphere mixing the past with the present. We offer dorms ranging from two to sixteen beds, with private showers and bathrooms.
Our polyglot team is present 24 hours a day to attend to your needs. Composed of lovers of travel and the region, it will be our pleasure to share with you our favourite spots and where to find the best deals.
Check in is from 2PM and check out is before 10AM, however our common areas and numerous services (baggage holder, computers, printers, washing machines etc) are available for your use from your arrival until your departure.

Hotel Vertigo has everything you need. All we are waiting for is you :) View House Rules


From the minute you step through the door and see our bright murals – painted by local artists – we reckon you'll be wowed by Vertigo Vieux-Port. Our social areas, from the spice-stocked kitchen to the TV lounge, mean we're as fun and lively as Marseille itself. Whether you're chatting to new friends over the free breakfast, or showing old mates YouTube videos using the free Wi-Fi, you'll feel right at home here. Our friendly, multi-lingual staff will do their best to make sure of it.


We’re in the Old Port area, a short walk from beaches, bars and clubs. The central market is an 8-minute stroll away, and the iconic Notre Dame church is 15 minutes by foot. To get to us from the airport, you can take the shuttle bus to St Charles Train Station, then jump on the metro (take the blue line) towards La Fourragère before jumping off at Vieux Port (the Old Port). You can stroll to us in 20 minutes from there.

Rooms and Dorms

We've got private rooms or mixed and female-only dorms to pick from – all with en-suites so you won't have to wake up early to avoid those morning queues. Linen's included, and your comfy wooden bunk has a storage locker under it for the backpack. We keep our dorms spotlessly clean (just like the rest of our hostel!).

Extras and activities

If a chilled out morning's on the agenda, open up a novel from the book swap or borrow one of our travel guides for inspiration on your next destination. You can also ask our staff about their tips – whether for Marseille or elsewhere in France. We've got free city maps to have a look at, too. The luggage storage means you can check out but keep your bags here until you're ready to leave the city.

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.8

  • Location 9.4

  • Staff 9.0

  • Atmosphere 8.2

  • Cleanliness 8.9

  • Facilities 8.4

Latest Reviews

  • 10.0


    22 Jul 2020
    I was in this hostel 4 years ago. Now the hostel is bigger and the reception is in a new place. the check in is in the street Sainte 75. the travelers in the hostel talks each other so it is easy to meet new people. I was in the room for 16 people. the room was quite big, 2 floors in the room. it was not so hot in the room less than in others hostels I travelled in France in summertime. nice staff in the bar. the breakfast costs 3.5 euros. the coffee in the machine is not good.
    Switzerland, Male, 31-40
  • 10.0


    22 Jul 2020
    Really cool hostel. Love the common room kitchen area. You can't go there and not meet fellow travellers of all ages. Room was nice and clean and spacious. Perfect location. Nice bar downstairs for food and drink and breakfast. You can't fault it.
    England, Female, 31-40
  • 10.0


    30 Jun 2020
    Beautifull place, and nice new bar; very kind personel; loved it!
    Netherlands, Male, 41+
  • 10.0


    29 Jun 2020
    Very nice Hostel. Highly recommend it!
    Belgium, Male, 25-30
  • 10.0


    25 Jun 2020
    The hostel is amazing! People are nice and kind and the location is awesome! We came to stay 1 night and at the end we stayed 5! Thank you very much for everything.
    Brazil, Female, 18-24
  • 10.0


    12 Mar 2020
    I really enjoyed my stay. Clean rooms. Nice people. Social. Good location. Free breakfast. I had a great. Will come back !
    USA, Female, 41+
  • 9.4


    11 Jul 2020
    I would definitely come back if I was ever in Marseille again. Great bar also. Staff was very polite and attentive. Rooms were quite spacious.
    India, Male, 18-24
  • 8.3


    08 Jul 2020
    The place in itself was nice; clean bathroom, proper kitchen, fridge, common areas to work/socialize, near from M1 or bus 60, there is a Lidl nearby. But during one night two of my dormmates lost his bag and his phone (the reason for bad point on security). The breakfast was plentiful as well if you came early (8-9 am). Would recommend if you're on a tight budget.
    Indonesia, Male, 25-30
  • 7.4

    Very Good

    21 Jul 2020
    The location is very nice, close to metro station and the old port. The staffs were helpful. Based on the facility, the hostel is quite expensive.
    India, Male, 25-30
  • 4.9


    08 Jul 2020
    I got my stuff (backpack) stolen from my dorm. The answer of the owner was: “I can’t supervise what happens in a dorm of 12 beds”. If you go there make sure to use the lockers (small lockers) and bring ur own padlock (cuz it cost 1€) and cuz the owner gives 2 s**** about u, it’s just a money maker.
    Peru, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Key Card Access
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Wi-Fi


  • 2012

    1st, Country Winners France

  • 2011

    2nd, New to Hostelworld


  • 2012

    Worldwide Medium Hostel

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