Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Located in the coffee region of Colombia, our hostel is a colonial house with the best view of the mountains. Enjoy a hot cup of coffee while enjoying the view.

We are the largest hostel in town! Stay in private bedrooms with balconies (premium), or in shared dorms (some are female-only). Enjoy our Free Daily Activities: Spanish lessons, dance classes, yoga sessions and bonfires. At night, chill by the outdoor bar and play board games while you look at the stars. *Due to the current sanitary situation, some of these activities may be restricted for the moment.

During the day, book a tour at our front desk and explore the area. Go trekking to the 'Parque Nacional de los Nevados', horse-back riding to the cascades and visit the coffee farms. If you are looking for a place to hike, live the culture and enjoy the nature and fresh air, this is the place for you.

Welcome to our traveller community! Don't forget to check out our other hostels in Colombia: Cali, Cartagena, San Andrés Island, Medellin, Santa Marta and Tayrona, in Uruguay: Colonia, Montevideo and Pedrera and in Argentina: Buenos Aires!

Viajero Salento Hostel. House Rules!

*Mandatory: Please bring and show your original passport or Colombian identification for check-in. This is enforced by the National Police and Colombian Migration.

Check-in: 15:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at the reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

Guests over 12 years old are allowed.
Pets under previous request.

Cancellation policy: If your reservation is in a shared room, you have up to 48 hours before your arrival to cancel with no cost, if your reservation is in a private room, you have up to 72 hours before your arrival to cancel with no cost. If you cancel after that time we will have to charge to your credit card the first night of your reservation

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

It is mandatory to show original passport of ID. Photos or copies are not allowed.

Breakfast included for private rooms only.

The entry of drugs and alcohol consumption is prohibited.

We reject all types of sex tourism.

RNT #39996 View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.7

  • Location 9.1

  • Staff 9.1

  • Atmosphere 8.2

  • Cleanliness 8.2

  • Facilities 7.6

Latest Reviews

  • 10.0


    11 May 2022
    I really enjoyed my stay at Viajero in Salento! The hostel itself is beautiful and the staff are super sweet and accommodating. Valentina, Valeria and Julian were great and super helpful with everything!
    USA, Female, 18-24
  • 10.0


    04 May 2022
    I had such a great experience here! The staff were so friendly and welcoming from the start as well as every time we crossed paths. My room and shared spaces were extremely clean. I also really loved the free patacones cooking class with Maya. Being able to hang with a local is always a treat; she is a wonderful teacher. Gracias Viajero!
    USA, Female, 25-30
  • 9.7


    07 Jun 2022
    I had a great stay at Viajero Salento. The staff was super kind and knowledgeable of the area and Colombia overall. The rooms were cozy. I'd recommend travelers to bring a small lock if they'd like to take full advantage of their assigned locker in the dorms. I had the chance of meeting many wonderful travelers that are now good friends of mine.
    Dominican Republic, Male, 18-24
  • 9.7


    05 May 2022
    A little walk to the center, but worth if for the view
    Norway, All Female Group, 18-24
  • 9.1


    09 May 2022
    Thank you to all the lovely staff especially Valaria, Ricardo and Valentina and Mia the dance teacher! who made us feel so welcome on our first trip to Salento. The hostel is in a great spot really close to town and with amazing views! There's so many free activities going on in the evening and the vibe is great. The dorms are very basic but you get what you pay for! Overall great experience, thank you x
    England, Couple, 25-30
  • 8.0


    17 Jun 2022
    The Place is Located on a beautiful spot! And the staff were amazing and super nice and helpful, but the experience was lowered by the ongoing construction that they have in the hostel from 7:30 until 18:00 makes it uncomfortable to be outside, thr activities that they offer were great! But still doesnt make up for the construction and everything
    Israel, Male, 25-30
  • 6.6


    17 Jun 2022
    Overall the hostel was good, they offered many activities and were incredibly helpful. There wasn’t much of a social atmosphere, however, and the property was under construction. My low rating is primarily from the fact there was no lock on the door. Anyone could have walked into my room at any time which I found unnerving.
    USA, Female, 18-24
  • 6.6


    10 Jun 2022
    Very overpriced hostel… The beds did not have courtains and were not very comfortable, not what I expected for a price of over 12€ per night. The kitchen was under construction which is very unfortunate if you travel on a budget :( I came to this hostel for the atmosphere but it was not very social (or maybe I came at the wrong time). The staff was very very friendly and welcoming though!!
    Germany, Female, 18-24
  • 6.0


    11 Jun 2022
    They are currently lying about what they offer. There is no kitchen. There is not even. Real bar. There is really no social environment at all due to construction they are doing
    USA, Male, 25-30
  • 4.3


    08 Jun 2022
    For the money viajero is not worth staying at at the moment. The bar/social area & kitchen are undergoing very noisy building works so you dont get any of what you see in the pics. As it stands there’s no where to really socialise. I asked for a refund as the facilities I paid for as stated on the website were not available but I was denied any money back - I left anyway as it really wasn’t a pleasant environment to stay in. My dorm room also stank of bleach and closely resembled a prison cell
    England, Female, 25-30
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  • Free WiFi
  • Common Room
  • Cooker
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
Food & Drink
  • Bar