Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Hotel Vertigo, a hostel to make you feel at home, and forge lasting memories.

Located in the heart of the city, Hotel Vertigo is situated near tourist sites, bustling night life and shops. However, only thirty minutes away is the magnificent Calanques National Park, where you can enjoy one of the great treasures of Provence. For this, Vertigo is the ideal place to experience everything Marseille has to offer. Our hostel offers communal space and a brand new bar restaurant where stories are shared and friendships are made. The rooms and dorms, decorated by local artists immerse you in a unique atmosphere mixing the past with the present. We offer dorms ranging from two to sixteen beds, with private showers and bathrooms.
Our polyglot team is present 24 hours a day to attend to your needs. Composed of lovers of travel and the region, it will be our pleasure to share with you our favourite spots and where to find the best deals.
Check in is from 3PM and check out is before 10AM, however our common areas and numerous services (baggage holder, computers, printers, washing machines etc) are available for your use from your arrival until your departure.

Hotel Vertigo has everything you need. All we are waiting for is you :) View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.2

  • Location 9.5

  • Staff 8.0

  • Atmosphere 7.8

  • Cleanliness 8.0

  • Facilities 7.7

Latest Reviews

  • 10.0


    05 Oct 2021
    Wonderful staff and facilities, including a great, well stocked kitchen, common area, patio and a fantastic bar. Location is perfect, room was very quiet and yet a one minute walk to the plaza with twenty cafes and restaurants and nightlife. A short (but very uphill) walk to Basilique Notre Dame de la Garde and back down to the waterfront and into the Old Town.
    USA, Male, 41+
  • 9.4


    30 Oct 2021
    Great experience! The location was perfect and the rooms were super nice and clean!
    Italy, Female, 18-24
  • 9.1


    23 Oct 2021
    I read how this hostel was so close to the heart of Barcelona, but I had no idea how close. It's right there. Super great location, and the facilities are nice. I'm here in the autumn, so ventilation seemed fine (compared to other reviews I've seen). If you come at night, just be aware they close the front entrance and you have to enter in from the side.
    USA, Female, 25-30
  • 9.1


    20 Oct 2021
    Very good location near the port and lots of great restaurants. Unfortunately the shower in the room smelt very bad but other than that it was clean enough! Also the kitchen was quite small and lacking in some aspects but all still usable!
    England, Couple, 18-24
  • 9.1


    02 Oct 2021
    Great staff. They make a good hostel a fabulous one. Many many thanks to all of you
    England, Male, 41+
  • 8.6


    23 Oct 2021
    Outstanding location, good value. Clean (enough), good kitchens, nice vibe. The staff are very helpful and nice. Great place to stay in Marseille!
    USA, Female, 41+
  • 8.3


    23 Oct 2021
    Overall, this hostel was great! The rooms were clean and the location was excellent. I was disappointed that the kitchen was not available to use because I hadn’t planned on eating out every single day of my stay — which got expensive. Other than that, I quite enjoyed my stay and would recommend!
    USA, Female, 18-24
  • 8.0


    02 Oct 2021
    No proper ventilation in the room.
    Brazil, Male, 31-40
  • 6.9


    15 Oct 2021
    Vertigo was perfectly fine but didn't stand out. The hostel is spread across a few adjacent buildings, and feels a bit disjointed. If you enjoy a lie-in, this isn't the place for you - 10am check-out!
    Ireland, Male, 25-30
  • 5.1


    06 Nov 2021
    The kitchen and common area was a disaster. Everything was absolutely dirty during the morning, even leftovers on the floor. There was no place to wash your stuff since nobody cared about cleaning what they used. Also, there were problems with the wifi there. The room was fine, but with only one blanket I was really cold at night. Finally, one of my roommates started smoking weed in the middle of the night and, although she opened the window, the place was full of smoke. I wouldn't come back.
    Argentina, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Iron / Ironing Board
  • Key Card Access
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Board Games
  • Wi-Fi


  • 2012

    1st, Country Winners France

  • 2011

    2nd, New to Hostelworld


  • 2012

    Worldwide Medium Hostel

View all Award Winners