Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Wise Owl Hostels Shibuya

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Wise Owl Hostels Shibuya - 2nd Wise Owl series!

You should enjoy TOKYO all night long like an owl.
This hostel is not just a place to lodge.
It’s an entertainment hub in Aobadai.
People from all over the world gather and communicate in here, at OWL.
At front desk, Eurasian Eagle Owl “MEGU” always welcomes guests.


What you need is not a mediocre amount of sleep
It should be a good, short sleep from an exhausting, enriched experience
No time for sleep
Experience Tokyo
Whether night or day, heighten your sensibilities
That is how a journey should be

We will be looking forward to seeing you at WISE OWL HOSTELS SHIBUYA.

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.6

  • Location 8.5

  • Staff 9.5

  • Atmosphere 8.9

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    01 Jan 2019
    Probably the best hostel I've ever stayed at. Perfect location for exploring Tokyo, the staff is incredible, and it's usually filled with interesting people
    USA, Male, 18-24
  • 9.4


    01 Jan 2019
    This hostel couldnt be in a better place for a Tokyo homebase. 10 minute walk to the center of Shibuya but still decently quite whilst staying inside. The facilities are super clean and the bed arrangement ideal. The bar downstairs is a nice place to chill or meet people too. My only complaint is a small one; Those pillows are harder than a polar bears turd :P But great soft bed! Great place.
    England, Male, 25-30
  • 8.9


    30 Dec 2018
    The Japanese guy from Osaka was very servile and nice. It helped me to book an accommodation somewhere else when they got fully booked in New year. The location was like 15 mins away from Tokyo station so not completely close, but it was alright. The hostel is full of travelers mostly from Europe so expect a lot of drinkers and a silly environment in the lobby. The beds are alright and they allow you to leave your luggage bags after checking out for free, which is a plus. I would recommend it.
    Peru, Male, 31-40
  • 8.0


    11 Jan 2019
    Full of ski bros, but nice quiet neighbourhood (it takes around 20-25min to walk to Shibuya station)
    Australia, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • Express check-in / out
  • Internet Access
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities


  • Age Restriction
  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Things to Note

1. Check-in time: from 04:00 PM. to 00:00 AM
Early check-in time from 11:00 a.m. for 1,000 yen per person additional charge if the bed is available.Latest check-in time is midnight.
2. Check-out time: by 11:00 a.m.
Late check-out is until 2:00 p.m. for 1000 yen per person additional charge.
3. Reception hour: Open for 24 hours.
4. Payment: Cash(JPY), Credit Cards (visa, JCB, master, AMEX, diners, Saison, Discover)
5. Cancellation policy:
(1)4 days(or more) before Arrival Date------free
(2)3 days before Arrival Date----- 50%
(3)on the day or No Show -------100 %
6. Age restriction: over 18 years old
7. No smoking
8. Pets are not allowed.

Q: Can I send a letter to the hostel prior to my arrival?
A: Yes. Due to our limited storage capacity, we can only receive small envelopes & letters. Please let us know in advance about your shipment & its content. Both guest’s name, date of arrival and hostel’s address are to be clearly written. We do not accept COD (cash on delivery) shipping, so please make sure to pay in advance.
(P.S. We reserve the right NOT to receive guest’s shipment if the guest does not inform us in advance or/and no guest’s name on the shipment.

Q: Can I leave my luggage before/after the date of check in/out?
A: We just keep luggage on the same check in/out day.