Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Located in the coffee region of Colombia, our hostel is a colonial house with the best view of the mountains. Enjoy a hot cup of coffee while enjoying the view.

We are the largest hostel in town! Stay in private bedrooms with balconies (premium), or in shared dorms (some are female-only). Enjoy our Free Daily Activities: Spanish lessons, dance classes, yoga sessions and bonfires. At night, chill by the outdoor bar and play board games while you look at the stars. *Due to the current sanitary situation, some of these activities may be restricted for the moment.

During the day, book a tour at our front desk and explore the area. Go trekking to the 'Parque Nacional de los Nevados', horse-back riding to the cascades and visit the coffee farms. If you are looking for a place to hike, live the culture and enjoy the nature and fresh air, this is the place for you.

Welcome to our traveller community! Don't forget to check out our other hostels in Colombia: Cali, Cartagena, San Andrés Island, Medellin, Santa Marta and Tayrona, in Uruguay: Colonia, Montevideo and Pedrera and in Argentina: Buenos Aires!

Viajero Salento Hostel. House Rules!

*Mandatory: Please bring and show your original passport or Colombian identification for check-in. This is enforced by the National Police and Colombian Migration.

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.
No pets are allowed.

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast included for private rooms only.

RNT #39996 View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.4

  • Location 9.5

  • Staff 9.0

  • Atmosphere 8.7

  • Cleanliness 9.2

  • Facilities 8.8

Latest Reviews

  • 10.0


    26 Nov 2021
    One of my favourite hostels I’ve stayed at. The staff Mia, Julian and Valentina who were really fun to be around made the hostel really feel like home. Other positives taken from my stay here is the fabulous scenery the hostel looks out on. This is made all the better by the great happy hour deals given at the bar. This viajero hostel attracts the most genuine people who are really fun to be around making this the place to go particularly if you are traveling by yourself.
    Ireland, Male, 25-30
  • 10.0


    18 Nov 2021
    Great place to stay
    Colombia, Female, 25-30
  • 10.0


    29 Oct 2021
    Wonderful place to stay in Salento! Great for foreigners. Just far enough away from the center plaza that you have a beautiful view. It is quiet and peaceful and close enough that you can easily walk to everything you need.
    USA, Female, 25-30
  • 9.7


    29 Aug 2021
    We definitely had a super great time in this hostel, o ly good things to say about it
    Colombia, Female, 25-30
  • 9.4


    24 Sep 2021
    Pretty sweet place 👌
    Israel, Couple, 18-24
  • 8.0


    26 Aug 2021
    Nice and peaceful hostel with great view. I didn’t really feel a social vibe going on for the time I was there. Maybe some group activities organized by the hostel would increase the social vibe.
    Netherlands, Male, 18-24
  • 7.7

    Very Good

    13 Oct 2021
    Decent hostel with welcoming staff and great breakfast. Most lacking were the facilities: Hot water was rare, sometimes there was no water at all, wifi didn’t work more often than it did, double bed had deep sag in the middle, closed window let rain in and soaked our stuff, and the staff told us upon arrival that the kitchen can’t be used until 11am (but some people still made their breakfast). Probably better for for younger people because many guests are up until late and often very loud.
    USA, Couple, 25-30
  • 7.1

    Very Good

    11 Oct 2021
    Dorms bathrooms flood so the floor is constantly wet. Night staff is very helpful and friendly, cannot say the same for the day staff. Cool bar to hang out at and meet people. Bare bones for the price.
    USA, Mixed Group, 25-30
  • 7.1

    Very Good

    22 Aug 2021
    מקום נחמד, מפוצץ ישראלים, לא רחוק ממרכז העיר אבל גם לא ממש קרוב.
    Israel, Female, 18-24
  • 4.0


    22 Nov 2021
    Female dorm has no windows and was in a very dark basement (it also cost more). When I asked to upgrade a member of staff told me there were no more beds, I watched them check a walk in in 10 minutes later. Wouldn’t normally mind this but there is no common area, no hammocks or anywhere to chill so it’s out in the town or in the basement. Bathrooms have cut out squares so all the sound from the hotel travels inside the rooms with no door between.
    Ireland, Female, 18-24
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  • Free WiFi
  • Common Room
  • Cooker
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • 24 Hour Reception
Food & Drink
  • Bar