Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
7.5
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The first of all a&o hotels is located in Berlin-Friedrichshain at the S-Bahn station Ostkreuz in the trendy student neighborhood. The former factory building has now been extended to a new neighboring building and offers single, double and family rooms as well as shared rooms with up to 8 beds. A guest kitchen, washing machines and a bike rental are all the basics to make your stay as comfortable as possible.

The a&o Berlin Friedrichshain is located right in the middle of the trendy district of the same name. With just five minutes by foot to the Ostkreuz train station, the hostel offers optimal connection to all Berlin highlights. Its central location makes the a&o hostel easy to reach by car, train or bus.

All single, double, family and multi- bed rooms have modern furnishings and are fitted with a shower, WC and TV. We are the perfect starting point to your day and nightlife in Berlin. Only 5 minutes walk away is the station Ostkreuz here you can hop on a train and be taken quickly and comfortably to each point of the city. Next to the green grassy areas in front of our hostel we offer parking spaces. In our lobby a bar waits for you with internet connections and billiard table. In each house and in all rooms, it is possible to use the internet with our Wi-Fi connection.

Guests can play table tennis, table football, billiards and darts or you can just relax and read our free daily newspapers. For guests who want to stay in contact with friends and relatives there is free internet access in the public areas. In our spacious and comfy bar you will find a regular karaoke night. Relax in the summer sun in our beer garden with a cool beer. We also have some video games to entertain our guests. In our A&O Hostel Berlin Friedrichshain you can also play volleyball. Our guests can get volleyballs at the reception for a deposit. In addition, we offer basketball; football and the new sport Speed-Badminton. Rackets and ball sets are available at reception.

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
- Electric car charging station
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA und Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Parking slot (12 € per day) View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 8.2

  • Location 8.7

  • Staff 7.1

  • Atmosphere 6.6

  • Cleanliness 7.2

  • Facilities 7.2


Latest Reviews

  • 8.9

    Fabulous

    07 Jul 2020
    Very nice staff. Atmosphere dimmed down because of Corona. The room and the guesthouse as a whole: clean an well equipped. We enjoyed the two nights and we will be back. This was the 3rd time.
    Germany, Male, 41+
  • 8.6

    Fabulous

    27 Sep 2020
    Perfect location in Friedrichshain. Overall seemed like a pretty chilled, decent hostel.
    England, Male, 25-30
  • 8.3

    Fabulous

    08 Aug 2021
    It's a great location. It's more like a family hostel than a budget backpacker hostel. I didn't like that they charge extra for sheets. It seems unhygienic when people don't buy bed sheets. Would be nice to have an open kitchen and not charge 20 Euro for deposit for one hour use. Seems complicated. All in all good value for price.
    USA, Female, 41+
  • 8.0

    Fabulous

    27 Aug 2021
    the receptionist was horrible. we arrive at mid night me and my friend and when we discovered that we were allocated into different rooms we tried to ask her to put us into the same room (specially that hostel was not that busy and that there were empty beds in both rooms of ours) but she was very arrogant and didn't even listened to us and before we finish our request she declined it unrespectfully.
    Egypt, Male, 25-30
  • 7.1

    Very Good

    16 Aug 2021
    The rooms were not cleaned everyday. The receptionist in the morning was kind of rude and not very helpful. But the one at the later part of the day was nice and helpful.
    India, Female, 18-24
  • 6.6

    Good

    29 Jul 2021
    The location is nice and the facilities are simple, but sufficient & clean. However, our room was on the top floor & incredibly hot with no option to get some ventilation inside. Open windows did little help. One of our sinks was clogged & nobody fixed it until the end of our stay, although we reported it immediately on day 1 of our stay. Regular water bottled did not fit under the faucet so you always have to carry up ypur own drinking water. We were charged 3,50 extra for bed sheets.
    Germany, All Female Group, 25-30
  • 6.6

    Good

    22 Jul 2021
    My phone got stolen on the first day in Berlin, I needed to go home and wanted some reimbursement for my 9DAY STAY. Nobody at the reception wanted to help me by sending an email or making a phone call to a manager to discuss this. The only guy who was trying to help me was a guy working in security really friendly guy, they should make him responsible for front of office he spoke fluent English, French, German. Which can't be said for the rest working at the reception.
    Belgium, Male, 25-30
  • 6.6

    Good

    24 Sep 2020
    Very basic hostel, there is one round the corner we found out about after we booked which is the same price but has a swimming pool and sauna. I had an issue with a room mate’s views after the first night and subsequently told the staff who were very professional and moved me into a new room with no fuss what’s so ever. Overall it’s a no thrills accommodation for a reasonable price, I would stay here again as I didn’t have a bad time but I think there are better alternatives
    England, Male, 25-30
  • 6.3

    Good

    15 Oct 2020
    When I arrived I didn’t have a good first impression of the hostel. First of all they wanted to put me with 3 people in a dorm of 2 bunkbeds where the bunkbeds were placed extremely closed to each other. In my opinion this was absolutely not Covid proof. Second of all they put me alone (as a young girl) in a room with an older man and when I went back to the reception to say that I really didn’t feel comfortable sleeping there they didn’t do anything about it. Staff was not helpful or friendly.
    Belgium, Female, 18-24
  • 6.0

    Good

    06 Mar 2020
    was ok but nothing spectacular.. would appreciate in my dorm room (with 8 beds) to have more then 2 electrical outlets in the corner of the room accessible only for one of the bed. not being able to get hot water to drink after 10pm is weird. well i could have got LITTLE bit (like 200ml) of hot water for 1EUR from coffee machine, but if to get half liter of water costs more than coffee, that's just weird. otherwise ok, just normal hostel. good location, good wifi.
    Czech Republic, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Reading Light
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Pool Table
  • Wii


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