Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the case of a group booking cancellation, the hostel must be informed at least 15 days before the scheduled arrival date. The failure to cancel within this time, will result in a direct charge of the total of the accomodation to the guests credit-card. In the event of a No-Show, the same total will be also charged.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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We Love F. Tourists

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Heart of the City…

Our 250 year old building has been refurbished entirely to provide the finest atmosphere and highest level of comfort in a meticulously clean environment. Experience the privilege of opening your window in the morning and looking out onto the iconic São Jorge Castle from the comfort of your bed, then enjoy our complete and delicious breakfast, which is prepared and cooked daily from early morning.

Before stepping out onto the most central streets of Baixa to begin your day, pass by reception and chat with our friendly staff who will help you plan ahead and tell you about the activity planned for that evening.

Our hostel provides you with two totally independent common areas. So whatever your mood you can find a place to relax and watch a movie or read a book from our comprehensive collection of both, as well as mingle and join in on the daily activity in the Lounge Bar. We offer a complete service with an inviting feel that allows you to enjoy Lisbon in an effortless and sociable way.

By the end of the day let us give you an iPad then prepare you a cup of tea to unwind and relax before the night´s activities begin. Don´t forget to write your memories on the roof before you check out.

So easy to find us, but not so easy to leave… View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.7

  • Cleanliness 9.7

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    13 Oct 2021
    Great place, they always had events every night staff was pretty good and always willing to help out.
    Canada, Male, 25-30
  • 10.0

    Superb

    08 Oct 2021
    Lovely people working there, great location and facilities, would definitely go back.
    Romania, Female, 31-40
  • 10.0

    Superb

    07 Oct 2021
    Wvweythibf amazing, despite the long stairs up. Especially the incredible staff really far exceeded all I knew so far
    Germany, Male, 31-40
  • 10.0

    Superb

    06 Oct 2021
    I had one of the best hostel experience here! A very friendly environment, great location to meet people as a sole traveler. The stuff really took it to the next level, they are so helpful, friendly and caring I don't have the word's to describe :) The location is absolutely perfect, right in the center, the beds are super comfortable, everything is well taken care of and super clean! Bare in mind, there are a lot a lot of stairs in the hostel, but it's completely worth it :)
    Israel, Female, 25-30
  • 10.0

    Superb

    06 Oct 2021
    This is one of the best F hostels I have ever been to.The staff is amazing, each and every one of them made my stay an unforgettable experience with their kindness and that way of taking care of the guests.Always there to answer your questions. Everything is super clean, the beds are very comfortable, the lockers are big, wonderful shower, great coffee, good wifi.Just it'd be great to put some shelving in the bedrooms and bathrooms.I am sure I'll return to this hostel on my next visit to Lisbon.
    Spain, Female, 41+
  • 10.0

    Superb

    28 Sep 2021
    Honestly, one of the best hostels I’ve EVER stayed at. The staff are all amazing Big shout out to staff members for being absolute legends. The staff really do make the space here & manifest the good vibes. Amber a great bunch of people & of course… it all wouldn’t be possible without the owner (perhaps the friendliest, coolest & hottest hostel owner to exist???? I think so) Massive thanks for your hospitality & i most certainly will be returning to Lisbon to check out your new hostel :)
    England, Male, 18-24
  • 9.7

    Superb

    13 Oct 2021
    This place was amazing, from the moment you arrive the staff welcomes you and give you all the info you need to have an awesome time. Friendly and helpful staff, great atmosphere, daily activities, this is how a hostel should be run! Had a great time here, meet cool people and I would be staying here again when I go back to Lisbon. 2 thumbs up & highly recommended!
    Mexico, Male, 31-40
  • 9.4

    Superb

    22 Sep 2021
    Great stay at WLFT really enjoyed it. Pros: super sociable and easy to meet people, activities every morning and evening, clean, safe, good location near metro and the staff are really special. Sintra trip is well worth doing as guide is amazing! Cons: next to main road so can be very noisy if you have the window open at night, and stairs / doors / bathroom noise carries into the rooms (need ear plugs!!) Special thanks to Pedro, Claudia and Iago for being awesome!!
    England, Male, 25-30
  • 8.6

    Fabulous

    11 Oct 2021
    The location is great. The staff are really nice people. They give you such personalised experience. Moreover, they have 24 hour reception, which is often hard to find. It can become a little expensive if you indulge in the hostel's fun activities, which it did for me. I also had two nights of not great sleep because my roommates turned out to be weird people (one of them came in too drunk and peed in the room, even when the toilet was right next to us). I didn't expect this. Overall, great.
    India, Female, 25-30
  • 7.7

    Very Good

    29 Sep 2021
    Super clean. The staff is very nice and extremely accommodating even before check-in and after checking out. However, I think they should make it clear that you have to climb 6 floors of steep stairs to get to reception. It's ableist to assume everyone is capable of doing that. I didn't have an issue with it but other people might. Second, my partner and I booked a Deluxe Double room and were given a room with two single beds put together. It didn’t look anything like the pictures they advertise
    Puerto Rico, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


Awards

  • 2020

    9th, Best solo male hostel

  • 2020

    1st, Most Popular Hostels Lisbon

  • 2019

    1st, Best for solo female travellers

Nominations

  • 2016

    Worldwide Small Hostel

  • 2015

    Worldwide Small Hostel

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