Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the case of a group booking cancellation, the hostel must be informed at least 15 days before the scheduled arrival date. The failure to cancel within this time, will result in a direct charge of the total of the accomodation to the guests credit-card. In the event of a No-Show, the same total will be also charged.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

We Love F. Tourists

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Heart of the City…

Our 250 year old building has been refurbished entirely to provide the finest atmosphere and highest level of comfort in a meticulously clean environment. Experience the privilege of opening your window in the morning and looking out onto the iconic São Jorge Castle from the comfort of your bed, then enjoy our complete and delicious breakfast, which is prepared and cooked daily from early morning.

Before stepping out onto the most central streets of Baixa to begin your day, pass by reception and chat with our friendly staff who will help you plan ahead and tell you about the activity planned for that evening.

Our hostel provides you with two totally independent common areas. So whatever your mood you can find a place to relax and watch a movie or read a book from our comprehensive collection of both, as well as mingle and join in on the daily activity in the Lounge Bar. We offer a complete service with an inviting feel that allows you to enjoy Lisbon in an effortless and sociable way.

By the end of the day let us give you an iPad then prepare you a cup of tea to unwind and relax before the night´s activities begin. Don´t forget to write your memories on the roof before you check out.

So easy to find us, but not so easy to leave… View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.7

  • Cleanliness 9.7

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    11 Oct 2019
    The best service we ever got. All of the workers were extremely nice and welcoming and did their best to make us have the best experience of Lisbon. Thank you so much!! We love you!
    Israel, Female, 25-30
  • 10.0

    Superb

    09 Oct 2019
    This place is AWESOME! You will not regret paying a little extra to stay here, the staff go above and beyond anything I've experienced at any other Hostel and was better than most hotels I stay at. You are well-looked after here, I will be back.
    Canada, Male, 31-40
  • 10.0

    Superb

    08 Oct 2019
    First solo trip so I was a little nervous but the staff made me feel so welcome. They remember your name and offer you unlimited information, iced tea, wine and smiles (for free)! At night people gather in the common room to eat, drink and chat so no worries on feeling lonely. However, the nights are quiet and everything is very clean. Offering me a homemade sandwich when I was checking out because it was too early for breakfast really was the icing on the cake of my stay! Best hostel ever.
    Netherlands, Female, 18-24
  • 10.0

    Superb

    06 Oct 2019
    The staff are unbelievable, really friendly and always helpful. Great atmosphere, loads of awesome people and they put on fun activities! Only downside is those damn stairs...
    England, Male, 25-30
  • 10.0

    Superb

    06 Oct 2019
    The guys and ladies here at we f love tourists were amazing and kind. I would gladly stay here again!
    USA, Male, 31-40
  • 10.0

    Superb

    06 Oct 2019
    great location just in the city centre within walking distance to everything. the place is clean and tidy. but the main point of this hostel is the staff! the best staff ever, very friendly and kind, always trying to help.
    Brazil, Female, 25-30
  • 10.0

    Superb

    05 Oct 2019
    Absolutely loved this hostel. The facilities are great and the hostel is so chilled out but also so much fun. The staff were brilliant and gave us lots of advice on what to see and what to avoid in Lisbon, they were also so thoughtful and brought us ice tea to our room and free espresso vouchers without us asking. We had the best time on the sintra tour and it was one of the highlights of our trip, I’d definitely recommend it!
    Northern Ireland, Female, 18-24
  • 10.0

    Superb

    05 Oct 2019
    Don't think I have ever left a 10/10 review but this hostel gets it. Staff are amazing super helpful and informative. Sinatra tour is awesome.and a great way to see some sights and meet people. Great value too. Hostel is very clean, beds made everyday. Great atmosphere and the dinners and pub crawl are a great way to meet other guest. Won't stay anywhere else in Lisbon!
    Australia, All Female Group, 25-30
  • 10.0

    Superb

    03 Oct 2019
    Don't usually write reviews but couldn't help it for this one. Gold standard for hostels, don't think twice about staying with them if you're visiting Lisbon by yourself or with a few friends.
    India, Male, 18-24
  • 10.0

    Superb

    02 Oct 2019
    When I arrived, Marcos immediately gave me a map, a handout with restaurants, and then told me a lot of great spots in the city that I should check out. He was super friendly and helpful. The hostel is in a great location and has events every night. The night I was there I did the hostel dinner and the pub crawl, which was in the Bairro Alto neighborhood. The hostel was also really clean and it is easy to talk to other people.
    USA, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


Awards

  • 2019

    1st, Best for solo female travellers

Nominations

  • 2016

    Worldwide Small Hostel

  • 2015

    Worldwide Small Hostel

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