Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Hotel Vertigo, a hostel to make you feel at home, and forge lasting memories.

Located in the heart of the city, Hotel Vertigo is situated near tourist sites, bustling night life and shops. However, only thirty minutes away is the magnificent Calanques National Park, where you can enjoy one of the great treasures of Provence. For this, Vertigo is the ideal place to experience everything Marseille has to offer. Our hostel offers communal space and a brand new bar restaurant where stories are shared and friendships are made. The rooms and dorms, decorated by local artists immerse you in a unique atmosphere mixing the past with the present. We offer dorms ranging from two to sixteen beds, with private showers and bathrooms.
Our polyglot team is present 24 hours a day to attend to your needs. Composed of lovers of travel and the region, it will be our pleasure to share with you our favourite spots and where to find the best deals.
Check in is from 3PM and check out is before 10AM, however our common areas and numerous services (baggage holder, printers, washing machines etc) are available for your use from your arrival until your departure.

Hotel Vertigo has everything you need. All we are waiting for is you :) View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.4

  • Location 9.6

  • Staff 8.5

  • Atmosphere 8.1

  • Cleanliness 8.2

  • Facilities 8.0

Latest Reviews

  • 10.0


    16 May 2022
    10/10 outstanding service and very friendly and helpful staff.
    Italy, Male, 18-24
  • 9.1


    05 May 2022
    The hostel has great and comfortable common areas, and the location is very nice to walk or take the public transport to all important places. I found it a bit weird that it has two buildings and the second one can be accessed by the street, but they only have someone in reception over night, which means anyone can access it during the day. The room was fairly clean and very comfortable. Overall a very good stay in Marseille.
    Costa Rica, Female, 18-24
  • 8.9


    06 May 2022
    Cool place by the port, 20ish minute walk from the train station. Nicely located for transit with a cool bar and hang out areas in the different buildings. Some mild cleanliness issues but nothing too crazy. All in all would stay again.
    Canada, Female, 25-30
  • 8.6


    09 May 2022
    massive dorm rooms, echo a little bit loud at night with creeky bunk beds when people move or cough. Nice bathrooms, plenty of power/charger options for each bed. Small kitchen, but it’s plenty enough for a traveller, hectic bar on the weekends down stairs. Overall was pretty happy, only downside for me was the dorm rooms being so loud with every movement so didn’t sleep very well, aside from that a good hostel 👍🏼
    Australia, Male, 25-30
  • 8.3


    18 May 2022
    The hostel has a cool layout and a nice restaurant at the front. Very spacious and clean rooms as well. Locker was too small to fit my backpack and certain staff members were not very knowledgeable on the city, but all very friendly! Bar crawl did not happen all the nights I was there (wed-fri), although advertised in the hostel.
    Canada, Female, 18-24
  • 8.0


    30 Apr 2022
    Great place to meet great people and share travel stories!!
    India, Male, 18-24
  • 7.4

    Very Good

    16 May 2022
    Good hostel
    Canada, Male, 18-24
  • 7.4

    Very Good

    23 Apr 2022
    This hostel is very cute if you don´´t like cooking your own food. The rooms were nice, clean and the shower and toilet was only shared by the people in the room - which was very comfortable. They had lockers, however you need your own padlock. The staff was extremely friendly and very helpful. However, the kitchen was extremely dirty, smelly and not well equipped. Of course, hostel kitchens are never perfect - and that is part of the fun, but this one was just not fun at all, but rather gross
    Germany, Female, 18-24
  • 6.3


    14 May 2022
    Coming in from a long day of traveling and the staff were very rude. Not very helpful and seemed very distracted by possible friends that were just hanging out in the hostel. Very odd. Bathrooms were a little dirty.
    USA, Couple, 18-24
  • 4.9


    08 May 2022
    Really run down location and not clean.
    USA, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Key Card Access
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Wi-Fi


  • 2012

    1st, Country Winners France

  • 2011

    2nd, New to Hostelworld


  • 2012

    Worldwide Medium Hostel

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