Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the case of a group booking cancellation, the hostel must be informed at least 15 days before the scheduled arrival date. The failure to cancel within this time, will result in a direct charge of the total of the accomodation to the guests credit-card. In the event of a No-Show, the same total will be also charged.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

We Love F. Tourists

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Heart of the City…

Our 250 year old building has been refurbished entirely to provide the finest atmosphere and highest level of comfort in a meticulously clean environment. Experience the privilege of opening your window in the morning and looking out onto the iconic São Jorge Castle from the comfort of your bed, then enjoy our complete and delicious breakfast, which is prepared and cooked daily from early morning.

Before stepping out onto the most central streets of Baixa to begin your day, pass by reception and chat with our friendly staff who will help you plan ahead and tell you about the activity planned for that evening.

Our hostel provides you with two totally independent common areas. So whatever your mood you can find a place to relax and watch a movie or read a book from our comprehensive collection of both, as well as mingle and join in on the daily activity in the Lounge Bar. We offer a complete service with an inviting feel that allows you to enjoy Lisbon in an effortless and sociable way.

By the end of the day let us give you an iPad then prepare you a cup of tea to unwind and relax before the night´s activities begin. Don´t forget to write your memories on the roof before you check out.

So easy to find us, but not so easy to leave… View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    09 Apr 2019
    One of the best hostels I’ve ever stayed in
    USA, Male, 18-24
  • 10.0

    Superb

    07 Apr 2019
    I was so delighted when I got to the hostel because of the location just right beside to the city. All staff were so friendly, helpful, kindness and funny! Also, they’ll try to do their best to get everyone what their need. Only one things I was abit disappointed about the sintra tour. Tour guide was unknowledgeable and is not worth €30. Communicate is the big problem. Anyway , overall is superb except the tour. I am highly recommend for everyone to stay in this hostel!
    Malaysia, Female, 25-30
  • 10.0

    Superb

    05 Apr 2019
    Great hostel! Location very central to access to attractions. The most friendly staff we have encountered in our 4 week European journey!!! The availability of daily breakfast ($3) was a great option. Only suggestion is to mention on website, the amount of stairs travellers need to navigate. Was wonderful meeting people from all over.
    Canada, Couple, 41+
  • 10.0

    Superb

    03 Apr 2019
    AMAZING STAFF!!! Place is clean and very organized. Bathroom was unbelievably clean. Travelers were a lot of fun. Back to the staff >> AWESOME PEOPLE!!! They organize dinner with happy hour every night and the bar crawl is something you must do. Their Sintra tour is also worth every penny. I loved staying there and I will certainly book this hostel again next time I’m in Lisbon. Enjoy your stay!
    USA, Male, 31-40
  • 10.0

    Superb

    29 Mar 2019
    This is THE best Hostel ever ! Perfect location, so clean, super fun environment for meeting other travellers and very helpful, kind staff. Will be back for sure !
    Australia, Female, 25-30
  • 10.0

    Superb

    29 Mar 2019
    Best f****** hostel ever ! Wish I could have stayed longer ❤️ Hospitality and service are second to none👌 Views and facilities are amazing. Tapas dinner was perfect for me to know Portuguese food and meet the other travelers within one dinner. The Fado surprised me and was so beautiful. Made my stop over one of the best parts of my trip so far. Wanting to come back ASAP to experience more of lisbon and party with these guys xx
    Australia, Female, 31-40
  • 10.0

    Superb

    29 Mar 2019
    This hostel is the best hostel I've stayed in. From the moment I walked in they took my bag, gave me a water and gave a whole presentation of things to do in Lisbon (amazing if you don't know anything about Lisbon). The staff are the friendliest people, the location is perfect walking distance from everything, and the facilities are amazing. I would come back to Lisbon just to stay at this hostel.
    Canada, Male, 25-30
  • 9.4

    Superb

    12 Apr 2019
    This is the best hostel I've stayed in! Staff were by far the highlight - they were all so helpful and friendly (special shout out to Iago for the banter, and Alex for making me a sandwich for the road). Great location, although signage outside to find the place could be better, as well as more notice about the stairs (lobby on 4th floor). Sheets had some stains. 4 person dorms felt spacious and plenty of bathrooms. Also a lovely loft space to hang out. Cheers!
    Australia, Female, 18-24
  • 9.4

    Superb

    09 Apr 2019
    Great location, staff very enthusiastic and helpful, good value for money. I'll definitely come back when back in Lisbon
    Spain, Male, 25-30
  • 8.9

    Fabulous

    10 Apr 2019
    Boss location, although keep an eye out for the little door with a tiny sign, average hostel with noisy beds, small common room but it’s the staff and organised stuff that makes this place what it is. ALL of the staff were amazing, let us keep our surf boards in storage after check out as well as our friends who didn’t even stay there no problem. Shout out to Mia! Thanks for making the stay an absolute beast x
    England, Male, 31-40
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi

Awards

  • 2019

    1st, Best for solo female travellers

Nominations

  • 2016

    Worldwide Small Hostel

  • 2015

    Worldwide Small Hostel

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