The Moustache Jaipur

Moustache in Jaipur combines the comfort of international hostels with the flavor of Rajasthani culture. The hostel is designed keeping the basic needs of travelers in mind.



**Cancellation policy during new year period 23 Dec till 1st Jan Should be non-refundable.**
Payment upon Arrival is only accepted by Credit card, Debit card, Bank transfer and UPI. We do not accept cash payments.
- Hotel Policy
1. Our check out time is 11 AM and in case of any delays without prior intimation additional night charges will be applicable
2. 24-hour check-in permitted but the earliest check-in time is 1:00 PM
3.The minimum age for check-in is 18 year and maximum age is 35 year. Guests with local IDs will not be permitted to stay. E.g., residents of Jaipur will not be allowed to stay at property
4. If you are arriving very early, it is recommended you book the previous night. You are welcome to wait in our café area if you would like, but for 3-4 am arrivals, we recommend booking an extra night.
5. Entire amount of your accommodation payment must be made in ADVANCE at the time of check-in unless already paid
6. Guests will be asked to pay advance min 15% - 100% of the booking amount to confirm bookings by reservations team at any point after they make booking
7. You understand & agree that your booking is non-cancellable after check in, NO REFUNDS whatsoever shall be provided in case if you wish to cancel the booking or check out earlier
8. International Credit cards will be accepted with 3% additional bank charges
9. The prices are exclusive of GST applied by Government & will be charged extra as per rates defined by the Government
10. We need a valid passport & visa for foreign nationals & valid passport for Indian nationals. Aadhar, Driver License, Student IDs & PAN Cards are not valid Id proof
11. Non Residents / Visitors are strictly not allowed on the premises
12. Pets are not allowed at Moustache Jaipur
13. Please check at the front desk between 9AM – 9PM to extend your rooms. It is solely on availability & on current prices. Payment has to be made in advance for extension
14. To cancel your reservation, Intimation has to be sent by email to property email id before expiry of free cancellation period. Otherwise the booking amount will be forfeited
15. If you have booked a room through the use of a travel agency or an OTA (such as Booking.com, Expedia, etc), you must cancel / modify your booking through the same agency
16. All our rooms are Non-Smoking. In case of any instance of smoking in the room we will charge INR 5000 per instance.
17. We offer room service in Private Rooms only and room service is not available in Dorms, however in case you spoil linen or room there will be a levy of replacement cost of procuring those items, transportation to our location plus an admin fee of INR 3000
18. In case of any other damages to our property, rooms etc. the cost of the same will be equivalent to replace it to the original state plus admin charges of INR 5000.
19. Loss of key card will be charged at INR 500
20. Please adhere to property policies. If you don't adhere to the policies management reserves the right to admissions. No refunds shall be provided if you are asked to vacate the premises in such conditions
21. We are much better over email than phones. So email us with your questions before calling us

- Cancellation Policy
1.Free Cancellation is only available 2 days before the check in date. You will be charged the total price of reservation if you cancel in the 2 days before arrival.
2.Refunds shall be processed only in case the cancellations are done as per the cancellation period provided to you during the booking. Our generic cancellation policy is as per provided in this policy document, however, we do have different cancellation period for certain black out dates, large group bookings and special promo prices. These shall be intimated to you during or after the booking.
3.All eligible refunds shall be processed in 10-12 days after we receive the bank details. We don't process refunds through Google Pay or any other UPI Payment methods.
4.For refunds where original payment was made through credit card or debit card or through payment gateway, refund will be processed after deduction of charges of 3% on the total amount paid
5. In case of any Special Offers & promotions the advance payment and booking will be NON REFUNDABLE at any point.
6. For Below Dates All Bookings Will Be Non-Refundable, non- cancellable and non-Amendable:
15th August -19th August and Independence Day - Rakhshabandhan
11th October - 13th October Dussehra
1st November - 3rd November Diwali
23rd December - 25th December Christmas; 30th December - 1st January – New Year
14th March - 16th March Holi