Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Viajero Salento Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Located in the coffee region of Colombia, our hostel is a colonial house with the best view of the mountains. Enjoy breakfast (it’s free!) with a hot cup of coffee while enjoying the view.

We are the largest hostel in town! Stay in private bedrooms, some even have balconies (premium), or in shared dorms (some are female-only). Enjoy our Free Daily Activities: Spanish lessons, dance classes, yoga sessions and bonfires. At night, chill by the outdoor bar and play board games while you look at the stars.

During the day, book a tour at our front desk and explore the area. Go trekking to the 'Parque Nacional de los Nevados', horse-back riding to the cascades and visit the coffee farms. If you are looking for a place to hike, live the culture and enjoy the nature and fresh air, this is the place for you.

Welcome to our traveller community! Don't forget to check out our other hostels in Colombia: Cali, Cartagena, San Andrés Island, and Tayrona, and in Uruguay: Colonia, Montevideo and Pedrera.

Viajero Hostels Salento. Policies & Conditions (House Rules)

*Mandatory: Please bring and show your original passport or Colombian identification for check-in. This is enforced by the National Police and Colombian Migration.

Check-in: 14:00 - 23:00

Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.

No pets are allowed.

Cancellation policy: 72 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in all fees.

RNT #39996 View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.4

  • Staff 9.1

  • Atmosphere 8.7

  • Cleanliness 9.1

  • Facilities 8.7

Latest Reviews

  • 10.0


    14 May 2019
    El mejor hostel que he visitado, los recepcionistas Christian y Julián me ayudaron muchísimo y siempre tenían una sonrisa, definitivamente lo recomendaré
    USA, Male, 18-24
  • 10.0


    12 May 2019
    I really loved this view and the receptionists christian(the best) and Luis (the other best) always had a smile and helped me a lot. I will definitely recommend it.
    USA, Female, 18-24
  • 10.0


    12 May 2019
    The best hostel i have ever visited. Christian (the best ) and maya really helped me. I would definitely recommend it
    England, Male, 18-24
  • 10.0


    07 May 2019
    Staff was very helpful with all the questions and everything was always so clean. The free Spanish class was a fun interactive game of beer pong rather than just sitting and listening. Good bar scene at the hostel, but it shuts down at 11pm so you can have also have a relaxing night in.
    Canada, Female, 25-30
  • 10.0


    05 May 2019
    Lovely view, wonderful breakfast and nice location!
    Denmark, Male, 18-24
  • 9.7


    07 May 2019
    We had an amazing time in this hostel. We spent 3 nights and had a lot of fun. There is a nice social area in which you can hang out and order drinks. The free breakfast was variantes everyday with basics of bread, cereal, coffee, tea, juice etc and it was tasty. The people at the reception such as Cristian, Juan and Francis were really helpful and always had a smile on their face. Would recommend staying here.
    Netherlands, All Female Group, 18-24
  • 9.1


    09 May 2019
    Great place. One of the best hostel views in town, big spread for breaky, even free spanish and yoga classes if you sign up quick enough!
    Australia, Male, 18-24
  • 8.6


    05 May 2019
    Maia and Christian we're great and super nice at reception, helped with anything we needed. The breakfast was not bad either. My only complaint is that the room my friends and I were in had walls as thin as paper. You could hear every noise outside whether it was a voice, someone walking or dogs barking non stop. Beautiful location but sadly the worst sleep I've gotten on my trip. Hopefully this can be fixed at some point.
    USA, Male, 18-24
  • 8.3


    13 May 2019
    Looks nice, has all the amenities, however bad social environment
    Canada, Male, 18-24
  • 6.0


    17 May 2019
    Very basic hostel but has a nice breakfast and view. Staff weren't as helpful as i had experienced in the cities but pleasant enough. Note if you're on the top bunk you can just roll of onto the floor as there are no guards. Charging point melted my universal adaptor so just be cautious re electrics. No hand soap in the bathroom and very few places to put your stuff in both the room and bathroom as I found to my detriment when makeup bag tipped off bathroom ledge and contents fell into the loo.
    England, Female, 25-30
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  • Free Breakfast
  • Free WiFi
  • Common Room
  • Cooker
  • Fridge/Freezer
  • 24 Hour Reception
Food & Drink
  • Bar