About

House Room in Puerto Varas, I have 4 private rooms and 4 shared rooms, the years and services are shared, it is more of a hostel, most of my guests are backpackers, they can use the kitchen but I also have food to sell.

We are on Puerto Varas, there are many places, Cochamó, Frutillar, Ensenada, it is also possible to get to Puerto Montt and go to Chiloe, lakes, volcanoes, hot spring.

The tour desk is available to assist guests in planning their days out. At the guest house the rooms come with a shared bathroom.

Refugio Tia Susy Policy and Condition:

Cancellation Policy: 2 days before arrival.In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12.00 to 23.00
Check out before 11.00

Payment upon arrival by cash
Taxes included
Breakfast not available

General:
Reception from 12.00 to 23.00
No curfew
No special conditions

House Rules

Check In

12:00 - 23:00

Check Out

until 11:00

  • Credit Cards Not Accepted
  • Taxes Included
View House Rules

Facilities

  • Free WiFi
  • Free Internet Access
  • Bicycle Parking
  • 24 Hour Reception
  • Wi-Fi
  • Meals Available
  • Fridge/Freezer
  • Breakfast Not Included
View all facilities

Reviews

8.7Fabulous(148)
  • Value for Money
    8.9
  • Security
    9.1
  • Atmosphere
    8.6
  • Cleanliness
    8.0
  • Staff
    9.8
  • Location
    7.5
  • Facilities
    8.8
Summary of traveller reviews

Refugio Tia Susy in Puerto Varas offers a warm, homely atmosphere with incredibly friendly and helpful hosts. Guests rave about the delicious, varied breakfasts. It's a great spot for solo travellers and backpackers seeking a relaxed vibe, though some mention it's a bit of a walk to the centre. Some recent reviews note issues with cleanliness in bathrooms and a lack of lockers.

Stayed in Apr 2026
9.4
A
Anonymous
Female, 25-30, Australia
The hotel is very cute and the owners are super friendly, the breakfast changed everyday and was delicious, the beds were comfy and the view from my room was great. It’s a little out of town but other than that it’s great!
Stayed in Mar 2026
8.9
A
Ashleigh
Female, 25-30, New Zealand
Really nice little hostel. The hosts are very accommodating and very lively people. Breakfast each day was different and so yummy. We were there in April so a little quieter but seemed that way across all hostels from others we talked too. Would recommend!
Stayed in Mar 2026
8.6
S
Susy
Female, 41+, Canada
The staff here are beyond welcoming, kind and friendly. I really appreciated their hospitality! The kitchen and common area were very welcoming and cozy. Always playing beautiful and melodic music. The breakfast in the morning was honestly the best free breakfast I've ever had at a hostel. A small recommendation would be to put a rubbish bin in the room and also a space heater. It can get a bit chilly! The bedding was fantastic though and the bed was super comfy!
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Location

La Constitución 640, Villa los Presidentes Puerto Varas, Puerto Varas, Chile
1km from city centre