Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Located in the coffee region of Colombia, our hostel is a colonial house with the best view of the mountains. Enjoy a hot cup of coffee while enjoying the view.

We are the largest hostel in town! Stay in private bedrooms with balconies (premium), or in shared dorms (some are female-only). Enjoy our Free Daily Activities: Spanish lessons, dance classes, yoga sessions and bonfires. At night, chill by the outdoor bar and play board games while you look at the stars.

During the day, book a tour at our front desk and explore the area. Go trekking to the 'Parque Nacional de los Nevados', horse-back riding to the cascades and visit the coffee farms. If you are looking for a place to hike, live the culture and enjoy the nature and fresh air, this is the place for you.

Welcome to our traveller community! Don't forget to check out our other hostels in Colombia: Cali, Cartagena, San Andrés Island, and Tayrona, and in Uruguay: Colonia, Montevideo and Pedrera.

Viajero Salento Hostel. House Rules!

*Mandatory: Please bring and show your original passport or Colombian identification for check-in. This is enforced by the National Police and Colombian Migration.

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.
No pets are allowed.

Cancellation policy: 72 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast included for private rooms only.

RNT #39996 View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.2

  • Location 9.4

  • Staff 9.1

  • Atmosphere 8.9

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    20 Aug 2019
    I had a great stay. Garden bar and kitchen are nice. I met some cool people. I enjoyed the free Spanish and salsa classes.
    France, Male, 25-30
  • 10.0


    19 Aug 2019
    Very pretty hostel with lovely views! Staff very friendly and helpful! Great location near the main square where you can get the jeeps to Valle de Cocora or coffee farms! Great social area in the hostel!
    England, Couple, 18-24
  • 9.7


    18 Aug 2019
    AMAZING. It has the most beautiful view, I sat for hours looking at the mountains. The staff are brilliant, all of them are so kind and helpful. I sprained my ankle and they couldn’t have done more, especially Christian who went out of his way to make sure I was okay and I had everything I needed (¡Muchas gracias!). The hostel has a kitchen and tv room (not that it’s needed with the view) and lots of grassy areas to sit and chill. The bar has happy hour and is a good place to chill at night.
    England, Female, 25-30
  • 9.4


    08 Sep 2019
    Beautiful location and view !!! Definitely loved it. Staff is friendly, breakfast is ok, drinks are good. Except the fact that there is one bathroom when you need to use the common one (let's say if you arrive early cause otherwise you have in the rooms), the hostel is definitely recommended! Slept well !
    Canada, Female, 25-30
  • 9.1


    29 Aug 2019
    This place is really cool. Fantastic views, good rooms, good people. Would recommend. It's about 10 minute walk from most things, so not too bad. Would recommend!
    USA, Male, 31-40
  • 8.9


    05 Sep 2019
    Enjoyed my stay here overall. Pros: wonderful views, usually nice atmosphere and areas to relax, regular activities and helpful, friendly staff. Cons: noise from common areas really carries through into the rooms, and breakfast needs improving.
    England, Male, 31-40
  • 8.6


    16 Sep 2019
    I stayed two nights in the hostel. It's nearly a ten minutes walk from the bus stop. The view is amazing, they breakfast for 7k alright. The beds were not that big but surprisingly comfy. They have two computer and a printer which you can use for free and a kitchen as well. Recommended!
    Switzerland, Male, 18-24
  • 7.7

    Very Good

    19 Aug 2019
    Nice place but there isn’t that much life in the hostel. The dorms are very small with unstable and inconfortable beds. The shower was leaking and the flow was very weak. Not a very nice experience there, we shortened our stay to 1 night instead of 2.
    Canada, All Male Group, 18-24
  • 6.9


    15 Sep 2019
    The staff lacked basis customer service, no real atmosphere, security was minimal with no locks on the room doors. Cheap bunks with mine not been very stable and moving every time someone moved. Breakfast was good if you got there early. Location was central with great views.
    New Zealand, Female, 25-30
  • 6.9


    26 Aug 2019
    The beds are absolutely tiny, probably the smallest we've ever had. All the rooms have an ensuite, but apart from that there is only one other toilet for the whole hostel which is crazy. You have to pay extra for breakfast which isn't worth it. There were also loads of mosquitos in the room at night. The staff are very nice though and the location is okay.
    England, Couple, 25-30
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  • Free WiFi
  • Common Room
  • Cooker
  • Fridge/Freezer
  • 24 Hour Reception
Food & Drink
  • Bar