Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Hotel Vertigo, a hostel to make you feel at home, and forge lasting memories.

Located in the heart of the city, Hotel Vertigo is situated near tourist sites, bustling night life and shops. However, only thirty minutes away is the magnificent Calanques National Park, where you can enjoy one of the great treasures of Provence. For this, Vertigo is the ideal place to experience everything Marseille has to offer. Our hostel offers communal space and a brand new bar restaurant where stories are shared and friendships are made. The rooms and dorms, decorated by local artists immerse you in a unique atmosphere mixing the past with the present. We offer dorms ranging from two to sixteen beds, with private showers and bathrooms.
Our polyglot team is present 24 hours a day to attend to your needs. Composed of lovers of travel and the region, it will be our pleasure to share with you our favourite spots and where to find the best deals.
Check in is from 3PM and check out is before 10AM, however our common areas and numerous services (baggage holder, printers, washing machines etc) are available for your use from your arrival until your departure.

Hotel Vertigo has everything you need. All we are waiting for is you :) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.6

  • Location 9.4

  • Staff 8.5

  • Atmosphere 8.1

  • Cleanliness 8.2

  • Facilities 8.1

Latest Reviews

  • 10.0


    16 Sep 2022
    Great hostel, super central, good communal area to meet people and share dinner
    Australia, Female, 18-24
  • 10.0


    14 Sep 2022
    Perfect stay!! Super location Will come back again surely here
    India, Male, 25-30
  • 8.9


    19 Sep 2022
    Nice hostel, good location. Kitchen bit small for that many people. Four bathrooms in the room for 14 people was great, always clean. Some lockers were not working. Meeting people was a bit harder than elsewhere, overall enjoyed my stay here.
    Germany, Female, 18-24
  • 8.9


    18 Sep 2022
    Really solid hostel! Nice vibes in the common area/bar, so it’s great if you’re a solo traveler hoping to meet people (although I will say it’s sometimes a number of locals in the bar, which isn’t bad, just something to keep in mind if you’re hoping to meet fellow travelers specifically). It was a bit of a walk to get to points of interest, but that’s generally not a problem since Lyon is so beautiful. Overall, an excellent stay!
    USA, Male, 18-24
  • 8.9


    16 Sep 2022
    This property was quite good and the 8 bed room we stayed in was extremely spacious and well layed out. We found the common spaces to be very good for socialising and making friends, and the location was perfectly close to the port, train station and main attractions. The kitchen was quite small and not very well equipped, however it was very manageable. The beds had power points nearby which was great, and the ensuite in the rooms were very good. Overall a great hostel and we would definitely stay here aga
    Australia, Couple, 18-24
  • 8.6


    16 Sep 2022
    Central location, discount for pub crawl and kinda clean. Stuff wasn’t very friendly but helped when needed. First hostel where I wasn’t able to connect with other guests as they either silently walked away or looked and smelled inappropriately.
    Belarus, Female, 25-30
  • 8.6


    05 Sep 2022
    Nice hostel, really big with lots of other travellers. The rooms were nice and felt homey. I was confused but the multiple buildings when finding my room and the staff was not very nice about that. Otherwise, a pretty good place to stay in Marseille
    USA, Female, 18-24
  • 8.0


    07 Sep 2022
    Only stayed one night as I was passing through but I would stay again. Lovely staff who made sure I was settled in and good facilities :)
    Australia, Female, 18-24
  • 7.7

    Very Good

    07 Sep 2022
    We arrived late and got settled into our room however it was slightly unclear which two beds were the free ones. One was obvious, the other one we thought however if still had a person name and didn’t have the linen on top like the others. Other than that the only bad thing I’d have to say is the other people, we did not speak to any of them once. I’m used to people at least saying hello in passing etc in other hostels but maybe they were all shy. Fab location just up from the port.
    Scotland, Couple, 18-24
  • 5.1


    18 Sep 2022
    The hostel is in a good location, close by to the port, however, the gate to the road is often left open which gives direct access to the rooms. The rooms were also not air conditioned, meaning other roommates were leaving the room doors open. There were sufficient bathrooms, but the seals didn’t work and water was leaking over the bathroom floor. In comparison to other hostels I’ve stayed at, this was expensive.
    England, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Key Card Access
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Wi-Fi


  • 2012

    1st, Country Winners France

  • 2011

    2nd, New to Hostelworld


  • 2012

    Worldwide Medium Hostel

View all Award Winners