Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Woodpecker Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The perfect non-party hostel for the international traveler to meet, have a beer, play board/card games or play music in your temporary home. We have passed our puberty, which means that courtesy and respect are one's priority. We will give you a warm welcome home in our hostel. The staff, local and former traveling, will be happy to help you explore the city in a touristic or in the alternative way by sharing our lively experiences and long term city knowledge. We know where to find local (Craft) beer and the best (Vegan) food in Krakow and we would like to share our stories during traveling. We can arrange local tours, such as Auschwitz, the beautiful salt mine and more...

Woodpecker hostel is situated in the north part of the Old town city center. This means you'll be directly inside the area to explore and everything is at walking distance!

0 min - 19th century theater
1 min - free walking tour (starting point @Barbican)
2 min - bus and tram stops
3 min - main square
7 min - train station
15 min - Jewish quarter

The hostel staff provides:
- city tours, laundry service, and towels for rent
- free pre-made beds
- free lockers with padlocks
- free coffee and tea
- free board games
- free vegetarian breakfast
- free luggage room storage on arrival* and departure**

Our cozy hostel has 32 beds in a 6-, 8- or 10 bed dorm and you can use the shared kitchen with free coffee and tea.
The staff will greet you with a smile and a warm welcome in Krakow!

Woodpecker Hostel Policies & Conditions:

- *Early arrivals are welcome to use the luggage storage from 8 am. **After check out you can leave your luggage till 22:00 (10 pm).
- Regular reception from 8:00 - 23:00 (8 am - 11 pm), delayed alternative check in between 23:00 - 00:00 (11 pm - midnight).
- Lost key/ disturbance/ emergency service 24 hours available.
- Check in after midnight is not possible, because we care about our hostel guests' sleep.
- Check out between 8:00 and 11:00 (8 am - 11 am) or exchange keys, for deposit, in the evening before 23:00 (11pm).
- Key Deposit: 50 PLN or 10 Euro per set of keys with padlock.
- Strong alcohol, heavy drinking and stag/hen parties are not allowed.
- Age restriction 18-50 years old.
- Reserving a bottom bunk is not possible.

Cancellation policy: 48 h before the arrival date.
Changes in reservations, such as partial cancellations, only possible through

Taxes included.
24/7 staff available for those already checked in, in case of emergencies.
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.7

  • Facilities 9.1

Latest Reviews

  • 10.0


    15 May 2019
    Nothing to criticise here. The location was more than perfect: Close to the train station but still in the beautiful old town including all its pubs and clubs. The staff was super helpful and friendly especially my new pal Ilia who showed me a lot of cool places in Krakow even though his shift was over. The overall vibe is very chill. I can only recommend Woodpecker!
    Germany, Male, 18-24
  • 10.0


    12 May 2019
    Really liked this place. Staff was friendly and helpful, entire place was very clean, location was great (next to the Barbican + a 24h market), and breakfast was more than just cereal. Even the other guests were friendlier than I've encountered in many other hostels. Would definitely recommend! Only thing that could be improved would be the lockers under the beds - they're drawers on wheels which would make it easy for someone to pull it out at an angle and be able to reach in and grab things...
    USA, Female, 18-24
  • 10.0


    12 May 2019
    Best hostel I’ve ever been to! The rooms are great, the bathrooms are clean and the staff is amazing! It’s a really good place to meet new people and you can get a great night of sleep as well. My stay was amazing!
    Canada, All Female Group, 18-24
  • 10.0


    11 May 2019
    The staff was really nice and the location is perfect, just a few steps form city center and with a to of stuff todo nearby
    Mexico, Female, 18-24
  • 10.0


    10 May 2019
    By far the best Hostel we have stayed in yet, the staff were amazing and very friendly, we met the owners who have a hands on approach to their hostel and we loved every minute of our stay. The breakfast is adequate, and the beds are the comfiest beds, especially for a hostel setting! We really did enjoy our stay here, everyone you meet here is kind and polite, the N°1 hostel in Kraków and we will be back! (We didn't want to leave) Thanks for your hospitality :) see you soon!
    England, Couple, 18-24
  • 9.7


    10 May 2019
    Would 100% recommend, great friendly staff and a very homey feel. Great place to meet oTher travellers!
    New Zealand, Female, 18-24
  • 9.4


    12 May 2019
    Excellent location within the old town, above a 24hr shop and minutes away from links to the airport. Comfortable beds, provided with a locker though would’ve been comfortable without one, felt safe. Nothing to complain about 😁
    Scotland, Male, 18-24
  • 9.4


    11 May 2019
    The hostel was lovely to stay at, it instantly felt homely and comfortable to be there. The staff, including the lovely and knowledgeable Ilia, and also travellers were a delight to meet. It is also in a great location being in the old town, and only a short walk from the main square. I would definitely stay here again!
    Australia, Female, 18-24
  • 9.4


    08 May 2019
    Loved the Woodpecker hostel. It was very comfortable and the staff were great. I would definitely like to stay here again.
    England, Female, 41+
  • 9.1


    18 May 2019
    If you add some personal night lights to every bed it would be perfect! :)
    Russia, All Female Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities