Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy
100% cancellation fee applies, for any reservation cancelled 0 – 7 days prior to arrival.
50 % cancellation fee applies, for any reservation cancelled 8 – 14 days prior to arrival.
Refund policy
7 % admin fee will be charged on refunds

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

never@home is the only certified 5-star hostel situated in central Cape Town. We are located on the bustling Green Point strip which is within walking distance of the famous V&A Waterfront and the Cape Town CBD and less than a 10-minute taxi ride from the beautiful Camps Bay and Clifton Beaches. To top it off, we are surrounded by some of Cape Town’s best restaurants and coffee shops, have a Spar supermarket right next door and across the road from the FIFA Cape Town Stadium. So whether you want to party the night away in Long Street or take in the views from the top of Table Mountain, we are a mere stones throw away.

We provide a range of accommodation options including shared dormitories and double/ twin private rooms. Female only accommodation is also available. Most of our rooms provide private bathroom facilities with additional communal bathrooms provided for extra convenience. Necessities such as safety lockers, bedding, heating and air conditioning are supplied in all rooms. Additional property facilities include a communal kitchen, FREE high-speed fibre optic Wi-Fi, a chillout lounge, work/ meeting space areas and an internet zone/ book exchange.

Our vibey bar and grill, the Randy Warthog, overlooks the hostel’s waterhole (swimming pool and sundeck to those in the know) and serves mouth-watering meals to tempt your taste buds. Weekly events include our beer pong competition, pool competition, braai (BBQ) night and Randy's daily happy hour!

Our on-site travel desk offers a wide variety of tours and adventures, ranging from laid back wine tours to skydiving for the more adventurous types. Our team of travel experts are committed to showing you Cape Town in a memorable, affordable and sustainable way!

No curfew
No person under 16 can stay in our dormitory rooms unless accompanied by an adult legal guardian
Secure parking available at an extra cost (check availability) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 9.3

  • Staff 9.3

  • Atmosphere 9.0

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    04 Jan 2020
    I have stayed at a lot of hostels around the world, so I have a good reference. never@home is really outstanding. Friendly staff, lots of trip-organizing help, in-house events, central location, in-house food and drink, social (but not too loud) atmosphere, very clean bathrooms ... I could go on and on. Rarely, maybe never, have I seen a place check so many boxes. I hope to make it back to Cape Town, and I definitely look forward to staying here again. Thanks guys (and gal)!
    USA, Male, 41+
  • 10.0


    28 Dec 2019
    Lovely place, very clean and friendly and in the centre of everything.
    South Africa, Male, 18-24
  • 10.0


    23 Dec 2019
    In a great loaction, next to a spar. Super friendly staff who was able to sort out activities for me as a solo traveller
    Northern Ireland, Female, 18-24
  • 10.0


    03 Nov 2019
    Great stay, I ended up booking an extra 6 nights. Good rooms & facilities. Awesome staff. Would def stay here again.
    Australia, Female, 41+
  • 9.7


    15 Oct 2019
    Great hostel with incredible, friendly staff
    Israel, Male, 25-30
  • 9.4


    12 Nov 2019
    I stayed in never@home for 3 nights, The place is clean, near everything...minutes to water front and mins to Sea point....Buses' stations are close to it, you can take a bus easily or even reach the train station so easily from the hostel. The hostel includes many activities too, I participated only in was awesome :) In abstract, It is a cool place to stay in and best value for money (Y)
    Egypt, Male, 31-40
  • 9.1


    23 Nov 2019
    Can't recommend never@home enough. Me and my friend (female, and around the same age) thought this hostel was perfect and safe. The area was awesome and right next to a super market/above a fun burger place. The breakfast/bar in the hostel itself was exactly what we needed to get started on the day. We spontaneously decided to rent a car and there was super easy parking right across the street. Staff were prompt to answer any questions we had. Met some other travelers who were friendly.
    USA, Male, 25-30
  • 9.1


    08 Nov 2019
    Very large and clean hostel with great facilities, good social area for meeting people. Regularly show football on the TVs in the hostel so you can catch any big game. Great tour desk with informative staff who can help you decide what to do and how to do it. Would stay again.
    Scotland, Male, 25-30
  • 8.3


    07 Dec 2019
    Clean hostel and good location in Sea Point. Atmosphere was a lil quiet for me with many local workers staying at this hostel, not travelers. Staff information was a little lacking unless you buy tours. Overall, clean rooms with air con so a decent stay!
    USA, Male, 25-30
  • 6.0


    08 Oct 2019
    Location: 20-30 minute walk to city center (where everything happens). Neighborhood: Rough area. At 11 am (daylight) on the way to the city center, I was threatened by a begger who said I would see blood if I didn't give him any money (I could see he had a syringe in his hand). Atmosphere: Nonexistent. The hostel is run just as a business. Hard for solo travellers to mingle. Facilities: Great.
    Brazil, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Board Games
  • Foosball
  • Pool Table
  • Wi-Fi