Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Booking -Cancellation Policy:

With the written reservation the customer accepts the terms of reservation and cancellation of the Westend City Hostel Ltd. The application is also made for all fellow passengers through the customer who is responsible for their compliance of contract. A guaranteed reservation will only be achieved through a written booking confirmation of the Westend City Hostel Ltd.
Cancellation fee: Part or full cancellation must be in written form and may arrive us AT LEAST 3 months before arrival. If the deadline was not kept the cancellation fee is to be paid per person for all ordered services as listed: at least 3 months before arrival: Free of Charge/ 40% by 3-1 month / 70% by 1 month- 1 week/ 90% within the last week/ 100% of the total price on the date of arrival.
These rules also apply if individual travelers withdraw from a group or are unable to travel without notice!

Additional Terms and Conditions

After your reconfirmation we may ask you for payment.

Hostelworld.com will charge a deposit for group bookings by credit card. The remaining amount can be charged by the property to the guest’s credit card at any time.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27

Westend City Hostel

Book more than 7 days in advance for Free Cancellation.
7.8
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are situated right next to Mariahilferstrasse (most famous Shopping street) and 'Westbahnhof' Train station on the intersection of two metro lines (U3, U6) which take you into the city centre within 5 minutes. Sites like St. Stephen's, the city hall, the museums quarter, the parliament, the imperial palace and so many more are all to reach within 15 minutes from our hostel by walk or public transport. So as mentioned above, we would surely be first choice for anyone, seeking proximity to the city centre and an uncomplicated arrival.
Our staff is always prepared to give valuable (insider) information on the hot spots of Vienna. An alley of pubs and clubs lies in walking distance of our hostel. Also Vienna's largest shopping street the 'Mariahilferstraße' is just a step away.

ROOMS:
- mixed dormitories with reasonable prices (age restrication in dormitories; please ask for private or familiy room, when you are older than 40 yeares old)
- rooms are non-smoking areas
- we offer 2, 4, 6, 8
STANDARD EQUIPMENT OF ALL ROOMS:
- shower and toilet
- bunk beds
- cosy mattresses, cushions and blankets
- padlocks EUR 4,-
- fire alarm system
- table and chairs
- lockers (For more security use your own padlock or you can buy one at the reception)
- bedlinen obligatory (for dorms we charge a cleaning fee of EUR 2,00,-)

GENERAL AREAS:
- 24 h reception with friendly multilingual crew
- comfortable breakfast room (open 7:00 to 10:00 am)
- green indoor-yard with tables and chairs (until 10pm)
- common room with cosy couches, internet and sat TV (until 10pm)
- fridge, microwave, water boiler, cutlery, dishes, glasses

FACILITIES:
- free city maps at reception
- free luggage storage
- washing machine and dryer (€ 8.-)
- free bicycle parking area
- car parking (tickets for € 18,90 for 24h parking in a parkinghouse nearby)
- automatic drink dispenser
- free wifi in common area
- iron/ironing board, hair dryer
- towels (rental for € 2,-)
- table football
...

IMPORTANT THINGS TO REMEMBER:
- hostel is open 24 h
- no curfew, no lockout
- check-in from 3 pm
- check-out till 10:30 am
- extension of stay can be done till 10:00 am
- payment only in cash on arrival
- no pets allowed

BREAKFAST BUFFET 5,50-
BED LINEN € 2,- CLEANING FEE
TOWEL (rental for € 2,-)
FREE WIFI
PADLOCKS € 4,-

We are looking forward to welcome you at the Westend City Hostel!


GENERAL CANCELLATIONS:
Please note that cancellations have to be done in a written form the day before the arrival day by 8 am at the latest! If you don't arrive without having cancelled before, we have to charge 100% of the first night to your credit card.
In case that the amount of your reservation surmounts 700 Euros we reserve us the right to ask you for a pre-payment (about 25 % of the total amount). View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 8.8

  • Location 8.1

  • Staff 8.3

  • Atmosphere 7.0

  • Cleanliness 8.2

  • Facilities 6.9


Latest Reviews

  • 9.7

    Superb

    18 Jun 2019
    I loved it. I’m a 36 year old solo traveler so I’m not looking for quite the same party scene at a hostel as some of the other reviewers. That said, there were plenty of young people hanging out downstairs, drinking beers and having fun, so it’s definitely still possible. En suite toilet and shower were very nice to have. The kitchen is small but it is available for cooking meals. Rooms were secure and lockers were available. The staff was friendly and metro was 10 minutes away
    USA, Female, 31-40
  • 9.1

    Superb

    12 Jul 2019
    The men at the reception are really awesome!
    France, Male, 18-24
  • 7.7

    Very Good

    08 Jul 2019
    Very decent hostel for the price. Bit of a walk to get to the city center but the staff was really laid back and friendly.
    USA, Female, 18-24
  • 7.4

    Very Good

    28 Jun 2019
    Nice hostel but some unexpected fees: had to pay for bed linen! €8 for washing was quite expensive as well.
    England, Couple, 18-24
  • 7.4

    Very Good

    18 Jun 2019
    The rooms have no ventilation or A/C which made the stay very hard. The WiFi also barely works and is very hard to connect to. I would not come back although location is good
    USA, Male, 18-24
  • 7.1

    Very Good

    04 Jul 2019
    This hostel is a good value and the staff is very friendly, particularly in terms of storing luggage after your stay. However, compared with other hostels in similar cities where I’ve paid the same nightly rate, this place definitely falls below the mark. The facilities are tired and not particularly clean. I also stayed on the first floor where street noise and hall traffic where horrible and kept me awake. There are hardly any outlets in the room, and none near the beds.
    USA, Female, 18-24
  • 7.1

    Very Good

    25 Jun 2019
    Location is a half an hour walk from the centre and the train station is fairly easy to get to with public transport. The room and bed was decent and fairly comfortable, however the shower leaked and made the floor of the bathroom very wet and quite dirty, but the facilities weren’t bad. Wouldn’t say this was a particularly sociable hostel but good for a couple of nights. Staff were very friendly and helpful, overall not a bad stay.
    England, Female, 18-24
  • 5.7

    Rating

    25 Jun 2019
    If you enjoy going the sauna, but hate paying to for the gym then this is the hostel for you. A shear lack of AC and fans will ensure you sweat all day and night in your little bed. Four sockets will join you in the room, between eight people. The only positive is that if you have a heavy drinking session, you’ll be sure to sweat it out the following morning. Also it’s €2 for your bed linen. Overall, it’s the cheapest hostel in Vienna for a reason.
    England, Male, 18-24
  • 5.4

    Rating

    29 Jun 2019
    Pretty average with no bar downstairs and very little atmosphere. Would not recommend for solo travelers
    New Zealand, Male, 18-24
  • 4.0

    Rating

    14 Jun 2019
    If you’re wondering whether to stay here, I’ll answer that for you: don’t. Inconvenient and sketchy location. No AC or fans and the room was piping hot all day and night. Bathrooms smelled awful and the shower drain didn’t work so I had to shower ankle deep in dirty water. WiFi was horrendous, so forget using maps or searching for things to do—couldn’t event check my email. Guests blatantly disregarded quiet hours and the staff did nothing. Worst part of my trip to an otherwise lovely city.
    USA, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Iron / Ironing Board
  • Key Card Access
  • Linen Not Included
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • Foosball
  • Wi-Fi


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